I hate leaving negative reviews, but this was a very disappointing experience…read more I ordered burgers, fries, and drinks through the drive-thru like normal. When I pulled up to the window, my food was handed to me, and I asked for a side of their sauce. That's when I was told they were out. I opened my burger and found that it only had the meat, one pickle, and the bun--no condiments at all. Thinking it was just an oversight, I asked for ketchup and mayonnaise. I was then told they were completely out of all sauces and condiments because they were waiting on their delivery truck the next morning. The only response I received was, "Sorry," followed by a shrug. I was even offered queso as a substitute, which wasn't a reasonable replacement for burger condiments. What was most frustrating is that no one mentioned they were out of everything when I placed my order. Had I known, I would have ordered something else or gone somewhere different. Instead, I paid full price for food that wasn't what I expected. I sat there honestly in disbelief, waiting for someone to offer a solution--a refund, a remake, or even an acknowledgment that this wasn't acceptable. Instead, everyone simply went back to work as if it wasn't a big deal. I was left feeling like the expectation was that I should just eat it. In the end, I left, went somewhere else to eat, and threw away the food I had just paid for. This was my second time stopping here while passing through West Monroe because I remembered wanting to eat here again. Unfortunately, after this experience, I don't see myself coming back. I truly hope this review is taken as constructive feedback. This restaurant has so much potential to be successful, but communication and customer service matter just as much as the food. Simply letting customers know about major menu limitations before they order--and making an effort to make things right when problems arise--would have made all the difference.

It did not take too long of time, we went through the drive through but it was a little hard to…read morehear through the speaker. Glad I added the bacon it was delicious and will definitely be back!

JUST WITNESSED AN AMAZING SERVICE ! 6 busses filled with over 300 youth group students arrived at…read moreboth locations. The same time as me and my family,we were hesitant at first but went on in. The service was VERY QUICK, workers never missed a lick. We're told over 300 orders were filled within no time at all, no wait time, no delays! Food was AMAZING AS ALWAYS. We love our local CFA locations.

I eat here on a regular basis. The food is constantly good,and I could only wish other restaurants…read morecould offer this level of service!

They nice people. Hard working and worked really hard to get the order out. The food was good.read more

Most if not all the time they mess up the order. If i ask for no lettuce and no tomato, their going…read moreto put in on the burger. Also the patties are way to overcooked, dry, not juicy, and has no flaver.

Good but they always forget my sauce 50-75% of the time. Staff is nice though. And the place is…read moreclean everytime I come.

First time visiting. Great food, great service. Only issue I have is that I felt the chain did…read morenot offer value for the price charged. Not many people I know these days want bread with their breaded chicken tenders. Company could save some money and offer a slight discount for the combo meals. We would try again perhaps sharing a larger combo meal and sharing another time down the road...

This is my third review for Slim Chickens. I love this place! This time I ordered the grilled…read morechicken buffalo wrap, and it was too good for words and spicy as hell. Just the way I like it. The amount of fries they give you seems to have tapered off a bit, but for the price, I can't complain. The tea is great and the employees are always so friendly and helpful. Plus, it always has that new house scent when you walk in, as if they just finished constructing the building the day before. Also, I've yet to see another restaurant as consistently clean as Slim Chickens is. I only have one complaint. When you go there while the sun is going down, there is a two to three hour period where it's impossible to sit on the entrance side, without being blinded by the sunlight. Their walls are giant windows and there's absolutely nothing blocking the sun on that side of the building and no blinds or tinted windows. I wrote the company yesterday and addressed this situation. Less than 24 hours later, I received a reply from the Vice-President of Operations, stating: "I appreciate you being a loyal guest of Slim Chickens! I wanted to drop you a note and tell you I appreciate the feedback and I am currently working on a solution for the windows. Thank you for your feedback and again, for being loyal guest!" As if this company's customer service couldn't get any better! They really are amazing. So all of you who eat there and have to avoid the entrance side like a bunch of vampires after 4:00 PM, help is on the way. I only wish I could give Slim Chickens more stars.

What a joke! Do not stop at this location. The service is terrible and they made me wait on a…read morehandful of fried okra.

A Fellow Texan here! Just had to say this place was on…read morepoint! I've never had a burger that fresh and hot off the grill. And the hash browns? Best I've ever had! The diner was super clean, not too busy, and the service was fast. Mrs. Jess was friendly, sweet, and made the whole experience even better. Great vibes, great food, great people! Thank you West Monroe!

My waitress Kourt was amazing. She made this Minnesotan feel very welcomed to Louisiana…read more The food was exceptional - thanks for a great experience.

Chicken Salad Chick is my go to lunch spot. Friendly staff, great service, outstanding food!read more

Always love CSC and today was no different except in a new town. Original CS on croissant was…read moreamazing as usual, service with a smile and clean restaurant. Always love the flavored lemonade and cookie for dessert. It's nice when traveling that I can eat here and not worry that the food will taste different from home.

This locations is VERY slow, but the customer service has always been good. I'll take that for a…read morefast food place. I never order food, only drinks. I've had to replace a few due to the drink machine being off, but had no issues exchanging.

Will never go back again. I had a very unprofessional experience with a "Manager". Figured I would…read moregive it another try and order some drinks. But ended up with another unprofessional experience with the same "Manager"