I visited your location and didn't receive the nuggets I paid for, so I had to go inside to get them. While I was inside, I noticed a lot of confusion--people were coming into the drive-thru area, and one employee seemed to be leaving out uncooked nuggets. The nuggets I was eventually given looked undercooked and unappetizing. I didn't even feel comfortable feeding them to my daughter because they looked unsafe to eat. Food that isn't properly cooked should never be served, especially to children. I'm really disappointed with this experience. It's not just about missing items--it's about food safety and quality. I hope this issue is taken seriously and addressed so no other customers have to deal with the same thing. read more

Wendy's - bad service .Not only that the girl in drive thru left out so I had to come in and get them not even done . - Burgers Near Me - Spring Hill, Tennessee

Ok guys, I gotta show you this. Remember the old "where's the beef" Wendy's ads? I just unwrapped my single with cheese to go. It's a bun with a slice of lettuce and tomato. No cheese, no beef. Just in case you were wondering what "I don't care on a bun" looks like. Sigh. read more

Wendy's - Where's the beef? - Burgers Near Me - Spring Hill, Tennessee

Food is made best out of all the Wendy's I've been to. Burgers are nicely made and chili is chunky. Workers are nice with good hospitality.

Pulled us aside to wait for chicken for almost 20 minutes. Gave us soda with no syrup and all carbonation. Made the chicken so hot that there are blisters on my moms tongue. read more

Awful place Awful employees Unfortunately can't get an order right Unfriendly no smiles no greeting read more

I want to like the food but it's not good. The people are good but all in all it's just weird here. Be prepared to wait and then be like meh it's food... sorry guys. No disrespect to the workers. read more

no straws or napkins or spoons given. employees rude. they were shit talking drive thru instead of doing they job. wrong sauce too and spicy nugget instead of regular. drive took a while to move. read more

Got a son of a baconator, fries, and a frosty. None of these came back correct. Frosty was melted and dripping, the fries were old and cold, and the hamburger had mayo when I specified for no mayo. Awful customer service. read more

Just visited Wendy's in Spring Hill , service was terrible, but trying to be patient because the young lady was obviously new. Order food, get food - it's the wrong food and cold. Tried to return it she said she was alone and to busy. Paid for a $9 hamburger and got a dollar burger so I confronted the manager and ask for a refund or coupon for a free meal. He handed me a stack of promotional coupons for a dollar off with job applications on the back?!!! This used to be the best fast food restaurant in the area! I don't know what happened other than the old manager was a nice older lady and I haven't seen her in quite some time. So I'm guessing it's poor management and understaffed. read more

Maybe it was an off night but here goes. This place was understaffed with one person making sandwiches for the drive-thru and counter. So while we are waiting for our burgers the cashier gets our fries and puts them on a tray.... where they sat until the burgers are finally ready and reaching room temperature. While waiting we notice an employee who was scratching her face and touching her hair start picking up fries that spilled near the fryer. She was picking them up with her bare dirty hands and throwing them in the fryer. We get our food and my daughter had ordered a 4 pack of nuggets. She ate one and realized they were not the spicy ones she ordered. Not a big deal. So she takes the three remaining plain nuggets to get some spicy nuggets. The same lady who was picking up fries made sure to only give out three replacement nuggets because one was eaten. Sure a petty complaint but what place does this besides this Wendy's???? Finally while we were eating we had the pleasure of sitting two booths away from an employee on break. Who had no clue the videos playing at full volume on his phone were really annoying... and it was a long break. I like The taste of wendy's burgers and fries but man this place always annoys me and I kept going back but enough if finally enough. read more

I don't usually write reviews, but I feel like my reoccurring experiences at Wendy's Spring Hill had to be spoken about. First of all, the decorations inside aren't that good. It feels very bare and I feel like I'm being watched at all times. Watched.. by the workers. They always yap at each other and there are some strange ones that don't know how to do their job. I say this with an exception to a few teen boys that work there, I think one of their name tags read Kane?? Anyway, he was a very good employee and always had a smile on his face. The food is mediocre as I've received the wrong order several times. The best thing about this location is the PINEAPPLE MANGO LEMONADE! That's all I really have to say. read more

This place has gone to the dogs. Used to be good, but now they won't get your order right no matter how many times you repeat yourself, and can't even make regular menu items without forgetting something on it. Also tastes like they haven't changed the oil in months. Disgusting. Choose any other location, but give this one a miss. read more

We've lived in this area for 4 years. This location has always been the brunt of jokes for folks who live here. It used to be that no matter what, your order would be wrong. Over the past couple of years, it's gotten even worse. Now the drive through has one of the longest waits in town. One evening I went to pick up a salad. Waited 5 minutes to even get acknowledged at the speaker and I was the only car in line. When I finally got acknowledged, I was asked to wait, which led to another 5 minute wait. Once I got asked for my order, I was told they were out of them! Would have been nice to know 10 minutes ago! Last night was the straw that broke the camel's back. We got in line at 6:03. Three cars in front of us. Got to the speaker at 6:23. Shocker! Got asked to wait. Another 5 minutes go by and I finally get to place our order. We got our food right at 6:33, a total 30 minutes in line. Absolutely ridiculous. read more

As much pride I have in my area I can't let this one go. The place is terribly run. The staff are the absolute worst except for a few polite ones. It's not the politeness of the people but the fact that nobody cares. The parking lot was full of trash. If I worked here as a high school student I would've seen it as I walked in to work and picked it all up. Did it when I worked at a place in high school. I waited for 15 minutes just to order in the drive through. Again I would've at least felt guilty and said I would be with them as soon as possible. Nothing. Just take a peek at the conditions inside. Not good. There is a Chick fil A across the street. Forgo the baked potato and give in the the waffle fry. read more

I asked for a bacon cheeseburger with crispy onions and I got a grilled chicken sandwich and was overcharged...

Had 4 employees walk past and say "just a minute" for 5 minutes. Finally ordered, waited over 10 minutes, everything came out stale, cold, and with most ingredients missing (lettuce, tomato, onions, ketchup, mustard, pickles). Didn't even bother trying to get it fixed because I didn't want to wait another 20 minutes. read more

Had food poisoning tonight after eating at this Wendy's for lunch earlier. Never again returning to this location. My first and last visit. I don't recommend... read more

Rolled up to the drive thru tonight, was gonna snag the 4 for 4 and switch out the drink for a small frosty. Waited at the drive thru window for 5 minutes....nothing. So went next door to mc dizzys to snag on the dollar menu, was disappointed to see 4 cars in the drive thru all being helped. Not gonna lie, it was upsetting to say the least but ya can't beat the 4 for 4 so still a four star review for having that jr bacon 444 read more

Service is slow, also saw an employee drop cups on an unclean floor and the. Stack them all back up on the counter.

Not sure who's running this Wendy's now but thank god you have turned it around! Food is great and the associates are so happy and friendly! read more

The drive thru situation is a very poor one, but most of the workers there are nice. The workers look ages 16 or 40, give them a break. This isn't their dream job and you having a bad attitude doesn't make the situation better for anybody, have some respect for yourself and for others. Obviously they are some level of self aware. The food is average, but avoid the salads if that's not already common sense when eating at a fast food location. A few friends of mine claim to have gotten food poisoning from them. read more

The burger was good. The staff are appalling. Young kids that move around at a snails pace as if they're all doped. This is the second time I've gone inside to order and both times I have had to wait for 20-30 minutes after ordering. What a shame because the food is pretty good. read more

Food is good but the person who was serving us was chewing her nails and then didn't wash them and was very unhappy and mad very unpleasant

They can never seem to get your order right. This is a Jr Bacon with only ketchup. This happens with every time I go there no matter what I order. read more

Wendy's - a sandwich with lettuce and tomato - Burgers Near Me - Spring Hill, Tennessee

Horrible! Plainest meals I've ever gotten. No sauce in sandwich and the grilled chicken and fries are WAY TOO SALTY. Three of us ate the food and had diarrhea. NOT CAPPING. I am very disappointed. read more

Less than 1 star. The full size salad, the Berry burst salad, wasn't enough to feed a rabbit and charged just as much as Zaxby's...

Terribly run. I dont know if it's a management issue or a lack of staff but it's terrible. Also, if you see the drive thru line and think "screw that I'm going inside" DON'T. You will be standing there just as long waiting for them to take your order... then to get it. read more

Extremely disappointing location, and as a family, we have a long history with Wendy's. There's nothing special about the food as far as Wendy's goes, as it falls a little below the Wendy's standard. AVOID THE DRIVE-THRU at all costs! They have NEVER gotten even a simple order right, there's always something missing (usually a main item). Be prepared to sit and sit and sit in your car. Average D-T time is 10-12 minutes, and that's if there are only a couple of cars ahead of you. You could go across the street to Taco Express, or the Subway behind them, get a much better meal, order it and walk out in the time it takes to go through the Wendy's D-T. read more

Has always been good when I have been here. The only reason for the 4 star is because the writing on the menu is so small.

If I could give tbis 0 stars, I would. Been here too long. Annoyed. QUAKING. There's also a dodge truck in front of us and that's making me mad too. Just wanted frostys lol. U make me mad. Taking too long. Bad. Horrible. Holler. read more

Poorly run Wendy's. Save your money, go anywhere else in Spring Hill but here. The service is terrible. I waited in line 20 minutes on a Wednesday around 8:15pm cars were honking the line did not move. I finally got up to order an no one would answer. I had to drive off without food for my family. Not sure why I even tried this place again I guess it was the convenience. Other young family members came here a few weeks ago and were teased, tormented and bullied by the employed teenagers hanging out of the drive through window handling their order. These young kids left feeling disrespected and miserable. I guess the days of kindness and respect for others are gone. My family, including my son with Aspergers Syndrome who was bullied and humiliated, will not be back Wendy's! It's clear that you choose to run your business in poor taste, poor service and lack of respect for others! read more

The Wendy's of Spring Hill is amazing! Everything is so fresh. The employees are so friendly and go out of their way to make you feel important. The restaurant is clean and the food they serve is great!!! read more

Great food at a reasonable price but you may grow old waiting for your food in the drive-thru. I appreciate fresh and hot but I have yet to sit in their drive-thru for less than ten minutes. On the upside they do get your order right and the staff is usually friendly. read more