I can't thank Vinny enough.. He has always been there to help me and make sure my car is running…read morehow it should. I would never go anywhere else unless he dismisses me lol. Best Mechanic Ever

They do very good work and don't over charge. Vinnie tells you the honest truth. trucks, car it…read moredoesn't matter they can fix right the first time very knowledgeable

Friendly, professional service. Service is prompt. Estimates were honest, very trustworthy. Would…read moredefinitely recommend!!

The BEST experience with a mechanic EVER. Very knowledgeable and HONEST !!!! I read their ratings…read moreand I can see they were TRUE!!!

Scott has been able to save us on many occasions and is very thorough in his assessments. We have…read moreused him to repair and handle maintenance on over 15-20 of our fleet with almost no reason to ever return for an issue. His service record with us is stellar thanks to his honesty and fair price. Trust me when I share that as the daughter of a shade tree mechanic and sister of a certified ford and diesel mechanic I check everything out even prior to a mechanic lifting the hood. Too many people like to only write bad reviews. Take the time to prepare yourself and have knowledge of your vehicle and parts- you can only be a victim of your own lack of knowledge. Owning as many vehicles as us may place us at an unfair advantage but I would trust Scott with any of our cars and that says a lot considering they are our income and we trust that any repair is handled professionally, correctly and doesn't leave our chauffeurs with a client stranded. We can't say this about several other mechanics we have used over the last 10 years. Scott may be a bit brash but he is true to his word and knows his business.

DON'T take your vehicle here! They are a rip off! We took a ford f-150 to be fixed - charged us…read more1,750 and it was running hot by the time we got it home! And we only live 10 minutes from there! Also lost the key to the truck and ask us to call a locksmith as if we were going to pay for it?? Thank goodness we had another key at home! When we called to tell them it was running hot- they were very rude and did not really want to work on the truck again-their mechanics do not know what they are doing! Dont go there! We took it to another mechanic and told him the story- he told us what was wrong with truck and told us to take it back to the shop for them to fix it and he said they overcharged by about $500- so we took the truck back and the owner got mad because we told him what the mechanic said-he turned his back on us walking away- so unprofessional! They finally fixed the truck but the time lost from work and having to rent a car - they are a RIP OFF!

This is truly an amazing repair shop. I have used them several times over the last few years and…read moretheir quality is superb. I typically go to the dealership for basic oil change and tire rotation because they are faster and have a better discount plan. After the dealership gives me a list of all of the repairs, I then take the list to Service 1st For service. Their prices are much more reasonable, and the service is always better than the dealership. I highly recommend them and have sent multiple people to them for repairs. The service advisor, Temara is very knowledgeable and patient. She gives detailed explanations of the work and the priority of the service needed. She uses Carfax for a service history and is able to give you a pricing plan so that you can prioritize your payments. Also Tamera has been extremely helpful, giving advice on used vehicles that I've purchased and it's service history. All women in particular should feel very confident with this repair shop. I would score them a five on problem solving, professionalism, and quality of work. Their address is 2258 Lithonia Industrial Blvd Lithonia GA 30058. (770) 484-4905

I was a regular customer but last time I took my car in for engine light on. they kept my car from…read moreNov 2023-Nov 2024. 1 yr. they brought my car to my house and I discovered the passenger door had been damaged, the car was filthy inside/dirty outside. they drove it to my house cause they said they wanted to wash but they lied. they deceived me by not telling me I car was damaged. after having my car a whole year the engine light was on when I drove it for the first time the day after they brought it to my house. they deserve to be sued.

Called to see if I needed an appointment to get an estimate. The young lady who answered the phone…read morewas so very pleasant and professional with her greeting and info. She provided information on how to proceed. Before she hung up, she even asked if I knew where they were located to assist with my journey. I really appreciated that. I arrived and the business was very clean and neat. I was greeted immediately. Again... so appreciative of that type of customer service. Sedashia walked right out to take pics to start the process. She asked if I had any questions and was helpful with her responses. She promised a quote within 2 days. I received the quote via email the same day. She even texted me to let me know it had been emailed so that I wouldn't overlook it. Customer service is top notch here.

My wife's car got damaged. We brought it to this shop based on the reviews. everyone was very nice…read moreat this place, especially the owner and the secretary. They did a fantastic job. Looks like new.

Absolutely terrible experience. I showed up right when they opened and was the second customer…read morethere. I parked directly in front, clearly visible, expecting at least basic acknowledgment. Instead, one of the technicians rolled display tires right in front of my car like I didn't even exist--no greeting, no eye contact, nothing. Just completely ignored. I stood there for about 15 minutes while they casually went about their business. Then another customer pulls up, walks inside, speaks to that same technician, and suddenly he's right back outside grabbing a jack and immediately servicing that vehicle. So let me get this straight--you ignore the customer who's been standing there waiting, but jump straight to the next guy who walks in? That tells me everything I need to know about how this place operates. This wasn't about being busy. This was blatant disregard and zero respect for customers. I left, and I won't be back. If you value your time and expect even the most basic level of customer service, go somewhere else. There are plenty of professional shops out there--this is not one of them. Would give zero stars if that were an option.

Had a lift kit and tires installed on my 2023 Nissan frontier I was very impressed with the quality…read moreof work that was done l will definitely be giving them my business my truck looks great!!

I got in to a minor accident and needed to get 3 quotes. I decided to go with Alpha since their…read morequote were more in line with the cost of the replacement mirror and labor, compared to the quotes that were half the cost of their quote. I tried to work with the owner of the company that I got in the accident with and Alpha and they could would work out the payment arrangement. Big mistake. I visited Alpha for the initial quote which I received. They were going to order the part and let me know when I arrived. I went back about a month later. They looked in the system, said that there was note and he said he would have to call me back. So I left. Another month went by and I did the same thing and left with the same result. My guess and its just that, the owner of the company that cause the accident and Alpha got together and decided not to work with me. I don't know. Only my mirror was damaged after a work truck crossed into my lane and decided not to stop. I filed a police report and I should have just called a lawyer. Lesson learned. Thanks for nothing Alpha. Too much time passed and now will have to replace my own mirror and I accept my mistakes for not stay on both companies.

Service was amazing!! They showed me things I needed and repairs were done to the upmost…read moreprecision!!! Thanks alpha Auto!!! James and Dave were awesome at the front desk!! Great customer service!!!

We have been bringing our cars here for several years now and they never disappoint. They are…read morefriendly & professional, they always end up costing less than anybody else and WAY less than the dealer. In addition, they tend to fix things even quicker than they originally quoted. It's so hard to find a good, honest mechanic and we are so thankful we found them! Highly recommend!!

I brought my blazer there and they said theyd look at it and price it for me. So i left as i had…read moreother things to do, and they wanted a grand, i told them sure then changed my mind because i couldnt really afford this. Well, they were hesitant on giving my car back. Then when they agreed to i went there it was still in the shop (i arrived an hour or so later) when i had brought my car in it was having a SMALL leak. I get there it gets pulled around, he slammed the car door, slammed the keys beside me and had a attitude. Well. I leave. Its leaking waterfalls. Obviously something was done to my car out of anger and i will never be coming back AND told others what was done to me there. My car was in worse shape then it was before i took it in.