The guy was nice enough, and I guess I should have...??? Scrutinized the contents of my bag?? Idk! A burst sauce cup that's leaking and sticky??? How do you not notice??? C'mon guy! You got ONE job! read more

Wendy's - Burst sauce cup. Gross, dude. - Fast Food Near Me - Livermore, California

God you think the workers get paid here $20 an hour, the quality of service should be better. Greeted by an impatient cashier who didn't want to be there. Order was fast but thrown at the counter like I was suppose to fetch it with my mouth. The world isn't fair! read more

Night shift continues to give cold food to me and co workers. They make you pull up and wait just to bring food out late , cold , and incorrect. Super inconvenient for people that have 30mins to eat. read more

I would steer clear of this Wendy's. I literally watched them drop a sandwich and put it in the customers bag. Now, it was wrapped and it did open up at the top. However in food service, when something like that touches the ground, it's supposed to be done away with. If there were fries, then whatever was on the floor is now touching the fries. I said something to the worker and she just laughed it off. Yea gross.... read more

Bad experience asking for my meal to be fresh. Waited 15 mins out front for him to bring me the same bag. Had to refund the entire order and come inside to request a fresh meal. Each time they attempted to make my meal he would stop them to assist with drive through. From the moment I entered drive thru he had an issue with multi tasking which caused the whole ordeal read more

Wendy's - Each time they attempted to make my meal he would stop them to assist with drive through - Fast Food Near Me - Livermore, California

I've been coming to this location for years. thought I would write a review after having another great visit today. The staff are polite, pleasant and always have a smile! Very professional the way service used to be and should still be. I go through drive thru 99% of the time and this has been my experience. Excellent! read more

Fries were older than the Jurassic period, but the customer service is top tier. I haven't had a single problem or felt awkward to order ever. And I've never had a wrong order. There service, speed, and overall etiquette is enough to ignore the old fries‍ read more

Wendy's - Fries - Fast Food Near Me - Livermore, California

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Okay this Wendy's, wtf happened to you guys. I used to come here often since I live close by. -your service sucks -your food isn't hot -your drive thru staff can't seem to put 2 and 2 together ... I just can't with you guys. And what happened to that one really nice lady with big breast. read more

We'd been wanting to go and try Wendy's breakfast since forever, and today we decided to finally do it for real. We initially thought about going to the one in West Dublin area but going east-bound from that location was always a little bit of pain, so we decided to visit this store in Livermore. This location was conveniently right off the Airway exit and was easy to spot. The entrance to the drive thru was a bit hidden though; you'd have to kinda drive around the back to find it, but it wasn't a big deal. Now, the food: - Classic Sausage, Egg & Cheese Sandwich: they called the bun a breakfast roll, but to me it was Wendy's version of an English muffin. It was thick yet soft, and inside they put a fresh-cracked egg, grilled sausage and melted American cheese. It was pretty good. 500 calories. - Sausage, Egg & Swiss Croissant: Pretty much similar to the first one but here they used a flaky croissant bun instead - soft, buttery and yummy - and they used swiss cheese sauce. So to me this was more delicious than the first one. 600 calories. - Breakfast Baconator: this is I think their ultimate breakfast items. On it, you'd find grilled sausage, American cheese, Applewood smoked bacon, and a fresh-cracked egg. Oh they they put more cheese and more bacon all covered in swiss cheese sauce. So obvi it was hecka delicious! They used their regular burger bun for this sandwich. Each bite was heaven. 730 calories. - Seasoned Potatoes: delicious perfectly fried potato wedges seasoned with black pepper and garlic. They were awesome. read more

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Went through the drive though, couldn't understand a word the worker said and he made us repeat ourselves like 3 times. Once we got the food my frosty wasn't even full and considering it had Carmel swirl in its title it lacked Carmel. read more

Great food. Chili cheese fries were awesome. Classic and bacon cheeseburger was great.

When I want a snack A Biggie Bag Meal does the Trick!!! It has a Double Bacon Cheese Burger 4 Chicken Nuggets Fries And A Soda For $5 A Baller on a budget Approved Deal!!!! Service is Average!!!! Clean and Tidy Location Drive Thru Closed at 11pm a little early if you ask me. read more

Can I please have a baked potato? No we don't have any rn Ok can I order #6 with a side of jalapeño? No we don't have jalapeños either. Cancel my order since you guys don't have anything read more

The salad I ordered is freaking salty. The bacon, chicken and cheese even the guac is salty. I wanted to return it but I ordered for delivery because I'm sick. This is freaking bad. You guys location has bad review already why did I even bother ordering here. My mistake! Won't happen again! Do not order here in Livermore Airway Wendy's!! Stay away!!! read more

Came here on my lunch and the wait is long. I had to park in front of the store which I have never seen before Wendy's do before. Too bad I had already paid for my order if not I would have just gone elsewhere. The management is very nonchalant and not customer friendly at all. read more

Food is Wendy's'. Nuff said. Service? No so good. Oh there's a lot going on but none of it pertains to taking and order, getting it right, or even telling you it's really. Let's just leave it at this. If you come here, stay on top of every part of the process. It's the kind of place where you need to be the boss of getting it all right. read more

I never experienced such poor service in my Life as I did at that Wendy's. The staff is untrained, unfriendly and useless. I don't know who owns this location but they should the world a favor and sell it to someone who likes customers. read more

I don't know why every time I order through DoorDash my breakfast sandwich never has cheese on it. It's always something that's missing.

This location seems to be slipping. Listening is apparently not among the required skills for the drive-up. Today, light ice was a cup full of ice with almost no soda. Sweet and Sour sauce for the chicken nuggets wound up being BBQ sauce. There was no ketchup for the French Fries. Half the French Fries were orange - I don't know what that means but I'm afraid to eat them. When I lived in Dublin (about 9 miles away), the prices were lower and the quality was better. 8-( read more

It is quite convenient to get your gas and grab a quick consistent bite of food while you're waiting. A typical burger meal is between 8 and $10 we also had a stuffed baked potato which was about $3 all of it was well-prepared presented beautifully and worth the money. read more

Wendy's - To the left of the entrance to the food store and paying the gas bill - Fast Food Near Me - Livermore, California

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I WISH THERE WAS A "ZERO STARS" CHOICE! I've had several issues with this location in the past, but this last one takes the cake. I will NEVER eat at this location again. I went to the drive through to order our food, and I think that was something I should have thought bvb twice about before doing. Because, like Joe Pesci said....."they eff you in the drive through!". There was only 1 car in front of us, so obviously it wasn't a busy night.but we were in line for over 20 minutes. As we were ordering, the person taking our order told us to "hold on" at least 3 times. When he finally took our order, I had to repeat it 4 times. Then, some other person working there, also started speaking almost at the same time; asking for our order. So at one point, I'm speaking to both of them alternatively. This caused all kinds of confusion. Next, came the fiasco at the window when we were picking up the order. They left half of the order off, so when we received the bag, 1 of the meals was missing. When we brought it to the attention of the person's attention, he did apologize. We give him the receipt back to show him it was incorrect, he charged us for the other meal; but when we asked for the receipt again he said he couldn't find it. So, he lost it in about 1 minute. At this point, the other person who started taking our order joined him and added more confusion. They were going back and forth about procedures, and the order taking, and about how to reprint the receipt, etc. After finally getting it right, we received both meals and finally left; OVER 20 minutes later. If you're looking to eat at Wendy's, AVOID THIS ONE AND VISIT ANOTHER LOCATION. This one is the worst and has gone downhill over time. But I guess that's my fault for trusting them again after being disappointed in the past. It won't happen again though; I guarantee that. read more

I got here around 9 pm and I was the only Custumer inside. I had to wait about 20 minutes for only nuggets and two fries. And it would've been longer if I hadn't gotten up to ask for my order and repeat everything I had order. Meanwhile they were talking and just standing around. Plus the quality of the nuggets wasn't good, they were hard and cold-ish like if they've been sitting for a while. read more

I've been raving about Wendy's breakfast since it came out, the honey butter chicken biscuit was my favorite for a while but I've moved on to the bacon swiss croissant and it never lets me down. They've also perfected the potato wedges for breakfast, it'll always be my go to for a quick breakfast spot. Also, order through the app, great offers all the time and free food with points earned! read more

I am giving one star for the one time they have got our order right and the manager at the window was nice. I cannot eat wheat or dairy. I don't usually have an issue with cross contamination. I order a burger no bun or cheese but would like mayo, ketchup, lettuce, onion and tomato and a baked potato, no cheese, no cheese sauce, but with chili and chives. Three times I have received a burger with nothing but meat patties even when I have stressed I wanted the condiments and once they tried to give me chili fries, and the guy argued with me that I had ordered fries and not a potato. Once on a Saturday morning (different from the evenings), I got what I ordered and when I asked for condiments the manager was surprised when I told her I had been receiving plain meat patties. She is the reason they are getting one star. Tonight was the worst. I thought if I ordered it through the app and it was written there I would get it. I pulled up and the guy at the window, same one that argued with me that I ordered fries last time, Told me to park and come in. I said can't you just bring me my food? He said you need to park and come in. I did, and another guy proceeded to had me four separate bags, all taped shut, and then two frosties. No big bag or drink carrier. When I asked for one, he pointed behind me at the drink station to get my own. I asked if he had a bigger bag and he did go get me one. This time I added bacon to my burger. When I got home and opened all the little bags, he had put the chili potato on its side when he put the little bag in the big bag. My burger had meat patties and bacon. Nothing else. Seriously? The worst service and rude people (most of the time), I think I am done. read more

Wendy's - Plain meat and bacon - Fast Food Near Me - Livermore, California

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If you like eating at gas stations your in for a treat. This shares the lobby of a gas station for some added ambiance. Connected with a Chevron is this Wendys. I tend to like dining among travelers on the interstate because I find them more interesting than at neighborhood type places. People going places are always more interesting than ones that just sit around, right? Outdoor seating, a shared bathroom with Chevron, lots of pine trees and parking... what else can I say? Ambiance of the dining room is actually incredible. They really did something special in designing a peaceful place to have your Jr Bacon Cheeseburger. It is a safe distance from the chaos of the kitchen yet there is still interest of overlooking the gas station mini mart. Lets talk about the frosty here. You can choose either vanilla or chocolate and its not like a milk shake nor is it like soft serve... its somewhere in the middle and requires a spoon. I do like these and they are so inexpensive. Food was good and prepared quickly. I think the overpriced fuel draws people in to what is likely an impulse purchase of food. read more

This please the food is really good and very hot I recommend it. They are also very friendly in the service and it is very clean. read more

Made me and my partner sick. He had chicken strips and a chicken sandwich and I had a baked potato and a sandwich without meat just the bun lettuce cheese but I ordered it that way The meal was served piping hot so I don't think it was any pathogens in there or uncleanliness . The bun did not taste the same as it has for years but that is the only difference. We were sick off and on for 2 days. It might just be a change of ingredients that didn't set right with us but this Wendy's was one of my go to places over 10 years ago and never had a problem so yeah It's weird. Also I have eaten at other Wendy's recently and have not had s problem. So it's a mystery since that was pretty much the only thing we had all day. read more

3rd time in as many months this location has screwed up my order. They have given me completely the wrong order. You order via numbers. How hard is this! I look on the bag for the customer service number. Like every other fast food place has. Nothing... Going to call visa and dispute the charge. At least then I will get my money back. read more

1. Never says total or to drive up. I sit there for many seconds wondering if she still needed more info from me. 2. Pull up to window, she hands me the plastic bucket to put my cards in without ever turning her head to acknowledge or greet me. Face glued to her register. 3. Never asked me about sauce so I had to ask her. Gives me two sauces while still never looking at me, one fell to the ground because she wasn't looking. 4. Asked me what drink for the kid's meal, but it was never included. Only noticed once I got home. 5. Roasted Pecan Salad - Never got the pecans. If the manager(s) is/are reading this, focus on workers that have at least a BARE MINIMUM of customer service skills. Greeting/acknowledging the customer is expected with each interaction. Oh and have someone double check that everything is in the bag before giving it to the customer. It takes literally 5 seconds to do this per order. No excuse for this at all. read more

This place is unbelievable. Do they even monitor their drive thru? I went in the morning before I had class because I was relatively hungry for something quick and greasy, so Wendy's of course came to mind. I hadn't been here in 7 years. I sat in the drive thru for about 5-6 minutes without being greeted before deciding it was just plain ridiculous and I could be using that time to go to the starbucks across the overpass. It's hard to mess up fast food, but these people nailed failure. Sorry to say I won't try again. read more

Horrible customer service. Order a burger with no cheese because I'm allergic and when I get back to work to eat my lunch, not only did they put cheese out put extra. How is that possible when I asked it with no cheese. Just wasted my whole lunch and money. Won't ever come back to this place again and I'm going to tell all employees to not go there either. Just horrible, corporate needs to come and check this place out! read more

Wendy's - a hand holding a cheeseburger - Fast Food Near Me - Livermore, California

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I gave it a two stars cause the rest of my order was delicious. But in the chicken nuggets, I found whatever that is in the photo. Unfortunately, I already ate one before I noticed this on my drive home. I normally don't have any problems with this place until today. I will still eat here again though due to the location and I like their food despite this finding. read more

Wendy's - 4 PC. Spicy Chicken Nuggets - Fast Food Near Me - Livermore, California

If you want hair , multiple hairs, in your food... Order the baked potato from here. That's all.

So where to start, I'm not racist by any means but the Indian lady who took our order (drive thru) rushed us so much she didn't even let us finish ordering. Okay that was a bad start so then we get to the window and she's there and a Mexican lady to, we get our bags and check them because we were so rushed so we were missing a kids juice and we asked for it and the Mexican lady was super nice, okay so we get our change ( the Indian lady gave our change to the Mexican lady so she would give it to us and that way she could put the blame on her ) and we're missing 4$ thank god we checked and then we told them and she knew she didn't give us the right amount she knew we caught her, over all be careful with that Indian lady she's a horrible employee and we had to ask for our receipt to read more

I work right next door at holiday inn and i went through the drive-thru to get some food. I ordered Crispy Chicken BLT and this was what i got. Just bun chicken and lettuce. These people are something else. Im going to just dispute my charges. And get money back read more

Wendy's - Fast Food Near Me - Livermore, California

I ordered an Uber and requested this as a stop on my way home because the website said they were open.... Now I'm paying 2 times the Uber fair and they ended up being closed with a paper sign saying not open until 4 am read more

I'm not sure why everyone's expecting some gourmet food from a fast food place. Or why people expect perfect customer service from people who are probably high schoolers trying to make some sort of income. Wendy's has got some good fast food. They have good deals, and their frosty's are the bomb. Don't go here expecting high quality food or classy servers... it's just fast food. Rating this a four star because of how low it is for no [good] reason. read more

This location was on point! Perfect fries and burger. Bacon was perfect and they also didn't flood my drink with 80% ice. My order was 100% correct via online in store pick up. Not sure why the ratings are so low... I'm actually here for the second night in a row Bc it was that good. Here from so cal for work. read more

They don't know how to make frosties. My girlfriend had one for the first time and she hated them completely because of this restaurant. They made it watery and almost like a milky icee or slurpee. She said it was the grossest thing she's ever had and she didn't know why people liked them so much. Had to convince her to try it again somewhere else and she's in love with them now. Some how, somewhere here they just don't care and that's a shame. I get you're making minimum wage, but that's no excuse. But the blame isn't in the employees. Usually, it goes all the way up, the manager or owner of this branch. They must not care and must treat their workers as expendables, or whatever. Whatever the case is, it's sad. I tried their food and at least when I ordered, it was warm and the fries tasted like they were sitting a while. read more

Ordered the crispy chicken sandwich and fries, through drive up. Sandwich was overcooked, had been sitting awhile, included 1 piece of limp lettuce and a small slice of tomato, no dressing. Fries were limp. $16 for two chicken sandwiches and one order of fries. Yuk, never going back!! read more