I don't get a chance to comment on the food. Waiting in line at the counter the cashier is undertrained. She didn't know how to accept cash and after being ignored for several minutes while standing at the counter I walked over to McDonald's. I could see tie kitchen working furiously and taking orders for drive through while the cashier wandered around looking at the screen and trying to figure out how to help. Very frustrating read more

What a complete disaster. I ordered my food and we had an issue with the online app... go figure! However, when I ask to talk to a manager real quick to resolve this the two different managers on duty, which were fighting on who was going to come up to the front and talk with a customer... by the way, neither of them ever came to speak with me, and they handed me the food all awkwardly. Kinda like they didn't know what to do because the manager still have not come out. We just walked out and will never return. Dave Thomas would flip in his grave. Absolutely disgusted about the quality of the kitchen and the lack of dispute resolution from the staff. Trash cans overflowing, food all over the floor, and about the worst customer service I have ever received from a Wendy's. The general manager of this facility seriously needs to retrain the staff and move out the bad actors. Managers should never fight in front of customers on who is going to go up there. Even the girl at the front said well you're actually the real manager, to her superior, and the lady ignored it and kept flipping burgers, the whole establishment and the staff was completely out of sync. 10 out of 10 do not recommend. read more

Wendy's - An extremely messy and unsanitary environment. - Burgers Near Me - Tremonton, Utah

Food is standard fare. Tastes good. Service was excellent. Ambiance? Lol It's a Wendy's what does one want, candle light dinners? read more

This is one of the slowest moving Wendy's I've ever seen. The drive through on a Sunday night had around 6 cars in front of us and we were in line for at least half an hour. It was the longest I've been in a drive through. They only had small drinks for some reason, which was strange because you could see larger cups in the window, but I guess they might have been for Lemonades or something. I don't think they offered any discount on combos with large fries even though you had to get a small drink. The food was decent. They were out of ranch, but offered ghost pepper ranch which was nice. I had a chicken jalapeno popper meal which was really good and better than expected. I haven't seen that at other Wendy's, but hopefully it's a thing near me. Perfectly spicy, especially with some ghost pepper ranch. I don't think I'd come here again, they just seemed overwhelmed. read more

The cashier (Kylie) had a horrible attitude while serving us and other customers. She looked miserable. However, the young man taking out the trash was really kind. Bathrooms + dining room was disgusting. Food was good. As we were walking out of the establishment Kylie gave us a STRONG glare. I smiled at her and did I receive one back? NO. Terrible customer service from cashier. read more

Wendy's - Wendy's Sign - Burgers Near Me - Tremonton, Utah

Worst Wendy's I have been to in a long while. Trash littered all over the floor. Sauce on the floor. There was literally not a single clean table. Dirty hand prints all over the windows. Unbelievable. There was 5 employees standing behind the counter chatting and having a great time while the lobby needed some serious tending to. Fortunately I got some pictures. I generally stop here on my way through but after today it will be a serious consideration on going somewhere else. read more

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I'm still in line been here for 30 minutes and there was only 3 people in front of me. DO NOT GO HERE!!!

Christie was amazing! Best drive through communication I have ever encountered. Thank you so much!

Two times in a row and still no napkins.... Maybe send an employee to the local store & biy some

Would have to agree with all the rest.This freaking place is surely the worst of the worst.I stopped by with am empty stomach and a full bladder.Not sure how they stay in business.If I am not allowed to use the restroom chances are I will buy my breakfast elsewhere.Not like it is very hard or difficult to cross the street,you know.Especially with the help of the motor-vehicle. I am not sure why, but this place seemed particularly not friendly I don't even know how to properly describe ,had this kinda bad vibe you know compared to most other Wendy's in Idaho or Utah.I mean the brand itself is not bad,it is similar to McDonald's in quality and slightly better than Burger King I really like their fries,but most Wendy's are so typical there is usually nothing much to write about. read more

We ordered 2 croissant meals. We got 1 napkin, the coffee was tepid, the potatoes were cold and old. McDonald's is next door. Go there.

AVOID AVOID AVOID... I typically prefer Wendy's to other fast food places but I would recommend any other establishment near this Wendy's location above Wendy's it's self. This location dose not have soda selections above just a few diet drinks the service is slow, the lobby is dirty and the food is not great. read more

Stood at the counter for 10 minutes with no one ahead of me before I was even acknowledged. When I received my food half of it was wrong and missing items and when I told the girl at the counter my nuggets were supposed to be spicy nuggets she rolled her eyes at me, turned around and dropped a bag of frozen nuggets in the deep fryer and told me it would be 4 minutes and she would call me. 12 minutes later after I had finished the rest of my food I went back up to get my nuggets without being called. She rolled her eyes at me again and handed me nuggets without saying a word. read more

Yes I like there foood but I won't go there every single day not for me sorry but good food

The son sonbaconAtor was the worst thing I ever ate. It literally tasted like rotten flesh. How old are the Pattie's? How long do they sit out? The manager needs to be fired. Never again.. read more

Well the chicken was horrible I could of gone to my local grocery store to get that kind chicken it was that compressed chicken with breadcrumbs The fries tasted like the lid fell off the salt shaker. Oh ya the bun and chicken was small. I'm so not impressed. Davies probably rolling in his grave from the disappointment. read more

some of the absolute worst service I've ever received. Katherine was rude, snotty, short and basically a childish brat. she kept interrupting me, practically threw my food out the window, when I said I hadn't paid yet she scoffed at me. I had to ask for my drinks and she told me they didn't have what I ordered, filled up the cups with an unknown flavor and when I asked what it was she said, I don't know I didn't taste it!" then closed the window. I've spoken with the manager before and her attitude is even worse. The owner needs to clean house! read more

Walked in to grab dinner and was told the lobby was closed and that we couldn't even order. We walked out and will not ever be stopping here again while traveling through. We're not from here, but I've never been given such horrible service. We went to Burger King across the street and were helped with smiles immediately! read more

Stopped by passing through Tremonton and ordered a salad combo. Their soda machine was out of many selections so I got water. Got in the car with our order headed down the freeway and noticed no utensils or dressing for the salad. I ate the small fry and realized I just spent $11 on a small fry at Wendy's. read more

My family lives in the area, so this used to be a restaurant we frequented after kids sports games for the convenience. The service is always excellent at this location, but the quality has suffered in the last several months. Poor quality food, cold food, burnt fries, etc. Working the issues with corporate down through the local franchise has resulted in multiple emails over an almost two month period with promises of satisfaction, only to fall short in never making our one order complete. Do yourself a favor and bypass this Franchise owner and continue further north or wait until you get to the greater Salt Lake area for a meal. read more

Wendy's - Pretty poor representation of the featured Bacon, Cheese, Mushroom burger on a brioche bun. Burnt bun, a few mushrooms and cold. - Burgers Near Me - Tremonton, Utah

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Service was garbage. Very inconsiderate and rude. I got my baconator fries. They said they were out of nacho cheese which was ok so I did xtra cheddar cheese. Cheese is not even melted, too crispy bacon, and fries were cold read more

I do not normally go to 'fast food' restaurants. Today I'm traveling with friends and we stopped at this Wendy's. Thank you to Miguel for outstanding customer service!!! A nice salad selection on the menu, and I enjoyed my salad very much. My friends also received wonderful customer service on this visit. The restaurant is clean, and the employees very positive and attentive. read more

I am not one to leave reviews on restaurants but this was the worst Wendy's I've been to. My frosty was soupy and they said that's usually the consistency. Maybe that's how it is at that Wendy's but definitely not at other Wendy's. They are the exception I guess. The wait was way longer than it should've been. We even had to wait in the parking lot for our food. And my friend who went in to the lobby to get ketchup was saying, "excuse me" and the employees completely ignored her multiple times. I'm a pretty laid back person honestly, and at first I really didn't care but then one thing after another happened. I've never experienced that at a Wendy's before. Better management might be nice. read more

If you're in a hurry, don't go here! Slowest service of a Wendy's I have ever been to. The girl up front kept getting orders wrong including mine. The burger maker got a burger wrong so the guy in front of me had to wait. Flies were buzzing around inside. My salad container had layer of something crusty on the side. People were leaving that were in line and people coming in turned around when they saw the long line of groups of people. read more

Wendy's - I asked for no tomatoes... - Burgers Near Me - Tremonton, Utah

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Their website said they closed at 11:00 p.m. and we showed up at not even 9:30 p.m. and they had closed. Locked doors, closed drive through. :(( also, the workers were in there, lights on, eating food. Watching people try to open the doors. All I wanted was a chocolate frosty and fries.. ugh. read more

Waited in the lobby for about 10 mins and no one took our order. The people in front of us were there even longer. We ended up just leaving.. slow service. read more

Fries usually cold. Can't complain about the "Customer Service" because there isn't any! Drive up window very slow. Never once do you ever get a "thank you ", "please", "come again, we appreciate your business ". Nothing. read more

service was very slow. took 10 minutes to order and another 20 to get my food. not very good for fast food at all. was going to dine in to give my kids a break from the car but just waiting was all they needed. Never experienced service this slow. Needless to say, we will never stop at the Wendy's in tremonton again. read more

There needs to be a zero or negative star rating for this especially horrible "fast food" place. Nearly 45 minute wait for NO FOOD!!! Repeated order over and over but it was just too difficult for them to make a couple of chicken sandwiches. To top it all off the refund didn't work so we ended up paying $30 for NO FOOD and a 45 minute wait. read more

The food is not good and the restaurant is really dirty and their employees are mean and it is very very slow people are sitting around and half of the crew went out smoking read more

Slowest Wendy's on earth. It's really pathetic. They should have their franchise revoked. 1pm on a Tuesday with 3 people in front of me in the drive thru, 16 minutes. And no, there weren't large orders ahead of me. read more

Completely understaffed so they closed the dining room on a day with a 450 person high school rodeo was getting out. Manager could careless. Just wondering how they are going to make a profit at this pace. People standing line at drive thru. read more

Upset that I even checked on here to see if they're open and from what I could see I had an hour to ore my food before you closed. So i leave my house for a late night snack literally a 5 min or less drive to go get my self some spicy nuggets only to have you guys be closed or so you told me on the intercom as I pulled up to the drive thru. read more

Wendy's - Obviously closing early - Burgers Near Me - Tremonton, Utah

New management has made a big difference with food and service. Special shout out to Cindy at the register. Friendly and efficient with great smile. Will stop by again on our travels through. read more

Absolute WORST Wendy's I've EVER been to. After waiting for 25 minutes (the girl at the register started emptying the garbages instead of helping get the food) all of the employees messing around in the back and ignoring us at the counter, the manager came up and said they didn't have anymore nuggets ready and we needed to get spicy nuggets. Also the drinks tasted terrible and the seating area was a mess. We asked for a refund. WILL NOT BE BACK. read more

After using my Wendy's app cause I'm a truck driver with their lobby closed due to the covid and the drive thru busy not being able to walk up to the drive window i knocked several times finally got a response told them I did a online order got a little bit of attitude was told I had to walk up to the window after 20 minutes of standing there my seeing my food waiting the cold fries and wrong order I was told if I wanted it right I had to pay extra so if your a truck driver avoid this place read more

Congratulations Wendy's...you lost a long-time, local customer tonight. I ordered two full-sized taco salads. When I got them, they were half-sized salads, so I pointed it out to the window help, and they laughed and said, "Yeah a lot of people say that." We eat there often, so I know the difference, but I didn't feel like arguing, so I just took them. When I got home, one of the salads was only partly full, so it was less than a half salad! The lettuce in both salads was brown and slimy, both salads had just a sprinkle of cheese, and one of them didn't have any tomatoes at all. We ate the chili and chips, and threw the rest away. In the end, I paid $23 dollars for 2 bowls of mediocre chili, a few chips, and two drinks...never again. read more

We went to the drive through and literally repeated my order twice since it was 6 chicken sandwiches, I payed I was asked to wait upfront around the corner and they would bring me my rest of my sandwiches. I assumed they were gonna bring my strawberry lemonade and they forgot. I checked my bags to make sure we got everything and I didn't have my other two sandwiches! I looked at my receipt and I wasn't charged for them, I go through I window again to tell them I just repeated my order twice to find out, she didn't even put in my right order, once we go home our fries were gross and cold! Wendy's need to up their game a little bit, the guy helping out and bringing our food to our car was super nice and understanding but shoot can't even get a nice sandwich read more

I went thru the drive up and was given the wrong meal. Went back and spoke with manger. She refunded my money and gave me the correct meal at no charge. Kudos on customer service. I didn't expect a free meal but appreciated the gesture. read more

Service has gotten some better in the past few months. The food is delivered hot out the drive through window. I like that they put a generous amount of lettuce and tomatoes on the chicken sandwich. read more