The parking was not ideal. It's self serve order your place your order yourself, but the girl who was supposed to be offering assistance did not know how to offer assistance and cannot answer questions. Although the food was really good read more

This Wendy's was AWESOME when it first opened. I don't normally like fast food but their burgers and salads are very tasty. Since opening, the food is still really good. The reason for 3 stars instead of 5 is they have gotten REALLY slow for some reason. You could be sitting in the drive-thru for 20 to 30 minutes for them to get simple orders out to the people ahead of you (despite the fact theres tons of people inside working) . They also started making a lot of mistakes too which they didnt do when it first opened. I've left that place 3 times now with no bacon on a bacon burger I paid for. Overall, it's okay and again, the food is good. But just be prepared to wait for an eternity and double check what's in your bag first before driving off. read more

Fast and friendly!! Awesome management and staff interaction. Love the new hip look too

We had a great experience. It was busy, but we still got our food super fast. I like the kiosks for ordering as well. So much faster! We ate in the dining area and then got food to go. We had leftover fries, but they gave us hot fresh fries to replace them. Awesome customer service!! Will return again and again! read more

very disappointed, took my granddaughter's as soon as I saw the self help kiosk I should have known it was going to be all down hill from there. no one overly helpful to assist. the hamburgers we had to ask what the difference was between them, the cook that bundled them would have had to open each one, my husband said forget it, we were sitting outside on the tables where the trash was over flowing and we cleaned our table with our own wipe. I walked back in to help the husband get the food and I saw employees doing the dance shuffle which my husband confirmed that is what I saw, he looked down to see the filthy floor while getting his self serve drink. I could go on and on about this disappointment and if I were the owner I would have probably flipped out. this has been the worst Wendy's I've been to and I don't see it as an employee shortage. Pure laziness !! read more

What a piece of crapola, worst fast food burger on the coast, no flavor and garbage food , won't ever be going there again. In and Out burger is a million times better read more

i just order food and got nuggets and click bbq sauce but did not get any sauces not happy and did not give me the right drink not happy with them read more

Customer service is great and food is good but the layout is horrible. Inside right as you walk in there are 3 kiosks where people do their own orders. The line goes very slow because people dont know what they are doing. And they dont have an option for someone to take your order. Seating area is small inside and outside there really is no protection from the windy rain we get here. Right as you walk in theres a table with see through glass so while you are waiting 30 minutes in line you get to see people eating their food. First time we went we had no choice but to sit at one of those tables and people were staring at us eat the whole time and was really uncomfortable. 2nd time we went ee went through the drive through and the layout for it is horrible. First of all there are parking spaces right next to the drive through lane. There is no room for them to get out when its busy. Also the order taking sign is way to close to the pay window and they dont have any menu signs while you wait. So the line moves SUPER SLOW. They need to get someone out there taking orders when its busy to help make the line move faster. The people working their were really friendly and helpful but probably wont be going there often due to the wait time because of the poor layout. read more

Terrible setup for ordering and pickup. Had to wait 30 minutes OR MORE from the time we walked in the door until we got our food. The reader board showed my order as "in progress" so we sat and waited. When it changed to "ready", I went and stood at the counter, only to find out it wasn't actually ready and eventually my name disappeared completely! It took another 15 minutes for my order to actually be ready. The food was good, but we should have gone somewhere else. read more

We have eaten at other wendy's for over 20 years and loved it...this is not your usual wendys! Long lines at drive in, hard to park and get your car out when you are done then when you get inside...you have to order from a kiosk that does not show pricing unless you click on it..takes a long time to order..when a long wait to get food. Ate her the second time today and waited 10 minutes for salad and 2 potatoes..only got one and was told 8 min more wait for second potato! The noise is so loud inside that it is not a pleasant experience..after two tries will not be back and will not recommend to anyone. Sorry but this is not a real Wendy's and Dave would be greatly disappointed!!! read more

Having to go through that kiosk thing is a pain, way too many screens to deal with. We just made somebody do it for us and take our order and pay with cash. The person fumbled with the kiosk while complaining about the job and finally got in our order. Now this was at 10:30 in the morning and they were still setting up for the day, we were the second order on the screen and it took 35 minutes to get two meals. The burgers were sloppily put together and we had to reassemble them, and they were so generous a piece of lettuce on each and a slice of tomato that was so thin you could see through it. Oh I forgot one pickle and onion slice on each, now to the fry's they were really greasy and basically we got scraps. The meals were basically the size of a kid's meal at McDonalds or the King. Very disappointing place to eat but we were prepared for a disappointment and that is what we got, been to a Wendy's before. read more

Let me start with that as a teenager i worked in restraunts and fast food. Im also a local from the area, and i like wendys food and menu. I think it is one of the best fast food chains left. That being said,this is the worst "fast food" joint I've ever been to. Living in this area i take pride in my work and the work and service of my neighbors in their jobs. Id be fired if i gave this kind of service. We went through the drive through with 4 orders, and added 3 small frostys. Fir four orders, that each had chicken pieces in them we got 3 sauce packs after u told them to give me 4 different kinds of sauces. They couldn't even get that small thing right. After waiting at the window for over 10 minutes, they also sent us on our way without our frostys. After i parked and went back in to get the rest of our order and sauces. I made them aware of their mistakes and then waited another 20 minutes At the counter watching them stumble all over themselves trying to get their orders out the window and to the counter, while being Totally ignored. This is by far the worst customer service I've Ever Seen. In addition, i saw that No one with long hair or facial hair had hair nets on. In addition to the dirty state of the kitchen floor and counters along with the way i saw them handling the raw And cooked food. I brought our food back in and asked for a refund. Being told they couldn't do that because it had been given to us through the drive though. So i took our order in made sure the "fake" manager saw me put it in the trash. I wont feed food to my family that i cant vouch for or have a good idea that it is safe. I don't put my family's heath at risk when i can keep them healthy. As a local i will NOT recommend this restraunt to anyone in the area. In small towns places like this don't last long. Maybe a new owner can save it. But i doubt it. These employees where definitely the bottom of the barrel. Im surprised they where sober or un high enough to even show up this day. Never go here! read more

I don't know her name but the blonde lady who works for corporate and served us tonight is bomb and so nice!!! Love the employees

Fries were cold and the employees had no enthusiasm which made it seem like they didn't wanna be there.

Yes, it is slow service but it is obvious to anyone with common sense and a set of eyes that they are VERY short staffed and the employees are doing the best they can to keep up. Employees were nice and cheerful under the circumstances they are working under. read more

Don't waste your time or appetite! At drive up waited 15 minutes. Fries were saturated in oil so much so that they were "dripping." Certainly not hot or crisp like fries are supposed to be. Burger meat was still pink and tasted putrid and it was not hot, need less to say. The lettuce was so wilted I cold see through it. The manager that handed my meal to me at the drive thru window did apologize for the wait. However, she did not smile, look me in the eye or offer condiments. I scraped my meal and filed an on line complaint. I received a call that NIGHT at 10:45 PM from a so called manager named "Ashley." Really? I was sound asleep like most people I know at that time of night. I hung up on her. I went to the restaurant, and that is using the term very loosely, to speak to a manager. I was told she was out back on a break. No one offered to get her. The people at the counter just shrugged their shoulders as if to say, "there is nothing we can do." Good management empowers their people to do what is right when they are not present. I left my name and never received a call back. This was the first and last time I will ever go to Wendy's in Warrenton, OR. What a waste of real estate. Where is an In and Out burger when it is needed the most?!!! read more