NAPA will absolutely not honor battery warranties, under any circumstances! I brought in a battery,…read morethat was clearly purchased at NAPA, clearly within warranty, and I was given a near gleeful "no" that my warranty would not be honored! Only shop here if you absolutely do not care about them honoring any warranties!

Totem Lake Napa Auto Parts is the place to go when you need Auto Parts or Just some advice. I Went…read morethere to get replacement wiper blades and was Assisted by John he helped me purchase the correct ones and also installed them ! Exceptional customer service I Highly recommend this Location Sincerely , Marcia (KGM)

The customer service was great. They had exactly what I needed and checked out with no problem.read more

Steve bailed me out twice and went above and beyond helping me figure out my last minute care…read moretrouble.

We made an appointment and brought our vehicle to their shop. We left it there all day. Rec'd a…read morecall at the end of the day saying they could not complete the job and that they would call us back the following week. Did they? Nope. We had to call them to be told they could not get us in for two more weeks. Not getting the sense they care about people, let alone their customers. I can't run my business like that. Too bad this franchise is a part of essentially a decent product. Dirty shop. Crappy attitude. Needless to say we are looking elsewhere. Never going back.

Recently purchased a Ram that didn't come with factory bed liner and the dealer I purchased from…read morerecommended the Kirkland location, which is quite a far drive for me (Renton) and I'd rather support a closer business if I can. 5 stars for Brandon as he was able to fit me in the schedule next day as a waiter, offer me the best price possible, as well as answer and address any questions that I had. The entire process took roughly 3 hours for the Line-X premium, a lot shorter than the estimated time based on the conditions (day after the "snowpocalypse"). However, minus one star due to the (lack of) masking of the truck to prevent overspray. Although, they have a covered/isolating spray booth, all of the panels on my truck have overspray on it which is luckily removable with a clay bar.

Came in there looking for a passenger door for my 06 GMC Savannah. Staff at the counter was very…read morehelpful and gave me a great deal on one that was in great shape. I would highly recommend if you're looking for auto body or any part for a vehicle check there first.

Super nice people up front, and fairly easy to navigate the yard. Lots to use for most make/modelread more

I've purchase three different truck canopies for three different trucks over the years From Canopy…read moreWorld of Edmonds. Recently I found my Canopy was stuck closed. The tech at this site was able to free the latch, cleaned and greased it for me at no charge. Just fantastic service and always received a fair price for my canopies. I highly recommend this busines. Rick

We went into this business looking to replace an existing tonneau. The receptionist at the front…read moredesk showed us the only model that would work with our 2013 Toyota Tacoma and was obviously upset or disappointed when we didn't commit to getting this installed after a quote of $2,600. I wasn't clear if this estimate did or did not include tax and installation but left with the overall impression this place was not very professional and well run. Another employee was so loud I had trouble understanding the reception person we were trying to deal with. We ended up going with Truck Builders just down the street. We not only saved money, the whole experience from start to finished installation was excellent.

I go to this store because it's close to my home and they recycle engine oil. I have worked in…read moreshops and behind a parts counter before. Saying this, I fully understand that parts stores don't pay the best, but I also feel like if a company is in business to sell auto parts, I'd hope they would put staffing with knowledgeable people in their business model, even if it means paying more to get better. I've primarily shopped at this store for parts the entire 10 years I've lived in the area. For about the past 5 years they've had a woman working there with horrible customer service skills. One time I was looking for a molded heater hose and was given the ok from someone behind the counter to go down their hose aisle in the back to match up what I was working on because they didn't have what I needed by application. While down the hose aisle, this female employee was stocking the shelves in the same aisle. I asked her if she thought these two hoses were the same diameter and she freaked out, as if I was trying to corner her and force myself on her. That's right, me standing 12 feet away on an aisle with openings on the each end apparently violated her space so much that she needed to have a full blown episode over it. Fine. I continued to shop at this store, but avoided her as much as possible. Generally, she was outside smoking in front of the store each time I came, so never really had to interact with her too much. Recently, I visited the same store to pick up an air filter. When I walked in, there was nobody at the counter, so I found the filter myself, then went back to the counter to pay. There was still nobody working the counter or on the floor. I could hear the same woman taking on the phone in the back. Myself and a few other customers waited for a few minutes, then I called the store's phone number. It rang a few times then I heard someone pickup and immediately hang up. So I called back. The woman who freaked out on me a couple years ago answered. I said that I'm at the counter and would like to give her some money. She said "ooooh kaaaay, as soon as I have someone available they will be up" then promptly hung up. I tossed my air filter behind the counter and left. I went to O'Reilly's and paid less. I don't really see myself coming back.

wish I would have gotten your name. but female manager here is amazing!! very helpful and willing…read moreto go above and beyond to help!! will definitely come here again.

Exceptional Craftsmanship & Customer Service…read more I discovered Vogue Autowerx through my insurance company when my car needed a vinyl wrap replacement. Insurance requested an unbiased estimate, which led me to this outstanding business. Seems that Vogue thrives on referrals. After reading their glowing reviews, I decided to work with owner Andy which was a genuinely positive experience. As someone who tends to ask many detailed questions, I appreciated his willingness to patiently explain everything clearly. Andy's meticulous attention to detail and quality is impressive. He has a high level of excellence as his standard. His craftsmanship is evident in every vehicle that leaves his shop. It was so refreshing to work with someone who's skilled, pleasant, professional and easy to communicate with.

These guys did an INCREDIBLE wrap on my car! I originally was going to go with a different place…read morefor a lower price, but it ended up not working out with them. Andy was so much more professional and also taught me a lot about wrapping, especially for color change vinyl (I got the KPMF matte purple black), and honestly made me so relieved that I opted to go with Vogue instead of the other place. He was also very thorough at the intake appointment, asking about whether I wanted the side mirrors wrapped, if I wanted to change the color of the brakes, whether I wanted the badge off, etc. and followed up with me via email/phone call if there were other decisions to make during the process. I also really appreciate that he stays open fairly late so I can go after work, which makes it much more convenient! After picking up my car, I had to bring it back to get something fixed that was missed during the initial wrap. They fixed it the same day around 8pm in ~30mins. Great customer service and quality work!

So apparently Yelp hasn't been helpful with changing this business's information, but know that…read moreAndy is great and service is great! Make sure to call them before going. They also don't sell speakers and install anymore (again, Yelp hasn't been helpful changing information). They did amazing with tinting my car for the and would definitely come back to this same business for future needs. Would also highly recommend them to friends and family. Cost isn't that bad either. I've had other businesses quote me double for half the work that needed done.

Great value work especially for a 1 person working shop. I tinted my car here and have recommended…read moreothers also. No complaints here or through any friends that I have recommended. It's been almost a year since the tint and there has been no peeling or any issues. My friends that come here haven't had any issues either.