A little Frustrated with this location. This is the second time they done this. Went thru the drive-thru and ordered a Breakfast Baconator Large Breakfast. They repeated it back. I was running late so I didn't even bother to check my bag. Well, as I was driving I opened my sandwich and it was some type of extra large sausage or burger on what looked like a Buiscut. Where was the rest of the sandwich . I was so furious . I didn't eat it. I just stared screaming like a spoiled brat The Breakfast Fries were the BEST The Orange Juice FRESH ... Made it to workforce on time and I was full off the fried and juice read more

Fast food my ass. Friday night and apparently nobody is working. I asked for straws twice and they said they were in the bag. Guess what? Not in the bag. Honestly, just a ridiculous amount of time in a drive-thru. read more

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The stud is really rude, I've always just said she's just cranky but literally every single time she's tremendously rude. I ask her to correct her watery milk she calls coffee and she looks into the car and goes "so what do you want?" Please use obvious context clues for other customers so they can at least have a better experiences there, or just drink your own water milk so you're less cranky. read more

Standard Wendy's, the burger was pretty fresh and the fries were ok. Their ketchup station was not functional and the bathroom was a mess. The service was fine after a bit of a wait for someone to come to the counter. read more

I go to this wendys pretty often and they always take way longer than than any other wendys I have been to. Does not matter if I go in or through the drive through it always takes 5 minutes more than needed. I cant stand it read more

All employees are rude except for 1... they no longer put whole leaf lettuce on the chicken sandwiches anymore, the app no longer has offers worth using, the corporate greed is obvious. I have stopped eating at Wendy's due to this, it's been like 2x in the last 4 months. They make mistakes and when you go in no one will help even tho they see you standing there plus no refunds for In app orders, so you're literally paying for their mistakes. The whole place STINKS like weed inside and around the building - disgusting. They have started skimping on portions, I just stopped by and got a large Chili which is almost $7 with tax + a 4 pc nugget. The large chili was not even filled all the way and the nuggets were so tiny they looked like a joke - Shrinkflation strikes again. Will not be back - these corporations need to suffer for what they're doing. read more

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First time coming here cause my children wanted to try the Wednesday meal ; rude , everyone was just looking at me, it took 6 mins for someone to take my order mind you no costumers were here not in the drive thru or in the inside , some guy that was sweeping outside finally took my order very rudely . read more

This is the worst Wendy's in AV. I asked for a refund the last time because I was not about to eat that. They couldn't even get the lemonade right here! Some of workers here suck too. It's dirty inside. Just shut this location down! Every time I come here I leave disgusted and unhappy! read more

My food was sloppily made, I didn't get any extra pickles or onion like I asked. The bacon was to cooked. The Latino girl asked if I wanted my recipe and I said yes and she didn't give it to me, I don't think she understands English very well. Definitely not the best Wendy's around. read more

Wendy's - Fast Food Near Me - Palmdale, California

Nothing about this place is considered fast food. It's not fast and what they serve here is barely considered food. I ordered a 10 piece spicy nuggets and a small coke. The coke tastes like piss and they cheaped me out of a nugget. They need to shut the hell down. Nobody eat at this garbage establishment. read more

Every time I visit this particular Wendy's no matter when it is it could be every blue moon every red moon because the service is nasty and the food is never fresh so I don't go there that often but I went there today for the first time in about probably four months maybe five and as usual They will lie in your face and tell you that the machine is down and they're not accepting or giving out points for your rewards and I feel like if you don't wanna participate in everything that Wendy's offer you should not have bought into a franchise what you're doing is not fair and what you're doing is not ethical And tighten up on the customer service and make sure the food is better than that. This place sucks. read more

Why do we keep going here. They can't get one order right. Even when there is no one there. Shame on the management at this store. Zero stars should be an option. read more

Has 1.5 stars for a reason. Waited a few minutes in the drive through with no one in the cue. Kind of silly but hey it happens. Will go else where next time. read more

bad service, very rude. Cash register lady started speaking spanish assuming i didn't speak spanish saying "i'm done here" as i'm ordering to another lady. the place is very dirty and smells like trash. read more

Wendy's - floor is dirty trash in between couches - Fast Food Near Me - Palmdale, California

I have visited a lot of Wendy's, but this is the worst one yet. Sometimes the food is half-cooked and poorly prepared. The employees are inept and appear to be illiterate, and the managers are worthless. You pay for your food through the drive-through, but when you check, half of it is missing from the bag. I witnessed an employee go to the restroom and then walk out without cleaning their hands. It is time to close this establishment. I have contacted the BBB about them as well as their corporate office. I can't believe they are going to pay these types of people 20.00 an hour , to continue to prove inadequate service and food . The bathrooms need cleaned more often not just having the staff go in and stand around acting like they are cleaning. Unfortunately this app doesn't let you give negative stars because that's all they deserve. Please do not patronize this establishment. read more

I walked in today, was looking at the menu, no one ever approached the counter to ask if I was ready to order or let me know that they'd be right with me. There were about 6 employees and not one came over. All the employees were worried about the drive thru orders when there were only about 4 cars in the drive thru. I waited almost 10 minutes, until I had to ask someone if they could take my order. One employee said he would be right with me, which at this point I felt that it's completely unacceptable that I have to ask if someone is going to take my order. There was a manager helping bag stuff, I'm assuming she was the manager because she had a different color shirt on then the rest of the staff, however, looked at me with a dirty look and kept bagging stuff. Amazing that this location is still open with the amount of bad reviews it has, and I can see why. read more

One star. I ordered from this place off uber eats, and these people gave me two buns. no meat. no cheese. i ordered a jr. cheeseburger plain, add mayo. I called the manager and they offered to replace the burger, so i ended up having to drive there anyways. read more

Wendy's - a person holding a half eaten sandwich - Fast Food Near Me - Palmdale, California

The food isn't the problem, the people are. The older employees are always nice but the young girls, specifically the latina with the piercing and the black girl are extremely rude. It hasn't been a one time occurrence either, any time it's either of them at the drive thru window they have nasty attitudes and get upset if you ask them for anything or if you call them out for getting your order wrong. I'd understand if it was a reaction to a rude customer but that hasn't been the case at all. I know customer service is hard I've worked in the food industry before, but that doesn't mean you get to take out your anger on people just because you dislike your job. read more

I haven't gotten bad service from this location. I see a ton of reviews just bashing how this and that and the food, and now yes to some extend it's true the food might be mush or bad order or bad customer service. If you can't handle people this isn't a place to work at I agree 100% it's common sense, but again it's fast food it's young adult who are maybe stressed mad trying to maintain a lifestyle and friendships who might not be the best but they do their best at times. I've gone here a hand full of times and every time I use the app they get it right sure the cheese might be slightly cold instead of melted or the burger seems to be mush but it's fine. I don't expect top quality from places like these every single fast food place has such low reviews ever wonder why? Yet tons of people are lining up normally those who have common sense and are ok with it don't review places it's fine it's ok I do drive thru most of the times and they are fine they're trying to live 16 an hour give them a break treat them with respect. I have no issue with them never have and if I do I come around and they get it right the, the food is fine it's Wendy's never had a cold meal drinks are ok too never had it to low or to much ice. I'm ok I spend 10/15 dollars and for what I get it's fine works for me I think people demand so much when they themselves don't wanna show any sort of gratitude or understanding. I'm sure there are cases out there who maybe just maybe justify those needs to get angry at them or whatever but 99% of the time shouldn't be that serious. read more

They gave my a spicy chicken patty on top of my so called grilled chicken salad. Absolutely terrible and I had a stomach ache the next day not cool read more

Food - eh. It's ok for fast food Customer service - I'll follow up when I see it; the "Manager" was very rude. (The "Manager" has braided brown/black hair) she didn't say hi or thank you she walked up with my food and then handed it to me, not one word was spoken. I had to ask the guy behind her to confirm if this was my whole order or if I was supposed to wait. It's Wendy's, but customer service is required. Can I order an attitude adjustment with a side of a smile for the Manager, please? Thanks. read more

The people who work here always on some rude shit. Like, I always give people the benefit of the doubt cus I understand customer service sucks, but like everytime I go its ALWAYS some attitude or rudeness from the whole staff. Tf I say to get glared at & ignored? I just want a sandwich and spicy nuggets. And this is behavior is since they opened too-- like you're rude from day one... for what? For who? Mix it up and be nice for once bruh read more

Not sure how a new place is already doing this bad Ordered online Waited nearly 30 min for 2 meals and a double stack Thank god I checked the bag cause of course I was missing an item After waiting nearly 30 minutes I open the bag to double check My fries are literally cold and stale Didn't even bother but this place is trash They have like 10 employees for what? 2 people waited in the lobby to get their order taken for about 10 min not a single employee acknowledged them and when the manager girl did all she said with an attitude was what can I get you No apology no nothing Like if we're inconveniencing them Let's not even get to drive thru Always at least a 30 min wait read more

The food is ok there a little skimpy when it come to ask for sauces like ketchup.I would really recommend

I left a horrible review 5 months ago and idk why I came back. These ppl are fuckin idiots. How many times you gonna ask what order I have? Then say you don't have it 20 times only to say oh it's right here when I say give me my money back? All of you should be replaced you fucking morons read more

The staff is rude especially the girls in the drive through. Got nothing but attitude. Definitely need to be trained on what customer service is. You don't take an order and then be on speaker yelling to someone in the background and then scream "huh. What did you say. I can't hear you. What do you want" then proceed to have a conversation with someone else. Then at the window just greet the customer with the total then say here when giving them the order. Been here multiple times and it's always the females who got the issues. read more

Bad employees. Close 30 minutes before closing time. Can't even bother to just tell me they don't wanna serve me anymore and that they're calling it a night 30 minutes before closing time. Literally just had a starring contest with this guy through the drive thru window and he don't have the audacity to come up and tell me they're done. Happened twice in a row. read more

My favorite place for shakes. I'm diabetic and shakes are NOT on my diet, but Wendy's has the Jr. Frosty which is only a few oz. And enough to quench my desire for a shake. And they are under $2.00!!! Most places have bigger shakes and they are costly. When I discovered this little taste of a shake I was ecstatic! But best of all, it's a thick quality shake! read more

Horrible customer Service!!!! I asked for my family's food to be made fresh and two cashiers gave me a huge attitude (one of them being a manager) she was very snappy and didn't seem to care about my regards for my fresh food. 0/10 wouldn't recommend. I could've been a secret shopper please do better with your customer service! Company definitely needs to retrain everyone INCLUDING MANGERS. read more

I was in the drive thru 20 minutes to place my order it took 5 minutes for each car to place their order.

I was just in there 10 minutes ago. The staff has changed within a 1-2 years, or maybe the manager doesn't care about customer service. The staff is ghetto now. I went into the drive-thru first to ask for a small coca cola lime soda. The kid lied and the said the machine was broken. I had to go in there and get it myself. The staff is rude and ghetto. They're lucky to get paid minimum wage or to even have a job, which is now $15 and hour. read more

The order was wrong and did not get a receipt but when I called Natalie took care of the issue and offered to replace my order on the next visit very professional of her but I just wanted to take the order back and get what I was craving so she said ask for her when I arrive and she took care of it and the food was perfect thank you Natalie for the great service and food. read more

Call me a lazy ass but when I do a mobile order for drive thru pickup and get told I can't pick it up in the drive thru because it's gonna take to long to make and that it's a new policy that all Mobile orders have to come inside?? Anyone else smell some bullshit??? This store has always been good to us until this morning crew came to work today they were extremely rude today! Well I hope they get it together before my next visit. Good luck on your mobile orders tho read more

You know those frozen black angus burgers that you pop in the microwave? Yea. JUST LIKE THAT!!! If you are going to break your diet, I don't think their food is worth the calories for the quality you get. Personnel was polite and helpful enough, but so is In and out burgers. Tommy's burgers are amazing too, even though their staff is short and curt. But I'm not eating politeness. I'm eating the food. So I would like it to be tasty. And I don't think it's a good value for the money. Although the set up of the parking lot and drive through isn't necessarily their fault, I do have to say it is a very horribly designed one at that. We had to actually move our car at the beginning of the drive thru just to allow another vehicle parked to back up. It's like controlled chaos read more

This place is filthy!!! Like every part of this place is disgusting. Imagine the kitchen how dirty it may be!!!!???? To be a new Wendy's it should not be like this. Yelped only allowed me 10 pictures, I wish I could have showed you more pics. Just because it is palmdale, does not mean that they have to be so disgusting, specially during Covid times, this place should be sanitize and super clean! Don't eat here people!!!! I will try to post more pics. read more

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I literally had to download Yelp just to give this place a rating. it was so bad the people were super rude and it took so long just to get our order, no one was doing there job they were just talking. Overall it was a terrible experience and won't NOT RECOMMEND!!! read more

You pay for the extra sauce they will not provide during delivery.... they will not provide straws, they will not provide napkins, they will not provide accurate orders. Do not pay these chumps read more

Wendy's - Provided ketchup and ranch - Fast Food Near Me - Palmdale, California

Brand new spot. They seem to still be figuring things out. They are not accepting app rewards at the moment due to not having the proper scanner for it. The drive thru line has been a little ridiculous but it's probably due to the pandemic and businesses not allowed to have customers walk inside to grab their orders. For the time being it would probably make more sense if they had the drive thru line start from the side of the auto parts store side that way it doesn't block others from getting to Vallarta or Chase. Food has been good no complaints in that regard. Staff has been nice, I know they're dealing with overwhelming lines. read more

Worse service I ever had at Wendy's even the manger was no help. There was no line but took them ten minutes to ask for my order and with an attitude never going to this location again read more

Overall love wendys but annoyed they took the person if front of me order but not mine they close at 1am but it was 12:50am