Subpar. Thrown together. Obvious after waiting 15 minutes they are worried about serving drive thru more than the lobby. Store could use some clean up for sure. Glad I don't live near this . read more

The quantity of chicken was very poor and even after asking for more they only brought a little more, I am disappointed! read more

Wendy's - Apple Pecan Salad - Burgers Near Me - Martinez, Georgia

Initially, I got in the drive thru because I had my kids with me. The young man greeted me and I asked for a second to decide what we wanted, and he said to let him know when we were ready to order. This was the last positive interaction I had that day. Ten to fifteen seconds later, I tell him I'm ready. No response. I wait 30 seconds or so and try again. No response. I say hello again. Nothing. Another minute passes, and I get the "Hi, welcome to Wendy's" bit again, but it cuts off mid-sentence. I tell him I'd like to order a #8, and i can hear him talking to a woman in the background. I figure she's telling him that they're out of something, but he comes back and asks again if I want to order. I say I'll come inside. I wait in line at the counter behind two customers who are picking up DoorDash or Uber Eats orders. When it's my turn, the lady (Braids) asks me if I'm picking up an order, and whether I want to order. I explain that I'm the guy who just left the drive thru, and that either their speaker isn't working properly, or someone isn't listening. She says she'll be with me in a minute, and finishes working on a DD order. Finally I get to order, and it's like Braids has never run the register. She doesn't know how to put in saucy nuggets, and has to call over the lead (Polo) to show her how to do it. Okay, maybe she's new. We finally get it figured out, and they're out of most soda varieties. They only have Coke, Sprite, Fanta, and Vitamin Water to choose from. The fancy drink machine in the corner doesn't work (as I've read is pretty normal here). Three minutes later, we have my food ordered (there's only four of us) and I begin waiting. Now I have time to look around and see how disgusting the place looked. The counters were dirty, floors both in front and in the food prep area were wet and dirty, nobody was wearing gloves. All of it. Five employees on shift, five different work "uniforms". Drive thru guy was wearing a bright pink Rugrats hoodie. Polo was the only one who looked halfway respectable. Guy behind me in line orders saucy nuggets. Once again, Braids can't figure out how to do it, when had just been shown 30 seconds earlier. Polo to the rescue once again. Right about this moment, the actual manager comes walking in, immediately tells Rugrats to take off the hoodie, and yells that she has told him before. Finally my food is ready, and it's taken about 10 minutes. Four drinks, and I have to ask for a carrier. It took everything in my power not to tell the customers behind to cut their losses and run. The food turned out just fine (which is why it wasn't a one star), but the drinks were awful. The syrup or water lines (or both) need to be cleaned. It was a disaster. All of it. Worst Wendy's I've ever seen. read more

Went about 1 hour ago to the drive through. A lady told me it was change of shift and it wold be 10 to 15 minutes before they could take my order. All I wanted was one bacon cheeseburger. Needless to say I didn't wait. Have never been told them before. Was my first and last time there. No history there and I was not rude in fact I didn't say anything but thank you and left. read more

Visited Wendy's located at 430 S Belair Rd, Martinez, GA, ordered food, and received cold items. Returned to request a refund, but the credit card machine was inoperable, resulting in a cash refund. Initially paid $28, received $16 and change. So my son went inside to address the discrepancy.Oh, and they never gave a receipt, thank God for the Navy Federal app. The manager still tried to dispute that we paid $16 when she could clearly see the $28 charged to the card from Wendy's on the Navy Federal app. I will never ever go back to Wendy's read more

This place is the worst. Got a salad and baked potato with none of the baked potato toppings. The salad was given without the correct dressing and toppings. Both looked like they had been made days ago. The soda was flat and without ice...it's literally like they just threw whatever they saw in a bag without any regard to what was ordered and when questioned kept saying they were out of what was requested. read more

We waited 30 minutes for 2 kids meals and there was nobody else here. Just a couple of drive through

This was the worst experience at a Wendy's we have ever had. After a ten minute drive-through wait, we escaped the exasperating line and went inside to order our food to go. The restaurant was a mess. We wish we had taken the queue and left then. Unfortunately, we waited. The floors were a slippery mess, the bathroom looked like someone had urinated on the floor. There was no soap and no paper towels. After placing our order, we found that the self-serve beverage center was out of the soda we ordered. We waited 11 minutes for our order. Every item in the bag was cold from the French fries to the hamburger patty. The hair in the fries was a garbage can moment. There were no napkins, no ketchup and no other condiments. We actually felt badly for the team on shift because their morale was obviously low. Today's experience was not due to the fault of that team, but due to lazy management and poor owner oversite. read more

Wendy's - Date and time for owner's review. - Burgers Near Me - Martinez, Georgia

the espresso frosty was good but I ask for chocolate and the nugget were ok but I had better at Wendy's

*FOOD POISONING* Their oil for the chicken nuggets is "burnt" and their manager confirmed for 4 weeks now they've been trying to get someone to come out and fix the filter for the fryers and no one has come out. BEWARE... there's clearly bacteria brewing. Food poisoning has struck my household, all within 6 or so hours of eating here. read more

Good cool, had to ask for hot fries. Order not correctly made , cashier did not have time to deal with issues after taking money. Cannot handle a crowd people friendly but not effective becoming a Burger King... also they are posting an old health rating of 100%, not 90% read more

I should have checked the Yelp reviews before ordering Uber eats from this location. I haven't had Wendy's in a very long time and had a taste for it. I placed and ordered and they got it horribly wrong and sent me someone else's order. Due to regulations I know Uber drivers cannot take back food but here I am stuck with someone else's order and something I don't even like. Terrible.... Will never order from here again. read more

Wow, where do I begin?!?! Well everyone working seemed cranky like they didn't want to be there. Then someone went from touching a dirty mop to food, without washing their hands. The manager looking person kept mean mugging us. We were in there at the register for about 5-6 minutes, nothing. We didn't get to eat because at that point we didn't want them to touch our food. People have bad days, I get it, but you don't treat customers like this and practice poor hygiene. I recommend looking at the cameras from 4pm to 6 pm. If you don't see anything wrong with your crew, maybe you're the problem. read more

I used the app, got good friendly FAST service, great tasty food. The app lets YOU customize it SO many ways, pretty cheap. And so they can't misunderstand, it's clearly printed on the grill slip. Do you know of any other fast food burger joint you can sub out nasty American on your cheeseburger for real Muenster? My ONLY small complaint is, when I asked for "extra tomatoes" on the app, I got one little slice. On a second visit on another sandwich when I didn't ask for that, I got two big slices. And the specials they run, bang for your buck, beat the pants off the competition! But yeah the customization is amazing. Classic chicken sandwich? read more

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It's Wendy's, they're all the same. I like Wendy's and if you're going to do fast food, Wendy's is way better than McDonald's or Burger King. This one had great staff, but sadly their fancy soda machine was broken. That soda machine that can do all the different varieties and flavors, Is reason enough to go to Wendy's. Plus Wendy's has its own Dave Branded sodas that really are spectacular. read more

Wendy's - two posters of bacon and macaroni - Burgers Near Me - Martinez, Georgia

Couldn't even update app that lobby wasn't open. Arrived for pickup on my limited lunch break and had to wait in a drive-through ran by one person during a full lunch rush. read more

Waited 15min in the parking lot for my food. It got so jammed up w/ people waiting for their food people were getting mad at each other. When i went back inside to ask for a refund (who has that kind of time for a drive thru?) the food was ready, they just forgot about me. I get it, you cant find anyone to work fast food any more but dang. Never had this bad service at any other Wendy's. read more

The food is fine, but the service... I'd put details in here but I don't think it would change anything.

This is the worst service I have ever gotten at a fast food place, rude and very unprofessional I have a question how do you go from putting thetotoiut read more

this place is the worst Wendy's I've ever been. got two people out of the seven working. the rest are playing around, flirting with their manager. when asked to speak to manager, he made a face and shrugged it off. refused to give out franchise information or higher management information. walked off after being asked for it. read more

This Wendy's is going to hell in a hand basket! The customer service at this location is terrible! Clearly, a large chocolate frosty and a pumpkin spice frosty do not look the same. Is that how you treat your Door Dash driver and the customer!!!!! read more

I've visited this location twice and was pleased both times. Both times my food was prepared properly and in a timely manner. The staff isn't rude and the inside of the restaurant is clean for a fast food place. Both times I went during meal rush hour but I was the only customer in line. I'm a bit surprised at the lack of business at this location. This is a good Wendy's and if you are looking for a Wendy's you won't be disappointed with this location. read more

Wendy's - Bacon Maple Chicken Sandwich. Fairly tasty but on the expensive side. - Burgers Near Me - Martinez, Georgia

Wendy's might not have started the Chicken War, but it certainly lost it dramatically. I stopped by for one of those two for five chicken sandwiches, and it was completely nasty. It looked and tasted like something you might find behind a warthog. The texture is kind of fibrous, and it was dried out. The three ladies behind the counter took almost 3 minutes to wait on me. They had to talk about what they were going to do after work. After I did order, it took all of 45 seconds to get my two sandwiches. That lets me know they do not make them fresh. They were probably sitting back there somewhere in some fat old ladies shoe. That's what gave its peculiar Aroma and taste. I won't be going back there anytime soon. I couldn't remember why it had been so long since I've eaten at Wendy's. Now I remember. read more

The Drive thru line was a little slow, but overall worth getting food here. But all I have to say is, when you get out of the parking lot, it's going to be a while before you get moving for alot of cars will be passing down the road, so be careful. read more

Great food in a timey manner. A Wendy's that finally stands out. The service was good- polite and friendly.

Food was incorrect and nasty attitude from workers and one of the mangers. Ended up getting a full refund after food was made incorrectly a second time. read more

Came here for the first time and worker at the window was very rude and had no clue what they were doing. My food was cold and garlic fries tasted like pizza, NO GARLIC FLAVOR AT ALL!! After, my stomach was feeling a little funky; however, the spicy nuggets were the only good part of the meal. read more

Horrible - 40 minutes waiting in the drive through with only 2 cars in front of me the whole time.

Two stars but only because the food was decent. The wait time was almost 30 minutes in their drive thru so not sure if I will ever bother with the location again. read more

I waited 20 minutes for them to tell me that they had closed the dinning room and would not be taking orders. They only told me once I asked. No one would look me in the eye for 20 minutes. read more

this place.... So how about it Says on their site that they close at 1 AM so I get there end first they say sorry we are only taking cash right now so I drive all the way to my bank and pull out cash, I come back and they tell me they are closed but it's only 12:10 AM so obviously they lied about cash only to get the drive thru line down. I understand closing early but just be up front about it is all I ask. Then the drive thru Girl gave me the middle finger as I drove away. Wendy would be highly disappointed. read more

I've never actually gone inside of this restaurant. The few times I've come here I used the drive-thru. But the service is typically pretty quick, and the staff seem friendly. I've been here a few times (don't come a lot), and haven't had a bad experience yet. read more

It was gross. Burnt bacon. Burnt patties on jr bacon cheeseburger. Dogs didn't even want it. read more

Wendy's - Jr bacon cheeseburger - Burgers Near Me - Martinez, Georgia

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My food was good, but the general manager was being disrespectful in front of customers. She's was being rude and hateful to the cashier. And when she seen me she rolled her eyes and said oh god loud enough where I can hear her. No wonder this place has 3 stars. Manager ain't shit. And if anyone needs a name her name is Brandi. If I can give zero stars I would. read more

i went to get some chilli they didn't give me my crackers so i went back and she goes " you really came back for some crackers"? bad customer service read more

I generally hold back on reviewing fast food places (because small mistakes happen), however, after today's order I'm making an exception. I placed an order through the app, which stated to go through the drive through. We did, but then we were told it wasn't in the drive through system and to go inside. Ok, odd, but not a big deal. Husband returned w the food. 1st thing I noticed was our large frosty was vanilla (we ordered chocolate), so he went inside to exchange it (only to find out the chocolate was broken). During that time, I went to dole out the burgers for my kids. My son, order correct....kinda. He had a plain double, but zero cheese in between 2 patties. Just one slice on the top bun. Awesome. My two girls? I ordered 2 double stacks w only cheese and pickles. Opened them up, there was everything, plus bacon. I went inside. They took the previous sandwiches back and remade the sandwiches correctly. At this point, let me remind you that this is an ONLINE ORDER. They can physically read the order. As we left I, being the mom and always the last to eat, opened up my supposed single plain cheeseburger.....that somehow had DELUXE toppings on it. Wipe it off and press on at this point. SMDH. We had also ordered nuggets, yet there was zero ranch that was requested with the order. SO, bravo....they got only the drink and the chicken nuggets correct. In general, I love Wendy's. It's usually my favorite fast food spot as their food is usually the best, however, this location continues to disappoint over and over again with lack luster care to orders. Yes, at this point I'm being petty, but the back and forth of going inside...the fries were, of course, cold before we were able to eat. read more

Got the wrong food from the drive thru. Called to tell them they gave me the wrong order. Had to drive back up there to get the correct food and when I called to tell them I was there, the manager didn't hang up the phone at the end of the call so I got to hear her bitching about how much the customers were on her nerves because we want the food we actually paid for. I can see how that's annoying when your entire job is serving the correct food people order and pay for. Oh and the fries were disgusting. Soggy, greasy and cold, even in the order I had drive BACK up there to get. Wendys used to be my favorite fast food. Won't be going back to this one. read more

Today I went to the drive-thru, the girl that took my order was not very friendly, she wasn't mean but she wasn't friendly which is unfortunate when you're in a customer service field. I'm writing this review for the woman at the window, her name is Janet, if you have not been to this location you have got to go just to meet her. She has the best Spirit ever. Always having a good day, always wishing you a great day, she's the reason why I gave the location of 4, the food is fine but her service alone was beyond great. Go see Ms. Janet! read more

Horrible customer service. Gave me half my food on a delivery because they are out of spicy chicken sandwiches. I told them to substitute it for the other burgers and they still didn't. I call for a refund and they told me "no you can come to the store and pick up the other burgers if you want." I got them delivered for a reason, not so i could get half my food, drive to get the other half. Garbage establishment run by garbage people. read more

wendy's haha yummy beeger better for me plz in my tummy i love grease in my stomach at scary hours time read more

Wendy's - Bacon, Egg & Cheese Biscuit Combo - Burgers Near Me - Martinez, Georgia