Lacey G absolutely killed it with her customer support; not only did she get out our food quick and…read morehot she was absolutely brimming with positivity in the middle of lunch at a fast-food place[so impressed]. Thank you for making our trip a great one and for your gorgeous smile, hopefully you're valued there as the great employee you are! :)

The service suck I went in thinking it would be fast but then it took 37 minutes to get my food…read morebecause they were distracted and talking as are food sat there and I didn't know because I was waiting for them to call my name. I highly recommend you to not come here there are much better options.

I agree with AC. This has the most horrible service. I asked about the oil as i had a peanut…read moreallergy kid with me. 3 workers didn't know. Finally they asked the manager. I seriously waited 10 minutes for a juice box and an empty cup for water. The girl using the cash register could not make change in a timely fashion. There was a special for a 6 piece and small fry for 2.50. I was not aware of this until i left and saw it on the outdoor sign. I ordered a 6 piece and was charged the regular price of 3.39. Was it so hard to tell me the special? The service here gets an F. The food gets an A- it is Mc Donalds afterall.

Waiting in Order Here line for 10 min; cashier wiping her nose on her shirt numerous times…read morethroughout my time there. Wait for food was pretty long, ordered a kids meal with cheeseburger, got a regular burger. Had to go back for ketchup, again at least a 5 min wait and told they had to get some from the back. Children in play area in bare feet; children getting very rowdy and just left. Won't be back.

Five Guys is basically that dirty little secret you don't want to admit to your girlfriends... but…read morein burger and fries form It's messy, it's indulgent, and you know you're about to go all in the second you walk through the door. The burgers are juicy, loaded, and exactly what you want when you're craving something unapologetically good. And the fries? Let's just say they don't believe in small portions and I'm not complaining. Is it fancy? Not even a little. Is it worth it every time? Absolutely.

Always a favorite. Haven't been in a while and was surprised by the changes. French fry portions…read morehave always been huge with a full cup and a scoop of fries thrown in bag. Cup has changed to a small bag of fries. Very disappointing as this is one of my favorite items. Burgers were on the dry side but this is one of my favorite fast food hamburger joints. Item prices are higher for items but typically a better quality than McDonalds or Burger King. Restaurant was busy at this visit and staffed seemed overwhelmed as we had to go back up as our order/bill was not correct and dining area needed a little TLC. My other favorite thing is their soda machine's with all the different flavors. Great place for a quick bite

Food was good. Will choose BK over McDonald's any day. That being said, took over a half an hour…read morefor a burger, side, and a shake. Half an hour. Fast food, I guess, is no longer fast. Prices being what they are, would get quicker service at a regular restaurant. I blame Uber Eats/DoorDash. Three bags each for three separate people. I went there, physically, as in person, to get food that was fast. Priority and resources should not go to people who can't get their fat ass to the establishment.

Worst place to ever bad customer service manager started taking my order then walked away waiting…read more10 minutes to get part of my order because the manager couldn't even take the order correctly and I get cold fries and all I can say is sorry

This was our second time at a Jimmy Johns and I am really impressed with this chain. Our first…read morevisit was in Indianapolis and I was truly impressed with their level of service and the quality of their food. Their stores are downtown and looked identical. Pretty much like Subway. The place was clean and the one worker there was very friendly and courteous. They also had some outdoor seating available which definitely added a good touch. It was a pleasure being in a store where the staff was happy to see you and help you. There were three of us and we all had our own custom made sandwiches. I found everything here to be tasty and definitely fresh. I really enjoyed the turkey sandwich and have always liked the idea of being able to customize it with the condiments that I choose. The bread was really good... Fresh and tasty! Pricing is very fair and I am looking forward to be able to stop by one of their locations in the future. KUDOs to the team at Jimmy Johns.

I ate 1/2 of 1/2 of a country club sub with extra cheese and 45 min later got the worst bellyache…read moreof my life. The bellyache was followed by diarrhea. That being said, my sandwich looked amazing and presented well.

I came in today to pick up my order, and although it was extremely busy, I wanted to recognize the…read moreemployee with the pink ends in her hair. She was incredibly professional, and handled the rush exceptionally well. Her customer service was outstanding, and she made the experience a great one despite how busy things were. Thank you for having such a wonderful team member!

Same bad stuff. Dirty, out of many menu items, slowed to stop for several minutes, workers…read moreconfused, customers disappointed. I may try online ordering but I am not standing on line in there again. I am not eating in there again.

2 Small Fry, 2 Small Mac & Cheese, 1 Large Mac & Cheese - $33.10…read more Food Quality - Subpar Portions - Minimized Service - Fast, But Unengaging Value - Expensive Results - Disappointed

Got waited on then had to just wait for 40 minutes for my food, they keep telling me it was almost…read moredone but still waiting!

There's honestly not much to say. It's fast food. They offer types of food items, not sold at other…read moreplaces(Gyro burgers/Corned Beef Reuben/etc.) It's in a decent location. I could be wrong but Arby's as a chain, seems like it's struggling. We'll know the commercial slogan,"Arby's has the meats," but it's as epic as saying, "we give free napkins." Maybe it's an advertising/sales problem. I like their cookies and Jamocha shakes. On an off note, many fast food places offer ice cream and shakes. Being lactose intolerant, I know better than have any dairy; which cuts out much of deserts. At this point, one would think, fast food would look into substituting dairy for coconut(Almonds have bad lectins and oats contain sugar.) just a thought.

I haven't been to an Arby's in probably 20 years, because they closed all of the locations in my…read morestate, so I was SO EXCITED to see one in Utica while we were passing through town. I HAD TO order my favorites, a beef and cheddar and a French dip with Swiss, and they tasted exactly like I remember! My family tried some of their other menu items; a buffalo chicken sandwich, a Reuben, some drinks, curly fries, and some mozzarella sticks. We spent over $60, which is a lot for fast food, but got our fill to last us until the next time we run across another Arby's.

They helped us when we accidentally order at a different location and didn't talk back or be rude…read more They were very nice.

love this location!! have been a couple times, both by mobile ordering, and after ordering it 15…read moremin away from the location, my order is always ready when i arrive. the staff is pretty friendly and the facility is much cleaner than other five guys locations i've been to. i usually get a little cheeseburger on a lettuce bun and both times it was hot and fresh, including the fries which didn't get soggy at all. really like coming here and lots of parking available as well!

Rooster's Old Forge…read more The fries were absolutely perfect, crispy on the outside, fluffy on the inside. The Figgy Burger was likely the best burger I've ever had at a restaurant. The bun alone was outstanding. Excellent fusion of flavors. Everyone else in our group ordered the Classic Burger, and every single person had great things to say about it. If you're in Old Forge or even passing through Utica, Rooster's is absolutely worth the stop.

Roosters OF Very good! Buns were soft with a touch of…read moresweetness. The burgers were juicy with the quintessential crisp edges. Rooster sauce certainly ties it all together. The chicken nuggets are frozen, bey they are really tasty! Great staff, very friendly. A welcomed and delicious addition to the OF area.