Horrible service. They don't take orders right and then don't even fix them right after telling them about it.

I hardly write reviews, but the quality of the food that i got was amazing, the nuggets were perfect i could tell that they were fresh, lady and the window was super nice. usually wendys comes a little cold, soggy, but this was amazing. read more

The kitchen is dirty and the people handling the food have no knowledge of acceptable food handling. Tonight we ordered chicken nuggets for our 2 year old. I watched an employee toss something into the hair of the window worker. She proceeded to dig through her hair then make our frosty's and bag our chicken nuggets and fries (her thumb was inside the chicken nugget and fry container). When I brought this to their attention I got a "what do you want me to do about it look". I ended up going inside where she stared me down while I asked another employee to remake the food. While I was in there I noticed several violations, half the workers were not wearing gloves, they were touching each-other and handling money without washing hands or changing gloves, the line was filthy with food scattered all over the line and floor, and the trash bin in the kitchen was overflowing and in the center of the floor. Absolutely disgusting. Take the extra 5 minutes and go to a different location. read more

Very disappointed. Stopped by on our way home from an 11 hour car trip. The fries were barely warm ... not hot, not crispy. Mediocre at best. Requested salt and ketchup and were told there were both in the bag. Guess what. No salt and no ketchup. Nor were we provided with a receipt. All after waiting approximately 3+ minutes at the window without being provided with acknowledgement of the delay. Not the service we were expecting. read more

I FOUND A BONE IN MY CHICKEN NUGGETS DO NOT GET FOOD FROM HERE!!!! I actually feel like I'm going to throw up right now, I'm not sure what stage of the process this happened but I can't imagine this location is clean or sanitary. Beyond this horrific event, the rest of the food we ordered was cold and bland. The cashier was rude. Couldn't have had a worse experience. There are a variety of other fast-food places around this location and you're better off going to any of them. read more

Wendy's - Bone from chicken nugget - Fast Food Near Me - Westminster, Colorado

Rude and slow. No cars in line and I sat at the speaker for 10 minutes. Got to the window and wash told they were out of nuggets. Another 10 minutes. read more

Found about a foot long black hair in my baked potato. I have a video of it but can only post pictures here. Haven't eaten fast food in a long time. Figured I'd give it a try again since their prices are going up I figured the food and service might be better but I was mistaken. I'll never eat there again, it's always something. read more

So given the age we live in and the fact that we are dealing with a global virus killing people. We went to Wendy's yesterday to pick up Frosty's through the drive-through April 10. Customer service was good the guys were really nice and friendly however they were standing right next to each other at the drive-through window and they did not have masks on or you kidding me what the heck is that about so that's why I gave them two stars. The next time I go I will call ahead and make sure they are wearing masks and gloves read more

The food was good and the service was good. The place was kept clean, but the food was typical fast food tasting. I was surprised by the cost at $25 for two people, but mandatory minimum wage increases are blowing up cost that are being past on to the consumer. read more

Wendy's - My food! - Fast Food Near Me - Westminster, Colorado

Went to this Wendy's for lunch, I needed to use the restroom before I ate. The toilet was very dirty. Unusable in every way. I told the cashier when making my food order. She said ok and that's it. I finished my food went back into the restroom after and it was untouched. The restaurant was not busy at all and the cashier was sitting and eating herself. Very unsanitary. Kind of gross really. read more

I went through the drive through and ordered two potatoes and an order of nuggets, and they gave me one potato and nothing else. I was halfway home when I realized it and had to go back and get it figured out. It looks like this is a common occurrence at this location. read more

Twice in a row they didn't put bacons in my burgers and still charge for it? There boss must be proud of them.

Best damn 4 for 4 I've ever had! Thank you!!! Life hack: get the ghost pepper ranch, throw as many fries on you bacon cheeseburger as can fit, dump the ghost pepper each on the fries and eat "upside down" - delish! read more

This Wendy's gets a "D" today. They did not have any baked potatoes available. I am not aware of any potatoes shortages happening.

The food is good, but maybe get some people that won't act like they are absolutely miserable to be there.

Good Wendy's food, good service. I had a bacon Nader with some fries and a drink they got my order correct they were friendly and the service was fast. Seems I've had trouble in the past but the current staff seems to know what they're doing. read more

Went through drive thru and got chili. No crackers and no spoon. We had no napkins and our drink order was wrong! Come on peeps!

I'm pretty sure the drive through lady coughed in my bag when checking it before giving it to me. I was shocked and assumed I didn't see that right, but now I'm coughing all day. read more

Danielle goes above and beyond for her customers and Josh whom was at window sure went above and beyond so grateful for them! Great customer service sincerely nikki read more

I ate the new ciabatta bacon cheeseburger. And it fell below expectation as the meat was underdone and the whole sandwich was cold and the ingredients were falling all over the place. Good thing I had a coupon for a free sandwich. Otherwise it would not be worth it. read more

This Wendy's is terrible. The new manager doesn't know what she's doing and she can barely control the flow of the drive thru at a quick and efficient rate. Their technology is outdated and half the time I try and eat there they can't hear me, I can't hear them, they get my order wrong, or I can't even buy my food because everything is so outdated it seems. The manager, like I said, is so incompetent at her job that the old lady that use to work there could've done a better job while on her death bed. read more

Absolutely love this place, it is my go to fast food joint. I usually will get the baconator with a side of tartar sauce and it is just bliss read more

I have been coming to this location for years (I know, I know) and if you want your order screwed up this is the one to come to. Missing items, forgotten customizations, added ingredients you've asked to be removed - they do it all. Wish the GM would train his crew to have a better attention to detail. Every once in awhile they get it right, but it's few and far between. read more

For a late night burger, fast food chains are known to run a little slower on the after hours, but surprisingly this Wendy's was quick with their service. We got our food in less than 10 minutes and perhaps even 5. We love Wendy's 4 for $4 and the only thing is the other party doesn't like is tomatoes and unfortunately the only flaw with this visit was the young man taking our order, didn't clarify with their team about that, and we did get all these tomatoes. I'm not picky, but my hubby is. Other than that, it was a top notch Wendy's where you won't wait so long for your late night snack. read more

Always fast drive-thru, clean inside. Only have ever had 1 bad experience and have been going here for years. Pretty good for a Wendy's.

Quick service and clean. Food quality was consistent with other Wendy's. Fries were nice and hot.

Silly to review a fast food place. But - the people here are exceptionally friendly and fast.

The worker who took my order I believe her name is Odalis she was so nice and was very focused on her job .

3rd evening in a row dinner time and absolutely no baked potatos what a major fail, long drive thru times and missing items on the menu why even put it on there you sell baked potatos..... read more

The worst restaurant experience. My order was not taken correctly, took him forever to fix it, and finally he yelled at me and said he couldn't do right because I was not nice though I only double checked patiently if he straighten my order (and I needed to correct him again and again). Before talking about their foods or customer service, there is a guy with problem as a person. No one should ever offend people like he did to me. I would suggest all my friends to stay away. read more

This is the best Wendy's I have ever been too, which is saying a lot since I was born and raised at the home of Wendy's in Ohio. The staff is great and works hard to make food, service, and atmosphere all exceed your expectations for a fast food restaurant. read more

HORRIBLE CUSTOMER SERVICE!!! Second night in a row literally just dropped food bag into car. No"have a good night" or goodbye greeting. No receipt. Sat there waiting to know if that was our entire order but no care was given. We will NEVER return to this location again and prefer to drive out of the way. Management will be called. And hope that upper management sees that this location has pathetic customer service. read more

Placed a mobile order for carry out. Went into the store to pick it up, heard employee say "what's with these fucking baconator orders?" Then Manager Phil comes to the counter from the back yelling at me about being in the store and kicked me out without my order because the lobby doesn't open until 11am according to him. Why was I able to place an order for carryout if the lobby doesn't open till 11am? Then when I called to complain and ensure my money was refunded, Phil refused to take my complaint or provide me with the name of the store manager. When I told him he provided horrible customer service and I would be filing a complaint, Manager Phil called me a punk, threatened me, and challenged me to a fight, daring me to come back to the store. When I went back to the store, Manager Phil backed down from his threats of course, but initially refused to provide the name of the store manager and said there was no one I could complain to because he was the only manager. There is virtually no customer service at this Wendy's, take your money to another one or different restaurant all together! read more

NOT fast food, especially on weekends. Always super slow counter service. They never have enough people working the lunch shift. Bacon was burnt. read more

Every time I go, they forget part of my order. Most of the time I check my order before I leave, but sometimes I don't check it and don't realize they forgot something until I get home. I shouldn't even have to check my order! Don't they count the items they put into the bags? I under stand people make mistakes once in a while, but every single time? Come on. Worst Wendy's in Colorado! read more

Often go to this Wendy's Friday nights. However last 3 visits every order has been incorrect. Manager doesn't care when you call. Guess I need to insure all my items are in the bag before I leave the restaurant or just stop going to this Wendy's and the other on 120th and I25. Thanks for stealing my money Wendys. read more

If you could only see the size of the gabage I received in a chicken nugget from the Wendy's located at 120th & Sheridan in Broomfield, CO. It was about the same size of the nugget, in the chicken and breaded. This was in a chicken nugget meal my 3 year old was eating. Fortunately, I caught it as she was telling me it was "Chewy". Doug Rich, an owner of the location said ""First, I want to assure you that we're taking this problem very seriously, even, from my perspective, very personally. You are my guest, and not only did our product fail you, so did our people." The manufacturer OK Foods Inc., the manufacturer of the chicken nugget, and their representative John Schleupner would only ask for a piece of the garbage to see what it was. I still have no answer, even after I hacked a piece off and sent it to them. OK Foods Inc. insurance company, who I was quickly referred to, had this to say and I quote: "With reference to the above claim and as you are aware, I am the adjuster assigned to handle this claim, under the authority granted by OK Industries, Inc. I spoke with you about your claim on 11/03/2009. You stated that your daughter, Xxxxx, found an object, which appears to be plastic, in a chicken nugget from Wendy's. Your daughter chewed/bit into the object but sustained no injuries. We have completed our investigation into your claim. Since there are no injuries or damages as a result of this incident, any claim for compensation is being denied on behalf of OK Foods. You can contact me if you have any questions. If you have any other information that you feel would make us reconsider our position, please forward to me. Otherwise, our file will be closed." Mike Murphy. Only later to offer $500.00 under pressure from the Doug Rich, the store owner I spoke with. Are you going to eat at Wendy's? read more