Laziest workers around. So tired of these fast food restaurants with horrible service. It's unfortunate they stay in business because of their name and convenience.... What's it going to take before these companies make a change and care of the product and service instead of just profit read more

Couldn't have asked for a better experience. Very polite very quick. Good job team. Person working the window was very polite and the gentleman making the food worked quickly. read more

When you order on Doordash and the item is sold out, there needs to be a way that the restaurant can let you know an item is sold out BEFORE you place the order. I wanted to try the new chicken tenders and did NOT want the chicken nuggets that I have had before. I would not have ordered Doordash if the website OR the staff at Wendy's could have informed me (other than just giving me other options). Restaurants have the ability to edit and change their menus on Doordash and when they ran out of tenders, Wendy's should have made that change OR LET PEOPLE KNOW WHEN THEY RECEIVE A 4 PIECE NUGGET INSTEAD OF THE TENDERS. This is unexceptable! read more

Wendys on beechmont is always slow and understaffed. This is a management issue. Shouldn't be waiting 30 minutes to get food, I could have went to kroger and cooked a burger faster. read more

This has been constantly the worst fast food restaurants I've ever been too. Every single time I drive by or have gotten food here crew works are smoking outside with 1 or no one inside the building. You can always coming know you will be missing at least one part of your meal. I would suggest any other fast food restaurant over this one and with Beechmont being right here you have plenty of other options. read more

The sandwich was amazing and the fries were cooked perfectly! It was a bit jarring biting into whatever this paper thing is but regardless it's really good! read more

Wendy's - Burgers Near Me - Cincinnati, Ohio

You know, living in Cincinnati, I only successfully get served UNSWEETENED iced about 8 out of 10 times. 80%. Two out of every ten orders for unsweetened nets me a sweet tea. I think it's passive-aggressiveness on the part of the employees. I grabbed Wendy's on the way home from work today. A "Dave's Classic" and a large UNSWEETENED iced tea. Got home, sat down, took a long pulllllll.....and? Gag. Sweet. Thanks, Wendy's. $3 for a drink I had to flush down the toilet. read more

We don't eat fast food much but we were short on time and usually Wendy's is good quality. We got our kid some nuggets and fries, my wife had the same, I had the spicy chicken meal. Nothing was hit. Everything was like warm. The fries in every meal were soggy. Almost tasted like when you microwave fries after they'd been cooked previously. The nuggets were tasteless. The spicy chicken was so flat and dry I couldn't eat it. I assume because it had been sitting around for a long time. Very sad. read more

This is my go to location, and rarely do I have any complaints. After all...it's fast food. It's not meant to be the best tasting in a given area. The last time I was there on the weekend for lunch, the lobby was locked up. No sign explaining why. This was at 11:30am, well into lunch time. Drive thru was taking forEVER to get anyone's attention. I was then there earlier tonight. Drive thru was fine, but the fries were NOT "hot and fresh" like the box said. I rarely complain about national chain places, because supposedly they're the same every where. But these 2 instances concern me about this particular location. read more

Placed a mobile app order for pick at 1:55. They did make the order. They said I first had to check in before they make the order. Why would I pick a time? Kane's and chic fila has the mobile ordering down. I specifically picked placed this order at 1:55 so I could be in and out by 2. My order was not done until 2:15. I was late for my next appointment. I will never use there app again. read more

This is the worst Wendy's of all time. The drive through is glacially slow. I mean it's just Wendy's, not fine food. If it's not fast, what good is it? When I asked for my money back, because I had someplace to be and was just out of time, the woman leaned out the window and yelled "don't come back!" You can count on it. read more

On their game today! Awesome team, hot fries! Extremely fresh, quick service. Definitely recommend to anyone to slide in for some great lunch! read more

Dirty, slow service, food is low quality. You ask for NO MAYO and somehow they slather it all over the sandwich so it's totally not worth eating. Done with this place..... read more

I teach nearby, and often come here for lunch. The staff is always friendly and the food is always well prepared. There's never a surprise here, they are consistent. read more

FrostyChino tasted like a day old coffee mixed with water. DO NOT RECOMMEND. Unless you like watered down coffee this is your place

They have some special workers here. They're always so nice and the food is always hot and on point thanks for all the hard work you all do

If you enjoy rude service, dirty bathrooms, taking a chance that your order will be correct, staff that talk obnoxiously loud, oh yeah, and rude service, then you'll love this Wendy's. I've only been here a handful of times, just mainly because it's an easy stop when heading towards the Parkway from Beechmont, but after the experience I had yesterday, I'll never go back. I'll grab food before I head into the Mt. Washington area. I always like the give places a benefit of a doubt... sometimes the first visit at a place can be crummy, but give it a second chance and the service is great... go around 4-5 times and it's the same attitudes and service EVERY time, you begin to realize something is up. I'm honestly surprised this place is still in business. read more

This was the worst experience ever dealing with a fast food we recorded these people ignorant I couldn't believe it was so not right I wouldn't EVER EAT HERE THEY discriminated against us because we were black we got treated so bad we had to call the police thank God we recorded everything because they lied on us told us we weren't getting them they weren't giving us our money back all of the customers that was in the drive thru seen it it was so embarrassing then I called the store to get the corporate number and one of the girls answer the phone and ask me why did I need the number it was so unprofessional I wouldn't feed my dog from this place I plan to keep posting til everybody know STAY AWAY FROM WENDYS ON BEECHMONT Ashley. And Crystal the Cincinnati police said we should sue read more

Wendy's - These people crazy they gave us raw nuggets then refused to give us our money - Burgers Near Me - Cincinnati, Ohio

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If I could give this place zero stars, I would. They are woefully understaffed, and no matter when you arrive, you have to wait forever. This evening I waited in line for nearly fifteen minutes at the drive through, and after having arrived at the speaker, waited over five minutes for them to even take my order (which was missing items). I have been there four times in the last month and every single time service was unbearably slow. Even though it is less than a quarter mile from my house, I will no longer patronize this location when I want a salad. The Anderson Twp location is much further away, but I can drive there and back and get my order in less time than at the Mt. Washington location, which is practically next door. Hire some people, folks! read more

I usually don't write reviews but this Wendy's is worth writing about. Slowest drive thru I've ever been to and I'm actually writing this review as I'm waiting in line. Took 20 minutes to place my order and another 10 minutes to get my food. Just absolutely ridiculous read more

Always so so slow in the drive through. For example, I sat here long enough in line and decided to write this review as I sat. Food is always accurate. And I guess fresh. But the employees are rude. For example, today I ordered a four piece nugget with no sauce. But as I said "no sauce" she interrupted me with "what kind of sauce?" And I repeated myself "no sauce" and she was obviously annoyed. Not our first incident. read more

I do not think I've ever had the right order from this Wendy's. It was pretty awful. It's chain and fast food, I think we all know the rest of the story ( said in my best Paul Harvey voice). read more

You don't want Wendy's this bad. Incompetent cashier took like 10 minutes to take my order because he didn't know how to clear the order from the last pissed off customer who left (because they were out of baked potatoes as noted in other reviews) The slovenly manager who looked like he rolled out of bed and came to work in the clothes he slept in displayed sheer contempt for his employee right in front of me as he fixed this problem. Awkward... Ordered a Gouda Bacon cheeseburger. Cashier asked if I wanted bacon on that. What?? Had to wait for manager to come over again to clear the bacon upcharge he added... More thinly veiled hostility between the two. Customers lining up behind me while many employees wander aimlessly about the back and some other slob in huge headphones plows a full size Rumpke trash can through the line of customers and then through the kitchen... What. Is. Going. On???? I go to get my drink and ketchup. No ice. No ketchup. (Remember now the wandering employees, what DO they do??) My meal is finally ready. The cashier, standing 3 feet in front of me asks "Who had the Gouda burger??" Funny he forgot so soon after we spent 13 minutes together trying to get it ordered. I sit down with my Coke Zero no ice and fries no ketchup, and open my CHICKEN SANDWICH. Return to counter. Blank stares. No apology. Wait another 5 minutes. Fries are now cold... This place sucks. read more

This Wendy's is terrible. You wait forever to order, then wait forever for your food. You would think since it takes so long to get your food, they are making it fresh and it will be hot. NOPE, I don't think I have ever gotten food even remotely warm from this location. The nuggets always taste like they have been sitting for hours, and same with the fries. They never give you sauce and they always forget part of your order. Yet somehow it still takes forever to get your food. There are always workers standing at the register talking and messing around with each other too. I'm all for having a good time at work and having fun, but this Wendy's needs some major adjustments. read more

If I had checked Yelp before I would have avoided this Wendy's. We were in a hurry and thought it would be okay. Nope. Dirty, dirty, dirty, slow, out of soda, out of condiments. Did I say dirty. Best to find another option. This one earns its 1 star rating. read more

We tried to place an order using the drive-thru speaker. No response at the first few polite "hellos", then very, very low volume voice we couldn't understand. I said, " I'm sorry, I can't hear you.'' Female voice then says, "Pull around." When we pull up to the window, a female employee is kind of hanging out the window, glaring menacingly. She loudly says, " I ask you your order!" Seriously, she looks and sounds like she's about to jump out the window and try to beat my ass. Hella crazy. I calmly reply that I couldn't hear her. She just stands there glaring for another few seconds, then leaves the window and starts loudly talking and laughing with a couple other employees. Like an idiot, I still order two chicken salads from a male employee who came to the window. We get home and there's no chicken on either salad. Ten bucks for some lettuce. Guess it could have been much worse. read more

Daniel has made huge improvements and the staff is so much better! Keep it up!! Kudos!!

This Wendy's is always out of baked potatoes! If you are a chain business you should not run out of things. It does not matter what time of day it is, if potatoes are on the menu, potatoes should be available! read more

I never received a correct order from this Wendy's On the last visit, General Manager Joe was arrogant and condescending towards us. The order was made wrong and they took it out on us with a bad attitude. Even the remake was not correct. Next time, McD's At Least they are friendly !!!!! read more

This must be one of the worst Wendy's in the city. The drive thru always takes way longer than it should and there is a 90% chance once you finally get your order, there is some sort of mistake. I dined inside once and the floor was sticky. Gross. read more

Worst Wendys ever. They're out of baked potatoes a lot and have the SLOWEST service ever. My husband waited 15 min in the drive thru last week. Every time I'm there I'm waiting for about 5 min by the speaker for them to take my order. They seem extremely under staffed. They have also screwed up our order multiple times. This is one of the few "fast" food places in Mt Washington which is why we continue to go. I use this place as a last resort. read more

don't order the baconator from this wendy's. the bacon is nothing but fat. i've been very happy with other locations, but this one's baconator sucked! read more

The food from this Wendy's is always yummy and fresh. Minus one star because the wait at the drive thru is typically a little long (even when there's no line),but the staff is always apologetic. And the fresh, hot food is worth the wait. read more

The worst Wendy's on earth. Avoid at all costs. Your order will be wrong and they will cover it in ketchup (especially if you ask for no ketchup). I was served ice cold nuggets and fries and they flat out lied to me and said they were just made fresh. Well then WHY ARE THEY COLD? read more

Must have a new manager! Good food and service this time. I swore this Wendy's off about 8 months ago cause of employee attitudes and gross food but decided to try one more time. Glad I did. thank you for getting rid of the addicts that used to hang there in the back parking lot read more

It doesn't fail to disappoint me. Always messes up my order. Today they forgot my fries. Last time i got some weird burger instead of what i had ordered. Keep going and yelp will have to add a negative star rating for restaurants. One star because at least the food didn't kill me. read more

If I could give this Wendy's ZERO STARS I would. I've attempted to order from this Wendy's multiply times in the past month around 12:15 am and they NEVER answer the speaker. They say they are opened until 1am but the late night crew shut down about 11:30pm. Never attempting again! Lazy f@&&$! read more

Since last August, there have been so many improvements at this location, that I actually enjoy going here on a regular basis. The new manager understands the struggle with finding and keeping good, honest, hard-working employees and he has made great progress. I sure like this manager and see that he is passionate and truly cares about getting this location back on track. read more

Waited 15 minutes in the drive thru line and only 3 cars served. Finally gave up. Never again at this location!