Diet still has sugar. They advertise zero sugar but don't actually have it. We did mobile order and waited, food never came out. Have to check in at the front for them to make it, even if you choose ASAP in the app. read more

Wendy's - They gave Diet instead. - Burgers Near Me - Richardson, Texas

Absolute worst experience! Got to the drive thru and the employees were talking over me because they were arguing with each other. Workers seemed to be arguing again at the window to pay- very chaotic! I ordered a bake potato and it was not edible. It was completely black inside the potato. read more

Wendy's - Baked Potato - Burgers Near Me - Richardson, Texas

I really enjoy Wendy's when I'm craving a fast food burger. I like to order a single cheeseburger with small French fries and then upgrade to a small shake instead of a soft drink. It was really hot outside and a small chocolate Frosty sounded so good. I placed my order and then was told they didn't have any chocolate Frosty available but would I like the strawberry? I was so set in my mind for the chocolate I didn't want strawberry so I ordered an unsweetened iced tea instead. When I arrived at the drive through window the nice woman asked if I'd like to sample the strawberry Frosty? She said people really seem to like it. Sure, why not? Well, I did try it and it was really good! The texture was really smooth and creamy and the strawberry flavor was good too! I'm such a chocoholic I didn't think I would care for the strawberry, but I did! The fruit flavor was great, especially in the summer! I would definitely order one next time I'm there! read more

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Store hours listed on Yelp are not correct...closed WELL before midnight last night. (Fri) Food is always good though.... read more

Went there at night last week for my lunch break and the guy at the window was a little awkward. He awkwardly gave me my drink and bag like he was hesitant, couldn't tell if he was high or just being weird for whatever reason.. The fries were stale af, everything else was okay. i rarely go out anymore because of the outrageous prices and now no longer want to come back to this location or to Wendy's anymore...Thanks for the stale fries Cam, next time just hand out cardboard read more

Arrived an hour before close. Guy at drive thru intercom said they were closed. There was a car in front of me that they were taking care of.....so obviously they were open just not for me. Stuck behind the car because there's a curb at drive thru. Terrible experience. Won't be back. read more

Popped in for a quick bite, took about 20 minutes to see even a glimpse of a greasy red shirted employee. After I went over my order 8 times with the dumbass cashier that seemed to get the words yes and no confused,I went to sit at a table. Unfortunately when I sat down the table identified as jello because that motherfucker fell apart. I sat down at the less destroyed table and began to eat my food. I should really call it shit covered with lettuce because it wasn't nice at all. I decided to unfuck my mouth with a frosty and they gave me maybe 2 grams of frosty after being as kind as possible. Don't walk in and definitely don't drive through because it's as tight as jeans up an asscrack in there. read more

Good atmosphere, friendly and fast, I love the range of the menu. I would recommend this

This particular Wendy's is one of my FAVORITE go to places for lunch or dinner! Where else can you eat fresh and healthy in an immaculate setting in the rich heartland of Canyon Creek (Richardson, TX). What turns me on: The fast and friendly service! It's always CLEAN! The variety! The salads and chili! The complimentary ini-Frosty! The eye candy customers! I LOVE THIS PLACE! read more

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I'm writing this review, so that should tell you how bad this food was. Very subpar wont go back again, sorry I know times are tough right now but whatever you're doing with you ingredients you need to stop. Also don't charge your customers full price if you're going to water down your ingredients. read more

Great customer service and Very clean; I frequently eat at this location. The burgers actually look like the commercials lol read more

Wendy's - The burger actually looks like the commercials lol - Burgers Near Me - Richardson, Texas

Ordered the chicken jalapeño bomber sandwich and the classic chicken sandwich meals. Also got spicy nuggets. All the chicken and fries were fresh. Huge chicken patty. Great experience. read more

These folks almost never get an order right. They're "out" of common items. We've stopped going here. They are in dire need of training and supervision. read more

How hard is it to take a fucking order????? Shitty experience sat in line over 10 mins and the dumb ass couldn't get the order right. I left shitty service. Need a new manager and staff read more

Clean...nice to see fast food place clean! Food consistent with Wendy's. Did I mention clean! read more

I love frosties in the summer. Most Wendy's serve excellent frosties. This location consistently has issues. Either the machine is not working or they are runny and melting. I decided to try this location again instead of driving a few miles to the next Wendy's location. The lady at the drive thru did not speak good english and was yelling at everyone. When I got to the window she was irritated that I took a few seconds to count the change for payment. She slammed the window and disappeared. It was 95 degrees outside so I closed my car window waiting on her to return. When she returned several minutes later she basically threw the frostie at me without saying a word. read more

They get my order 90% correct. Couple times they have messed up and I haven't bothered to go back in. but overall they are quick on the turn around in service read more

All I wanted was a side Cesar salad and a baked potatoe and they had neither available. Weird and so not cool. Pretty whack Wendy's Richardson : ( read more

I had a reward from t-mobile Tuesday and when i tried to scan it the reward wouldn't even show up, and the cashier clearly saw the reward and he didn't do anything for me. i ended up paying $15 for a cold fries and a mediocre sandwich. I was only supposed to pay 2.99 but it was way too expensive, I wouldn't recommend ANY wendy's read more

The guy working the drive thru at night needs to slow down. We ordered (3) 4-$4 and he tried to charge us $19.99. He gave us the wrong sauce for the nuggets even after repeating it twice, and to top it off he didn't give us our drinks, luckily I noticed before I drove off. It's not a bad place to go but better training would definitely help this place. read more

Ordered a taco salad. Very disappointed to get it & it was all iceberg, which made for a watery, tasteless salad. Adding chili, cheese & sour cream didn't help! read more

It is a Wendy's after all but it isn't fast or accurate food. The service was abysmal and the order incorrect. I had to correct the cashier several times. The manager passed by several times. He said nothing and did nothing but carried a coffee pot. He actually poured part of the pot onto the floor. Never a mention of I'll be with you in a minute until I sarcastically said "do you not want customers here today?" Then the cashier said "I'll be with you in a second" It took much longer than most Wendy's and it was painful to order. If it weren't on our way home we would never stop again. read more

For a fast food joint, Wendy's is the best. This particular location was very clean and pleasant.

Yeahhh... after most of my life being a Wendys customer this location reminded why I wrote them off years ago. I've lived near this location for 12 years, and probably been in a single digit number of times. I was enticed by their new website late on Saturday after a couple of beers, and ordered a custom sandwich, paying for a couple of extras like like extra bacon and extra cheese. 10-15 minutes pass, and then so I get up and make the barely 1000 foot drive to this location around 30 minutes before their closing time (now 12am on Saturdays), and notice 3 employees sitting in the dining room chatting. I pull around, tell them that I placed an online order, and notice two of them coming out of the dining room and apparently begin *making* my order. 5 minutes later I get it, and sure enough I get home and notice the burger missing pretty much missing *all* the extra crap that I've already paid for. I'll only ever maybe go to Wendys again for their dollar menu in periods of temporary poverty, Wendys really needs to get their crap together (but again, this has been for years now). read more

Wendy's is pricing itself out of the daily lunch routine. I consider it more like a casual dining restaurant in terms of it being a little bit of a splurge. The quality is better than other fast food, but not on par with a real sit down meal. This Wendy's in particular has a terrible service issue. None of the cashiers have a clue what you are talking about until a manager comes over to translate. I get that we are in Texas and that English is a second language for a lot of folks, but these are your front line employees trying to comunicate. It isn't any more fair to them than it is to the customer. read more

This Wendy's never gets my order wrong. Never once ever. Never forgot a straw. Never forgot a fork. Never forgot butter or sour cream for my potato. I pick this wends over all the others. read more

We had both ordered nuggets but there was only one box in the bag. We asked if they just combined our nuggets in one box and the gentleman at the window said "I think so but just to be sure let's add a couple extra!" Great customer service! read more

I went threw the drive threw and the guy could not get my order right had to tell him 3 times and when I got home the order was still wrong.

Good food and a great customer service... I have visited this place so many time that I have lost count long back.