As much as I love Wendy's this has to be the slowest drive through I've repeatedly visited. Hope they can get some better management to improve. read more

We came to this Wendy's on a Sunday night for a quick dinner before heading home for the night. The line outside was so long (almost to the main road) so we decided to come in. Inside we still ended up waiting 20+ minutes for our food when there was only one other person in front of us. I understand it was late at night before they close, but while you are open you should still handle your guests promptly. I was very disappointed and will not go back after 9 PM again. read more

Perhaps it is due to my experiences in dtown Balto that I may have a skewed opinion, but anyone who tries to say that this location has shady patrons is woefully incorrect. As of today, I have gone to this location throughout every part of the day. Today, sunday morning, I walked into the fast food joint while half the restaurant was blocked off for prospective vibrant wendy's employees training. their overplayed commercial promoting their breakfast, specifically their "fresh cracked eggs cooked on a griddle" thing, finally inspired me to wake up before noon for the first time in a while to head to wendy's for breakfast. I got the artisan egg sandwich with sausage combo (which includes their roasted potato slices and a drink (OJ costs 80 cents extra)). I thought that the roasted potato slices would turn out too gourmet, which i was NOT looking for. But praise whatever you'd like me to praise, they did use a good amount of starch to give it the outside crunch reminiscent of a french fry or a tator tot. thumbs up to that. unfortunately, i may have come too late to get the fresh batch of sausage patties, but mine came out a bit dry. Then why 5 stars? the 99 cent junior bacon cheeseburger. my goodness, it could be the best 99 cent fast food item of all time. i've ordered as many as 6 at once before, and no more than 1 was made with any type of cheese translational misregistration relative to the sausage patty substrate (did i just reveal my identity as a loser? i hope not). in layman's terms, every little cheeseburger came out constructed perfectly, with one slice of fresh tomato, crisp green lettuce, and most importantly, their bacon. overall, i'm partially thankful to be in pittsburgh because of how near i live to this wendy's, and because pittsburgh is one of only around four metropolitan areas where wendy's currently offers breakfast. although nothing would ever match up to in n out, this is my go-to place to satiate my cravings i get as a socal fast-food junkie. read more

Wendy's - artisan egg sandwich with sausage, wendy's own take on potato carbs for breakfast, and OJ - Fast Food Near Me - Pittsburgh, Pennsylvania

I got married, went on a month long honeymoon, had kids, watched them all grow up and became a grandparent, then eventually slowly passed away in my nursing home bed, before I got through this Wendy's drive thru line. Do not waste your time. read more

This place is well -sanitized and has enough space to host lots of customers on rush hours. It even has wonderful terrace seats. You know that it's very hard to find that kind of virtues around here. Wendy's cheese burger is definitely delicious. Its patty is so juicy and breads are soft. Drink option is cool, too. You can have free ice tea in side bar. My only complaint is the size of burger. Isn't it too small?????? I am an Asian girl and don't eat too much but still..... I wasn't satisfied with the amount of it. read more

Wendy's - Too small amount of potatoes and single cheeseburgers - Fast Food Near Me - Pittsburgh, Pennsylvania

It's a Wendy's. If you have eaten Wendy's this is what it will taste like. The drive through takes forever late at night.

Received garbage service and garbage product time after time. Management and corporate are apathetic. I hate this because I live for Wendy's when done right. I wish there was a better location closer to me because this is it. It's so hard to pass by and not stop on principle. Disappointed. read more

In a pinch, Wendy's can do. However, if you're in a hurry, and expect to use the drive-thru and get out, go elsewhere. That is also a good sign, shows that the place has staying power with the constant line of people inside and outside wanting their food. Bad thing, traffic can sometimes be snarled if there is that big of a line that it comes out onto Baum Blvd. Quick sidenote: if you decide to use the drive-thru, be sure to have used the bathroom prior, not fun to sit there waiting when you really need to use the facilities. It's like that long ride on the turnpike when you already passed the last rest stop for 50 miles. read more

This Wendy's location is horrific. Even after the remodel, the service is terrible. I've only gone here twice in the past few years and both times the drive thru took over 20 minutes. The most recent time took over 30 minutes and I was only the 4th car in line. No one apologized, no one asked me to park and wait for food, nothing. It should not take 20+ minutes in a drive thru every time. read more

Wendy's - I had turned off my engine while waiting at the speaker to order. - Fast Food Near Me - Pittsburgh, Pennsylvania

This restaurant continuously forgets items and then the supervisor blames the customer for trying to scam them out of making the duplicate item. Never go to the drive-through again! read more

I had a really long day at work today. I wanted to grab something quick on the way home. The line for the drive thru was out into the street, so I decided to park and go inside. There wasn't a line, but the wait was still about 10 minutes. While I waited for my food, I walked around and took pictures of the condition of the dining room. It was disgusting! I don't understand how a somewhat newly remodeled restaurant can be in such poor condition. If I were a manager here, I'd make sure this place was cleaned up. Because this is unacceptable! read more

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Slow as FUCK and rude. She didn't say one word to me to mention they didn't give me my card back or a receipt. I had to go back to the window and ask for my card and still didn't get a receipt. read more

Zeros stars. This Wendy's on Baum is INSANE. Both drive thru line and inside are a mess. Customer behind me after waiting twenty mins honked horn so loud it hurt my ears. Waited twenty minutes in drive thru, had to pull away without checking my food since I had somewhere to be and fast food is supposed to be fast. paid $7 and got the wrong meal of two small fries and two single burgers, aka like $4. Waisted my time and money. I come here like once every four months and something stupid like this happens every time. read more

Awful place with rude people working there. They take your order wrong and they literally said they don't care when we complained

MOST DISGUSTING 'MEAL' EVER! Between the staff arguing as we awkwardly waited in line to order, to getting what we didn't order, to what we did get not even tasting like Wendy's food, we will NEVER make the mistake of going here again. The staff should be in jail, and the manager should be out of a job! Period! read more

I thought I saw a girl working the drive thru window take a picture of my credit card the other day but I figured I was being paranoid so I didn't say anything. Later that night $800 in unauthorized charges showed up. Contacted Wendy's but all they said was the video showed her with a cell phone out but proved nothing else so the worker is still there! Do NOT support this business!! Police are involved. read more

Was tuned away at the door by some guy at 5:00 PM and told dine-in was closed. Checked the website and it said dine-in open until 7:00PM and drive thru until 11:00 PM on Sundays. Go somewhere else. read more

After spending a long day at the nearby Shadyside hospital and receiving a diagnosis of a relative's terminal brain tumor, we walked to this Wendy's desperate for something to eat. We mistakenly walked through the drive through, but some compassionate drivers in line offered to purchase our simple chili order. Three employees came running out the back door screaming at us, as we stood there silently in tears, and then screamed at the drivers who were yelling that they would buy it and refused to allow it. Heartless. read more

Slowest customer service of any fast food store I've ever been to. I went through the drive through to order a chicken sandwich and fries. I sat there for 25 minutes at the window waiting for my food, and then when finally I got my food it was already cold. There were probably 10 people working and they were just sitting their on their phones. Don't waste your time, or money, go literally anywhere else. read more

Can confirm what other commenters are saying, the drive thru line takes forever. It's about 10 minutes per car / order. I feel like you couldn't go that slow even if you were trying to go slow. Not sure what's up with this location. If you order, prepare for a wait. read more

For being the only drive thru fast food restaurant in Pittsburgh that's open past midnight, you would figure they would somewhat have it together. Expect to wait atleast an hour for your food anytime between 9-2am read more

I waited in the drive thru line for 45 minutes (lobby closed) to grab a pick up order that had been placed an hour ago only to get to the front for an employee to tell me that they were closing early and were not going to fulfill my order. There were only 6 cars in front of me to begin with. Will never visit this location again. read more

I will forever remember this drive-through conversation: Welcome to Wendy's. Can I take your order? Yeah, I'd like a Frescuit. We ain't got no hashbrowns! ...um, all I want it a Frescuit. A'ight... I'm just lettin' you know. read more

This restaurant is supposed to be open until 4 am. My wife and I deliver food for Grub Hub, Door Dash, and Uber. The staff is extremely rude and give an attitude when asking if they have the orders that were sent. Or the claim that they don't have it in their system. There are no signage stating their hours have changed to closing earlier. We lose money all the time because because of this restaurant. read more

Aw Wendys.. You get no love? Okay in everyones defense service is spotty. But c'mon. That frosty itself deserves atleast 2 stars :) (5 IMO) Funny story. 1/1/14 @ 3am. We just left Southside & were driving around aimlessly looking for places to eat. At last we spot Wendys & a drive thru line wrapped around. We wait.. & wait & wait. A few cars leave & we move. & wait some more. Finally we decide to leave after realizing it'll take forever to get through the line. We drive past the window & boom.. It's dark & closed. We look at the Wendys sign which states they close at 6pm new years eve. So a line of 20 cars including us all had a dummy moment the very beginning of 2014, including our DD. haha :) read more

Mediocre service, lots of people behind the counter, but too many just standing around.

Last night.. I should not have..but did it.. Waited 45 minutes in the drive thru..while the lemonade was on point.. The burger was cold !!!

I visisted this Wendy's often when I first started working nearby in Shadyside. But I quickly learned my lesson. I got tired of spending 20 minutes of my lunch break waiting in line. No less than 20 minutes. Every. Single. Time. The drive-thru is only slightly faster at 10-15 mins. Plus, the staff is rude. I've driven out of my way a few times to the Wendy's in Wilkinsburg just to avoid this place. Anyway, I have no qualms with the food, as it's the same as any other Wendy's. So it's fine if you have time to kill. read more

The Guinness book of world records needs to visit this location to verify my suspicion that this is perhaps the slowest drive through experience you will ever receive, regardless of when you come, or what you order... It will be very slow... You will sit in the parking lot and watch in amazement as three or four employees sit at tables in the (closed) dining room area and text people. Perhaps they are excited about the nomination they will receive for slowest possible service... Or maybe they are texting the one person in the back and letting them know that they need to get the line moving because traffic has extended onto the street... Make sure you are in the right lane after you pass through the intersection because it is highly likely you will begin your long journey to the order window on the actual street in front of this Wendy's, one star because the order was semi-accurate. read more

omg. avoid at all costs. at least 10 people working in the back. one of them actually doing work. worst wendys ever. Employees yelling at each other read more

So they remodeled and it looks super cool, wide open, bright. Wifi and high top tables you can pull up to, plug in, and look out to the busy street... But I honestly think everyone working this shift MUST be high.. Slow doesn't even begin to describe the Neutral gear this restaurant was moving in... Very strange... Perhaps the full moon? read more

I usually drive-thru this Wendy's but this particular day I didn't feel like waiting in the long line that seemed never-ending lin, so I went in. First, this Wendy's is huge compared to others, and it's really nice inside. However, it's not clean. I couldn't believe that I was pulling my drink lid from a metal sever that had disgusting stains and hair on it. The condiment table was equally nasty with loose lids and ketchup. The dining area did not appear that clean either. Lastly, they have those wonderful virtual soda machines, but many of the options were unavailable. Let's just say I'll probably be sticking to the drive-thru from now on. read more

Complete garbage. Went there at 12 o clock noon, and got the large Spicy Chicken sandwich meal. I came to this decision after looking for the dollar menu, but the screen with those options was turned off or broken. Both of the create-a-coke machines were out of ice, and each spat out uncarbonated water. Both of them were completely out of flavors and almost completely out of soda entirely. When i got my meal, they gave me a crispy chicken sandwich instead of spicy. The place is a complete dump, even after the renovations. read more

Fast food.... NOT. Big corporate America places only get one shot w us. We came here cause we got stuff to do, quick trip to TARGET, try to get child fed quickly and to bed on time. SO LETS STOP AT Wendy's, right? Quick? Swing and miss. Never again. read more

I love Wendy's chili and while some things are worth the wait, it is hard to categorize this location as fast food. This is quite a convenient location and would fare better with some more attention to detail. read more

This used to be my local Wendy's back in the day and I used to frequent it a bit too regularly for the Spicy Chicken Sandwich. I don't really recommend fast-food or chains but I have fond memories at this particular one. Gotta luv using french fries as a fork for your frostee and seeing it partially melt around the fry. read more

This place is pretty hit or miss. On a good day, the food is fresh and delicious, and the staff is friendly and polite. On a bad day, nothing comes out the way it should and the frostys even suck. How can a Wendy's mess up a frosty? I have no clue. I did just discover that their morning potatoes are better than McD's hashbrown patty, an accomplishment that I did not think was possible - the crispy little polygons are spiced to delicious perfection and are a great compliment to the square (ciabatta-eqsue?) sausage muffin. Morning heartburn? Yes, but probably worth it, and also the reason Tums exist. read more

The food was typical of a Wendy's (I got the GJBC meal). However, the service was subpar. We went through the drive thru and ended up with a small meal when we wanted the large. We were relatively sure we specified that we wanted a large, but even if we did not, the employee never asked us if we wanted a large meal. Also, when handing us our drinks through the window, it tilted so much that the cap definitely could've fell off. read more

Where should I begin this establishment should not even be open after hours. It only takes 1 person to mess up the flow of the crew. I work at night and since this is the only Wendy's open in that area late night I don't have a choice but to stop here. One night I went by and asked for a cookie frosty sundae and got to the window, paid for it, and to my surprise watched the young man scoop the cookies with a red scooper, put it on top of my ice cream, and evened the cookies on top with his bare fingers. I asked for a refund they gave it, but this young man kept insisting that he was using the scooper! Naw bro, I told him I seen you using your fingers while I'm sitting at the window waiting for you to finish making it. And now I don't want it. They tried to make me think I was crazy and still kept telling me he used the red scooper. This franchise turned me off completely. read more

Waited 45 minutes in the drive thru at 3 pm. Ridiculous. That's not even peak mealtime!