Change the oil that they cook the nuggets in. They taste like old oil. They even smell like old oil read more

Wendy's - Old nuggets - Fast Food Near Me - Dover, Delaware

Bathroom was clean, organized staff and friendly service. Came in and the greeted me as soon as I walked in the door. read more

Wendy's - Double Stack Biggie Bag - Fast Food Near Me - Dover, Delaware

Terrible service and cold food, ICE COLD! Waited about 10 minutes, yes TEN minutes! They said there was a mixup. When food came out it was cold, chicken sandwich, nuggets and fries. One of the soda dispenser was down and restaurant was a mess. Will never return! read more

ordered a four piece chicken nugget and they gave me 5 four piece chicken nuggets? worker had so much attitude. do not go here. read more

I get to the drive thru order a junior bacon cheeseburger biggie bag. A plain cheeseburger, and two chocolate frosty's. I get to the window get my food, and I get a burger with onions, pickles, and mayonnaises. Remember I got a junior bacon cheeseburger, but there was no bacon! I look at the plain cheeseburger to make sure that was the junior bacon cheeseburger, but it was the same thing that was on my junior bacon cheeseburger, not plain! To be honest the only thing good was the frosty! read more

I'm not sure what the one star reviews are about but this was a great Wendy's drive thru experience for me. The person taking orders was ready as soon as we drove up, and waited while we figured out our order. The young lady at the cashier window was pleasant; she verified our order and quickly processed the payment. Our food was hot, fresh and ready to go when we pulled up to the third window. Now, let me say I had the best Wendy's fries of my life today at this location. They were so good that I legit entertained the thought of turning around to go back through the drive thru again just for more fries. They were so good that my nephew who was riding shotgun and specifically told me he didn't want fries with his burger couldn't keep his hands out of them until I actually yelled at him. They were so good that the half of the fries Id intended to save for my 2yo was only about 10 fries by the time we got to her. I'm just in town visiting but my local Wendy's in Georgia could never produce fries this crisp and perfectly salted. I also ordered a Cobb salad. All of the ingredients were fresh. The bacon was soooo crisp and delicious (which, honestly, is the quality I expect from Wendy's). My accessory items (pack of onion crisps, fork, napkins, and dressing) were packaged neatly in an accompanying paper sleeve/sack. I'd legit go back to this location again and again if I could. read more

Ordered a single with cheese at drive thru got home burger had only cheese and hamburger but no lettuce tomato or pickles. Very disappointed will not be back. Get your act together folks. read more

The service was so slow and the people have no urgency. The breakfast sandwich was moldy. read more

Wendy's - Got the free Breakfast Baconator or whatever it was for Veterans Day and the second bite in I found out the bread had mold on it. - Fast Food Near Me - Dover, Delaware

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English is not heard or understood completely by the young workers very well or the attention span is not very long 2 spice chicken sandwiches and 2 plain chicken sandwiches were ordered two for myself and two for a local business man who I was taking a late dinner since he had not eaten all day. They seem at the counter they seemed interested in lousy door dash drivers more than myself who was there first and then I can't get two bags? Am I being petty? Or does spoken English mean nothing any more! I'm avoiding this location again for anomalies in human behavior and youth with desperate need of money but a tiny attention span read more

The food was fresh. The service was excellent; courteous and quick. The restaurant was unreasonably cold; I ended up finishing my salad in the car. read more

Food was just barely ok, however the wait at the drive through was not. Also, the person taking orders was too gruff in tone and unhelpful. We left with two bags of lukewarm food and no napkins, sauces, or cutlery. No need for me to ever return. read more

Well, got the pretzel bacon pub cheeseburger ( single) and the bottom bun was darker than the top bun, 2 pieces of bacon on top of each other, and tiny tips of onion bits. Not like it looks in the commercial. Reggie Bush can keep this sandwich! Also got the apple pecan salad. Someone forgot to add the pecans or a dressing. No fork. The chocolate frosty was not bad. Sorry they no longer have vanilla ones! Ask for a straw if you want one. Did not come with my order. Also didn't get a receipt. read more

Wendy's - a hamburger with bacon and cheese - Fast Food Near Me - Dover, Delaware

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In the past 30+ years, I've eaten at a lot of Wendy's. While this particular Wendy's isn't the best one I've been to, it's not the worst either. Based on the experience I had today, I don't understand why so many people gave it one star. This Wendy's is attached to a gas station and off to the side of the road which makes it hard to find. The inside of the Wendy's was very clean. The food was what I'd expect. The reason I'm not giving a higher rating is due to trouble understanding the pricing on the menu and getting clarification from the staff. It was hard to tell that the lowest price for some of the combos was actually the price for the sandwich and not the meal. Otherwise, our visit was fine. read more

This Wendy's is horrible. I think Wendy's is one of the better fast food restaurants - better, fresher more variety of food, but not this one! I don't think I've ever had a correct order from this location. I haven't been here in over a year, and figured I'd give them another chance. Big mistake. A very simple order - A single with cheese, mayo, lettuce and tomato and a small fry. Fries were cold and hard, no flavor. Burger had no mayo and limp lettuce, only the cheese and tomato was right. And the employees always look miserable, so it seems like they just don't care and it shows. read more

Stopped in for a quick lunch. Girl at register stood there and mumbled. Couldn't make out what she was saying. Floor was covered with fries and nuggets. Workers were walking on them. Place was disgusting. Filthy. read more

So this is the second time I've ordered a frosty from this Wendy's and they only use small cups no matter what size you order. I first ordered a medium and they gave me a small. Today I ordered a large and it was in a small cup. These were both in the drive-thru after the lobby was closed. I remember a day that I could pay a little extra and get a 32oz frosty jeez. I checked my receipt both times and I was charged for what I ordered but given a small cup. Take my advice and drive the extra mile to a different Wendy's. read more

Worst fast food experience ever. Drive thru wait was 30 min, person taking my order was super rude. I dined in earlier in the week and the guy asked me which door I was leaving out before he even took our order of as if they didn't want us eating inside. read more

Wendy's - Menu - Fast Food Near Me - Dover, Delaware

The service is terrible it takes 40 minutes for them to. Get it wrong and not fix it every time should receive free food at this point

This was the worst fast food experience I have ever had!! The drive thru person was extremely rude, disrespectful and all around just the nastiest disposition!! She got even more attitudie when I asked for the manager's and her name. The food was not the quality we had come to know from Wendy's. And they got my order wrong. This was the absolute worst experience of being served at a fast food restaurant and I can't even call it customer service because there wasn't any!!! Do not recommend this place and will never patron again! read more

I am very disappointed in this Wendy's. I don't know why I continue going here when my experience every time has never been good. In the past, they've forgotten our fries, and other items in our order. They've also given us someone else's order multiple times before. I should also mention that a chicken sandwich my brother ordered had a long strand of hair in the middle of it, coated in mayonnaise. I didn't want to be a "Karen" who complains about a restaurant over the smallest things, but there's no excuse for our orders being messed up so many times. Tonight, I made a mobile order for a spicy chicken sandwich with small fries, a small Coke, and a sour cream & chives baked potato. When I got home, I saw that I didn't get the spicy chicken sandwich I paid for. Instead, I was given a plain burger with lettuce and tomatoes. I was incredibly disappointed by the baked potato as it was what I had been looking forward to the most. The name of the item says "sour cream & chives". They forgot the sour cream for my potato. They didn't even give sour cream packets for it either, but thank GOD they knew to sprinkle the chives on this plain potato and pass it off like it was okay. Whoever is in charge of this specific restaurant should be ashamed of themselves for allowing customers to receive their orders like this. I love Wendy's, but this restaurant in particular is awful. I'll be going to the second closest restaurant from now on. read more

Wendy's - Sour Cream and Chive Baked Potato - Fast Food Near Me - Dover, Delaware

I don't know what has changed at this location but they should keep it going! Each time I come to this location my order is correct, not greasy, just picture perfect! A picture would have been added but it was devoured too quickly. It is so reassuring that I don't have to check my bag before leaving the drive thru. On top of it all I'm one of those people that special order, yes I know, what can I say I'm Extra. When I saw they had one star on Yelp I was like no way, I got to help a sister out. And with me being as extra as I am I also called this location to let them know how satisfied my family and I were with this meal. Due to COVID-19 I only use the drive thru which is prompt, you don't have to wait long and the staff is always friendly. If you have been wronged by this location in the past you should give it another shot, they will not disappoint. read more

They take the fast out of fast food! Waited in drive thru for 20 mins while the employees stood around and ate nuggets at the register. Fries weren't fresh. I remember working at Wendy's from 15-17 yrs old, our goal was to have cars in and out of the drive thru in less than 90 seconds. That means the cook kept burgers on the grill, the sandwich maker made sandwiches as they were ordered. The person on the fries managed the fries and nuggets while the 2nd cashier made all the drinks. The employees of this store should be retrained and the managers need to be replaced. read more

25 minutes just to order? Yet there are 6 or 7 people working. Then the manager just scolds the cashier for placing a order improperly. Typically dirty tables, floor,.... I always wonder if they get why chik-fila kills it. This is the definition of "going through the motions" read more

Wendy's - Nice ketchup o the next to us... - Fast Food Near Me - Dover, Delaware

My husband and I have spent the last week recovering from serious gut problems that I think we got from a lunch at Wendy's in Dover, DE. I have always been a fan of Wendy's but this place was run down. There was lots of staff but they all seemed confused a bit lost. There was no mayonnaise packets in the condiment section, so I asked at the counter. They politely gave me a little container. My husband had the chili and he had the worst gut problem. I had the burger and fries and also had gut problems. I think the Health Department needs to visit this location. read more

The Smyrna Wendy's is closed for renovations and I was glad to discover another close by. I should have paid attention to the reviews- my meal was horrible!!! It was literally the worst hamburger I have ever had, the meat smelled rotten. I could not eat it. That left me with the fries and strawberry lemonade. The fries were so salty I could not eat those either. My dinner ended up being my drink. Will NEVER EVER go to that location again!! read more

Horrible. Horrible. I've seen workers not wearing gloves when touching food from touching door handles. Flies flying around. Workers covered in sweat. Just gross. Highly not recommend anybody eating here. Screaming germs. Do better Wendy's. Y'all used to be it. Oh and they overcharged and got my order wrong. Just a mess. Not even worth a full star read more

Filthy and disgusting eat here at your own risk! Bathrooms are full of dirt and mold in the sink, flies are all over. Employees move at a snails pace. read more

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Only come to this Wendys if you have Time to waste!! It absolutely makes no difference if you can go in or wait in the drive-thru. The service is always moody, but who can blame them when they're sooo understaffed? Me and my girlfriend literally witnessed a manager WATCH an employee struggle at the counter, he didn't help take orders, ring them in, or anything. Please Wendys, DO BETTER! read more

Terrible poor management waited 47 minutes for my order and it was cold lettuce was wilted manager I believe her tag said ms Ann or something was just standing at the front counter no sense of direction or team management this place is horrible nobody had on gloves I was just in utter disgust very dirty floor greasy didn't finish my food just threw it away and left do not eat here this is a very unsanitary place read more

Wendy's used to be a well ran restaurant. That is when Dave Thomas was alive. There was a standard and the food was actually top notch. Todays Wendy's the burgers are not their priority and is not the focus of the food. This is a burger joint.....therefore, it should be the focus. Now, the burgers are sloppy and are not as tasty as they used to be. They used to even have a great Spicy Chicken sandwich. This is not as good anymore either. Not well put together and again not as good. The fries are lack luster. The one thing that Wendy's has that I still go there to get is a Chocolate Frosty!!!! Yuuuummm!!! If you come to this location, you MUST remember to ask for Ketchup. They hold on to it like it is gold! They will even ask you how many ketchup packets to you want! Giving 1 star for all of the reasons listed. I hope Wendy's gets better. It used to be KING in it's day. read more

Any restaurant, particularly fast food, without a changing table will get one star from me. I don't come here for the food quality, I come for convenience and this is not convenient. The workers & managers were fast helpful and friendly. The franchisee needs to make significant improvements. No booths. All tiny tables. Generally dingy. read more

This place is Disgusting!!!!!!!!!! I gave 1 star because it was the lowest I could go. The cold food and the employees not wearing gloves aside, the building needs to be torn down. The kitchen was absolutely filthy. The bathrooms were filthy, moldy and rusted out. The ceilings throughout the building were dirty and stained from years of leaks and neglect. The carpet in the dining area was filthy, stained and needs to be replaced with tile. The handrail in the serving line was so loose and rickety a child could knock it over. This building needs to be demolished. My biggest concern is Where is the HEALTH DEPARTMENT??!!!!!!!!!! Either the HEALTH DEPARTMENT is not doing they're job or SOMEONE is getting they're palms greased!!!! read more

Worst shit I ever ate at!!! Everything disgusting! Had to ask for new fries. Then the burger was old and crusty. People in there are retarded. read more

This is literally the worst Wendy's I've been to in my entire life, I have been here 4 times now and all 4 times my order has been wrong, I'm not one to leave bad reviews but this has to stop read more

You have to be in a car to get service here; no dine-in or carry out orders, only service at the drive through.

As far as the service, our food came out pretty quick and being greeted at the door when we entered was nice. But I could give it 5 stars due to a small hiccup on the order. read more

Wendy's - the interior of a diner - Fast Food Near Me - Dover, Delaware

They have no idea how to manage a drive thru, the food is good but I have been in the this line for 25 minutes. The car in front of me is at the box. It's always like THIS! read more

So slow, so confused. Bacon on sandwich is burnt, sold me a baked potato and after it's given to me, than they tell me there's no sour cream. They also forgot to put the cheese in my chili. read more

Is there less than one Star waited 45 minutes manager said we had to drive around again because we didn't use speaker said he was only off line a few minutes worst service ever read more

The service inside is slow so we went though the drive thru, it was empty. We heard "Welcome to Wendys" and then nothing for 5min. I shouted out a few times. Then we decided to leave, are you serious? All I wanted was a Frosty. read more