The females from the shift 6pm and on have horrible customer service!!!! Definitely need to be adjusted!!!!

If it were possible to not give any stars I would. Not clean, no customer service, food makes everyone sick, the list is endless! This place is only about making $, nothing else. This location either needs new management that actually cares or needs to be shut down, period! read more

I'm surprised they don't try to do better after seeing all of there negative reviews everywhere, I'll never be going here again

How hard is it to not screw up the order? I went there for the new breakfast, ordered a bacon egg and Swiss but they just gave me a burger which I didn't notice until I left the drive thru. And my vegetarian friend ordered the bacon jalapeño fries without bacon and they just ignored that request too. Not good, folks. read more

We haven't been here in over a year, but wanted to try a different burger. The young man behind the counter didn't seem as though he was paying much attention. My wife wanted a regular burger with no cheese, fries, & some water. I ordered the double burger with cheese, fries & some water. He considered this to be a combo because of the water & charged accordingly. The order came with no cheese on my burger, two slices of cheese on her burger with an extra charge. She was charged $2.00 for "bottled water" even though in a cup. The burgers are over priced & $2.00 for water where it is free at McDonalds & other places. read more

Went to Wendy's for the first time ever this morning, I ended up ordering some chili cheese fries & a BBQ cheese burger. My wife was satisfied with her BBQ burger but I was not happy about my chili cheese fries! Their chili was really watery & had no flavor at all! Oh and besides that, we had to pull up to the parking lot and waited for around 10 minutes!!! I have never used this app to write a review but I felt like I had to download it and make an account just to let it out there. I know that for the price they have for the chili cheese fries they can make them better! read more

Just left the place 15 minutes ago and promise to never return. Order a number 1 with no cheese, burger comes and the bread was hard as a rock and the meat was cold as ice, took it back to the counter and showed the girl the problem, we will give you another and that they did, double burger, 3 pieces of cheese, and cold meat, took it back again, this time I was told if we can't please you this time we will just give you your money back. Think about it they screwed this order up 2 times and wanted to blame it on me. Well thats the last time it ever happens to me, SO LONG WENDY'S. read more

This location closed early but we decided to swing back again in the drive-through and they had re opened for us. Great customer service.

Soda was flat, fries were cold, greasy burger I've ever seen couldn't finish it , I'll definitely never come here ever again , the man at the drive threw was rude too read more

Wendy's - The cheese is discolor and the burger is over cooked and greasy - Burgers Near Me - Turlock, California

The customer service is definitely less than one star from me. The lady who took our order was extremely unprofessional, laughing the whole time and was continuously repeating our order incorrectly. After we got our food I checked and they got our order wrong so we decided to go back and the man at the window was clearly just trying to get us to leave he didn't check our receipt or anything just handed us the food and that's it. Doesn't make me want to go back. read more

good customer service great food,got wrong nuggets but probLen was definitely fix well

Store looks nice, but that's about it. Anytime we come here there's always someone at the counter that doesn't seem to understand how to do their job. They seem scared, or they just don't care about quality customer service. I'd suggest the managers train their employees better at simple register operations, and simple customer service. read more

I was thinking about a chocolate frosty all day ,so when I got off work stopped going through the drive through and ordered two chocolate frosty' s and a single cheese burger . The ordertaker said they were OUT of chocolate so my heart sank . What major fast food store would run out of an item on their menu , I was disturbed when as they have been advertising these heavily they would be out.... order extra (manager fault). Also about a month ago ordered a cheeseburger and was told they were out of cheese , I couldn't believe it ,think they were to wasted to make one as it was late at night. Asked for owners phone # they gave me a fake number a welding shop. I want restitution for my time wasted . read more

On our visit to the Wendy's on Geer Road recently. In all my years as a Wendy's customer this day It was a horrible experience. When we walked in there was a prior Customer waiting her salad she just got was wilted. We were waiting in line over 10 minutes no one was at the counter or to acknowledge any of their customers were in front by now another customer came in was waiting. My boyfriend had to get their attention by taking the tray and dropping it on the counter before someone came out. He took our order and by the long wait to get it another 10 minutes later we received our food and it was cold, tasted bad and the meat on both of our burgers were still rare a bit but the lettuce was wilted when we sat down to eat it. We were not happy at all and to even go back up to ask for our money no one was at the counter for along time very poor customer service from the cook to the service indeed!. I got very sick the rest of the evening after taking a couple but until we realized the food was bad . I did go in the bathroom on the way out awaiting our food and I seen 2 coaches and an unkept and dirty bathroom. . We are both very upset at this encounter and did not get we want our money back and want to be compensated for this visit. read more

One of the worst Wendy's I have been to. Its dirty, food is slopped together. This location is run by kids that don't care about anything.

They scammed of 4 pieces of Chicken nuggets so I ordered a 4 for4 double stack cheese burger and I got fries as drink but no chicken nuggets Ahhhhhhhhhhhh so never come here The cashier was Marcus no shade read more

I don't know what happen to customer service and taking pride of your work But this wendy has lost it The second time it happens when the mass up the order, but this time I wasn't going to let it go Ordered thru drive they 2 single mayonnaise and 2 chili Got home only has 1 hamburger , when I called and spoke to Elizabeth she said I can come back and get another one , I said Seriously after driving home 5 miles away. Took my name and said I can get one another time. But that wasn't bad enough Open the 1 hamburger and what u find Mayonnaise all over the bread That set off my nerves, drove back to the restaurant asked to speak to the manager Nora came up and told her my issues And is like I am at fault and argue that I only orders when I could not produce my receipt that I did get I told her I paid 14.41 for 2 chili and 2 hamburger what don't you pull out the receipt and see for yourself. And didn't Offer anything after driving back At that point I demanded my money back and told her you keep your food Sadly to say that I managed that place almost 40 years ago read more

Disgusting food. Like I can't even describe how gross my food was tonight. One bite and done. Maybe clean your deep fryers for god sakes. That was the oldest tasting most raunchy disgusting chicken sandwich that I've ever taken a bite of. Ever. Thanks. read more

SLOW SERVICE, RUDE MANAGER! Some moron started mopping the floor while my friend was in the bathroom then left his big bucket blocking the hallway so she tripped on it (which eventually she had to make hospital visits) I had to wait 5 min for help when I told them what happened and asked for a towel- they didn't even ask if she was okay just handed me 2 paper towels and went back to work. I waited for someone else, asked if they had regular towels he said no and went back to work. The floor was so greasy and wet she had to slide around to the front to get up. We finally asked for manager just let him know what happened and that his staff wasn't helpful, he sarcastically asked "well are you okay then?", he seemed irritated to have to get incident report because they were too busy to deal with us, in his defense says no one has been hurt while any of those new employees have been there so they didn't know what to do HA! even the 2 customers who were waiting in the dining room knew that if someone is hurt you ask if they are okay and offered help and it wasn't even mandatory for them to do so!! Azzhat took pics of the wet floor signs that were up by the front door (where it was dry) had her fill out a paper then went back to work. I've had another bad experience with wendys in Modesto- rude driver thru clerk cursing at me for changing my order from hamburger to chicken nuggets (they couldn't have possibly made my hamburger already within 15 seconds and even so why does she care, shes just an order taker)... again manager who sticks up for employees- she must have been having a bad day so oh well- I guess thats the wendys way, no apologizes, the customers are just there to fluck up your day, oh how terrible.. they must wake up thinking: I could be out with friends watching a movie or hanging out at the mall but no I'm stuck here at my crappy fast food job having to serve you.. well I'm gonna make sure you know how much I hate this job & see what I can do to ruin your day! read more

The lobby was ice cold and when I informed the twelve year old cashier, she said "sorry, I don't know." They forgot forks, croutons, and the dressing in our plastic bags. For our terrible experience we paid $20 for a couple of very sad salads and a medium order of under salted fries that we ate shivering. I always forget why I don't eat at Wendy's. Try Farmer Boys on Countryside instead. read more

It was very disappointing, we were there first thing in the morning about 10:30 am. The floors were sticky and dirty, and pretty much every table had a dirty greasy film across it. It was clear that the floor nor the tables had been more or disinfected. I also went in the men's bathroom and was not pleased with the condition of cleanliness. It makes the food experience bad when you know they haven't gone thru and disinfected anything from the day or . . . week before. read more

Rude customer service they give you, your order with attitude allll the time. They've gotten my order wrong plenty of time I only come here when whoever I'm with is wanting Wendy I've only orders food twice but been here more time since half the time I'm the driver I just try to avoid this Wendy read more

Always gross. Needs to be shut down. I'd give zero stars if I could. We will never ever go back. Sad bc Wendy's is supposed to be good. Yuck. Be ready to be sick. read more

My friend and I came here in between classes and it took forever. It honestly took 20 mins for chicken nuggets which made us late for class. To top it off the bathroom was disgusting. No toilet paper, no paper towels. I won't be coming back. read more

Just ordered a salad from here, and it was so gross I picked at it for a minute and just threw it away. There was barley any meat in it, it wasn't cut, it was lukewarm. Half of the greens looked old and we're turning color. So much for a decent lunch today. read more

Went through the drive thru and got the 4 for $4 deal only to find a hair in my chicken sandwich extremely disgusted

So ive been going to wendys for a while now, multiple times they have forgoten to put everything i ordered in the bag and its my mistake i dont look in the bag when i get it but its called fast food for a reason im always in a rush, i made this account on yelp just to write this review i would just like to see them improve on this, read more

Earlier this week, I went there and the girl taking my order had no idea what she was doing. She messed up my order three times before getting it right and made me wait for very long pauses in between ordering. When I got my order, she had still forgotten something. I tried not to think too much about it, and decided to give it another try last night. The restaurant is supposed to close by 1 am, I drove through the drive through at 12:15 to get a quick order and go. I got to the menu, and was completely ignored for five minutes. I tried to go around and drive through again, yet I was ignored a second time. On my way to driving out, I saw someone inside, clearly ignoring me. It was probably one of the rudest things I've experienced at a restaurant yet. Don't eat here. The one by Costco has much nicer workers. read more

The perfect diet plan if you want something that will make you so sick that you wont want to eat for a week. Ordered a 4 for $4 wrap, chicken nuggets, fries, and drink to split. Absolutely nasty. The wrap was fatty and mostly tortilla. Ended up tossing it and still got a stomach ache. read more

Im not one for fast food but when I get the urge for a hamburger I always come here. My sandwiches are always made fresh and a frosty is the cherry on top. I also noticed they are remodeling so Im kind of excited to see the new look. Service is always fast and friendly keep up the hard work guys! read more

Sat in the drive thru for 5 minutes at 11:05am and no one answered and there's no sign anywhere saying they're closed for holiday. Really annoying. read more

The girl making the Burger was eating. Basically the manager begged not to be turned in. He said she was just eating ice chips. What ever, still eating. DId not know ice chips created crumbs while eating..... read more

People are so rude here at night. They seem like they dont even care for that job. They are so busy talking or even listening to music in the other ear while taking orders, like really. Besides the long wait tonight, when we got home we realized we didnt even get all of our order right. read more