I'm not sure what has happened throughout 2023 but this place has gone downhill FAST. Maybe it's the Columbus-ization that Marysville wants to have but it's NOT working. It took me 3 min to order and pull away with my food which is fast. 3 min later I start eating. Nuggets and fries are soft and lukewarm. My burger bun was alarmingly pale, like hydrated snow pee colored. My potato was priced wrong on the menu. It says $4.19 and I was charged $4.39. I let the window attendant know and she said they'll get it updated. Even $4 is too much! I get it, pricing isn't the the franchisee's problem, that's corporate. The best part was the frosty and drink, which had no hands involved with making it. About 2 months ago I came into this establishment to place an order under $10, so nothing huge. It took about 50 min to get my order! In front of me was a maybe 8 year old girl who just got out of the hospital because she broke her arm. Underestimating, I bet 10 online orders were served before the little girl and I. They only prioritized DoorDash type orders. I get it's fast food but part of the business model of fast food is that the internal systems are so foolproof, teenagers can run the locations. I understand order mixups cranking out that many orders an hour, but that's never been an issue and the quality (at the beginning of the year) has always been pretty good. I will not be returning because it's really become a horrible value. read more