Physically, this is probably one of the nicest fast food restaurants I've ever been to. It's got super modern styling, covered outdoor seating, and there are a few screens as you enter. Which is all strange considering it's in the rather small town of Nephi. The food was also all good and made very quick. My reason for 3 stars is that when I came, it wasn't very busy, yet every single open table was dirty. I asked the girl behind the front counter if someone could come wipe them off real quick and she gave me a ton of attitude like I'd just greatly inconvenienced her. read more

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This Wendy's must be doing well, it recently moved to a new building just across the parking lot. And by the look of how many people were in the lobby enjoying a meal, I'd say that the move is treating them well. The entrance is oddly placed at the far north of the building-there's a large EXIT sign on the door that you'd think would be the entrance-I saw many people try to go in and then have to walk around. But when you do find your way to the right door, there are a few kiosks where you can place your order yourself. I watched as some people used them, and others went straight to the counter for old fashioned service. Either way works. Other than the odd setup of the doors, the bathrooms are also slightly of note. There's a hallway with a large sink and mirror at the end, then the bathrooms are on each side. Inside the women's bathroom there's another sink, but I don't know about the men's. The hallway sink is a little strange. The food was fresh and the order was correct, which is what matters most. I will happily return to watch the people try to go through the wrong door, wash their hands in the hall and figure out how to place their orders on the kiosks. read more

Wendy's - the front of wendy's restaurant - Burgers Near Me - Nephi, Utah

Did a mobile order as we approached the exit and the food was ready soon after we stepped inside this nice, new facility. The staff was busy preparing orders for the drive-through and several walk-ins. There are 3 kiosks just inside the entrance. Our Big Bacon Classic burgers were hot and fresh -- tasted great. The Chocolate Frosty always hits the spot. No complaints at all; enjoyed it visit here. read more

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Wow. Not the best Wendy's out there. Pros: -Most of the food was okay -You could order via kiosk in the dining room -Food came out quick -great 3 and under book for toy in kids meal Cons: -Nothing was wiped down -floors not cleaned -No paper towels in bathroom -Sticky stuff and ketchup all over condiment/silverware station -half the soda options didn't have syrup -no one bothered to pull down the blinds while the sun was blinding all the guests -two employees were just sitting in the dining room (I guess on break?) while all of these things were left undone. They were there longer than we were - half the chicken in my salad was fresh the other half was old and tough and hard. Yuck. read more

It was really good they had pineapple Fanta and the burger and fries were absolute gas !!!!

Three for the food, one for the staff. It's like they're looking through you. I stood for quite a few minutes with all of them looking at me before anyone even said hello and finally someone came up to take my order. There was no one else waiting and it took over 5 minutes to hand me a burger. The soda fountain was nice though and I was able to add vanilla to my coke. Inside was clean. read more

Wendy's - the inside of a fast food restaurant - Burgers Near Me - Nephi, Utah

It has been a while--a loooong while--since I have eaten at Wendy's. Maybe one slipped in there, but it could be over a decade. And there's no particular reason, except that there always seems to be a better option out there. But there we were, just a couple of hours into a road trip and needing sustenance, and we pulled off for gas and I though I have gassed up here a million times, decided that for no particular reason except that there weren't really many other options, that we would eat here. The drive-thru had an exceptionally long line, this being a late dinnertime on a holiday weekend, and the dining room was closed/had closed/was closing/was about to close, so one of us was able to sneak in and order at the counter. I think the drive-thru is open late, but the dining room closes. It was still a good 15-20 minute wait for food, as they were slammed. I hadn't had their fries in a long while and I must admit, as fast food fries go, they're really not bad at all. I also had a spicy chicken sandwich, which was spicier than I thought it would be, and I was able to sample the apple walnut chicken salad. The salad was nice--I do remember them having a decent salad. Overall, it was a utilitarian stop and it met our needs with adequacy. I may not wait another decade to eat at Wendy's again, if only for those fries and to get a Frosty, which by my recollection is just awful in the very best way (or great in the worst way... I guess I'll be the judge). read more

Our food was prepared quickly and was fresh and hot. We ordered a bacon double stack burger, fries, chocolate frosty, chicken nuggets and chili. read more

I love this Wendy's i'm basically live at Wendy's every food I eat is from places like this and I'll tell you right now whatever they're doing they're doing it right the cookie was baked to perfection. The bacon was crispy. The lettuce was fresh. The buns were completely soft and I'm telling you it's much appreciated. What a great location I recommend eating here and they're very friendly, thanks again. Have a nice day. read more

Good food, good lighting , very clean and its a Newley remodeled establishment. Service is great, management is fantastic.

Drive through is the only acceptable way to order here. If you go inside, guaranteed an hour to get food. Otherwise, standard Wendy's food. read more

I'm not a big fast food guy; I stopped by this Wendy's on a road trip to St. George just to get some food for the ride. While the food was pretty typical fast food, nothing to hype up, the service was great. Our group of four ordered in the drive through (the dining area is currently closed due to COVID-19), paid, and received hot, fresh food within 2 minutes of pulling up, even with a car ahead of us in line. Very impressed by the level of service at this location. read more

They don't listen to you when you order, give you wrong food half the time, and give you the wrong drink. Consistently had problems with this Wendy's. read more

I have gone there 3 times in a month been the only me and one other car in the drive thru and they have forgot a whole meal each time, I go There when I get off work when I have no time To cook or I pick my kid up and he is yelling at me he is so hungry and can't wait to eat. Fast food is supposed to be Convenient for family and quick well it is not convenient to Go back everytime cause they forgot food and by the time you get back you food is cold. I asked them if they were under staff and why they keep forgetting orders they claimed they were not understaff then the employees are just lazy huh? That is the only think I can think of read more

Open on Sunday. Same building with 7-11, gas available at this location. Cleanliness is a complete miss. Floors were gross. Flies on the floor. We would've chosen another place to eat if there was another option that was open and didn't have hungry kids that haven't eaten since breakfast from being on the road. Service was nice, polite. If they had someone on the outside tending to the dining area, it wouldn't look like a tornado hit it when we came in. Taste was normal. Nothing out of the ordinary or special. read more

We waited for an hour to get our food. The kiosks didn't work, nobody would help us at the counter. If I could give it zero stars I would.

The kitchen was nasty, all the tables were filthy, and the staff was stoned. I waited for 10 minutes in line and then another 10 for someone to come back to the register and take my order. They were extremely slow. After that, my food still came out cold. I have low standards for fast food, especially when it's connected to a gas station, but this is the worst Wendy's I've ever been to by far. read more

We were met with rudeness from the beginning. When I asked if the coffee was good, I was told "I don't know I don't drink coffee". While I went next door to the 7-11 for coffee my poor husband was left to deal with the sour attitude of the person at the counter. She should consider herself fortunate that I was not there to witness her rudeness to my husband. His hearing impairment doesn't make like easy.....BE NICE! read more

This was the worst service. Stood at the counter for 5 minutes while five employees including the manager just chit chatted behind the counter. Another customer said to use a kiosk in the back to order instead of waiting. I had cash and only wanted a drink. So I just left. There was no acknowledgement from any staff. Poor poor poor read more

Worst customer service ever. Will make you wait for 40 minutes to order at the counter and will only take one order at a time. If you order at the kiosk you will still wait 10 minutes for your food which half will cold because it was sitting on the counter. read more

Just stopped here to get fuel and used the drive up for a Wendy's cheeseburger combo. Opened up the bag the fries were cold and greasy and about a third of the top bun was missing. I thought about just eating the burger meat but it was cold and overcooked. Left everything but the Diet Coke in the garbage can. Won't ever take a chance here again. read more

Coming home from Manti late at night this is one of the first available options. If you need gas as well it's pretty much a guarantee you'll hit this drive thru. I was in need of some spice. I've got a bidet at home so I decided to throw caution to the wind and go with the ghost pepper fries and a chicken sandwich. Food was delivered quick and I was on my way into the night, down the freeway towards home. As I sat in my girlfriend's sister's car prepared to feel the spiritual burn of the ghost pepper I got nervous. I excitedly opened the decent portion of fries and dove in. Nothing... No burn... More like a nacho cheese... What's going on here? I thought to myself as I tore into the fries bite after bite... Disappointment on the tongue as the needed burn never came. Their chicken sandwich was okay. The fries were okay too, but don't tarnish the reputation of the Holy ghost pepper on them if you're not willing to bring the pain. read more

No better, no worse than any other Wendy's I have been to. The wait was a little long and the light was out on the drive thru, but besides that the food was fresh and the staff was friendly. read more

This Wendys is connected to a gas station. The only other option nearby is an Arbys. Service slow but steady. Lettuce and tomatoes cut on site. Value menu provides some decent low-cost options. read more

Wendy's - Burgers Near Me - Nephi, Utah

Waited in drive thru for 10 minutes with no movement. Decided to give inside a try. No line but waited 5 mins before someone took my order and 8 minutes before I got my food. Stop here if you want long waits and bad service read more

Last month I went here to enjoy life. After eating the food, I went to the bathroom and was on my phone talking to some scammer and hung up. Took a piss and as I was about to wash my hands, I looked near the urinal and there was a condom. I was afraid and got grossed out. I washed my hands and left. Since that day, I wash my hands 5 times a day. read more

Stopped for a quick meal and found Wendy's filthy with garbage piled up on the bins. Really disgusting and unhealthy. Don't stop here! read more

Wendy's - Stopped for a quick Wendy's meal and found the restaurant filthy with garbage piled up on the bins. Don't stop here! - Burgers Near Me - Nephi, Utah

I think someone stepped on my chicken sandwich. Smashed, gloppy with mayo. Fries were so unbelievably salty, QC is needed. More salt doesn't improve the taste. Window server was surly. I am paying for my food, not asking for a free meal. The bag and drink were handed out the window so quickly, I was rushed to put my change away. I ordered a medium drink and fry. The drink was gigantic. I am sure it was a large, which ended up going to waste. I seldom eat fast food. This experience is a good reminder why I stay away. read more

The other reviews made me nervous but things seemed to have improved. It is clean, the cashiers are friendly, and they have the cool customizable automatic soda machine. read more

If you want to make it home before the next day, do not stop here and eat food it is the slowest service ever. I waited in line for 15 minutes cause the people that are taking orders are also getting the food and the line just gets way long. This is not a fast food restaurant. read more

Like every other Wendy's out there. Lately very long line in the drive though but they are pretty fast. There is a tendency to miss some of the items in my order. People been nicer than usual. All wearing masks. You can go inside but not sure if you can eat in there. Had breakfast the other day and it was good. My son got the ice coffee he thought it needed more surgery, so did I. read more

Always think of Wendy's as a foolproof meal. Just there, took food out to our RV, no tomato, pickles, chicken was dry and over cooked. AND the Frosting were melted. Try harder, not good for reputation. read more

The service is some of the slowest and worst I've ever had. Our order was wrong, and when I took my sandwich back they took it out of the wrapper, placed it on a new one, slapped some cold cheese and bacon on the old sandwich, and handed it back. It took forever to get our food in the first place, but then for us and the previous customers to bring our food back because it was incorrect is not right. We come here several times a year, and they just get worse and worse. To top of it all off there was human feces on the floor where you order, and no one was doing anything about it. We will not be coming back. read more

If I could give a lower star, I would. We ordered online and were told to go through the drive through. The lady was very rude and contradictory of what she says. I was caught of guard by her tone. They told us to go to the window in a car instead of giving it to us at the door. We told them that we have a trailer connected and the said it will be fine. We go to the window in our car and they told us we cut everyone in line and would have to go to the end. What is the point of mobile order if we spend the same amount of time in the drive through!?! Not to mention, our trailer almost hit the building! read more

Service was ok. Too many flys flying around restaurant. They need to get that under control. It's annoying and gross.

Same Wendy's food, which Is great. But they take forever to bring out orders. They seem to have a full staff and yet they take so long to call out the orders. They only have one cashier and they have no issues with not bringing in a second cashier even though every worker saw the line wrapped around several times. Very frustrating. read more

Just skip this place. Flys everywhere. Ran out of American cheese, lettuce, and small cups. Long wait at the counter. Ordered my burger no bun. It was put in a regular wrapper instead of a plastic dish so ended up eating a bunch of pieces of paper. Needs better management and employee training. read more

This Wendy's stunk so terribly (like we had just walked into a trash dumpster) that we immediately walked back out. It was 15 minutes to closing time and we were starving. However, we will not go back and are driving on to the next town. read more

Worst customer service. Ketchup pumps were out asked for packets and also told them their ketchup was out. The older lady grabbed a handful and plopped them down on our tray without a word. Prices are higher than any other wendys in the state. read more

I don't usually leave reviews but this has to be the worst, most unorganized Wendy's I have ever been to. We waited 10 minutes to order. While I was waiting I could hear them telling people in front of me oh we don't have that, the chili isn't ready yet & don't know when it will be. Then I wanted a frosty so bad after traveling all day only to be told NO frostys. Ok I'll survive w/o a frosty. As we were waiting we watched a them make fresh fries a couple times yet when we got our order they were barely warm. Where did the hot ones ho? Good thing I'm only passing thru town cause I wouldn't go back. read more