The correct response when making a mistake on someone's order (especially when they've gone through the drive thru and then had to park and go inside, thereby negating the convenience of a drive-thru) should be "I'm sorry, let me fix that", not an ugly silent stare. I was inconvenienced, but I did not get angry until both the girl at the counter and the one from the drive thru window gave me attitude for asking for the things they'd left out of my order. Bad behavior, poor manners, poor management. read more

My bottom bun literally had bug skin.. and they couldn't offer me a refund for an $8 meal because I had taken a single bite out of my burger. They did offer to remake it but why on earth would I want anything food wise?? For the inconvenience they gave me a frosty lol.. if I could give zero stars I would! Absolutely terrible service, manager definitely could've done something about this but chose not to! read more

Wendy's - Bug skin on bottom bun - Burgers Near Me - Kyle, Texas

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Wendy's is in a safe location yet good luck getting out of there during a busy time of day. This facility has above average speed to order and the employees are pretty nice. That said I'll be brief as if you've been to Wendy's, outside of the service, the food should be about the same. As far as sides go, their fries are ok, I mean it's just potatoes and salt with the same fast-food flair as everyone else. I'm not a fan of their chicken nuggets as there's too much breading while the sauces are just ok I suppose. I'm not a fan of FF sauces as it's a lot of stabilizers, artificial this and that and preservatives. Their soft drinks are much like any other chain however where we diverge from the norm are their Frosty's. The defacto seller and most popular item is the chocolate Frosty. They do have seasonal variations that deserve attention. The vanilla incarnation is pretty good too, just as one would expect however in vanilla form. If you're fortunate enough to have tried the orange creamsicle for the limited time it was around consider yourself blessed. OMG this thing was outstanding. From the texture of the Frosty to the forward tasting orange giving way to the creamy ending it was an outstanding effort. To bad it's gone now in June, replaced with the mixed berry Frosty. I can't wait for it to come back. As for the sandwiches I'll be brief as everyone's been to Wendy's. The burgers are good and more tasty than their competitors as the meat just taste better. The veggies are average at best, sometimes I get some great looking lettuce and tomato, sometimes... it looks like it was in a fight with an eggplant and lost. Still the overall burger is good. I've always thought the grilled chicken sandwiches taste better than the fried ones as there's just too much breading. That and when adding bacon to a fried chicken sandwich it's just too much fat for me. So either go basic fried sandwich or grilled with bacon. Overall, Wendy's at this location is above average speed, average food and the employees well I've seen them in good and bad moods but always respectful. One hope I have is the orange creamsicle comes back soon and they served their "breakfast potatoes" (back home we call them home fries) all day long b/c they're better than the fries. I haven't had a bad experience at this location but then again nothing spectacular either. That said, if you're craving Wendy's this will work for you. read more

Wendy's - Burgers Near Me - Kyle, Texas

I'd leave a 0, they are open 24/7 or says google but when you order they say breakfast only and won't cancel the order but want you to cancel it so they get the money and you get barley anything back. scumy if you ask me. do better or fix your menu. it's not that hard. either make the food or change the menu not sure if it's lazy night people or the this location but based if the reviews sounds like this location read more

It's another review on Yelp brought to you by my work. This time hanging out waiting for tires to get mounted at the local Discount Tire. Did my business there and walked a hundred yards north for breakfast. First and foremost, there's barely ANY fast food restaurant that's set up for dine in customer service. I've experienced this too many times to count as of late. Let's just cater to the drive thru folk and call it done. Thing is I'm carless here; left my vehicle attached to a trailer over there for tires. Stood at the counter for a few minutes before getting my order in. Wait, no tea in the dining area? Another long wait to get my preferred drink. Breakfast is served! Except with one word the advertised menu price went up another 50 cents. Medium??? I guess all menu descriptions are for small drinks and side of taters. I'm finally eating. Better that the golden arches. Taters are more seasoned which is nice; cheese options are nice too. Didn't exactly scarf my breakfast but I needed another drink in the end. Literally stood at the counter for 5 minutes. Everybody was hiding! Took a selfie!! Literally could have robbed the registers while making my own French Toast Sticks. If I had the fancy headphones I coulda punked customers into believing Wendy's served Whoppers and Mexican Pizzas like Letterman back in the 90's. read more

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This wendy's has bad quality. When I went there my burger was old and cold, and my frosty smelled like rotten milk like they never clean the machine. I was grossed out and tossed all my food. Will never go back. Also the cashier did not know how to count change. read more

Whoa!!! Either I ate at a different/improved/under new management Wendy's, or I just used up all my karma points for the next century. Visited here on a trip between San Antonio and Austin in late June 2022. The inside looked and smelled newly refurbished, at least on one side of the store. Very clean, and the service was both fast and friendly. Food came out hot and properly made, with no mistakes. Easily one of the best outlets I've been inside in a while. Either someone lit a fire under the local manager or I stepped into the alternate-universe Wendy's so YMMV!!!! This place scores a 5 out of 5 on the 'CTJ Scale', as noted below. 5 out of 5 stars: Come-to-Jesus good. Would be OK passing away after finishing a plate here. 4 out of 5 stars: Come-to-Mary good. Would be OK having a nosh here with Mother Mary. 3 out of 5 stars: Come-to-Joseph good. Would be OK having a beer here with Jesus' Dad. 2 out of 5 stars: Come-to-the-Apostles good. Meh. Wouldn't have my last supper here. 1 out of 5 stars: Come-to-Nobody good. I wouldn't have my penultimate supper here, either. read more

Wendy's - The Wendy's single. Came out great! - Burgers Near Me - Kyle, Texas

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Yes, you're looking at this picture right. At 12:50pm my wife had ordered a ghost pepper ranch chicken sandwich and it wasn't until almost the end of the meal that we see mold on her sandwich. This is disgusting and unacceptable, and the best they could do is replace the sandwich, not the I cared for the replacement of the sandwich I just wanted an apology, they didn't even do that. Definitely the last time we come here. No sympathy, terrible service most of the time I come here and they usually get the order wrong when I do order from this location. I say save your money and go to another restaurant instead of wasting it on mold at this place. read more

Wendy's - Burgers Near Me - Kyle, Texas

Worst. Most. Disgusting. Wendy's. I've ever. Been to. While it would be easy to just write paragraphs about how bad this place was I'd rather bullet point the worst parts! 1.)NO AC in the building at all. It was so humid and hot in there. 2.) It smelt awful. Like god awful. 3.)Many bugs on the floor. 4.)Trashcans left out of their storage bins. The trash juice was dripped all over the floor causing it to smell awful. 5.) the employee who helped us at the counter was a young gentleman who seemed to be high on some substance. His inability to take our simple order was mind numbing. 6.)the bathrooms smelt and felt like a Porta-john 7.)when handing me my drinks the employee stuck his hand. HIS WHOLE HAND(black painted fingernails with gunk under his nails)inside of my cup. 8.)they supposedly limit the amount of sauces you can get. I need 3 ranches to dunk my nuggets 9.)It was so. SO. SO. HOT!!!! 10.)I felt like I needed to shower after being in there for 30 minutes. Thank you for taking the time to read my review! I hope you have a wonderful day! read more

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Sandwich and apple pecan chicken salad tasted great. We each also had medium chocolate frosties. Everything tasted great and the person at the window got our order in good time. read more

About once a year, I get a craving for Wendy's(or maybe I just block out bad service). I think after today, I am done wasting my money on horrible service and mediocre food(if they get the order even half right). Slow...rude...clueless. NO THANK YOU. read more

Don't waste your time or money. Terrible drive thru service on Friday November 8th at 7:36pm

This is the worse place to order from, at least from the night shift. The food is always cold, and the fries are always dried up. Every time I door dash, they always forget to send my whole order, they always for get something. I ordered a Baconator tonight and the meat was black, over cooked, greasy, and it smelled bad. The fries was cold and dried up, so I threw it away; it was just straight nasty. I took a few drinks from my fountain drink and it tasted old, so I poured it out, and coming out the bottom of the drink was a piece of what look like mildew, hopefully I don't get sick. I door dashed a week ago and they sent me 2 buns wrapped in Wendy's foil, they forgot to add the meat, cheese and veggies. I repeat "I WILL NEVER, EVER, EVER NEVER AGIAN IN MY LIFE EAT AT THIS WENDYS". This is Wendy's is straight up horribly. read more

Wendy's - A empty Baconator. This is what was delivered to my house. - Burgers Near Me - Kyle, Texas

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It was ok. They got my order wrong but they were nice and fixed it. The burger was ok. There were no pot holes in drive-through. I went inside to eat and it was clean. But the fries were not fresh read more

Decided to try the Krabby Patty Meal and it was so good! The burger was hot and neatly put together as if the cook took his/her time. The customer service was pretty good as well. Four stars instead of five because there was no ketchup, napkins, or straw. read more

The staff here has always been fairly unpleasant, but today while picking up a mobile order for myself in the drive thru the manager (or I'm assuming- she wasn't in uniform and was dressed nicer) snapped at me in the drive thru window and lectured me, saying that "you know you're supposed to pick up those orders inside. We have a contract with you." I explained to her that I'm not with Favor or whatever delivery service she thought she was berating, but jfc who talks to people like that? Nothing about my mobile order said anything about delivery, and the app told me to pick it up through the drive thru. Not only that, I wasn't in any uniform- I wasn't even wearing a bra! I was wearing a t-shirt and yoga pants. What made you think I worked for you? The thing is, I've done work with Favor in the past, and if any restaurant spoke to me like that even if I was doing a delivery for them, I would make a note to never eat there. She didn't even apologize; she just slinked back into the restaurant and let the poor girl in the window hand me my drinks. read more

Did have any of the drinks we wanted so we got different drinks and the. They gave us no straws. They gave us half made pub fries with no cheese on them. And then when we got home my husband noticed his burger wasn't even in the bag. No reason for it considering there was no line in the drive thru and inside looked not very busy read more

Terrible food, long wait times, awful service. I was treated as though I was the inconvenience. It took almost twenty minutes to get my food when I was the third car in line. Avoid this place like it's the plague. This was during the Night Shift, i Hope they have a little more decency during the day. read more

these mfs always have an attitude and can't seem to make one order right. it's a burger bro not a mf beef Wellington

service is so cool and got free food because im mrbeast, the food is good, got my food in time. read more

Wendy's - a young boy with his eyes closed - Burgers Near Me - Kyle, Texas

Employees don't give a crap about their customers, specially going thru drive thru. Waited 15mins for them to answer and nobody answered!! I just took off, never coming back to this place read more

Save your money! AVOID THIS WENDY'S!! I went to this location 5/28 - after sitting in the drive thru for 35 min I finally reached the window and gave them a coupon. Nothing was said at the time, but when I looked at my receipt, the $3.69 had NOT BEEN DISCOUNTED. I called to complain and was told that I had ordered the wrong thing to be able to use the coupon. I pointed out that I was using the coupon to order, she then told me that the coupon was expired - the exp. date was 6/30/21. I pointed out that it was not returned and nothing was said at the window - her response was "oh well, there's nothing to be done now - not that I'm calling you a liar". DO NOT WASTE YOUR TIME OR MONEY HERE!!! CRAPPY CUSTOMER SERVICE!! read more

I went on the drive in with only 1 car I front of me and nobody behind me and ordered 2 $4for4's One of them was to have the spicy nuggets with the ghost pepper ranch cup. After getting home which is in San Marcos I had checked the food and they did not give me my spicy nuggets they also forgot my ranch cup and did not give me any straws for my drinks. I had tried contacting the store and nobody is picking up and they are not busy as being told from a friend who works right next door. About to head in and see what happens. read more

0 stars. I didn't receive my entire order at the takeout window. When I went back they refused to complete it. The manager told me she remembered handing it to me herself which is a lie. Another employee handed me the bag. So I'm out $15.00. Terrible customer service. Never going back. read more

Usually not one to complain however, this time was just a bad experience all around. We ordered through the Wendy's app and pulled up to get our food. Our fries were unsalted and cold and our burgers barely warm. After receiving our bags of food, we had yet to receive our drinks. It took them 5 minutes to even realize we hadn't gotten our drinks even after asking if we got them a few minute prior. Our drinks tasted like unflavored carbonated water(they were both supposed to be cokes) It wasn't even busy at the time we were there. Super disappointed. read more

Did not like the service , the app was not working proper so went to drive thru and was not allowed to order the nuggets was told had too use app , that is very ridiculous read more

I usually don't like Wendys, but this location is great. The food is always hot like it just came off the grill/fryer. The staff is friendly and I alway leave within 3min of ordering my food. I HATE Wendys fries... But I LOVE the fries from this location. Keep it up Kyle Wendys. read more

Worst experience I have ever had at a Wendy's. Go through the drive-through line at 3:15 PM in order a small fry and a medium Coke Zero. I hand my credit card to the guy, he runs it and as he hands it back to me he says that will be $5.72. I'm caught a little offguard as I drive forward i am thinking that seems awfully expensive for those two items. Then I open the bag and find there is no straw for my drink and no ketchup for my fries. I'm at a super raisie busy intersection off I 35 so it's impossible to go back. SO frustrating! read more

I would give negative stars if possible. This has to be the worst ever. Take my advice And starve or vending machine sandwich or gas station sushi. Anything is better than the Wendy's in Kyle. read more

this wendy's is so mid, only people in line and the employees inside are standing inside listening to music doing nothing, ordered the most basic items on the menu but in kyle this is the best you get! read more

Never disappointed me good fast food amazing frosties like the best frosties in town and out of town. I dip my fries in the frosty I fill up at this Wendy's. read more

This Wendy's is the absolute worst! The Manager Abel is extremely rude and racist! He threatened to call the police on me after I asked for " Extra Crispy Fries 3 times while ordering and once at the window after waiting over 30 minutes with several cars in front of me. He came to the window with an attitude and told me " they couldn't burn or cook my food to my expectations ". I simple asked for " Extra Crispy Fries and no tomato as I am allergic. He told me that he was no magician. I asked for my money back and he refused, threatened me and told me he was contacting the police as " that's what black people like"!!!! Excuse me!!! This is very inappropriate and unacceptable behavior! I was baffled and asked him why? He said" i was trespassing ". How was I trespassing and I had ordered and paid for services!!!! Adrianna came to the window and was going to refund the money, but he told her " No". I continued waiting as he was on the phone ( I couldn't hear what he was discussing, but this time I had my phone recording). He came back to the window and threw my money. I asked him if he wanted his food back and he said, " no, I don't want your COVID food, you can take that COVID somewhere else ". His attitude and demeanor was TOTALLY, unacceptable!!! I asked when the General manager would be there and he told me the next day! PLEASE DONT GO TO WENDYS! I would upload the audio of this rude manager, but it only allows pictures. read more