Great food and great service , stopped for lunch for first time wasn't disappointed . Will…read moredefinitely recommend

I've eaten at Spike Burger in Garland many times, but tonight was by far the worst experience I've…read morehad. I first tried to order a pastrami melt -- was told no. Then I tried to order a grilled cheese and add pastrami -- again, no. So I settled for just a pastrami sandwich, and even then they wouldn't add cheese. To make things worse, I ordered chili cheese fries and received fries with only cheese -- no chili at all. I also ordered animal fries, and those came with no cheese either. That's multiple incorrect items in a single order and zero effort to correct anything. This wasn't just one mistake -- it was a complete breakdown in service and attention to detail. Extremely disappointing from a place I've supported many times. Extremely disappointing!

Oh boy what a disaster. Coming back from a family trip my father in law really wanted to come here…read moreonly for us to find out it's been bought out. First red flag was there was only one person on the staff in there. Once we walked in and were seated the rest of the staff came in to cook. That was a little alarming. The food wasn't spectacular other than the scone fry bread was really good. Definitely not what it once was.

Triple D needs to stop running the episode with this place immediately! The Pie Dump no longer…read moreexists & what's left in its rotting corpse bares zero resemblance to it. If the new owners want to do their own thing, which is definitely their prerogative, separate and clearly differentiate yourself from it as thoroughly as possible. Everything on their Yelp page carried over from the original restaurant and not a single bit of it is still accurate. Making matters worse, they seemed visibly annoyed when we asked them about items from the original menu. It was weird and very off-putting. Additionally, make your phone number very easy to find. My family drove a couple of hours to get to this place and we had concerns, as there was mixed info as to whether this was still the same thing it was when Triple D filmed there. Everyone in my family looked for a number and tried to call them and none of us were able to reach them. We mentioned this and I don't feel that they were honest with us when they insisted that their number was readily available on the internet. It most definitely was not. It very much seemed to us like they are trying to take advantage of all the great publicity and buzz the original place received from Triple D and Yelp and they are hoping to trick people into coming and trying them and being wowed by the new product so much the old won't matter. So how'd they do with that? I was with my wife, two of my daughters, one of their husbands and my two grandkids. We all agreed that we felt like we were somehow in an episode of Seinfeld. As mentioned, we drove a long distance and waited to eat so we could try this and everyone was too hungry to push on to Ogden and try to find something else. Perhaps this is part of the plan for them as well. Hostage eating. There really aren't any other options around there. We finally hit a point where we were all so annoyed, we agreed that we were just going to go where the experience took us and then share it online. The menu is mostly breakfast food, which no one really wanted at 2PM. My wife ordered a club sandwich, which she said wasn't terrible but was clearly made with packaged deli meat like you'd buy at a supermarket. Nothing special at all. The two high points were the Utah scones and the pork chops that my daughters ordered. They were very fatty and low-grade but one of my daughters lived in the Philippines for a while and low grade pork is a staple food there so it brought her happy memories. The other daughter is just delighted to eat anything served with easy-over eggs and runny yolks so that made it all edible for her. My SiL was pretty unimpressed with his food but will be writing his own review. My grandkids are too young to care but growing up in this family, I'm fairly certain the'd have pretty specific feelings about it if they were a little older. I ended up ordering a breakfast burrito because literally nothing else on the menu looked vaguely appetizing after I hyped myself up for the menu I saw on Triple D. They charged me an extra $4 to include bacon, ham and sausage and adamantly refused to swap out green peppers for jalapenos. I agreed to pay extra for the jalapenos but there was not a single jalapeno in the entire burrito once it arrived. I opted to not bother mentioning it to our server since she'd been standoffish about every single thing we'd asked her about to that point so I just figured I'd let her know in this review that she pretty much bought with their weak hospitality. There was also a random bone shard in the burrito. How cheap does the sausage you use in your restaurant have to be to have bone shards in it?!!. If you look at the pic of it I posted, it looks like something purchased in the frozen section at Winco with some rubbery cheese melted on it in the microwave. One of the worst breakfast burritos I've ever eaten. I also paid nearly $6 for some appetizer pot stickers that were very overcooked and clearly straight out of a bag of frozen potstickers purchased from a food supplier. For contrast, we went to our favorite UT pho spot in Orem for dinner where they give you a dozen or more potstickers for less than $6 and if they're not making them themselves, they at least know how long to fry them so the won't chip a tooth. I realize that potstickers and breakfast burritos are a weird combo but the menu didn't give me much to work with. After many years of cooking for my family, I've developed a style I call "hybrid cooking" where I combine 100% homemade components with some pre-made items to create a meal that tastes completely homemade in much less time. If I owned a restaurant, I would try to do as much fully homemade as possible because that's your whole deal. Otherwise you're just low-grade fast food. The majority of bad restaurants I try overestimate their quality and abilities and it works for them because many people have simple palates and aren't as put off as I am. That's how the Jack in the Box's of the world exist

Always fresh and hot every time we order ! This is the best bang for your buck in town way better…read morethan McDonald's. I love the butterfinger shake here !

I understand training but waiting an hour and a half for 2 burgers and seeing cars moving through…read morethe drive thru is crazy. It's a burger joint, if your busy load the grill with burgers. How do you prioritize the drive thru so much that it takes over an hour to get two simple hamburgers inside? I love Mack's and I want to support them but that's unjustifiable

We were in the area for the county fair and looking for a good restaurant. The Grille was nearby…read moreand looked popular so we went inside. Come to find out, we were only the second table in the place. We were told to seat ourselves so we chose a booth near the windows to the patio. Unfortunately, there was another table nearby with some staff members that were talking loudly that was a bit off-putting. The staff who helped us were friendly and attentive. They even gave me an in-restaurant refill on my soda as well as one to take with me when we left. The menu had many items that looked good, and I had a hard time choosing what to get. It was between the shrimp tacos and the mushroom Swiss burger. I chose the 7 oz burger with tots. While we waited for our food, they brought out a sauce caddy with several different ones to try. My husband ordered the appetizer trio with the BBQ chicken wings, the BBQ ribs and the mozzarella sticks with marinara sauce. He said the chicken wings were the best of the three. The consensus on our food was there wasn't much flavor. My husband said it best, "The cook needs to pick up a salt shaker." If it wasn't for the sauces, we would not have been able to enjoy our meal. On a positive note, my tots were tasty and crispy. They didn't taste like old grease like tots can tend to do. Unfortunately, my burger tasted like an premade dense puck-like patty with an "old" flavor to it. I tried adding a few of the sauces since the mushrooms and Swiss cheese could not overcome the "old" flavor. We probably will look for some place else to eat next time we are in town.

I had pork tacos. They where amazing. Service was fast and friendly. The ambiance is casual. I…read morewolfed it down so fast I forgot to take a picture of my food. It came with cold slaw. Both are delicious!

I don't get a chance to comment on the food. Waiting in line at the counter the cashier is…read moreundertrained. She didn't know how to accept cash and after being ignored for several minutes while standing at the counter I walked over to McDonald's. I could see tie kitchen working furiously and taking orders for drive through while the cashier wandered around looking at the screen and trying to figure out how to help. Very frustrating

The service was absolutely terrible and we were waiting 30 minutes between ordering and waiting…read more Please stop prioritizing drive thrus at the back of house. Also, workers need to be more locked in. Why are people standing around looking for a job. They should know what to do as they applied here. It looked like a bunch of people who didn't know what to do; like the blind leading the blind. Also they forgot my mom's baked potato and didn't apologize for bad service. The food did not make up for it either. My frosty melted before I got to eat my crispy chicken sandwich. Don't recommend. Go to Brigham location instead.

Ordered the whopper meal. The fries were cold and the hamburger was not flame grilled, it was under…read morecooked and wet like it was precooked a little bit and sitting in broth, not flame grilled. The employees were playing grab a** while I was waiting for my order. I used to love the whopper but after one bite of this burger I will not be Back.

Took our money for everything and couldn't give us our milkshakes or a refund. The whoppers were…read morelukewarm and the cheese didn't even melt on the Addams Family burgers. The toppings were sparse. I just shoved the food in my back seat as it's so cold it doesn't matter if we eat it fresh or not. I haven't had Burger King in years and this just reinforces my beliefs that the food is never good. Oh and the purple buns are very hard. The meat also seemed undercooked and looked like McDonalds patties as there were no char marks. It's kinda puffy and gray. Whatever you do, do not use the app at this location.

I have the Wendy's curse. Every time I go to one my order is wrong. This one got everything right…read more The food was piping hot and tasty. You guys are doing great.

BEST ROAD TRIP STOP!…read more As far as McDonald's go, this place is awesome. There's tons of seating, and not just tables for 4, and the play place is huge! My kids got all their wiggles out from our long drive here and it was totally worth the stop. The food is what you expect from McDonald's but it came out quickly which is a win in my book. There were workers actually working, sweeping, cleaning the tables off, etc. so overall, definitely worth a stop if you're needing some fast food.

Filthy bathrooms. Filthy door handles and glass. Employee is nice and trying hard. But the…read morerestaurant is so dirty it just turns you off.

Let's be honest the only reason they have a good review is because the person that wrote the review…read moreknows someone who works there. I have been in a dozen times all times of the day just giving them every chance possible. It will take you a minimum of 20min to get your food its painful how slow it is. I order online 15 minutes before I show up and still wait 10 to 20 minutes. The people might be nice but they do not care if you are in a hurry. You could sit down at a restaurant and order food then eat it and it would be faster. I bet the s.o.s avg time is between 15 and 30 min. Not saying dont go just saying order the day before.

The girl that took her order at the window nose rings piercings. Yuck. If I had gone to the lobby…read moreI would have just walked out. Won't go back.