Somewhere Dave Thomas is crying in Heaven. Strike 2 to this location. Went to dinner last night heading to Big Bear with 90 yr old father in law. Wait was ridiculous, then my wife didn't get the Chicken salad she ORDERED. THANKS YOU NUMBSKULLS SHE WENT HUNGRY LAST NIGHT ONLY SALAD IN BOWL NO CHICKEN. NEVER EVER GO HERE IF YOU WANT A GREAT EXPERIENCE. 2 MONTHS AGO the bathroom was so Filthy I wouldn't let my father in law Touch anything in there except do his business. Disgraceful. Mike Sirota read more

Horrible. After several attempts to place my order they STILL got it wrong. I got shorted a burger, and the burgers that we DID get were all wrong. And, the meat was barely warm. "Tired meat" is the best way to describe it. The fries were mushy and bad. This is the WORST Wendy's I've ever been to in my life. Never again. read more

Not sure what the deal is lately "but lowering my expectations" isn't going to happen. Guy at the front ringing people up acts like people coming in to get food is an inconvenience. Doesn't greet us even though we greeted him. Then when I go back to the counter he asks me "what do i want". Was just looking for some ketchup and bbq sauce. Customer service gets a negative 5 star review here. read more

BS. I asked for a hamburger and the guy kept saying single, double? I kept saying, just a normal hamburger. Couldn't understand the guy well through their cardboard taped up drive through speaker. Get my food and it's a giant burger with mayonnaise (not at all what I asked for) and they don't give me a receipt. turns out it was $10. Deceptive. This Wendy's used to be awesome many years ago. what a joke. read more

This location is a hot mess. Never get orders right. I'm standing at counter for 5 min and not even a hi. App is not working, can't redeem offers. I give up. read more

Workers are rude, place always has flys in the dinning area , workers are always sitting talking while one does all the work

This place is terrible during the day and slightly better at night. Several times I've had missing items. You have to repeat yourself over and over and even then they get your order wrong. This particular location seems to struggle. I recommend nearby Habit burger or the Jack in the Box in the same plaza. read more

I mean, it's a chain restaurant, so there's nothing extra special to say about the food. But, I've never had a bad experience here. The staff is almost always very friendly and helpful if anything has been wrong. I've only had to have an order corrected from here twice, but one of those times, they turned what should've been a single burger to a double! Well, I certainly can't complain. read more

Sometimes a fast food restaurant should be treated like a black box. Just pull up through the drive thru and get your grub. You don't have to worry about what's inside. I had to enter this establishment because I had a custom order and it would be easier than talking to a human rather than through a plastic speaker. So when I walked in a I was greeted with the smell of urine soaked sheets. Having three kids I know such things and that's what I smelled here. The reality was that that the bathroom was so dirty that the stink had infiltrated the dining area. As for the décor this place is very dated. So impersonal and cold. Reminds me of my first apartment, which is a place I'd never want to go back to.. In..any..case... I placed my order and waited, all the while noticing how dilapidated their ketchup station was... The manager was really nice and she made sure that all of my items were correct and she even put them all in a large carrying bag. She also put my drinks in a holder without having me to ask for one. The food was pretty good but there are a few things of note. One, the spicy chicken sandwich was pretty tiny, especially when compared to the Jack in the Box version next door. Kids meal rocked and included a robot puzzle. I got the Frosty for the kids and it came in a perfectly appropriate sized cup ( mini sized). The fries were soggy but in a good way. Overall it's good fast food, but you should just use the drive thru... read more

Wendy's - Asiago Ranch Chicken Club. - Fast Food Near Me - Escondido, California

We went in today to have 3 orders as the drive thru was super long. Not only did it took 20 minutes to get a to go order but the lady after me for her order first. Then, the baconator portion was half. There are flies inside their store. They need to either be retrain, change their management or close down the ator read more

Wendy's - This is how it came. - Fast Food Near Me - Escondido, California

Order taker really rude over the speaker Did not even acknowledge me when robotically took my card. No receipt Presented was ok Missing dressing for my salad read more

I try Not writing reviews but this time I hope the manager see this review! Went to Wendy for two Egg & cheese Croissant sandwiches! The young lady was unpleasant & her tone was Not welcoming. She said things like "WHAT do U want" & "WHAT KIND OF BREAD" I repeated my order, "2 egg & cheese Croissant Sandwiches" She said WHAT, no bacon or sausage? I repeated my order again and then a Man came on the mike and declared that those Sandwiches Come with Meat, no exceptions! I don't argue that Fools & said, Okay! Well, I know this is Not Burger King, but how hard is it to leave an item off! Besides, I actually had this made for me a few weeks ago & Staff was Very friendly...I predict Breakfast Will not be served at Wendy's much longer bc you're Not good at Service! It failed years ago for the Same reasons...Ask me how I know! read more

Slowest people. Gross neglect for health code, person on register wearing food prep gloves, touching money and food, the rest of the workers preparing the food don't wear gloves at all. read more

12:10 arrival- drive they 10 cars deep. Inside 5 people waiting just to order! 5 people behind counter working, way understaffed. Stop blaming Covid for lack of customer service! read more

I rarely review corporate chain restaurants but this Wendy's definitely warrants one. I normally opt for the drive-thru because I get off work late and the dining room is normally closed. The manager Armando is usually the one who takes my orders. This guy has probably the best customer service I've ever experienced at a fast food joint. I've never had a mistaken order through him which assures that I don't have to double check my bag before leaving the window. He not only gets everything right, he is also super friendly and courteous. The food is you know, typical Wendy's (besides the fact that they have the best fish sandwiches but only during the season leading up to Easter). But I've never had a bad meal here. I do want to make a suggestion though. Rename this location "Armando's" instead of Wendy's. read more

Can't even order from food they have nothing and no signs say anything. Just pore management!

The location is very clean, and the staff is friendly. The problem was order accuracy. I placed an order on the app for 1 of the Jalapeño popper sandwiches, and 1 Baconator. We got 2 double cheeseburgers. So, I went back in the restaurant. The cashier was very friendly, and told the cook the problem. She gave us a fresh bag. It was sealed up so I couldn't see what was in it. When I got to my car, I did have the Jalapeño popper, but the other burger was just cheese and ketchup. I was in a hurry so we just ate what we had, but I wasn't exactly satisfied. I think the staff may have been new. They were placing the sandwiches in the bags and losing track of which orders went to which people. read more

Stopped on a whim for a quick bite on the way home from work. Ordered Jr. Bacon cheeseburger and fries. Cost was over $5. Food was fresh and hot. read more

I am an employee in this shopping center and this wendys is horrible. I've NEVER received hot food here. Hot crispy fries guaranteed is a JOKE. I'm done wasting my money here. Do better. read more

Still like Wendy's , hamburgers were good. Chilis were delicious. I am going back there and try some of food in their menu. Service was fast And were friendly too. read more

Wendy's has been my favorite fast food hamburger place for over 40 yrs, around the country. I have always ordered dbl cheeseburger combo. Burger with xtra mustard, xtra pickle, onion. I have been to Wendy's maybe one other time in the past 2 yrs - because of Covid, & I am old. So, the burger was nothing like pre-Covid. If I would have ordered 8x mustard, 8x pickle, 4x onion, it might have been like before. I can no longer dip my fries in cups of ketchup. They gave me packets of ketchup to squirt on my fries. I think maybe 8 of those packets would handle the job, but just not the same. No where as good as before. I hope they get back like before. read more

We were amazed by the quality of the food and the cleanliness. My wife has never wanted to try them in the past because she was disturbed by the thought of eating a square burger. She finally agreed though when I poked her about shape discrimination. The food was hot, good, and the portions were generous. The staff were professional and courteous. We even had some coupons in the car and they took them happily. 5 thumbs up because stars are not enough. read more

Rude customer service for no reason. Change jobs if you hate it so much. Good thing we only drove by on my way to San Diego. Would hate to go back here again. read more

This was the dirtiest Wendy's I've been to. Tables were dirty soda machine had dry soda all down the front. Bathroom had no paper , toilet seat was loose. read more

This is my favorite fast food restaurant ever! Their food is prepared fresh and hot off the grill! Wendy's Apple Pecan Chicken Salad is my favorite - you should try it! These people take a lot of pride in customer service. And the Chili... well you know, the best for decades! Thank you Wendy's read more

Couple young boys running the place tonight, great, fast service, good manners and I got a couple extra chicken nuggets. Sweet gesture and I wish they had this staff every night !!! read more

So I'm about an hour away from home, coming from San Diego, when the stomach starts rumbling. I see the Wendy's sign in the distance so decide to grab a quick bite for the trip. Boy, was I in for a surprise. I order at the drive thru and the guy on the other end gave a little groan when I asked for quick a minute to look over the menu. That should of been my first sign to get outta here. But still, I order my stuff and then proceed to the window. Mind you, there's no one else in front of me so I figure it will take a moment for my food. I hand over my money and the food is all ready for me. Wow! That's quick right? WRONG! That's not always a good thing. They got everything I asked for but it was so rushed that it was not even good to eat. First off, I got a large drink with ice all the way to the top. So really it was like a small drink in a big ass cup! Next, I took a bite of my spicy chicken sandwich and it was lukewarm. Probably been sitting under a heat lamp for awhile. It sure as hell wasn't fresh. Last, I took a bite of my fries. Now I like salt on my fries but this was literally "fries on my salt!" Man, there was so much sodium in those potatoes someone could have a heart attack. I had like 3 fries and was coughing the whole way home. What's more, I had no more soda left in my "large drink" to clear my throat. What kind of crap is that! The only thing made fresh was the double cheeseburger I got my son because he wanted it plain. They just cooked that burger fast and you could see how greasy it was. Wasn't even good enough for my son to finish it. I'm pretty pissed I paid for a large size combo, got a small drink and fries I couldn't even eat. Never gonna stop by here again and it was one of the most unsatisfying meals I've ever had. Wendy and Dave Thomas would be ashamed. read more

This is the closest Wendy's to my house. I usually just go through the drive through with the kids on the way home from somewhere off the 15. I have never had a problem with my order as of yet. I like the four for four meal. I also like the baked potato with chilli. As others have mentioned they hold tight to those condiments. I assumed they would put sour cream in there as every other location does with baked potatoes but no, they don't. Also make sure they remember forks. I was pleasantly surprised by the bbq chicken salad, and the amount of chicken made it a real meal. I usually do not like fast food salads, but this place is A OK. read more

Okay, I know what you're going to say. "It's only a fucking Wendy's why is this dumb ass writing a review?" Yes, it's just a Wendy's, I know. Not going to complain about the food, so just bare with me. The employees are a different story. I kid you not, every single time I go there, they wanna play tight with their fucking ketchup. I'll even ask them for EXTRA ketchup to take home to my boyfriend, the Condiment King, but no...they give me a handful. A god damn handful! I mean for fuck's sake is there a shortage of ketchup in the world I'm unaware of? We always order more than one order of fries, wtf am I gonna do with four ketchup packets? Oh and I take it back, I do have a complaint about their food. Their value fries are crap. No matter what time of the day I have gone there, I always end up with shards of icicles made of potatoes. God damnit Wendy's. read more

The change over from breakfast to lunch is a mess. Was here in the drive-thru line at 10:35am. They attempted to spin the menus around before 10:45am which seems earlier than other Wendy's locations. 2 employees spent a ton of time trying to turn the menu pillars around, all the while no orders were being taken which continued to hold up the line. While I was waiting inline I opened the Wendy's app to try and see what my options were going to be before I got to the speaker to order. My regular location was still serving breakfast according to the app..when I switched locations to the one I was at, it updated to the lunch menu. When I pulled up to the menu to order, one of the pillars was still on breakfast, but we couldn't order off it. I'm guessing Wendy's locations can choose the time on their own which is a bit confusing. Anyways, not the quickest. but the girl in the drive-thru window once I got to it, was very friendly and cheerful. read more

My previous review on the breakfast sandwich was supposed to be 1 star...not 5 as shown...I have no problem with their service etc...but the breakfast sandwich is horrible...you could do better with a cold one from a mini mart. read more

This has to be one of the worst Wendy's stores in the whole county. It must fully rely on first-time, freeway business, since I can't see anyone returning on anything like a regular basis. The food is usually awful...yes, even for Wendy's. The service is equally bad, owed in no small part to the management. One time, on a drive-thru purchase, I was charged three times on my credit card for the same meal. When I tried to get them to straighten it out, they said they wouldn't do anything because I didn't have three receipts! WTF!!!! If I had been given three receipts, I'd have had a problem right away! As another reviewer already pointed out, the fries are always oversalted. Most standard fare has been sitting under a heat lamp for quite some time. Drive the extra hundred yards to the Jack in the Box on the other end of the parking lot...seriously, it's like two different worlds. read more

I used to work near this place. I went there quite a few times, it's exactly like any other Wendy's I've ever been to. In fact, their lunch time service was one of the quickest around. I've only gone through the drive-thru on a few occasions... If you like or don't mind Wendy's you'll be just fine. If you don't like it, it won't change your mind. It's a Wendy's. read more

Me and my wife went to Wendy's for the first time last night. We both agreed that they served us the worst burger we ever had in our lives! What they advertised and what we got were worlds apart. This visit to Wendy's will be perceived as two visits. Our first and our last! read more

They've revamped the inside and it's probably pretty nice when it's clean. When we were here, it looked like a food cyclone had hit inside, however what was worse is the number of flies. It's ridiculous and pretty disgusting. They're everywhere and had me concerned about the quality of the food that we ate. I'll be hard pressed to come back even though this location and this restaurant has been a family staple for a long time. As I write this, there's a little boy behind me who's freaked out by the number of flies around him. And his mom's frustrated too. read more

Usually don't come to this location but I was driving down the 15 and was hungry , so I ordered a meal they end up messing up my order but they fixed and they let me keep the wrong order , I'm all about costumer service and they showed it read more

Wow, some of these reviewers are nuts. I love Wendy's food, and this location makes it the same way as the others do. The fries are always on the salty side, which I personally love, but they've cut down on that, too. I've had the exact opposite experience as Brain E. in the drive-thru; the clerk at the window is always ready with exact change (a Wendy's psychic?) as I pull up, and just about gives me a receipt...with my entire order ready to go, hot and ready to eat. Wendy's food, in general, is not cuisine. They offer their own versions of a lot of items, which, over the years, have become favorites of mine like the square-pattied burger and optional baked potato or chili instead of fries. But I find it's all very good. This location's staff has always been decent to me, so I can't say anything for individual gripes. Plenty of parking is available and close by to many other shops if I'm out to grab some errands on my way through Wendy's. I rate this restaurant pretty high actually. read more

Worst drive thru ever. They can't get a basic single customer food order correct. These idiot don't deserve $15 and hour. NEVER leave the window area without looking in your bag. Most of the time it's missing something. read more

Slow service. Usually it's good but busy and short staffed. The floor is always sticky too. I think a lot of people or MGMT changed.

I stopped in to grab 1 of the 4 for 4$ meals and was sorry I did. Ordered deluxe Jr cheeseburger and got the regular. Fries came out cold so sent them back.New fries were hot but no salt.Luckily I had already asked for extra. The chicken nuggets were also cold but didn't care about them anyway.Probably the worst thing was the guy didn't even apologize just threw the fries out the window at me. I'm not coming back. This was 3:10 or so in the afternoon. read more