I am so disappointed in the service I was given. I have been a customer for years and my trust has…read morebeen broken. I went in with a dead battery due to a failed alternator and they replaced my battery only. The next time I drove it I was on the side of the road again with a dead battery. I got my car tested with several other professionals who all said the alternator should have been replaced from the start. A very stressful experience that could've been avoided. I tried calling to talk through what happened and first my call wasn't returned. I called again and was not heard but instead refused to apologize, burning the relationship that was built. This is not how trusted business works or how customers should be treated.

I took my car to Williams on highway 54 because I thought I was low on freon. They check the car…read moreout took out the freon and told me I needed a new compressor for $1,200. I decided not to spend that money right now so I took the car and a week later I took it back to them to put the freon back in which they charge me $50 to do. I then took it to another repair shop, they checked it out and said it needed a relay which they put in for $90 and now the AC works great. Be aware.

I thought I had a muffler problem but turned out that wasn't the problem. Mike took care of the…read moreproblem quickly unlike another shop I have gone to where you can and I have waited 6 hours just for someone to look at my car and that meant waiting longer or coming back the next day while they ordered parts. THIS is what good service is all about. I will definitely return when I need repairs in the future.

Fast. Young man working was friendly and efficient. Easy in and out of the location, and convenient.read more

Great service and trustworthy customer service Jay and Derick will give you the best advice on your…read morevehicle repairs. They provide quality service

Quick to get me in and reasonable price. Same day service. I couldn't be happier. Tried other…read moreshops but they wanted a week to leave my car. Happy I found Pro Car Care.

Outstanding service!! Honest efficient and affordable - very impressed !! I will only utilize…read morethis company from now on !

WORST EXPERIENCE EVER! - Lied about changing my oil, but…read morecharged me for it. - Lied about fixing my AC, but charge me me for it. - Use water instead of coolant but tell you it's coolant. - They glued a hose they broke and not told me after I found out it was leaking. - Had to go back and leave my car 4 times - I had to take my car somewhere else to fix all they messed up. :( - if after reading all this you still take your car, ask them to show you the parts they changed. Don't get fooled by Keith's niceness and answer to everything

always reliable, friendly, educated and prompt service. Rob has always taken care of my vehicles…read moreand he is the only shop I trust. Highly recommend.

9 out 10 people I know have had a terrible experience with this place. If you need you vehicle…read morefixed this is the last place you should go. Dropped brand new motor and then lied about it and said it came out of the crate that way. Crank pulley had damage clearly from same drop and rob claimed the motor came with the pulley and that he had pictures to prove it. When he didn't produce pictures like I asked I pointed out that the pulley is a special part that drives my booms hydraulic system (ie there is no way the pulley came with the new motor) and rob said "oh yeah my guys must have damaged it when pulling off the old motor" BS! Vehicle had pre existing issue with idle speed that shop was very aware of. Idle issues were still present upon pick up, ac pulley was damaged. Rob told me to put some miles on it for the idle to settle in and pulley noise was hydraulic pump and not his deal or doing. Engine was idling at 3000rpm by the time I arrived home. Found that the screw on throttle body that should not be adjusted had been grabbed with vice grips and turned to raise idle. Replaced throttle body myself which helped but still had the original idle issue. Reluctantly, at the urging of my one friend that likes this place I brought it back. I bought ball joints to install myself but I was told to bring it back on Friday so he could fix the idle issue. When dropping it off I told rob ball joints and shocks were new in boxes inside and to go ahead and put them on. THAT WAS 5 MONTHS AGO! Several ignored texts, friends telling him to fix my vehicle and a $500 tow bill due to needing new batteries and having a flat tire from sitting behind their shop so long I am getting my vehicle fixed elsewhere. If you're that 1 in 10 great, stick with them! If you're thinking about going here for the first time or going back after getting poor service, don't waste your time!

I normally perform all my auto maintenance myself... but two months ago I was in a hurry and stop…read moreby Auto Quick McDonough for a quick oil change before my long drive to Tampa. I choose their Diamond service to make sure all my levels were ok for the long drive ahead. Today I started to change my oil and noticed a tool stuck in the panel next to the oil filter and it was the clip removing tool that removes the panel to access the oil filter. The panel clip was broken also. And the oil filter was a no name generic brand while I paid for a name brand filter included in the Diamond service. Auto Quick McDonough is quick to take your money and quick to preform shoddy work your vehicle and charge an outrageous price... Diamond oil change service $55.00 out the door for what? I have come learn that quick doesn't mean quality as the old adage goes... (their) haste makes (my) waste! = /

I am so thankful for this shop. The new management is superb and so is the customer service.read more

Do you love your car? I sure do...so much that when I got her 10 years ago, I named her. Fast…read moreforward to about 2 years ago when I lived in another town, and a mysterious, intermittent something caused the check engine light to go on. Three different repair shops fixed the problem...or not...several times. Light would come back on. Cars do not pass emissions when the check engine light is on. Carly's light had been on steadily since passing emissions last year. I now live near H3 Automotive Repair in McDonough and love those guys. When I left for a judging assignment last week, I dropped Carly off and said "she needs to pass emissions." When I got home, not only had they fixed the problem, they took her to an emissions station and got that done for me, too. She's street-legal and zippier than ever. Thanks, H3 Automotive Repair!

Great guys, honest and to the point. Get an appointment and you will be good. They fix the AC of my…read morevehicle and all has been good!

Save your money and aggravation and go somewhere else! We took our vehicle in because the knob…read morethat controls the air conditioning/heat wasn't working properly. It was either cold or hot, no in-between. We paid over $700. We drove it home (not checking it out - I know, our fault). The next time I drove it a few days later, it was doing the same thing it did before we took it up there, only NOW my power door locks aren't working and the drivers power window isn't working. We took it back, and they said "well, it's an older vehicle, these things happen. It's nothing we did"! When asked about the climate control knob, they said it was bad and they replaced something else, so we were quoted almost another $1,000 to replace it! WE LEFT. I only drove about 10 miles since it was in the shop, and the check engine light came on and it started "chugging". Transmission fluid is pouring out the bottom! It has NEVER leaked before ! ! ! They lost a lot of business from us and I am telling everyone I know NOT TO GO THERE!

They did a great job and didn't try to upsell their service. They were honest and performed the…read moreservice that I requested. One of the benefits they offer is a take home service. They offered to take me home and pick me up so I didn't have to wait for hours. The y also offered a loaner car to use while work was being performed on mine. You don't get that kind of service from anyone else around.