Typically don't comment on the larger fast food chains, but had a good experience here and felt it should be acknowledged. Super convenient location, in the same plaza as Starbucks and across Walmart. We wanted to order the Nuggs Party Pack to have some leftovers on our staycation and the worker (possibly manager) was super friendly, enthusiastic, and had great radiating energy. The bubbly energy was well received by my partner and I! Nuggets came out piping hot but were otherwise expected. read more

Wendy's - Nuggs Party Pack - Fast Food Near Me - Poulsbo, Washington

OMGosh. Went to Wendy's a few days ago in Port Orchard off Bethel. It was the best fast food - ever. The burger was nice, hot and very fresh. Orderd salad for another meal, it was fresh, well packed and very generous. Tonight, coming home from Sequim, I stopped at the Wendy's in Poulsbo hoping for a repeat fresh meal. Wrong. My sandwich was cold and very dry as if it was sitting on counter for hours. The salad was wimpy and container was not even 1/3 full. Had few pieces chicken. See photo. Well. YELP won't allow me to uoad photo. What the heck?? DO NOT GO TO POULSBO STORE FOR ANY REASON. Starvation. Is WAY better. Trust me. read more

We went to this Wendy's at 12:40am. They close at 1am. While in line, a man with midlength hair and a Wendy's uniform walked out the back door and yelled 'They're wrapped around the FUCKING line at 12:45. FUCK!' And slammed the door going back inside. I was in line about to get my food and was super taken aback. Figuring an employee was having a bad night but he was yelling so loud. When we got to the window, the woman who took our card was super nice. She handed us our drink and we waited. Then, the man who had screamed fuck outside ran to the window, reached out and basically pelted my boyfriend with the food bag and said 'HERE YOU GO!' And ran back inside. My boyfriend was surprised and almost got hit in the face with the bag. Went 'OKAY?!' And the employee smirked at us from across the inside. We were so uncomfortable and no confrontational that we quickly left. What was that man's problem??? We were so nice and had ZERO interaction with this man before he almost nailed my partner with the Wendy's bag. Never going back. The woman at the window was very sweet. That man has a massive issue. White. Shoulder cut hair. Never got his name. Geeze. Receipt Time and date of visit is 7/13 at 12:49 pm. read more

Very tired of my fries not being full when I order through the drive through. I should not have to check the bag and ask the window attendant to actually give me a full box. read more

I ordered a biggie bag meal. I choose the BLT crispy chicken sandwich. The only thing on the sandwich was a bunch of lettuce, very little mayonnaise and the chicken. I double checked my receipt to make sure I ordered the BLT, not the plain crispy chicken sandwich, that is also a choice, and I ordered correctly. I took the sandwich and the receipt to the counter and I was told that I needed to tell the cashier that I wanted to add the bacon and tomato when I ordered. I asked what about ordering the BLT crispy chicken sandwich was not sufficient to expect what I ordered? I was told that is what I should have done. I was not pleased at all. The menu board planly has both options for the bigge bag meal. That was one of the most ridiculous things I've ever heard. read more

I never leave bad reviews and even feel bad doing so but here we go. I ordered food at the Poulsbo Wendy's last night. I normally don't eat fast food but was exhausted and overly hungry and didn't want to cook that night so I stopped at Wendy's on my way home from work. I got a salad and a burger and when I got home realized the burger wasn't there. I called and I was super nice about the whole thing even though I was a little bummed cause just a salad wasn't going to cut it and I didn't want to cook or go back out. The manager wasn't rude but she also didn't say sorry for the mix up or anything but she said to come back for a burger. So I did tonight and got home and opened the burger and it appeared to have been sitting for awhile cause the edges of the cheese were hard and when I bit into the burger it was still pink in the middle. Was a great reminder of why I don't eat fast food. read more

The drive-through is efficient and quick. The food comes out hot. I like that Wendy's has breakfast food too. Nice variety of fast food items to choose from during all hours of the day. I don't find the burgers as juicy and delicious as I did as a child when Wendy's was my favorite place to get a burger. Well, except for the bowling alley. read more

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This Wendy's has a sign on the window saying they will not give you any ketchup (or other sauce) unless you specifically ask. I appreciated knowing this insane rule ahead of time, so when the employee came to the window I asked for "a lot of ketchup for all these fries " I ordered 3 (THREE) large fries and whatever size comes with the Biggie Bag. That is 4 orders of fries. They felt it was appropriate to give me five packets of ketchup. How did that math even work? A pack per order means I would get 4. Two packs per order means I'd need 8. Where is the logic? How is 5 packets for that many and that large of an order acceptable? I do not fault the employee, rather the franchise owner who is so tightfisted his employees are reluctant to even hand out condiments. Shame on them. read more

I arrived just at thr time when they were switching from breakfast to lunch but they were willing to accommodate my breakfast order. The food was fresh, tasty and just what I wanted. Thanks so much for good food and excellent service. read more

I typically don't eat at Wendy's but sometimes I come here and everytime I do the costumer service is horrible there's one lady that is so impatient they cuss and talk crap about you with the window open. This place is HORRIBLE. And I always wait 20 plus minutes for my order. read more

I Was very impressed one morning when I was out running early errands. I was hungry and stopped at Wendy's- I'd never had their breakfast menu but thought it a convenient choice. The food was really fresh, hot and good. I got a delicious egg and cheese biscuit breakfast sandwich. The egg was very moist and the biscuit was perfectly crumbly. The potato wedges were crisp and hot, glad I saw the sign telling me I'd have to ask for ketchup. The person working the window was lovely, efficient and kind. I was nervous about trying there black coffee but it was also good. I would get breakfast there again in a jam, I don't eat fast food much read more

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Yea! Finally an excellent fast food meal. I had given up on ever getting one again. In fact it's been probably two years since I dared try. Well this Wendy's did themselves proud. The counter staff were exceptionally courteous and the dining area was quiet and clean! I had the Spicy Ghost Pepper Chicken Sandwich and it was very tasty. The order was up quickly as well. Happy Veterans Day' read more

Absolute trash! This place has some of the worst customer service I've ever seen. Placed an online order for pickup and headed to the store, figured if I got there a bit early I'd just sit in the lobby. A few minutes after I get there another customer walks in and places an order. I was surprised by how quickly he got his order, it was only like two minutes, that's when they realized that they had given him my order by accident. No big deal, the guy and I ended up laughing and joking about it while they remade his burgers (he got to keep mine as he had handled them), 2 minutes later he's walking out with my order and his freshly remade order. Again no big deal. Almost 20 minutes later the lady behind the counter who wasn't paying any attention and mixed up our orders rudely asks me if I'm planning on ordering anything. I tell her that I'm still waiting for them to remake the order that they incorrectly handed to the other customer. Then she starts to rudely berate me and tell me that "next time you pick up a DoorDash order you should tell us". Then she gets angry when I point out that I wasn't picking up a DoorDash order, I was there for my own mobile order. She then continues to blame me for the fact that she couldn't pay attention and do her job correctly, it's my fault for not speaking up. Like I legit had 0 complaints until this lady started giving me attitude just because she failed to hand the order to the correct person. 0 chance we'll be heading back to this place. Mistakes happen, but don't get rude and blame the customer when it was a simple mistake on your part. read more

I made a mistake ordering through the drive-thru with DAVID. Without a frown or a condescending tone, David fixed my order. Even though he had other patron orders to fill he took his time to make sure I was pleased with my order before I drove away. Thank you, WENDY'S, for hiring someone who cares! read more

I stopped at this location at about 10:30 am on 11/25/24. I ordered my food and sat in the completely empty lobby to wait. From where I was sitting I could clearly see the toung people behind the counter joking around and even pushing each other. I waited almost 20 minutes for a simple chicken sandwich and fries. As I was about half way through my sandwich I found an approximately 5 inch hair. I looked and spotted a yound man probably in his early 20s with all of his hair pulled up through his visor and framing his face. He apparently th inks its a gashion accessory and not a substitute for a hair net. One thing I know after 30 years in the service industry is that if you get food like that once you will get it again so I did not ask for a replacement sandwich. I threw my food out and l left knowing that I will never eat there again. read more

I get people have bad days but the person at the drive trough on 5/27/24 with the ponytail seemed as if we were an inconvenience for asking them to provide the service that they get paid to provide. Not a happy camper and I guess they weren't either. read more

I order at the drive-thru and when I paid I didn't receive all of my change back because they were out of pennies. No big deal,.... just four pennies. Then I get to the next window and the employee is rude and shoving drinks into my hand. (Yes, I would have liked a drink carrier but none was offered and when asked I got yelled at that they were out.) When he shoved the bag at me I asked "Do you hate your job?". He said "No.". I said, "You must because you've yelled at me, shoved food at me, and not once smiled or bothered to be kind. I was kind, smiled, and said thank you multiple times. I'm sorry if you are having a bad day or problems are going on in your personal life, unfortunately those things aren't thoe customers fault. Leave all of that at the door and be kinder to customers." I won't be coming back to this locatio. Taco Bell is right next door. read more

i usually like the food when i go here but then got a LARGE frosty-chino and found out there is no actual frosty in it... SMH! DONT WATSE YOUR MONEY ON FROSTYCHINO. mcdonald's iced coffee is way better read more

Wendy's - Chocolate Frosty-ccino - Fast Food Near Me - Poulsbo, Washington

The unprofessional conduct, bickering, and rudeness of the staff toward each other were very disruptive and distracting. The young adults working on 1/13/24 could use a few lessons in kindness, courtesy, and teamwork. It was appalling and not OK on many levels. That said, my chili-topped baked potato tasted great and the prices were reasonable. read more

Bad Service! I ordered Dave's Double, they didnt put any lettuce and tomotoes! So disappointed! read more

Wendy's - I ordered Dave's Double, they didnt put any lettuce and tomotoes! So disappointed! - Fast Food Near Me - Poulsbo, Washington

never thought I'd need therapy after ordering two burgers. not only did it take 20+ minutes to get the two items I ordered, but when asked where the water cups were the employee said she didn't know where they were when I could see them in plain sight. Oh and it only gets worse. an employee comes walking across to the front and drops the F word in front of all the customers waiting for their food. looked to see if their was anyone in the drive through, not even one person. was so glad to get out of their with my food after waiting an eternity but oh boy it gets worse. they probably used an entire sauce bottle on my burger and it was cooked so badly my stomach is still hurting after a couple hours. read more

Great customer service I walked into order and I got my order quickly and it tasted great! And I have only been to a Wendy's twice but that was for friary's so I'm glad the food was great definitely will be back read more

This Wendy's has always been slow, especially the drive thru. I came in at 2 pm, hopefully to avoid the rush. Big mistake. I had to squeeze by to get to the dining area to get to the end of the line. About that time a customer starts complaining about waiting 20 minutes. She had to wait longer to get her food. I was at 19 minutes when I got my food. A record for me. And never again. The lobby remains FULL of people waiting still, as I leave. Management shows no concern. read more

We decided to drive thru a fast food restaurant on our way home from Paulson to Sequim. Absolutely horrible experience. We pulled in at 4p.m and got our food at 4:37 p.m 2 vehicles in front of us actually pulled out of line and left. There were at least 5 employees that I could see. A fast food restaurant should never ever ever take over half an hour for service. Then when we got the food the fries were ice cold and the chili that we asked for to have cheese and onions has no cheese and onions. The chicken was over cooked and also cold. Never ever again read more

We made an online order including the baconator fries and once we came to pick up they expressed they were out of cheese sauce and couldn't make them. When we asked if we could just swap for a jbc which is cheaper fyi they said they couldn't and weren't able to refund. The manager was extremely rude. read more

Slowest drive-through in Kitsap County. Never heard thanks or have a good day from any of the staff.

Just look at all the one-star reviews. We ordered two salads, one with crispy chicken. We were told in a few minutes that they didn't have any crispy chicken but we could pull over for 8 minutes and they would make some and bring it out to us. After waiting 14 minutes they brought out our salads, but when we got home, guess what, NEITHER SALAD HAD CRISPY CHICKEN! Pure incompetence, period. We will never go here again. read more

We've been coming to this location for about a year now and have had all positive experiences. At first we were hesitant because of the reviews but now definitely don't know why such bad ratings. Drive thru moves quickly and we've never been shorted or wrong order. Hmm I think it sounds good right now! read more

Worst experience at this Wendy's. Rude cashier that not only interrupted me when ordering but made me reorder my burger choices because she didn't like how I was ordering. Then when I got the order, I not not had things I asked to not have but doubled. The worst is the cheese for someone whose lactose intolerance. I had to have the receipt to prove the order was wrong. Then on top of it they made it well no a second time. When getting a refill the gal gave me a scold look, as I was leaving she told me in taunting voice to have a nice day an bowed. My teenage so was so upset, asked to speak to the manager. He did. He works in food service and tried to explain you don't treat people like that. She argued with him in front of the manager. My son n kept calm and continued. Pathetic customer service and orders have been wrong on multiple occasions. Won't be back. read more

I ordered a grilled chicken wrap, fries, nuggets and a lemonade in other words the $4.00 meal deal What I got was 2 orders of cold fries (I even said they were cold) when I asked why do I have 2 fries they gave me my money back on the overcharge. On further inspection of the order the chicken wrap wasn't wrapped because when I pulled it out of the bag it fell apart to where it appeared to have no chicken I drove back to complain but I found the chicken on the bottom of the bag like it had been tossed in as oh I forgot type of thing. The wrapping part was cold too. I am so done w/so called fast food unless it's for for the dog she likes the garbage they try to pass off as food. I'm being forced to put a star where they don't deserve one. read more

Clean and fast friendly service. Lightning fast walkin pickup with mobile order. Served with a smile and good sense of humor. Great crew with high morale. read more

As far as a Wendy's goes, this one is great! Nice staff, good, consistent food. The lettuce instead of a bun option for the burger is the best in the fast food biz. read more

Came here late evening ordered from drive thru, got the food home, started eating my fries, immediately tasted off to me, spit it out, and looked at it, there was mold on the fri!! smelled the carton of fries and a definite mold smell was very noticeable! read more

Got one bacon double stack, a medium fry and a baked potato with cheese& bacon. I got a plain cold potato, no bacon on my bacon double stack and the fries weren't salted or even warm enough to be enjoyed, took around 12 min for the whole drive through and only 5 cars in front of me never will I be spending my tax paying$ to this ran down place again read more

Wendy's has the best salads! They are just as good or even better than ones you'd order in a restaurant and other fast foods don't hold a candle to them. Today, I ordered the BBQ Chicken Salad and everything was freshly made. Crisp salad, fresh tomatoes, corn that looked to be fresh roasted, crisp bacon and warm barbecued grilled chicken. Loved it! My other favorite has been the strawberry and blueberry salad... Sorry to heartiest coming back this year (though they said there will be a new strawberry one soon). I gave 5 stars because the food was fabulous. And that is what matters. Unfortunately, the lobby had every table dirty. But the food made up for it! read more

Wendy's - Wendy's BBQ Chicken Salad - Fast Food Near Me - Poulsbo, Washington

Well Wendys I am disappointed! I use to work at wendys I was on the A team and we rocked every order, greeted customers and Thanked them for participating at our store. At this visit we got gossip in the background about the previous customer food handed out our card and thats it. Associates were not engaged at all. The wait was about 20 minutes for 4 cars. Sad very sad. The fries were hot and good so thats cool. read more

Wendy's dropped the ball. I get that it was almost closing time but our experience was a sad one. Husband went through the drive through and ordered us a super late dinner, which must have been an inconvenience. Fries were cold and soggy, missing nuggets, wrong toppings on burger, lid off of the chili (messy) and missing sauces. The drink was right so there's that. Probably won't be back. read more

My husband was very hungry and we decided to stop here for him to grab a fish sandwich and a bag of fries. He couldn't finish the sandwich and the fries were cold. He was quite disappointed with *just how bad* the quality of the food actually was. The employees were quite polite and the service was efficient, but his horrible experience was par for course with what one should expect at a Wendy's. read more

the dining room looked very clean, the food taste nice and exquisite along with the cashier did a great job in taking my order and keeping it very accurate to the order that I cannot wait to go back and hope to come back later on this week. read more

Ordered food from here got a baconator combo with small chili an medium frosty then a chicken sandwich combo i get my food i go an then i realized i only got the chili an the chicken combo an then theres just a lil box of cold cheese an onions in the bag so i went back with my reciept an wouldnt give me the food i had bought but not received so i spent $20 got like $10 of food an then they refused to give me what it says i got on my receipt would not recommend there service is bad an they dont care about there customers read more