On the small number of occasions when I have had done work at this shop, it has been done well, and…read morein a timely manner. HOWEVER, I recently called to have a potential end-of-life check done on my car, and I was told it would be done, I wouldn't be charged, and I authorized no further work. The specific check I requested was simply for someone to drive my car up the street, and let me know the origin of the noise it was making. *NO FURTHER WORK WAS AUTHORUZED.* I ended up being charged for both the check, and light replacements that I hadn't authorized, which totaled out to almost 200 dollars. This is behavior I'd expect from a shop being run out of someone's garage, and not an established shop where I've brought my car for service on multiple occasions. I am now almost 200 dollars further away from being able to pay for the repairs, and this might clinch my decision to get rid of my car, which is absolutely disastrous for my life. Shame on you Shame on you twice for posting a dishonest response elsewhere. ​

They repaired my friend's car after the car's dealer couldn't. Boro Line has always been a positive…read moreexperience. A+

*** DO NOT RECOMMEND! ***…read more I always try to give my business to local/family owned shops. This time it was a mistake! I came to J's Auto Service for a routine state inspection and emissions check. Everything was fine other than a puncture in one of my tires and my brake lights being out. When I picked up my vehicle the odometer was up an additional 5 miles even though their invoice states there was no change in mileage. (Miles in 158,162, actual miles out 158,167 ( see attached photos)). This was odd but I didn't think anything of it since a road test is usually preformed. Fast forward to when I got the tire replaced at their shop/to get my other sticker for inspection. I picked it up after work and was a little surprised it costed $52.86 ($63.11 - $10.25 (state safety sticker)) for ONE tire. I started driving and realized my dashcam was unplugged. I contacted the shop and asked why this happened. I spoke with Christine who told me, "All we did was install your tire and check your brake lights". I go home and review the footage. I come to find out that they did indeed unplug my dash cam. Not cool. I also reviewed the footage from the day of my inspection. Prior to my vehicle ever being inspected, Jamie and Christine used my vehicle to pick up another customers car! They came back, inspected my vehicle and then conducted a road test. I paid for a state inspection/emissions test, not for them to use my car for their business. I will not be giving them my business after this and will not recommend them to anyone.

I highly recommend J's and fully trust their expertise. I know I am driving a safe car when I leave…read moretheir shop. Christine or John always take time to explain the required maintenance to me and are willing to work with me on my available options. They are responsive and always get my vehicle back to me in a short amount of time. J's is meticulous and offers the highest quality of service, I really highly recommend.

I had a slow leak in a tire caused by a nail. The tech jumped on it & was repaired within 10…read moreminutes. Upon payment, he logged onto a computer for payment. As he selected "flat repair" a window appeared with "$20" for payment. I saw he changed the cost from $20 to $40. Blatant rip off! In the past, I've paid $15, $20 for flat reapirs. Never $40. If a flat cots $40, I can't imagine brakes or oil change. Go somewhere else for your repairs.

I showed up on time for the appointment. They saw me standing there and started serving people 30…read moreminutes later. What is the point of making an appointment? Ridiculous vehicle inspection. Purely a rip off. Tires are in great condition. They want me to change tires in their shop. We did not get a sticker there but paid the full price. We then went to a dealer shop. No problem. Got a sticker right away. Just went to a third shop for a re-check. The third shop said no problem for the tires, as well. I am sure you don't want to pay someone to screw you up. =========================================== Oct-07-2021 The comment was made 3 weeks ago. For some reason, the comment was made in Google but was invisible. Who knows what this crazy guy did to the post? The manager of the shop replied. He purely lied to people. My car runs great and nothing wrong with the tires. I got the stickers from big certified shops. The truth is that this manager forced me to change tires in his shop to get the inspection sticker. He has been extremely mean at me and kept lying to people even in the public space. 1. I made the appointment at 8am. You agreed the appointment. But you made me wait for 30minutes. It is not my mistake to come to your car shop on time. It is your fault to break your appointment. Shameless! 2. My tires have not problem. Multiple car shops, including Honda dealers approved my car. I got the sticker. You forced me to change tires in your shop to get a sticker. You just want to make money. My car had only run 36000miles. The tires have many miles on them. Are you kidding me? 3. You run a shop to make money. But your heart is dirty, so is your money. Try to do the right thing. Tell people the truth. Be a responsible and reliable citizen.

Great service, mechanics and been a customer for years. Quality work and dependability are a…read moreconstant at this establishment.

DO NOT TAKE YOUR VEHICLE THERE.. FLIM SHAM SHOP! Negative stars. Coastal Radiator And Air. Totaled…read moremy car. The had put in a heater core and e vap core. When putting in the heater core there were 2 issues. The first one we noticed was that they mixed up wires so, driving home all the lights came on and it kept stalling. Took it back and they fixed their mistake. (paid a lot for this btw). Then came heavy rain and there was an inch of water front to back and it started smelling very musty and moldy like a flood car. After much back and forth, they finally realized their mistake in that they had left the heater core rubber boot seal on the fire wall pushed out and rain was pouring in. Their solution was to jury rig it with caulk instead of doing it correctly with a new boot. Meanwhile we had to pull out all of the carpet and it still stinks. But it gets worse. Here we are 6 months later and started having odd electrical issues and then, out of the blue it will not start. We had it towed to a reputable shop and they recommended we try the dealer. Took it to Toyota and they pretty much pronounced it dead due to water damage to the computer and possibly the wire harness...unless I want to pay up to $8000 to fix my 2010 vehicle! Coastal was well aware of the water leak as they had caused it and then incompetently put a band aid on it and now they are denying any responsibility whatsoever and, thanks to their utter incompetence, we are out of a vehicle or any trade in value. Unless your car is disposable, stay away from this place! In the process to take them to small claims. BEWARE!!!

Hello, I was supposed to get a call after the mechanic took…read morephotos of the auto, however I never got the call. It has been many days and he never called back. There is nothing worse when a business says they will call and they do not. This is a good away to lose business.

I waited a few weeks for my car to be repaired after an accident. Sean and Ricardo were so…read morecommunicative during the whole process, and even waived fees for me due to the long wait. My MINI cooper looks amazing, and is squeaky clean. Worth the wait. Would absolutely recommend Basil's !

I highly recommend this shop. They gave excellent communication at all phases of repairs, and…read moreoffered very fair prices for the work done on a European car. If you own a European car, you know the repair costs can quickly get out of hand depending what shop you take it to, but luckily these guys had reasonable prices and accurate identification of what the vehicle really needed. I dropped off my BMX X3 without an appointment to the shop for inspections, new battery, and other troubles as my usual shop was booked solid. Though True Auto was also busy, they made time to accept my vehicle and take excellent care of it with great turn around time considering all the work it required. The Service Advisor Rich and Technician Bob, were very friendly and thorough in review of the issues I wanted them to address. I received a few calls to keep me updated on their findings as necessary, fair estimates of cost to discuss the work prior to them moving forward, and a good timeline to have the car finished. The cost came in under what was quoted, and I found them to be very honest and knowledgable in their work. I have no complaints, was happy with their service and pricing, and will certainly use them again in the future.

Terrible experience with True Auto Repair and the owner Dave. They charge way too much and never…read moreactually fix the problem. You bring your car in for one issue, and they replace something else instead and overcharged significantly on parts and miscellaneous, even not granting the warranty. Older reviews from previous customers confirms the pattern. Message for True Auto; Solid, long term and successful business are built on a transparency.

Fran is the owner. Anyone can trust his recommendations and quality work. He is honest and will…read moresave you money on your repairs. My family members have never had any problems over the years and would recommend his work.

Giving a shout out to Fran. He can be trusted, is friendly and knowledgeable Quality of work is…read moreoutstanding. I won't go anywhere else and would definitely recommend. Glenn D. West Chester, PA

Under new ownership and have to say Mark and team are outstanding - stopped by earlier today to…read morehave a tire looked at and lucky for me, the bulge in the sidewall was a serious hazard. Nick called the tire supplier and had the new tire delivered by 2:30. By 3:15 new tire was on my car and balanced. Would like to thank Mark for staying late to help get me back on the road. Outstanding customer service - highly recommend M & T Auto (that's the new name)

Under new management. Owners name is Mark and he's a major con artist. Took advantage of a friend…read morethat doesn't know much about cars. Just to give you an idea. One of the charges was $100 to clean the terminals on the battery and another was $150 for a tire. I looked up the price for that tire and Pep Boys had it listed as $70.