I recently found out that Wendy's had an issue with "exploding" chicken sandwiches back in 2002. In present day, Wendy's in Rocky Hill seems to have brought them back. My last three visits here I've ordered the spicy chicken sandwich and have been squirted with scalding hot liquid upon first bite each time. The last time I got a 2nd degree burn on the corner of my mouth. I'm not the litigious type, but I do think people should know about this danger. read more

Wendy's - Second degree burn - Fast Food Near Me - Rocky Hill, Connecticut

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Workers were polite but please someone explain this to me. I order a large chicken nugget meal, sweet chili sauce, and a Coke for the drink. Tell me why I'm finally home after an incredibly exhausting day and this is a DR PEPPER, and TWO BURGERS. PLEASE pay attention. You ruined dinner!!!! read more

那边的食物太好吃了！！！我喜欢康涅狄格州的温迪餐厅。他们煮得很好，不是生的。他们几乎拥有一切，这对客户来说是件好事。我想再回到温迪家Wendy's很火。The food is so good over there!!! I love this Wendy's in Connecticut. They cook it good, not raw. They have almost everything which is good thing for the customers. I would want to go back to Wendy's again! Wendy's is fire!!!!!! read more

Wendy's - Wendy's - Fast Food Near Me - Rocky Hill, Connecticut

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How does a fast food burger place run out of ketchup? No napkins silverware or sauces available at Wethersfield location . Very poor management read more

Hopefully someone in charge can check the cameras and see if manager Jonah/co worker ate the order Jonah claimed was never made, then switched to he'd thrown out LOL but the 3 frostys aka the reason i came (never even was asked for a comp other than a soft drink. Sad to see such a shameful amount of respect. Date: 05/27/24 12:37 AM Order Number: 991515739 Pay Apple Pay Location Wendy's Store #9527 1360 SILAS DEANE HIGHWAY ROCKY HILL, CT 06067 read more

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$3 son of baconator plastered on the windows and commercials, yet I went last night night, gave the woman my card, never received a receipt and was charged $7.50 as I saw in my statement this morning. What a joke read more

This Wendy's was a stop along the drive home from Massachusetts to Pennsylvania and it was exactly what we needed at that point in our drive. A place to stretch out our legs, go to the bathroom, and grab a quick bite to eat. My boyfriend and I ordered the $5 special that came with a sandwich, nuggets, fries, and a drink. We may have waited 5 minutes total for our food to be ready. Ate it quickly inside and went on our way. There are no mask requirements for indoors at this Wendy's as of August 1. The employees did wear masks. It was not busy at the time of our stop ( 11 AM on a Sunday). The space inside was clean and the staff was friendly. If I happened to be passing by again, this would be a welcomed pit stop! read more

they're always slow and forget things in my order mess something up almost every time i've come to this wendy's

spent 45 dollars on a order just for them to forget multiple things (had to ask them for it) and give us the wrong burgers in our biggie bags they only gave me ONE nugget in one of the biggie bag and ordered a baked potato butter and sour cream they gave me a cold hard depressing looking potato they need to get better service make these orders read more

I got severe food poisoning from this location. Sick as a dog for days with vomiting, diarrhea, fever, cramps, you name it. Totally unacceptable and disgusting read more

I was not happy at all with my visit. This Wendy's is my go to, and I've never had an issue with this location before. I ordered a Bourbon Bacon Burger with 3 patties and extra cheese. I go to eat it and I saw that it was made with chicken. To add insult to injury the chicken was extremely dry and tasteless. I was told by Wendy's that I can return and get what I actually ordered for no charge to me. Great! Well, when I did that, I get back to discover that they gave me a burger with only 1 patty... . I'm at a loss. I may give these guys 1 more chance, but 2 mess ups in a row is not good. read more

Wendy's - a sandwich and a drink on a table - Fast Food Near Me - Rocky Hill, Connecticut

Worse people ever very rude they talk to you with attitude like u owe them something the manager is the worse I order my food the girl is on the phone texting my lunch brake is very short I asked them nicely if they can get my order so I can leave they looked at me all weired and spoke back to me with attitude don't support this place if u wanna be treated with attitude come to this place read more

Horrible service. Cold burgers. Very very rude people. Place was a mess. Go somewhere else like Burger King. At least you'll get a warm burger. read more

I have had several orders messed up recently. Literally in store right now, they got my order wrong and the solution was to slap cold cheese onto my sandwich so now when I eat it, the whole thing is cold. Service as a whole is terrible. A few months ago it was fine. Did management change? Also the kitchen floor was dirty :/ read more

Went late night (9:30) and the guy charged us double what we ordered????? Didn't realize til we got home. A 20$ meal turned into $45..... for no reason. unbelievable. read more

Finding myself at Wendy's quite often these days. However my experience today was not all that I hoped it would be. Before even entering I had my sights set on a 5 dollar biggie bag plus redeeming a coupon on the app for a 1 dollar crispy chicken sandwich. When ordering, my coworker in front of me attempted to redeem the same coupon as I had planned to. The system would not recognize it and the employee could not manually enter it either. At this point I had given up hopes of acquiring a 1 dollar chicken sandwich and had to settle for just the biggie bag. I did eventually get my food but to my surprise the ketchup dispensers were not working. When eating I would have liked to use the bathroom however that was out of service aswell. The only redeeming factor for this Wendy's establishment is the food was nice and hot and the soda was a perfect mixture. If you desperately need to eat, this is your place. read more

Stopped for lunch on our way to visit family for the holidays and were very impressed by how fresh and hot the food was. (I don't normally write reviews for quick road trip fast food stops so that should speak for itself!) Staff was friendly and fast and the restaurant was clean. read more

It took over 35 minutes and three tries before we were able to get our food. They asked us to pull up and fulfilled orders for five cars behind ours before bringing our food out. Fries were also cold by the time we got the food. read more

Check your bag before leaving drube thru. Got back to work and no chicken nuggets. Pretty sad when they cant get order correct but wants 15$ hr read more

Never come here. The service was horrible, both of our cashiers barely muttered, and both had blank expressions as if they were zombies. My family had to go back 3 times because they kept screwing up our order. Lots of people came in only to use the restroom or throw something away. this is a garbage dump that could barely be considered a dive-in. read more

Wendys from when I was younger is GONE. If my daughter didn't want a meal I would have left. Menu and "deals" were confusing and the end product was garbage. We threw it out. Do not go here read more

The worst coffee ever. Looks like they just let the old coffee brew all day and pour it to who ever orders it. Didnt feel like ordering anything else. read more

Everyone could use a fast food fix every once in a while. I choose my local Wendy's. The baconator and crispy chicken sandwich is always a go to. Along with some nuggets, fries, and a drink I was very satisfied. read more

THEIR FOOD SUCKS!! Chicken over cooked to the point that you couldn't eat it!! Bread was so stale it fell apart in a million pieces! Manager is rude and told me to F off after I put the bag of food in his face! Rating is a BIG FAT ZERO!! (It wouldn't let me give a zero!!) I would post a picture of the food but like I said I gave it back to them INEDIBLE!! read more

This is probably the best place to get burgers and fries the burgers are great meat and frosties. I come here at least once a week. It is great and right down the street good night. read more

Wendy's - The front. - Fast Food Near Me - Rocky Hill, Connecticut

Where's the health department when you need them. This place needs to be shut down. We've been here a few times, and this last time was the final straw. We saw an employee pick their nose and then go and touch a burger. Nope. Nope. Nope. We threw our food away and drove all the way to the Cromwell Wendy's instead. They're slow, rude, never get the orders correct, and I'm sorry, but no. read more

I love Wendy's more than any other person, but the customer service here is absolutely ridiculous. There's 5 people working on preparing one persons meal while there's a whole line of people waiting. They need to divide their work load better. And the manager (who I haven't seen in forever) doesn't seem to be managing their team well at all. It's disappointing. read more

The in store dining was open but they told us to go to drive through after letting us stand there for almost 8 minutes.(they acknowledged us standing there then went back to what they were doing for several minutes.) While ordering at the drive through the worker was audibly sighing and annoyed with each new item on the order. (We only ordered 4 cheeseburger meals) Then when we picked up our food they first gave us the completely wrong order(some chicken sandwiches, only to forget one of our drinks and not leave one of our burgers plain. As someone who also works in fast food I understand the struggles but this was unreasonable. Sorry read more

This is a great place and they really take care of their customers. Thank you to the night manager ( Branlin) and you deserve a raise.

I went today for one of the $4 meals and two 50 cent frosty's. When I got to the window to pay it was $5.79. I asked why it was that much as it should have $5 and tax. They said that their $4 meal is $4.44. Asked for the receipt and got it at the next window. Got to the next window, no receipt (said I should have gotten it at the window when I paid. I got barbeque sauce for my nuggets, I asked for sweet and sour. I got no ketchup for my fries, even though I asked for it. I wanted the Frosty's in a bag instead of a tray. First they put the tray of Frosty's on a bag, I had the hardest time explaining that I didn't want the tray. when they finally understood, they threw the bag at me. The burger was dry, and fries were cold. They only thing they didn't screw up was the drink. I haven't gone to this Wendy's in a long time because of previous problems but figured everyone deserves a second chance. Well, they won't be getting a third. read more

I recently went here to grab a quick lunch. They took the maple bacon chicken sandwiches off so I got one of the new burgers with all the fixings and a nice sauce. I am giving one star because I didnt get anything but two pieces of meat, cheese, lettuce and the sauce. No onion, no tomatoes, no pickles. It was drive through so I can't go back and complain but comeon? You can't slap the right stuff on my sandwich??? read more

This drive thru was so fast, it was unnerving. Like they had our change ready before we gave them our money.....HOW?! And how did they fill the soda that fast? Food was fresh and yummy read more

This place needs to get some motivation class. Ordering was a lengthy, tedious task. With multiple "be right back". The person did not. Know the menu. Asked for a "Dave's " and was questioned. Paying at the first window was like a zombie movie. But kudos to the lady who handed me the food.she was friendly and courteous, hence 2 stars. Wake up Wendy and motivate and train your folk. read more

This Wendy's is terrible service wise. We love the salads and the $4 meals. I work close by and myself and coworkers go there frequently. Unfortunately every time we go through the drive through we have an issue. Wrong orders, missing food, wrong size. They don't give you a receipt when you pay. You have to ask at the second window and half the people don't understand English I think. So we have given up on going there. Too many mistakes. Would go back if they could get their act together at the drive through. read more

It's a Wendy's! My favorite items are the frostee and their burgers. Beef is never frozen (supposedly) and you can customize all you want. I cannot comment on the dining in portion, I only ever visit the drive thru of this particular Wendy's. Nuggets and fries for this kids are always a big hit. Be careful navigating the drive thru, it's a bit tight and dumps right onto the Silas Deane. Granted there is a light, but people get really insane on that road sometimes. read more

You go there for cheap fill and quick service. On this benchmark they always rock. Their $4 is their bestseller. The place has ample parking and filled any time you visit. read more

Worst Wendy's ever been to in my life they rush you over the speaker through the drive-through they ruin your order by putting on all the topics you asked them not to then when you call that phone it's just busy like they take it off the hook because I don't want to hear everybody calling and complaining bunch of idiots read more

I would give zero stars if I could. Staff was beyond rude. Cannot handle a simple order. Food itself was fine, but beware you'll have to go around the drive through twice. Ridiculous read more

Worst wendys ever found a huge piece of hair in my frosty!!! Just gross. So excited to get a frosty then this happens:( really wendys step up your game honestly. read more

Wendy's - a person holding a spoon in a bowl - Fast Food Near Me - Rocky Hill, Connecticut

This was the Rolls Royce of Wendy's. I went to the bathroom and there was one employee in there who was stocking the bathrooms with toilet paper. She helped me get a paper towel for my hands after I washed them. The guy taking my order was awesome. There was someone else sweeping the floors. Everyone was super happy and friendly. Super clean. I've never reviewed a fast food place in my life but they were so good I was stunned. read more