I have never been treated with more disrespect that I was today. From the guy taking my order to the girl giving me my food. I asked for ketchup and was told there was some in the bag. One packet. I asked for extra and the young girl picked up ketchup packets then continued to try to stare me down and would not hand them to me. Crazy. read more

Amazing! Home style chicken sandwich tasted like home made, jalapeño bacon cheeseburger was delicious and even after a 10 minutes drive everything was hot and tasted fresh. Fries were still crunchy and tender inside, frostys were perfect. Everything tasted awesome! Excellent job to The kitchen team and the entire staff on July 19th, 2019! read more

Ohhhh, Wendy's management, please train your staff better! Ordered food, drove up to the window, and your gal had us pay for the wrong order. After that was resolved, they sent us on our way with missing items. So we were forced to go into the store to resolve once again. THEN, we get home with our order, only to find that we were given 2 plain hamburgers with cheese, when we ordered 2 "Dave's" hamburgers. So no lettuce, tomatoes or anything else that comes with it. Just cheese. Unbelievable. read more

Worst Wendy's I've ever been to. Only reason why it gets business because of its location. Anyways, I'm giving it 1 star because I've been in the drive thru during lunch rush... i get it, it's lunch time. One of the busiest times for them, but waiting in the drive thru line for 20 mins and it DOESNT MOVE?!! It should be EXPECTED that it will be busy during lunch, so why not be prepared than letting people waiting 20+ mins in line? ridiculous. Need better trained employees if they're going to work with FAST food. read more

This location is the slowest drive through I've ever seen. The wait is 30+ minutes every time I've been, no matter what time of day or how many cars are in line. Came through tonight and there were 2 cars in front of me. I watched 3 people pull into the parking lot, go inside, come out with their food, and leave, all before I even got up to the speaker to order. Then another 5 minutes at the speaker before someone took my order, and another 5 before I got my food. It's like this every time, without fail. read more

15 minutes in line waiting to order the meal ordered two salads only had one salad ready drive on around to the other side of the building, because they will bring the other one out as it'll take six minutes and then no silverware!!! come on people; what the heck?!?!? read more

I mean I know it's Wendys, but put your mask over your nose when you're in front of the customers! I get having it down when no one is around, but when you're at the window, put it up! Also- super annoying they make us "pull around to the front while they make fresh fries" when there are no cars behind us, they clearly just want better "times" since we weren't allowed to wait at the window. Also- when we ask for ranch and ketchup, please remember to put it in the bag. We had to drive back around to get it. read more

Haven't been to this location in awhile. So thought I'd try again. Most of the young people there not paying attention to orders. The older workers seemed to be doing all the work. One of the younger girls not wearing a mask at all! Got wrong food order and imagine everyone behind and in front of me did too. Sorry but don't support business that aren't even trying read more

Today I went through the drive thru at this location and I ordered the Classic Chicken sandwich and the 4 for.4 and never looked to confirm the order and once I arrived at home NO CLASSIC CHICKEN and had to drive all the way back and get it. So double check your order before you leave the drive thru window This was the first time I ordered the Classic Chicken And it was 6 dollars just for the Sandwich. It was good but not for 6 dollars because at Popeyes for 3.99 a Chicken Sandwich it is just as good. read more

Pulled in and 4 cars ahead of me in drive thru. Waited 20 min to get to speaker to place my order and had to wait another 5 min before my order was taken. Then find out no baked potatoes which is my whole purpose for coming here. Ordered something else. I would have pulled out of drive thru but you are trapped by curbs and landscaping. They need to learn from chik fil a. Girl at window that gave me my order was friendly but the guy taking my order was just blah. Took 30 min total from time I pulled in until time I left. Ridiculous for fast food. Wont go back. In addition they messed up both burgers I ordered. Definitely wont be back. That is just poor management. read more

Updated nicely but I don't think I have ever waited as long in a line to order with only two people in front of me in my life!

Bad location. The staff must like to play games with drive through customers. My chicken sandwich had half a chicken cut in half. Won't go to this one again. The frosty machine was down as well. Sometimes Corporate needs to cut their losses and close bad locations. I hate having to open up my order and make everyone else wait, but the bad service just makes you want to protect yourself. read more

Ok service and they move fast. Prices are decent. The spicy chicken sandwich with cheese is my favorite item. read more

Wendy's - Burgers Near Me - Chandler, Arizona

My family and I usually get the 4 for $4 meal, but today was my sibling got the chicken blt 4 for $4 meal and his burger didn't seem put together with effort. The burger was poorly put together which disappoints me because after 2 years I have had the best service at this location. read more

Wendy's - Burger is messed up and poorly put together - Burgers Near Me - Chandler, Arizona

This location can be pretty bad from time to time. But the dude that seems like he's there 6 out of 7 nights past 9 o'clock is the fastest Wendy's worker I've seen. He needs a raise. read more

Actually the Wendy's cashier was awesome when I went. All of the staff at this Wendy's were fast, efficient, kind, and very helpful. However, there were a few very rude customers that were ridiculously demanding. This Wendy's does appear to be understaffed and there may be some new employees that are being trained. I believe this is true for most of the service industry here in valley and around the nation. We need to be kinder to the people who are in the service industry and the customers need to stop acting privileged. read more

The staff is kind and gentle and they help each other my order was fast and fresh. Always like to come here in the mornings

This is the worst Wendy's ever! The employees were chatting up. One of them was wearing sandals to work. And the cashier was taking orders sitting down. It took me 40 minutes in total being there. read more

So after school today, I went over to wendys with a couple friends, and I went up to the cashier with $4 bucks an a dollar in quarters, granted I know I may have looked like a dumass being up there not able to pay, but I don't appreciate the cashier giving me a disrespectful rude look making me feel even worse, but then once I decided whatever an I just went to go sit back down the cook came out an handed me a free spicy chicken sandwich, an I said God bless you thank you so much you didn't have to do that,....so all in all I give it a 10 an a half the cashier,.....you need to be more respectful at least appreciate I tried to buy somethin....the cook 100% respect. read more

I waited at the drive thru for 10-15 minutes and when I first pulled up to the box to order no one greeted me or said to wait. I had to let minutes pass before I said "Hello?" And then the lady said to hold on for a moment please. About 10 more minutes passed and nothing else was said. I had 2 cars behind me wondering wtf was going on. I finally just drove off. This was the worst drive thru experience I have ever had. read more

While going thru the drive thru the girl taking our order (Kimberly) was being very rude and didn't even let me finish my order. Here whole vibe was just very rude I would not recommended going there because there dirty and rude. All the cups had stains on them. Not soda stains. All in all it would have been better if they taught them to not be rude and how to keep their cups clean. read more

Wendy's - The dirty stain on one of the cup's. - Burgers Near Me - Chandler, Arizona

The worse fast food restaurant that I have been to in recent time. Makes me want to give up on going out for dinner.

I usually go to this location and have no issues. Today I went and my order contained 3 fries, a small, medium and large. The fries were very cold and stale and they also gave me ranch sauce instead of BBQ. No big deal - So I get back in line to have the order corrected but there are now at least 5 cars ahead of me so I waited, as the rest of my families food got cold. I requested to have the fried upgraded to larges which should have been no problem - seeing as they gave me cold fries and the wrong sauces, but no. They did nothing within their capability to make up for the fact that I had to wait in line for another 10 minutes to have an order THEY messed up corrected. They refused to upgrade my fries and the woman at the window this time, a young Hispanic lady with blue braces had a WORST attitude in the world. As if it was my fault the messed up my order? Crazy. I'll be calling their corporate office to file a complaint. read more

Went to this location and they screwed up the entire order, missing several items. Didn't realize until I got home, ten miles away. Called them and spoke with a manger, and asked for partial refund for the missing items. The manager said I would have to return to the store and hung up on me. Horrible service and will NEVER return to this location, ever. read more

1023 pm and the restaurant is closed 37 mins early. This has happened enough times that I have to call corporate

Cashier is really stoned. Where is the manager? Are they all high. Service was so slow. Not the first time I had problems here but it was getting better but quickly going down hill. Again. read more

Blanca and Victor were amazingly attentive and totally took care of me after the location on Arizona Ave by the Walmart royally screwed up my order (after taking 47 minutes from start to finish to get it to me). So a huge THANK YOU to this location for going above and beyond to make sure it was right this time, and not freezing cold and doused in mayo... And Tania, the District Manager, was extremely helpful and understanding with this situation. THANK YOU WENDY'S, this is why I love you guys :) read more

first time i came here there was one car in front of me: took 20 minutes to get my order (didn't include the dipping sauce after we very specifically asked). went again second time: 35 minutes. for sure a coincidence right? nope. here we are again hoping.... so far 45 minutes (4 cars in front). ordered $29 worth of food- got two chickens nuggets and two fries from the window kid lol. he sends the manager and she is upset with US because apparently we are holding up the line or something. we are missing THREE orders lol. how about a "i'm sorry this happened, let me correct it for you". but no. this is just not a well managed location. i will never go to this drive thru again. just terrible!! Ps: she asked us to pull around and brought the rest of our order to us and said "sorry about that". honestly, after the wait and the hassle, i would have comped the meal. what a shit show. the food is good though just not sure it's worth this hassle. read more

First of all, I've never ever been in a drive thru line for so long and that was with only 4 cars ahead of me. My order was a junior fries and double stack, no cheese. I didn't get that. I got some other kind of burger and I was not going to go back there to get the right burger or my mo way back. I pull up to the window. The cashier was very pleasant and nice and was asking another employee to come help her with the computer or something, he was dragging his feet and she was trying to get him to move a little faster because she lots of customers. He ended up putting down the chili he was spooning into containers, eventually made his way over. He seemed so out of it and not really interested that they had customers that needed to be taken care of. I was wondering what might be wrong with him looking so out of it????? I feel sorry for the girl at the drive through register. She seems to have been the only one who actually cared about taking care if customers. It seriously felt like I was in line for 30 minutes. Never going there again. read more

27 minute wait time, and They forgot two of my items. I had to wait an additional 19 minutes in line just to get a refund at the window. Unfortunately, this is my first/last time at Wendy's. read more

I walked into Wendy's expecting to be able to leave in five minutes and get cheap food. That was not the case. I found a worker there that was extremely high. He was drooling all over the cash register and being an awful employee. I was extremely disappointed. Do not recommend. read more

This Wendy's is the absolute worst fast food establishment I have been in. This store has made me download yelp and write my first ever review for any place. I have been here multiple times solely just because I like the frostys. The first couple times of coming and them telling me the machine is broken or they have closed it for the night(hour and a half before they close) is something I can understand. The fact that this is probably now my 15th time of this happening is absurd. Then I have to wait in the drive through and they don't even offer apologies or anything. If there was a Wendy's not 20 minutes away from me I would go there. I will not be supporting them anymore. I'd advised to call the store to make sure it is working before hand. read more

This Wendy's is one of the better run franchise stores but is often nearly empty. With coupons you can eat less expensively than buying groceries and cooking the meal yourself. I love their fries and chilli. Yum. read more

We were moving this week and when you can get a great deal like four for four, everyone's happy. And sometimes, after eating healthy and clean for a while, you just want something salty and greasy. My meal was a bacon double burger meal and let me tell you, it hit the spot. I don't recommend eating like this daily though. read more

Longest wait on the drive through ever!! Why isn't there a system to move cars in the front of the drive through with big orders or problems to the parking area so that all of us just getting just a Frosty for example can get served quickly. No apology and explanation given. Also payment given at the pickup so that the person delivering food is also taking money. Very poor service and hygiene! read more

We were ordering through the drive thru, and the lady taking our order was mean and rude to us while we were simply trying to order. So of course we got upset because we were being disrespected by the worker, and when we got up to the window she denied us our order and said we will not be getting it bc we reacted to her unpolite manners as a worker. I tried to call them to talk to a manager and they did not answer. I know that is NOT okay to deny someone an order so i am now going to speak to the corporate manager because that behavior is UNACCEPTABLE when speaking to customers. You cannot deny someone an order at all. read more

June 14, 2019. Wendy's closed at 11:25 when it closes at 11:30. Very disappointed that they wouldn't be open until their official closing when it is at a uneven time such as 11:30 instead of 12:00. read more

If I could give this place less than 1 star I would! The drive thru service here is totally ignorant. All they have to do is read the screen and put the right food in the bag, in my case put the right amount of food. I've been here 3 times and every single time they have forgotten something. This is my first review and last from this place. Go down the road and get your orders right!!! This management here is ABSOLUTELY TERRIBLE. read more

Victor needs customer service training. Acts bothered to hand food to you. Kinda part of the job as a fast food worker. Train your staff Wendy's, we usually go to Five Guys, oops our mistake. read more

Never got to try the food because nobody made eye contact or tried to take my order, REALLY??? for fast food, MAJOR FAIL!!!