This is one of the worst Wendy's. I asked them to change their gloves because my family dont eat pork. They added pork to my daughter's two-sandwich Biggie bag, on purpose. Now my daughter is sick and has stomach pains. Im for all of us working, but they need to speak English to understand people's orders. The man by the window needs to wear gloves, a hairnet, and a beard net. I also watched them bully the disabled woman who works there. They also gossip about people in another language. They froze when I said Stop gossiping about people in Spanish. While I was standing there, I watched them get people's drive-thru orders wrong. The worst ambiance. I'll also be calling the health department on them. read more

Love Wendy's food is always great. Had to pull up to wait for fries (hate that), lady comes out with the wrong order which whatever it happens. 5 min later, I just reversed to the window to where they didn't know what order I had. They figured it out but seriously, making people pull up and wait for someone to bring out the food is ridiculous. They get confused every time, no one's saving any time here. Again, great food! read more

Wendy's - Crispy Chicken Biggie Bag - Fast Food Near Me - Meriden, Connecticut

They always do not get my order correct. The drive through is always empty. The customer service sucks. They need to hire more people that are willing to work. read more

330pm drive thru-no ice for drinks, no chili, burger was DRY. Fries tasted off. Person taking order was pleasant.

This being close to a supercharger, I feel compelled to review. Single worst Wendy's ever. I could let the photos speak for themselves, but then you wouldn't know how terribly slow they are. Seriously, if you are looking to combine lunch with charging you car, don't do it here. read more

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I ordered two spicy sandwiches and a ghost pepper meal with sprite. I was given two ghost pepper sandwiches and one spicy sandwich and seltzer water. No ketchup, no sauces. Person taking the order had an attitude. I ordered at the drive thru and didn't realize until I got home, messed up my day. read more

We are on a road trip and stopped at this Wendy's drive through to try their breakfast. As we pull back onto the highway and get into the bag not a single thing we ordered was correct. Biscuits instead of croissants, croissants instead of biscuits, a massive amount of some unknown sauce when we asked to have no sauce, Mayo, or ketchup added. Really disappointing and not even worth going back around for given the wait time. read more

working late night so a few of us order 50$ worth of food ..it came a bit fast and I can see why .I order a bacon double cheeseburger with fries ..didn't get the fries and got a jr bacon with cheese .instead .I order a chili didn't get that..my coworker ordered a baked potato with sour cream and cheese ..got a plain baked potato..also when ordering drinks from Uber or doordash the drinks should have a sticker over it so it can't be easily opened and get slipped something in ..only good thing order came fast read more

This it the worst Wendy's I've ever been to. My tongue legit gave my stomach a high five. The fries were cold. The bacon doesn't even look like bacon and it's hard as rock. I see why you put a little piece so I can actually get a bite of burger. But I paid for bacon. So I'll be coming back for my money. I wish I could give negative and call the ceo but he's prob undercover so he doesn't have to be the boss to this sad shit show. read more

Wendy's - Wtf is this because it's not bacon. - Fast Food Near Me - Meriden, Connecticut

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They are so slow and just they are talking and not helping to the customers. I don't recommend this store, I still in drive thru waiting for my meal. More than 20 minutes. Never I will be back. read more

Unfortunately, this is my first negative review on Yelp... but I felt it had to be said. During COVID-19, we know it's a privilege to be going out to get food from a restaurant. That being said, we expect a certain level of cleanliness and sanitation when we go out regardless, and even more so during a pandemic. Absolutely none of the workers at this property were wearing mask or gloves at the window, when exchanging money/food or prepping. We ended up tossing out our food because we figured there was no way it wasn't contaminated. Complete waste of time, money, and food. read more

The new advertising campaign of their fries always being hot says everything about how low our expectations of even fast food have become. That being said, the fries were indeed hot. They also smell and taste like their oil hasn't been changed since Lent. read more

Just stopped in for the newest sandwich, Big Bacon Cheddar. One word~~DISGUSTING. Nothing like the commercials, when is anything like the commercials. Dried out flavorless meat. Really bad smell to it. Just disgusting, took a few bites and threw them away. Worst $14.36 I ever spent. Worst idea to stop there. we never go there anyway because things are never good, cold buns, dried out meat, etc. but thought why not give it a try. HUGH MISTAKE, will never ever go to any Wendy's ever again. read more

I know, I know...I'm reviewing a Wendy's. My standards for fast food are admittedly pretty low. I'm usually hitting them up on a road trip and I just need something that will provide some sort of substance. The food here is exactly that, but everything else was so, so bad. First off, when ordering, they mentioned that they had a seasonal fruit cup option for kids meals...and I thought "Great!" Then I heard her telling the man in the back to make sure they took out all of the moldy strawberries. I quickly asked them to switch to french fries. I'd rather my kids eat french fries than moldy fruit. Second, after getting the kids set up at the table, I went to get the straws, napkins etc. When I got over to the supplies, it was covered in ketchup, there were no actual ketchup containers to use, nor any napkins. In addition, I also noticed that the garbage next to the station was literally overflowing. To top it all off, my 3 year old son announced he needed to go potty. As I brought him in, there was literally a pool of water around the toilet...and the soap dispenser had no soap. Luckily it had an air dryer, and not paper towels, as I'm sure they would've been out of those as well. I suppose if you're just using the drive thru, this place wouldn't be terrible as the food was your average fast food quality. However, I don't ever plan to step foot in this Wendy's again. read more

I usually go here for breakfast. Horrible service. I went through the drive thru and there was 2 cars in front of me. I was in line for 37 minutes before I reached the window. I finally got to the window and the woman screamed welcome to wendys how can I help you. First her English was horrible I said can I order a white milk and a biscuit with egg and bacon no cheese. This woman said our soda machine does not work. I said I want a white milk she said oh chocolate milk finally after about 3 minutes we got the milk situation taken care of. Now for the sandwich.....lord that took 5 minutes. Then I get to the window and she parked me. Please put someone in drive thru that speaks and understands English. read more

Place is the worst Wendy's by far dead waited on an order for a customer for 20mins and the staff there were not lenient to give me updates... had to walk in and ask and they were now making the food after 15mins parked in my car..... (Don't go to this Wendy's!!!) read more

I've gone through three separate times when I get off work (2nd shift) and all three times told they have no chili. Aren't you all suppose to serve all menu items until close? Not only select items till certain times. Like damn all I want is some chili read more

Very upset tonight. Specifically asked for no ketchup on my burger and they gave me ketchup anyways. Also asked for buffalo sauce and they gave me ranch. They were out of soda and couldn't even give me water. They also forgot the lettuce on all our burgers. Last of all they did not give me a spoon for my chili and I was forced to drink it. read more

1 star, only because you have to rate with a star. In general, Wendy's isn't bad at all. But not the case for the Meriden location. EVERY SINGLE time you go through the drive thru- you're asked if you can wait a minute & a minute turns into several minutes. EVERY SINGLE TIME. I guess that they have a hard time handling more than 1 order at a time. AND- you drive away with COLD FOOD. Long wait AND cold food... Bye Wendy's. No one wants a cold burger & fries. Poor staff members & even worse management. read more

Killed the Spicy Chicken game, not vegetarian friendly though :/ Green Tea was fire, I also peed for a solid minute here which was epic. read more

Same Wendy's food ...but the restrooms were absolutely disgusting..I've had more than one visit here where this was also the case. I guess bathroom cleanliness at this Wendy's isn't a priority..... read more

My wife likes eating from Wendy's but, I've had enough of them. I would have to say that this is my last time going to this Wendy's on the east side of town. I have to say that at least 90% of the time our orders are messed up ( putting it nicely). Got home and again something was missing! Pissed off! read more

This is the worst Wendy's I have been to. Today, with one car ahead of us we waited an extended period of time before even placing an order at the drive through. Then, we were not given our chicken wrap, a spoon for our frosty, a straw for our soda, or ketsup. We had to ask for all these things before driving away. Thankfully we checked our bag. Our sandwich was cold and I got a half carton full of cold fries with no taste. The service was unfriendly and disorganized. What a shame. Go to the Middletown Wendy's for a much better drive through and service. read more

Just tired from holiday work week and I know things are hard but disappointed when I was told that "no vegetables" were in stock to make sandwiches when I visited. No lettuce or tomato? read more

My problem is not with the food so much, instead it's the service. If there are at least 3 cars in front of you in the drive-thru, then expect the be waiting for at least 10 minutes... this is the slowest location I have been too. Unfortunately there are not a lot of Wendy's in the area, but the staff at this location do not work efficiently or quickly at all... read more

They always mess up my order here. Every time I get breakfast they've failed. I would never go to this particular Wendy's again STAY AWAY from this Wendy's in Meriden CT read more

Typical Meriden Wendy's. Just as I expected. They got my order wrong 6 times! Six! And not to mention they filled up my drinks only halfway, and forgot something I ordered. I walked inside and asked for what I actually ordered, and they still gave me something else. I gave up and asked for the sauce, spoon, napkins, and straws they forgot to place in my bag. They gave me one packet of sauce for the three people I ordered for. 0/10. read more

Horrible service. No ice in the drinks I ordered, and no straws. The woman at the window had a very nasty attitude. What's worse, she knew the service she gave was horrible, hence not giving me a receipt so I could see her name. read more

Typical Wendy's. Most times I go here, the drive thru service is worse than other locations. Then are often out of products, like frostys.

The service was really fast and for fast food it was not bad at all , I was eating there around 12:30 am and I park my truck on the side the place was close but they let me get my food through the drive through . :) read more

Drive thru, I always eat french fries first. They were stone cold and not even done. Should have turned around and asked for cooked ones. Women at window asked if I ordered BLT burger, I said No. Got home, you guessed it Blt burger. WENDYS I'm done with you. Most if not all franchises are poorly managed and under staffed. I knew I was in trouble when I saw 2 staff emptying trash. That was probably half the staff on duty. Done with Wendys. read more

Being an international franchise, the tastes are consistent. But mother of God, is the service different. Sat in a drive thru line for 20 minutes as EVERY car was asked to pull into a parking spot and wait. There were 7 of us parked waiting for our food... of course we already paid so we were a low priority. Everything I got ended up being stock too. My Dave's double wi5h NO pickles, had pickles. And my medium fry was put in the bag upside down...you are not 5 guys... Or maybe the employee dropped it carrying out 15 meals into the parking lot. Nevertheless wendys tastes good, I'd hate to never come back because of a intellectually damaged group of employees but my gosh. read more

Usually leave something out of the bag at this store. Today I picked up a taco salad, drove to my office to find no sour cream, no fork. Hence, dry salad, etc. Wendy's also cut down the size of the taco salad in the past two weeks, and gives a tiny 1/2 cup of chili now with the half salad. The cut up burgers in the chili (that's the 'meat') are often in large pieces (1/4 of a burger). They have very good, affordable salad choices if they would just be consistent, and make sure items are in the bag. There is never a receipt with the bag now, so there is no way to call them back to reference the order. I will start using McD's a few doors up the street. read more

hey y'all. wendy's is my homeboy. this wendys is my brotha, my cousin, my man. without this wendys I think I would have died years back. today I called and this supa friendly woman said that even though they don't deliver, my grandmother could go pick up my food. straight up made my day. only issue is that this phone call alone sent me into a mid life crisis. at the end of the call I ended it with a friendly "I. Love. You.", however no response. does wendy's woman not love me? if she doesn't, who does? granted, I hung up before she could answer. but, I feel as if the staff could be trained by a brotha, cousin, man (or a woman we don't discriminate on yelp) to call back and say "I. Love. You. More". even though, I don't use caller id for privacy reasons so she could not call me back. its a okay though. my momma loves me, even though after that horse ride to heaven I'll never see her angel face again. she loved me almost as much as I love this wendy's. thanks for tuning in, your homeboy read more