Worst experience ever! Ordered on line. When I arrived I had to still wait over 10 minutes. Forgot sandwich and nuggets! Store front counter and kitchen area was totally gross/ filthy dirty! Even the bathroom which I need a code for was gross and smelled! Employees were in a state of confusion, no leaders or managers available! read more

Wendy's had a great mushroom hamburger out now. I don't if it is a limited time? Caesars salad I recommend. Also there Spicy Chicken Sandwich. read more

Not only do you wait 10mins in the drive thru .. but you also get rude service and cold fries.. my chicken sandwich had the breading coming off of it from moisture and humidity of the patty sitting for so long in the warming tray.. as well as the cold jr b cb we received.. not to mention the twice fried fries that you couldn't even bite! I get it's fast food but to have someone wait 10mins for cold food and poor service is ridiculous.. Especially at 10pm when there are 3 cars in the DT. Try harder next time. read more

Me and my friend met a worker named Nathan he was short on staff but was working harder than I have ever seen in the fast food industry work.It was so good I had to right a review. And he was asking us how our food was and had a smile on his face.Definitely needs to get noticed. read more

Ordered two kids cheeseburgers no ketchup, got two with ketchup. The fountain drink machine was super dirty! Bathrooms are horrible!!!!

You know why this Wendy's sucks....it's because they don't give a shit anymore about their horrible service and high prices. And Wendy's will fail. read more

We have 3 Wendy's available near by but we make sure to go to the on on Warner and Cooper in Gilbert, AZ bc they have the freshest food, cleanest restaurant, and best service. Brooke is an awesome person, but everyone I have interacted with there has been awesome from the cashier up to management read more

I placed a mobile order, and when I got to the restaurant it was even ready. The service kinda sucked. Also very unprofessional when you come into a restaurant and you hear a few employees in the having an argument. Also they should never be allowed to speak ill of the customers. And the boss is allowing it. The dining room is disgusting they need to wipe all the tables down, vacuum the carpeting But on the plus side the food will be warm when we receive it. read more

Where's the avocado? Maybe hidden in the wilted and browning lettuce parts!? Chicken was okay, not much bacon, the lettuce taste was covetable with the dressing. Not coming back to this one and will share the experience with fellow adult class members in town for a week! read more

Wendy's - Southwest Avocado Salad - Burgers Near Me - Chandler, Arizona

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I never review fast food places unless they are above average, or really below. When I walk out of place and in my mind I am good if I never do Wendys again that deserves a review especially when fast food for two is almost $30. Lobby was dirty, tables & benches were wobbly, the soda machine is one of those that u select the one u want (all in one machine), the problem was every one I picked was out - How the hell do you not have Coke when it is a Coke Product machine??? A burger does not taste the same with Orange Hi-C , I started with Fruit Punch, but it ran out half way filling up the cup. I asked for no tomatoes & extra onion, I got tomatoes and it looked like less onion. Overall the food wasn't terrible, the fries were hot, so that gets the one. The Crew that was working seemed bored, uninterested and zero motivation. One of them had on Bose headphones, the crazy part was even as frustrated as he seemed due to slowness of orders being completed by rest of crew he was at least helpful when asked for something. I think Store Owners/Managers fail to realize the impact that bad experiences have on the chain over all, especially with prices being as high as they are. I know I will spend my money elsewhere as there are way too many burger options than to settle for sub-par. read more

Tried to grab a quick bite here on a Saturday evening. We all know what to expect with fast food but this visit is worth a mention for the horror that it became. 1) ordered online. Can only pickup in the drive through lane as the inside is locked. 2) waited 25 minutes to get to the window. We were the fifth car in line - 25 minutes? What are you guys doing in there? 3) finally get to the window and ask about things we ordered that show "not available at this location" on their drive through menu. 4) the shocked look of the worker that we even asked. It was crystal clear they intended to just replace or substitute without telling us. 5) when I asked for a refund I had the joy of dealing with the A-hole manager who didn't even attempt to hide his disdain for us. NEVER again. read more

If I could give zero I would. These people are the most incompetent fast food workers. Order a burger without tomato onions or lettuce and what do you think I uncovered when I got home? Yup you guessed it, tomato, onions and lettuce. So I go back and they make me a new one and I asked them wouldn't a small frosty complimentary be in order for the major inconvenience and the guy handing me the burger says sorry we don't do that and I'm thinking guys I had to drive all the way home to find my burger screwed up and I have a food allergy to onions but they don't care this is why they're failing. I'll never go back. read more

Now I remember why I don't eat at Wendy's. When did Wendy's change the classic chicken sandwich? The fake breaded processed chicken patty they serve now was the last straw for me. SMH! read more

They charged me for 3 frosty's when I ordered 2 then asked me to drive back around because the manager was busy and they didn't know how to do a refund. I went inside and the manager ignored me then gave me cash for the difference because she didn't know how to refund my credit card. read more

This is going to be a mixed review a week ago I ordered biggie bags and my fries didn't come out as we expected them to and the night shift manager. Steven completely took accountability and offered to replace our entire order very nice of him ...a week later, we came back to redeem that order and I had the unfortunate experience of dealing with the morning shift manager Matty she basically interrogated me made me feel like a beggar and refused to replace certain things because she said she wasn't sure what went wrong when Steven clearly noted in his log what to replace and what he had offered ... again she refused to honor it and gave me a hard time Later that evening (tonight) I called, hoping to connect with Steven and I did and he again went above and beyond apologized and offered to make it right. We came in tonight and he right away made our order fresh and I would just like to say Steven is amazing and knows what customer service is and how to make things right nobody is perfect. We all make mistakes, but he really goes above and beyond Matty on the other hand, really needs to find another industry if she's not into Customer service. read more

Unsanitary. Did you know they scoop the ice with your cup? So their hands are all inside the ice contaminating it. They don't have an ice scooper? I watched the employee handle my card then scoop my ice bare handed then go back to the register. I was pretty shocked. I will never get a drink there again. read more

Here's where we discarded the cold fries we got this afternoon. They were probably hot a couple hours ago. Over $7 for 2 orders. No wonder this place gets such crappy reviews. read more

Wendy's - a plate of food in a trash can - Burgers Near Me - Chandler, Arizona

So I went to order through drive through and after repeating my order 3-4 times before they got it right I was told they are only accepting cash. Ok, I only had a $50 bill, so I figured I would be ok. I get to the window and "Oh we cant break a $50" Seriously?!??! Cash only and they didn't anticipate this issue? Whomever the idiot managing this location is they wont have their job long as this is not a sustainable business model in this day and age. read more

Doesn't take Apple Pay. Cashier had the personality of a bag of milk. Fifteen more characters? Really? read more

Extremely slow on drive thru orders. Once at the front of the line 3 employees were standing at the front being trained. They clearly do not have enough staff. read more

Theres a reason this location in a 1.9 stars, it sucks! The black african american manager is rude..go to another Wendys or better yet go to MOD pizza where the food is way better and the staff treats you great....everytime =) read more

Yep Terrible.... dirty tables, bad food, wrong order and long wait time for your food.

Avoid this Wendy's at all cost. They always get the order wrong or something is missing in the drive through. Meat is disgusting and food is poorly made. I'm not lying. read more

Wendy's - Baconator - Burgers Near Me - Chandler, Arizona

This Wendy's deserves zero stars. They have no idea how their mobile orders work and items are constantly missing from their bags. Just save yourself the hassle and go to literally any other fast food joint nearby. Your blood pressure will be sky high after all the rage you're going to feel because of the ineptitude of these employees. read more

I've never been inside this location so this review is strictly for the drive-through service, which since COVID has been busier than ever. Today's visit was a good one, but is a missing a start because two of the burgers that I ordered were supposed to be 'plain,' meat and cheese only. They came fully prepared with all the fixins. :-( The fries were hot and tasty. The drinks were as expected. There was a long line, but it moved along pretty quickly. read more

The staff was really friendly and efficient. My food was hot and fresh. A well run Wendy's. read more

Filthy drive thru window at 6:30 am! Just opened!! Bacon slices are 1/4 the size you get at McDonald's! Prices are a lot higher than McDonald's as well. Save your money... Go elsewhere. read more

Asked for 2 doubles and I got two singles and was charged for it and waited 30 minutes to get it when only 2 people were in front of me in line. Tried to call and got no response. I was running late and needed for and it was anything but fast and I got robbed. read more

Wendy's - a person holding a receipt and a sandwich - Burgers Near Me - Chandler, Arizona

Well, it's completely hit or miss on the service. Went drive-thru around 12:45PM, #6 no mayo, add cheese + onion. Got up to the window handed my card over. Food was handed to me immediately, then my card, given my drink. Out the drive-thru in less than 2 minutes. Food was also ON POINT. Chicken fried properly, made how i asked. Fries perfect on crunch and salt. Soda perfect with syrup content. Not sure what was going on but i purchased a lotto ticket afterwards. Good luck everyone. Try after the lunch rush when they are all still riled up from service. read more

The crew and management here have zero drive to make a customer happy. If you show up at 10:32, they will tell you no breakfast because it's all "Put away". It could not have been much to put away. Other times I've been here, I've ordered the burger with a lettuce wrap. When they gave me the order in the bag, they said "oh yeah, we're out of lettuce". No other offer to fix or even to not take the order that they accepted. The problem with terrible management is that you have to wonder what other liberties are being taken by this lack luster group. read more

OMG , the best fast food service I e ever had. I came to drive thru today for breakfast and asked for a doggie treat, they said they didn't have doggie cookies but would a sausage pattie do, of course! I'll be back!!! Have a great Sunday & thanks to all of you for working and making BEAR's Day! Lisa read more

Ordered 2 $5 biggie bag jr bacon cheeseburgers spicy nuggets there was no bacon on the burgers nuggets not the spicy ones gave me non spicy and they were old and dried out. Absolutely horrible food tonight waste of money. read more

The service was quick and amazing! I ordered a bacon cheeseburger plain and a large soda, it came out super quick, it was made perfect and delicious. 10/10 would recommend!! read more

Waited 10 minutes for my food. Got it and it was cold. Fries were extremely salt and soggy. Guess I was waiting for the employee to finish scrolling Instagram to be served. read more

Wendy's - Burgers Near Me - Chandler, Arizona

I said ketchup only twice and this is what you useless fuqs give me? Not even close to ketchup only. I'm allergic to pickles...so now its 930pm and I'm in my hotel room with no meal. You need a board at the drive thru so we can see what you rocket scientists think we ordered, versus what we actually ordered. Take food allergies seriosuly. Zero stars if I could. read more

Wendy's - Burgers Near Me - Chandler, Arizona

I waited in fast food line for a single large soda fountain and it took 30 minutes for them to get me a drink.

I can see why this location has very little stars. The service wasn't as friendly at the drive thru window as I forgot to request no mayo on my chicken sandwich, I asked very kindly if I can receive my chicken sandwich without mayo. Here's what I got. She even confirmed no mayo on the Chicken sandwich :/ Management please fix this issue with customer service of your employees. I'm okay with wiping the mayo off but the service was not pleasant to deal with when I asked for the no mayo. Thanks. read more

Wendy's - Mayo. - Burgers Near Me - Chandler, Arizona

I drove through and purchased several items including a Baconator (my go-to burger). Got home and the bacon on the Baconator was RAW! Tried calling to let them know and perhaps get it resolved; however each time I called (7 times) the phone would ring & ring & then they would hang up. So no dinner for this senior citizen today. I would drive back if it wasn't so far and so late at night. This Wendy's leaves much to be desired, I don't know how they stay in business. read more

Wendy's - Raw bacon on Baconator. - Burgers Near Me - Chandler, Arizona

Arrived at 10:30 am today, on a Saturday morning. Pulled up to the driveway, craving just the standard, "Dave's Double". I'm a fan of Wendy's. They stand out compared to other fast food chains. Well, the order did take a bit, but what do you expect? They're making your order. Relax. The cute lady on the drive thru was albeit shy, but super sweet. The burger is what I want to get to. Picturesque, you guys. Not sloppily slapped together, and just perfect. Location is key when getting fast food. This place definitely passed. read more

Literally ask for a chicken sandwich NO tomatoes and what do I see when I open my sandwich? Tomatoes in the sandwich, cmon figure things out it's not hard to take off 1 piece when a customer asks you to. read more