The latest issue this Wendy's always says they are "out of Frostys" which I didn't even know was a thing. They sell that "Frosty Pass" yet when you mention you have it... they are suddenly out of Frostys. This location probably will close soon. You can see why Wendy's is a mess. If run like this location the franchise is done. Dont get scammed by this place to buy a "Frosty Pass" because they are always out. read more

As a fast food place, it's nothing to write home about. The food is greasy and small, the size always going down as the years go on. Staff are rude and unhelpful, best to just order online and pickup in store. The ambiance is filled with unsupervised teens swearing's and making a mess. Overall a bad and overpriced place to get a bite to eat. Noodles and Co. are much better read more

Customer service is awful. Food is good but either you don't get a tomato slice or you don't get lettuce. All Dave's burgers come with lettuce, tomato, pickle, and onions and I bought 2 Dave's doubled and one of them has a tiny bite of lettuce, another on had no lettuce. Every time I go though drive thru the burger are just slopped together and something is always missing on them. read more

This is just on Wendy's drive thru. I came because I was starving, and the sign stood out from the road. It turned out to be a small stand alone building in a larger parking lot. You can hear the music from the car wash next door, which was kind of nice. The employees were quick, and the food was exactly as you ordered and would expect from a Wendy's. The parking lot could use a good clean-up day, although that is probably not exclusively the fault of Wendy's customers. read more

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It's fast food, so expectations are low, but Wendy's does make a pretty decent burger. This location is in a stand-alone building and shares a parking lot with Goodwill and Job Lot. The staff are extremely rude and prefer to chat with each other or on their phones than helping out customers or clean. The dining room looks to be newly remodeled, but it isn't kept clean. The soda dispenser was horrific! My feet stick to the floor and whenever I've been there, there are fans trying to dry the floor rather than mop them. There are better options on one of the busiest strips in the state. read more

Their rude and when u check your bags/pass by to leave their staring at you and get orders wrong sometimes, my dad ordered no mayo on a sandwich and they spread a lot into it, the food is sometimes dry or skimpy read more

The kids and I ordered from the Wendy's app while traveling from Canton to New Haven. We just wanted to grab a quick lunch and figured the mobile app was the way to go. When we got to the window we were asked to pull ahead and park for a few mins. That turned into 20 minutes. At least 4 cars came and went while we sat there waiting. It wasn't a huge order so I have no idea what the hold up was. Just 3 value meals. Nothing extra, no substitutions etc. The food itself was pretty good. The pretzel bun is my favorite. I ordered a single burger but got a double, which is nothing to complain about, but hopefully they didn't mix it up with someone else's, who would have been very disappointed. read more

I'm sick of this Wendy's the one in Meriden not so bad I jus bought 2 biggie bag the fries are cold and stiff the nuggets barely warm and the lemonade is like it was sitting out ice melted on the top barely any ice in it u can c the difference from juice and water y'all need to do better and every time I buy the biggies bag it's a different price only at this location I'm sick of this location I had to write this review I'm so hungry rn and they served me crap. Wendy's Wallingford on old colony is the worssssttttt franchise I'm sorry I've had too many bad experiences with food taking back the food and they don't care in there I'm so annoyed read more

Wow. I cannot believe the difference. A few short years ago, I had one of the worst experiences at this Wendy's that rendered them untrustworthy and unable to provide decent food. This is such an opposite experience. I ordered a special order with a bunch of changes on my Baconator through Doordash- it was followed perfectly. It arrived 20 minutes later perfectly hot and delicious, and better quality than I ever expected. It rivaled many sit-down restaurants. Wendy's has won me back, easily. read more

We stopped here on our way home from Maine to PA for a quick lunch. The women behind the counter were so friendly & on top of things, and it was the lunch rush, but everything was fresh, hot, & timely. We had 6 people in our group, and they got all of our orders exactly right, including the dipping sauce for the chicken nuggets. When we told them we wanted it to go, they gave each meal its own bag (sandwich/nuggets + fries) so it was SO convenient to divy everything up in the car so we could get back on the road. If we go that way again, we'll DEFINITELY stop. Best Wendy's service we've ever had! read more

rude employees. room sticks as you walk in. I found dead rat the size of a football outside and bugs inside. Food was fake. Disgusting establishment owned by penny pinchers so they don't care about the customer they only care about sending money to India. read more

Cheap and quick I seldom go to Wendy's or it's close rivals but sometimes when I'm in a hurry, traveling, or in a strange place it's either that or go hungry. This Wendy's is right on the main road through Southington and was easily seen and accessible so we decided it was better than going hungry. The food was exactly what we expected except that one of my friends got some new things called a gouda burger and gouda fries. She said that they were all right but couldn't really taste the gouda part of the burger, whatever that was. The rest of the burgers and fries were all right but definitely not anything like higher priced burgers and fries. The burgers were sort of crushed and the buns and stuff inside all mushy. Edible but certainly not appetizing. The fries themselves were decent but absolutely saturated with salt. The high point was the frosty. These things are pretty good, not DQ Blizzard or good milk shake good, but helps the rest of the stuff go down. The service was good, prices cheap and it didn't take very long to get our stuff. This particular Wendy's seemed no better or worse than the other Wendy's I've been in. I certainly won't go out of my way to find another one but when I'm starving and nothing else is around it'll do. read more

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It's Wendy's. Like it, or leave it That said, the fries aren't constantly soggy like at the one by my house in Torrington and I have never had any issue with service being slow or orders being screwed up. read more

The old saying - "you get what you pay for" - applies to my experience even after considering we had a BOGO coupon. My wife and I each ordered a grilled chicken sandwich. The chicken breast was of good size, but lacked any discernible grill markings or flavor. The roll was fresh, the tomato slice was of the winter variety (i.e. no flavor) and the lettuce was the nutrient deficient iceberg. Honey mustard sauce was liberally applied, but tasted pretty bland. Next time I will stick with a hamburger. read more

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Gave this Wendy's a few tries and I am still not satisfied. My order has been messed up multiple times, specially when I just wanted my favorite sweet and sour sauce. Plus the food is poorly prepared. Gonna drive further to a different Wendy's next time for the good stuff. read more

This is so good omg. These chicken sandwiches got me acting up I won't even lie. AND.... they got that coke freestyle thing so I can get peach sprite. Lemme repeat... peach sprite. I love you Wendy's :) read more

I was going here regularly for a while because it's one of the few places in the area that's open late for when i get out of work late. But it's terrible. They always sound like they're having a laughing fit/ heart attack/ god knows what on the intercom in the drive-thru. They mess up orders constantly, don't give you napkins or a spoon if you order chili. They also never seem to have anything ready so you end up waiting a decade for your food. Fries are either cold, soggy, or both. Skip it. read more

We order ,seen everything on screen correctly,pulled up all is 100% loved it!! Fast service !! read more

Wendy's - 4 for $4 deals! - Fast Food Near Me - Southington, Connecticut

Here's the thing..... fast food means FAST! Not here. Food is Wendys, so that is pretty self explanatory. But if you don't set aside about an average of 15-20 minutes to stand in line, don't plan on eating here. This is not my first experience with this. It is all the time. It would be faster to go through the drive through and bring it inside to the dining room. Beware! read more

Wendy's - Chili large and side salad - Fast Food Near Me - Southington, Connecticut

I recently decided that I wanted to try their new Asiago Chicken Ranch Club sandwich. Despite my abysmal previous experience, I wasn't about to drive over to the next town just for a Wendy's sandwich. I can't say that the experience was any better this time around, but at least it hasn't gotten worse. When I got home with my takeout order, I found that the ACRC sandwiches that I had ordered were just the standard homestyle chicken sandwiches. No bacon, no ranch, no Asiago cheese. The drinks I ordered (2 Dr. Pepper, 1 Coke) somehow all tasted the same. No, I didn't screw it up - this is one of those places where the drink dispensers are behind the counter. Unless you really, really want a Wendy's sandwich, my advice would be to skip this place and go to one of the many other fast food or casual restaurants on Queen Street. read more

I've eaten at this Wendy's probably a half dozen times on various road trips between Boston and points west, and I'd say it's perfectly fine, even slightly above average. The food and service are always good, and it has normal prices and a real dollar menu - not a guarantee when traveling in these parts. read more

Probably the worst Wendy's I've ever eaten at. The workers were friendly, but that was really the only good thing about my experience there. They got our orders wrong and the chicken had grizzle all through it. Not a good experience. Yuk. read more

i basically wanted to get breakfast from here and it was 10:30 on the dot so i do feel a little bad, but the way they took my order and the attitude was below sub-par. it was terrible, i tried to apologize for the misunderstanding and coming last second only to be cut off by the employee by shutting the window in my face, mid sentence. some of the rudest people ive ever had. read more

How hard is it to take someone's order and give them their correct food? Unfortunately, it's pretty difficult for this crew. Me: "Can I have 2 Junior Bacon Cheeseburgers please?" Wendy's: "How many?" End Result: 2 Cheeseburgers. *Please pull around front and wait for 15 mins.* Go elsewhere. read more

Messed up the order which wasn't very big and gave me wrong sauce. Not to mention their food isn't even good but that's not even the point. Friendly lady at window but they clearly just don't listen well read more

Beyond disappointed in this Wendy's and won't be back. I have had my order messed up multiple times and the management couldn't care less about it. Can't wait for the new one to open at the truck stop in southington so I never have to go back here. Shame. read more

I have never written a review before but I can't believe how inept this Wendy's is. the last two times I went they gave me the wrong order, even when the person taking the order had it right on the screen. they have also made mistakes is the past. I will never go back there again. I went out in the snow today and didn't check my order before I left, what a mistake. there was no one else in line, it's hard to believe how they couldn't get it right. well my kid won't eat it and I'm not going back out in the snow storm, but I won't be going back to Wendy's anytime soon. read more

I love wendy's. but I won't go to this one again. Consistantly fills fry containers half full. Coke is a watered down mess. wendy's is on the expensive side for fast food and this is just not worth it. I sent my complaints in after spending almost $30 for dinner for my family and receiving maybe $12 in edible food. The reply I received was "Hi its the General Manager from the Wendy's located in Southington. The reason for this e mail is that we have received a complained from you and we really apologize for that and i would like you to come back so we can serve you the food and will fix your complaint. Thanks and have a great day." They don't even try. read more

14 minutes sitting in the drive thru when I am the only car as the people in the store stand around. Absolutely ridiculous and terrible lazy service. All for just two regular meals. I've had time to complete write this review and still sit here in the drive thru and not get any food. Update: food was terrible! Sandwich was missing half of the ingredients. Bread was flat and soggy and the fries were cold and soggy as well. Stay Away!! read more

This is one of the finest Wendy's I've ever stepped foot in. Fine food, fine folks, and a welcoming atmosphere. Would come again for the fine Asiago chicken sangwich read more

Chili a little water down but with some crackers good. First time I have had fries in a log time a little on the skinny side but with just a dash of salt where good. Not spick and span clean but clean none the less. read more

Fun place to eat. Thought it was fast food but when I ordered 4 piece chicken tenders and they only had 3 ready and wanted me to wait 6 minutes. I'm not too sure but I thought fast food was supposed to be fast. They made up for it and gave me 3 nuggets instead of the one tender but still tenders and nuggets are different. read more

This was the worst I've seen this place. The girl had her kids there babysitting for them. They were running around screaming then she started screaming. The girl who took my order couldn't understand English. She got my order wrong. This one did it for me. Never will I ever go back there. The condiment bar was filthy also. I sent an email to Wendy's but got no response. read more

Believe it or not, this place has gotten better since it opened. I went on opening day and tried to order... Ever see the Monty Python "Cheese Shop" sketch? That's pretty much how it went. Everything I ordered they didn't have. When I finally broke down and asked what they did have, they told me my choices were: Chili or Baked Potato.. But if I wanted a Potato, I would have to wait 20 minutes as they were being shuttled in by car. Apparently all of the kitchen equipment was still not working and the owner decided to open anyway. I couldn't even get a soft drink!!! Lately the food has been a little better, but not much. read more

Food came out great (like always, I've never really had a problem with the food being bad at Wendy's) some of the staff have very thick accents so it's hard to understand them. read more

Worst service ever. The kid with the funny hair at the register thought it would be funny to put extra table salt in the food. It was so much that it Got my kid physically sick. Will never go back there. read more

It wont let me give zero stars, which is what this location deserves. This Wendy's is terrible. Forget about the long waits and the sub-par food. Manager as well as staff cannot speak or understand English. Place is absolutely filthy, sticky floors, dirty tables. This is not my first visit here, although visits are few and far between, and I am not basing this off one visit. The problems I've encountered are consistent each visit. However today had an added bonus. The manager had her two young children sitting at a table in the lobby, apparently without a sitter. She was more focused on them than the fact that her store was in shambles. Before we left the awful experience behind one customer complained to the cashier about his long wait before being acknowledged and another was looking irritated and asking for the manager at the counter. Do not plan on returning, which is a shame considering I enjoy Wendy's when it is properly prepared! read more

This place is going to make someone very ill one day. I just returned from here and had fries that were still frozen in my bag. This prompted me to throw all my food away out of fear of illness. There is a portrayed sense of apathy from the kitchen and a lot of standing around is going on as well as trash everywhere in the kitchen even on the counter where sandwiches are being made. I just moved from Atlanta to the area and know 1st hand that this is not close to Wendy's standards since Atlanta used to be Wendy's home base. The reason service is slow here is b/c there is a lack of leadership that demands excellence and eagerness to serve. Wendy's corporate needs to come in and do something here fast before the brand is tarnished badly. Sadly, this is the worst Wendy's I have ever been in. Until the apathy is fixed stay away from here or risk being very sick one day. read more