This Wendy's always needs help. Maybe it's the staff who are all young and some that might be special needs, but our order is almost always bad or wrong. My son loves to so we keep coming back. But we don't go in anymore. It's more frustrating than drive thru and teens take the place over. Today my child's burger had black bacon. That was interesting. Make it right Wendy's. Do better read more

Wendy's - Kids Jr. Bacon Cheeseburger - Burgers Near Me - Thornton, Colorado

Our go-to local Wendy's. Love the pineapple mango lemonade. I can't complain about this place.

Ordered three combos and get an attitude when asked for the third drink. They demanded an additional 4$ for a drink. Cashier Maya and host Brody Rude and unprofessional refused the third drink. Plus did not give the original receipt when asked the first time. read more

Ugh, false advertising should be illegal. I ordered the Baconator (without a bun) and this is what I received compared to what was advertised. Pretty disappointed. But honestly seems on par with every other fast food joint in that shopping center. And side note, we ordered two bags worth of food and only got home with one (I suppose I am partly to blame for not checking). So now back to the restaurant to fix their mess up. read more

Wendy's - What was advertised - Burgers Near Me - Thornton, Colorado

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I love Wendy's but will never go back to this one, which is a shame because it's 2 minutes from one of my best friends and we have game night every week. Almost no bacon on my BACONATOR last night, see pic. Time before, rude cashier. Time before, broken menu signs in store, and I asked cashier where the menu was and she said she was so tired of people asking, it was right in front of me on the counter hidden partially by the register. A shame really, because it's really my favorite fast food but I'm starting to not even want to try to go. read more

Wendy's - Supposed to be a double baconator - Burgers Near Me - Thornton, Colorado

Love this Wendy's. Their new fries are soo good!! The bourbon bacon cheeseburger is one of my favorite burgers. I hate that I love it so much. read more

Food was sloppy, chicken wrap half no ranch, I mean, how hard is this. they are snappy to me as well. The service person was rude and I don't expect them to be nice, just to have some decency to people read more

Usually has decent food, but always a long wait. Went inside today in hopes of grabbing a soft drink without any food instead of waiting in the drivethru that wasn't moving. No luck, went inside and there was a lot of young employee chatter, but not a lot of focus on food making, and the cashier went to make food in front of me for a couple that ordered inside. This was after a cook told her to make something herself. Anyways, waited longer inside to get a soda than I would have if I had just waited it line. For all the fuss and demand for higher wages it sure doesn't seem like anyone is working any harder. read more

I know it's a risk (although it shouldn't be) to stop at a fast food restaurant at 11:30pm, because the quality of service/food you get could be terrible. In this case the quality of the food was awful. I ordered a $5 Biggie Bag. All of my food was cold as if they had it sitting in a bag for at least an hour. The fries were stale and rubbery. The spicy nuggets were awful. The burger was worse than something from McDonald's (I don't like McDonalds) The best thing about the order was my Frosty which is dam-near impossible to mess up. I've had issues with this location before during normal hours, so I guess shame on me for expecting to get decent food when paying money to an establishment. Very unfortunate this Wendy's has a hard time delivering on customer experience. read more

best Wendy's ever very clean and nice staff. every time I've came here I've been impressed and I like coming to the store. read more

Wendy's - Yummy food hot and fresh - Burgers Near Me - Thornton, Colorado

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Excellent customer service, fast efficient and very kind! Jada and Jaxton are rockstar's thank you Wendy's for hiring such amazing people!

The Dave's double burger I had was great. The drive through line was slow however. Other than that this restraunt was great

gave us chicken noodle soup gravy instead of ghost pepper ranch sauce my day is ruined my heart feels like it has a whole read more

This place is a dump and the food has become garbage. Message to the owner something needs to change or you won't be around long.

This is your typical fast food joint, but the food was good and the place was clean. We found the staff to be pleasant and the lines work through quickly, so if we need a quick meal then we will alway consider this place. read more

This is the absolute worst location I've ever been to. Insane wait times. Food is wrong 75% of the time. Avoid at all costs. Owner clearly doesn't care either. read more

This Wendy's had very friendly staff and the dining area was extremely nice and clean. The menu is your typical menu. BATHROOM REVIEW -- Bathroom has one stall, one urinal. Dirty. Sit or squat? Squat read more

Service has always been pleasant and efficient at this location. I've sometimes found a couple extra nuggets in my bag. They're always happy to give you extra condiments and don't make a big deal about it like some of their competitors. I've never had an order filled incorrectly and I've never had a problem with food temperature. The only thing I dislike about Wendy's, period was corporate changing from white onions to red onions. Red onions are milder and do not complete the taste of a sandwich or chili in a satisfactory manner. I also don't feel as if I fit their demographic--they seem to be targeting 25-54 year old females, something I am the complete antithesis of. The strawberry lemonade tastes fresh, has real bits of strawberries in it and hits the spot on a hot summer day. read more

this place is awful. from the food to the people working there. if your motto is "we serve hot fresh fries", maybe fukin serve hot fresh fries. and when you don't, definitely don't get mad at the customer for asking for them. the young entitled girl who took my order was a complete degenerate. Wendy's you have gone downhill big time. I will never eat at a Wendy's ever again. too many better options to deal with this bullshit service. read more

Our neighbors - about 8 of them and us - have been eating here for 9 years. In that time I can think of maybe one product that could have been better and I can't even remember if it was a burger or a salad. Point is the food is consistently fresh and delicious. Tonight's root beer float was the best one I've every had. I hate to give specifics but both hub and I were astonished - in a happy way! The staff is conscientious and courteous. Sometimes the place is hopping busy - so I go inside and even tho there is a line there too, it doesn't seem to take as long to get my food. read more

I love Wendy's, eat it 3-4 times per month. However, the last 2 times I was at this location I had terrible service. The menus inside weren't working and when I asked the cashier was very rude, saying "Why does every customer say the same thing?" And pointed to a tiny menu printed on the counter as if duh, it's right there. On top of that, it took over 20 minutes to get my food. Fast food my ass! Especially the last time, where I spent almost half an hour in the drive thru with only 4 cars in front of me. Will NEVER eat at this location again, you shouldn't waste your time either. read more

Horrible experience, I specifically asked for fresh nuggets and fresh fries. Instead I got all my food items cold as if they were sitting there for some time. Worst Wendy's ever!!! read more

This is a great Wendy's Location Always fast and accurate . Highly recommend them as far as fast food goes. read more

Wendy's - Thumbs up - Burgers Near Me - Thornton, Colorado

All I wanted was the two dollar frosty coupon keychain it was nice service but a little slow. They seemed understaffed. I did get my frosty in the end which I was very happy about. 10 out of 10 good frosty. I got the vanilla flavor, don't ever get chocolate. Chocolate bad. Just kidding it's actually really good they're both good read more

Honestly, this is one of the best Wendy's I ever been to. It's clean, modern, and welcoming. I went here for a quick lunch. Only problem is that on Wednesday's, students get out of High School early, and there were a lot of high schoolers in line. Luckily, this location accepts mobile orders, meaning that I can skip the line and order while seated. I ordered a Small Dave's Double Combo and the Berger was huge! It really looked like a quarter pounder! But anyways, the order was freshly made, all customizations were correct and order was accurate. Will visit this location again! read more

I'm not a big fast food fan, but I stopped in at this Wendy's on the way home from my daughter's appointment at Hair Cottage yesterday. I was pleasantly surprised by their exceptional speed and customer service at the drive thru and the breadth of options on their menu. I knew about their salads, but I didnt know about half-sized salads - which are huge! In fact, it looked to me like the only difference between a half-size or full-size salad is the amount of lettuce. And, you'll get some unique choice which are pretty hgh-quality. Fresh, crisp granny smith and red delicious apples, chopped and tossed on a bed of spring mix with tangy blue cheese, candy pecans and tasty dried cranberries, and drizzled with a pomegranate vinaigrette. Yummy! And, I could still fulfill my junk food craving with their value-size fries ($1 on the 'Right Size' menu and about the size of their kids meal portion). I felt the attendant at the drive thru was very patient and allowed me plenty of time to review the menu before ordering. Service at the window was prompt, and she remembered to bag the cold items separately. Good job, Wendy's! read more

Umm, that kinda looks like the cheeseburger I ordered. I've had quite a few issues with order accuracy here. Folks are friendly. Bummed that you can't get a fish sandwich here year around. read more

Wendy's - Check your order before you leave the window - Burgers Near Me - Thornton, Colorado

This location doesn't usually have quality issues and they almost always get our order right. NOT TONIGHT. My husband decided to try a new thing on the menu. Number 3 BBQ bacon cheeseburger, double combo. Got home and we had just a single burger and fries that were hard like they had sat under the lights 2 hours too long. Of course we were charged for a double. Need to pay attention to the orders and not get stuck in a repetitious rut. Manager needs to comp us one next time. Ticket 3247 2/18/19. read more

Very poor experience I visit this Location a lot and have Even worked for this location even and I'm very upset I've been Recently always getting the number 12 which is basically a chicken asiago with avocado and every time it happens it's always with the same Manager and this time I felt to check because I've always kept not getting my avocado on the sandwich and sure enough this time It didn't have it on it so when I brought this to the managers attention she seemed very annoyed by it and ask them please to get a side of avocado and when I told her I want it on my sandwich it's because they usually remake it if there's something wrong even if it's just missing one thing so she grabs my sandwich back very annoyed clearly upset with me for bringing it up and she was not wearing her Nametag so I was unable to get her name and when I ask her for it she ignores me and goes back but from what I heard from the chatter inside I heard a response to the name dena so that might be her name but I'm not 100% sure in the end I'm very upset as a customer and former employee read more

Best Wendy's in town the staff is super nice and the food is never old Highly recommend this Wendy's

The person who served me (Dena) was very rude and snippy when my friends and i were ordering food, i did not feel very welcome at all. i'm not coming to this wendy's again. read more

Horrible service. Everyone was just hanging out in the back not even bothering to take our order. 1 star!

Indifferent service & ok food! Why don't they have a self service fountain? Like being in the stone age.

Angie was awesome! her Customer service was not only great but she accommodated 5 orders at the same time and everything was perfect! My favorite location to come to for reliable and great service read more

We have stopped at this location twice now and both times we have had great service! The food was fresh and the employees were fast and friendly! read more

Very disappointing, inedible food and questionable management. Don't waste your time and money. They do not give refunds, it must be more cost effective for them to be sued for food poisoning. read more

This wendy's gets a little grouchy after 11 precisely, anytime I ask for a fo4fo they get mad at me, I never get my sauce and I have to eat dry nuggies read more

As I have had much experience with Wendy's, I think it fitting to say that I am an expert in all things relating to this bashful redhead. Our evening stared out as always, with an easy drive through the parking lot and a gentle turning of our wheels until we found ourselves at the ordering station. When asked what it was we desired, we announced our intentions to consume a ten piece nuggets, a coke, two medium fries, and a chicken sandwich. We then continued along the plotted course till we found ourselves at the window. I was given my coke, and turned to request a water, the finest water they had. I was about to ask when the window closed. Please note that this was no fault of the employees, and only the expected outcome of the industrial revolution. When the window opened once again, I requested a water, the finest one they had, and the ginger worker was eager to provide. The nuggets were the best I've ever had, and the chicken sandwich, while no Chick-fil-A, was enjoyable. Those who approach the chicken beware - both partakers were subject to the hiccups after the chicken was consumed - a surprising and unwarranted outcome. 4/5. Acceptable service, questionable morals. read more

Drive thru at night service sucks. My husband was saying hello the whole time to get the guy to take our orders & no answer. Drove up to the window & the dude just leaves to the back. Like wtf dude we just saw you. Worst service ever. read more

The food was awful my French fries were cold soggy and stale The chicken was Very discussing they were very slow chicken wraps were really cold and crunchy I didn't even finish my meal read more