Horrible. Haitians who don't speak English and no one to translate. I had to return my order twice before I finally walked out

Don't leave a lot of reviews, but thought it was worthy of one. I'm just referring to the service itself, as it was something out of the ordinary from a fast food restaurant which really impressed me. Was with a group of 5 which also included some kids, we decided to sit outside while we waited for our order. One of the staff was so great! He actually brought our food out to us, extra napkins, our drinks (we only ordered one soda and rest were just cups of water with straws). Very helpful! read more

Horrible service and rude staff I wouldn't come here even if I was starving just cook your own food these people even look dirty read more

Wendy's - a view of a parking lot at night - Burgers Near Me - Stoughton, Massachusetts

No good. Got a Dave's double. Messy, too much sauce. That was yesterday. Just got off the toilet for the third time in 1 hour. Food poisoning, those people are evil. Go somewhere else. read more

they made everything right and didnt mess up a single order, the only problem is that one work threw a frosty at another worker

bad people,i had a job interview with them when i came the manager just looked at me and then said that he is not hiring people at the moment even though in the morning they wrote to me to remind me of the time of the interview. and when you enter at the place there has signs saying Hiring now read more

I went to this Wendy's around noon time and ordered a 4 for 4 with a strawberry lemonade, $5 biggy bag with a coke, a bacon fries, and a vanilla frosty. The lady ordering was very confused and when we went up to pay I handed her the debit card and my Wendy's gift card. She gave us back the gift card, so I asked how much was left and she said, oh you wanted me to use the gift card?" I said ya and just said don't even bother. When I got my food, I had got my biggy bag, and the 4 for 4 but I was also givin a grilled chicken sandwich and an extra chicken nugget and and extra soda. I was giving no receipt to make sure I did not pay for this extra food I did not order. I love Wendy's but there is always a problem going on here when you order. If you are getting a big or somewhat big order do not come here. read more

Half the time when you go to this place the line takes you about 25 minutes to get through which is ridiculous at a fast food place. Then when you get your order it's missing straws or simple things like paper towels. It's always over cooks at this location, and the customer service is ridiculous. read more

Service was very slow, which happens I get it. They looked like they were understaffed. But not only that, I ordered 2 asiago ranch chicken sandwiches and they were made incorrectly. It's supposed to come with bacon and asiago cheese, which is what gives it the asiago name, but neither sandwich had them. Plus they gave us pickles, which we didn't ask for. They literally made two classic chicken sandwiches with ranch instead of mayo when we paid for asiago chicken sandwiches, on top of the extra 20 minutes of waiting, so I'm pretty disappointed. read more

My brother and I showed up here at 12 during a week. Mind you that's pretty late but they close 2am. The guy working there told us they don't have burgers...what. Completely refused to make a burger and only offered fries and nuggets. What kind of service is that? Complete laziness by the employee. Obviously they have burgers there. If i could this place 0 stars, I absolutely would. read more

Fine Wendy's here, conveniently on Route 138 in Stoughton. Another location that NEEDS a remodel, but they're getting to it (hopefully). Anyway, the drive thru went quickly today, and the food was fine (as a quick lunch for a trip to a nearby city). At the drive thru window, Wendy (couldn't believe there was a Wendy working at Wendy's!) was extremely friendly, kind, and made the experience here better (as the parking lot is terrible-- trash, junk, and just not nearly as nice as other Wendy's locations. Ok Wendy's, but the Brockton and Randolph locations, both nearby are both brand new and much nicer, so I would highly suggest those restaurants.... wait until they fix this parking lot and update the restaurant to that "new" Wendy's look. read more

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I do not recommend the Stoughton, MA Wendy's drive thru window. Not once but numerous times, I haven't received my complete order. Terrible customer service. They will put anything in a bag and hand it to you. read more

Updated everything, happy to say I was satisfied. Only issue was with staff, everyone seemed unhappy and was going through the motions. Honestly had a way better experience inside but drive through like always was total shit. Therefore I am giving this Wendy's a three out of five. read more

Probably not the best place to get food at night. We came here for fast food and after our order we were ask to park because food was not ready. We wait over 10 minutes and for our order. Won't recommend this place read more

People if you going to complain don't go there these people work hard so please go pay $20 bucks for a burger some where else

This place is like a "Hit or Miss". Sometimes your food is hot and tastes fresh and sometimes its sloppy and semi warm. And for some reason whenever I get the Baconator fries they never melt the cheese all the way, so it's just fries and dried strings of cheddar cheese. read more

Wendy's - Baconator fries with unmelted cheese - Burgers Near Me - Stoughton, Massachusetts

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You know, you'd think when you have a fast food joint right off the highway, right next to a trashy but usually packed gentleman's ballet, that a smart restaurant would staff appropriately. But this Wendy's is not managed by smart people. Hence one can expect to wait behind a sea of irritated drivers for more than 15 minutes. It's not as if there wasn't staff, guys. This is unacceptable. read more

They have a bunch of teens don't know anything I order a meal the chicken looked like it's been there all day they gave me the wrong food this place sucks a** read more

I will let it be known that I am not much of a "fast food" person. I don't get it often, but when I do it usually ends up being Wendy's from this location. Don't get me wrong, sometimes they can be a little slow in acknowledging you (I wouldn't be happy to work at a Wendy's either...I totally get it). Overall what really matters is that I have had pretty consistent food quality here. Whether dropping by for lunch when I'm doing my laundry at the laundromat next door, or late night after a long day at work...the hamburgers, chicken, and sandwich toppings have always been fresh and fries have almost always been hot. The last time I stopped by for lunch with my wife as we waited for our laundry to finish, it was empty inside. It took a minute or two for someone to come to the front counter to take our order...but after that, the ordering was fast and food came right up. On this particular occasion, the fries were stale. I walked up, and the person at the counter said "we'll have some fresh fries up in one minute and thirty seconds, I'll bring them to your table." The fries were brought to our table two minutes later along with an apology. In the end, maybe they can be a little crabby here...but that is perfect customer service in my book. And the burgers, chicken, and toppings were fresh as usual. read more

Hi I Love this Wendy's this place has the best customer service and food read more

The food at this Wendy's is awesome. You unwrap the burger and it actually looks good, not like the smushed mess you get at McDonald's. Drive through is always fast as well and they get your order right. There used to be a wonderful woman that worked the drive through and always said "thank you and have a blessed day" when she gave you the food. Not sure if she works there still but the last couple of times the staff I got was kind of snippy. read more

Website says open until 2am. Drove there at 1:30am and they are closed. Please post proper hours.

Literally just went to go through drive thru about 15 minutes ago and have a staff member come on saying sorry we are closed. Drove away but as I exited noticed all the staff was sitting in the restaurant lobby looking directly at us while laughing at same time not sure that was about but ok and there was about 10 of them ....was this some sort of another "strike" or something cuz that's what it looked like to me. Whatever it was this place has lost my biz for good, especially after the cockiness I saw through every team member tonight as I was turned away from even placing an order....and y'all want 15$ an hour LMFAO read more

This is a very solid Wendy's. Food is always piping hot. Only downside is that the wi-fi is pretty slow. Best Wendy's in the area.

This location is plain and simple terrible, most of the time the food does not taste right, IF they even include your food... just today I bought a 4 for $4 meal with a jr. bacon burger, I get home and to my surprise I find the sandwich WITHOUT THE DAMN BURGER. How are you a fast food restaurant that specializes in burger but you do not include the meat with the sandwich???? Im beyond mad because this is not the first time, one time they completely forgot to place some parts of the meal on my bag which I had to go back when I notice when i got home, another time the same 4 for $4 was missing the nuggets. The crew does not seem to care what so ever, and the diner is way outdated looking like a restaurant straight from the 70's. DO NOT GO TO THIS LOCATION because you will only get headaches! read more

Slowest Wendy's I have ever been to.. I seen at least ten cars leave due to being so slow

If I could give this wendys zero stars i would. Gave us food that was so cold it tasted like they just took it out of the freezer. And i asked for three sauces- they gave me one. We couldnt even eat the food and when we went back, they said they were closed. read more

Avoid this place on Thursday after 12 there are many kids who come here every early release It becomes hell. Besides that The place is decent. The food is great same is the service. 9/10 Would always go again. read more

You walk into a Wendy's not really expecting much. When you walk out and your expectations haven't been met, that's a problem. However, this is an easy solution. New employees. I have never felt so unwelcome in a fast food restaurant, and that's saying a LOT. First of all, this place was completely empty. Not even a slight exaggeration. Someone saw us at the register and shouted "HEY! There's customers!" And it wasn't a pleasant exclamation. They sounded mad. Still took about two minutes for someone to walk to the register. The staff were yelling at each other. A girl put two frosties on the tray, and was berated for putting them in the wrong place. The entire time we were eating, we could hear people yelling at each other. Wendy's, you need some serious management help. read more

Tired, old store but friendly help and the food is usually hot and fresh like Dave wanted it. I have been going to this Wendy's (and its previous incarnation: Ginos) since I was a little kid so have a soft spot for it. My mom and Nana would take us here after shopping for lunch and now they are both in Holy Sepulcher cemetery behind Wendy's so I walk over and visit and think of them when I go there. Yes, kinda weird but I think would get a kick out of it. read more

Typical Wendy's food--very rude waitstaff. Especially the "manager" who didn't have a name tag on, conveniently for her.

I ordered a grilled chicken sandwich and got a crispy. Went back and they called me a lier refusing to fix their mistake. Worst experience ever with a fast food chain. I will never go back. read more