Ordered on the mobile app . I suppose they decided to give me whatever food they had laying around because none of my food was remotely fresh . I went back in to watch them cook my food fresh . What a ridiculous experience. read more

Where do I begin? Well pulled up at 10:30pm so maybe we'll put it down to the time I don't know, I said I had a code they said machine was broken to scan the QR code, I ordered the party pack with the 4 sandwich's, nuggets, fries and cookies (still on the menu) they said they don't server that anymore, so ordered a number 3 and 2 double stacks, out of Dr Pepper and out of pineapple mango lemonade, and ranch dip....ive never experienced anything like this before with a drive thru it's like they don't want to be open, how they can afford to be open is beyond crazy. Won't be going back, the only redeeming quality was the food was cooked and warm read more

I ordered online, in writing, and paid online for a chili with cheese (.60 extra for cheese), baked potato with butter and sour cream. I got my order to the picnic area at the beach and there was no cheese, no butter, no sour cream, no crackers for chili, no spoon, no fork, no salt and pepper, no napkins. I like the taste of their food normally, but the beans in the chili were not completely cooked. Terrible service. If you go there check your order before you leave. They will not. read more

Wendy's - a sandwich and a bowl of chili - Fast Food Near Me - Callaway, Florida

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Went there today. Ordered on the app. Dave's Single was nothing like the one I had yesterday. Yesterdays was put together perfectly and was a great cheeseburger. I hadn't had Wendy's in a while. Today, I ordered for 2 people and it was all put together kinda sloppy. I had ordered on-line in order to order the Dave's Single daily for a dollar. The order came out fine except they forgot to throw in the Ghost Pepper sauce for the 2 orders of Chicken Nuggets . It was around 11:30am and they were kinda busy. There were lines in drive-thru and inside. I walked in because of the long line outside read more

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Terrible service. Rude employees. Ordered on the app. Got to the window to pick it up, they said it wasn't available. And refused to give refund for food I could not receive. Blamed it on, "we don't control the mobile app." 0/10. Don't recommend this place. Guy at the window caught an attitude for no reason. Do better Wendy's. read more

This is the worst place in Panama City and Panama City Beach I mean probably the whole world literally you can't go inside half the time it's locked half the time to drive through is about 15 to 30 minute wait would only two people in the Drive-Thru half the time they can't even take cash or card half the time there's chili or nuggets are out I mean they don't make no sense this is the worst place to go to it shouldn't even be open read more

I understand we're in a labor crisis but after sitting in the drive-thru for 10 mins with no one helping us, we decided to walk in. None of the employees greeted us, the kitchen was disgusting and once again no one offered to help. Very disappointing for a National chain that should figure out how to standardize training to provide a consistent experience. read more

Horrible customer service. In drive thru and I was told it's shift change so drive thru isn't available. You have to come in and wait 10-15 min before taking your order. Need to fire all managers if they don't know how to serve customers during shift change. read more

employees are closing the store earlier than they were supposed to, I showed up at 10:50 PM to go through the drive-through and received an automated message that they were closed. The website and all other info even the store sign said that they were open until 1 AM and we were very upset after driving over 3 miles to get our pre-selected food that we found on the menu to find that the employees had closed the store prematurely corporate should definitely look into this location as the employees are obviously not doing their jobs properly. read more

The customer service here is absolutely atrocious. I was rushed about placing my order. They asked me how can they take my order and I told them one moment please and not even 10 seconds later they said it again a nd then I said one moment again and they asked it again and then another lady yelled through the speaker how can I help you? Such a rude lady. Ambience was completely horrible, by far the most rude people I've ever met. You might get more customers if you got rid of that one lady I should've asked for a name but I didn't. Get rid of all of the ignorant, rude employees and you have a good establishment. Food was okay. can't give it zero stars I guess I'll have to give it a one star, but if I could, I would give it lower. read more

Bathrooms very unkept. Dining area had dirt all over the floor. Broom was laying in the middle of the dining room floor along with dust pan. Drink station smelt very sour along with mildew built up on the drink stations. Condiments were wet and some all over the place. Tables were not wiped. All while all these things needed attention, the person who takes orders for the dining area decided on drinking and walking back and forth at the cashier area instead of attending to the dining as needed. Worker look unhappy and don't say anything when you walk in. The store could thrive if management ran the store they way it should be and have the workers Complete the task that are needed to keep a clean and healthy environment. Mildew in the drink stations are a hazard that def need attention. read more

Wendy's - a mop on the floor in a waiting room - Fast Food Near Me - Callaway, Florida

They don't deserve a single star. They took 30 minutes to get our food out through the drive thru. The chicken nuggets were cold and fries were absolutely disgusting. There was absolutely NOTHING "fresh" about our food. They didn't have the lobby open and 3 people working in the back, one of which was eating cheetos and drinking with the same gloves on that she was packing our food with. My husband didn't tell me that part until after I had tried to eat my food. Absolutely disgusting and should be shut down for health issues. read more

This is the closest Wendy's to our house, and I usually prefer Wendy's over other fast food. My wife and I have given them numerous chances, but I'm done. The specific location constantly has slow, unattentive employees. Three separate times they've either forgotten an item, or gotten an item in our orders wrong. Any food prepared is usually a mess, is sometimes cold and, once served us an obviously stale burger bun. I've only ordered inside once, and the staff took nearly 5 minutes to even acknowledge us. They were either wandering in the back, or cracking jokes with each other. The interior was filthy with dirty tables, and sticky floors littered with trash. No hyperbole when I say this may be one of the worst fast food places I've been in my 39 years of life. read more

Thanks Wendys. You had one job. Cook a burger. Nobody wants red meat at a fast food place. read more

Wendy's - Fast Food Near Me - Callaway, Florida

I pulled up to order breakfast at 10:20 but didn't get to the speaker til 10:22 because the lady in front of me wouldn't pull up a few feet. Then, I get to the window and they tell me they have to close for fifteen minutes to get ready for lunch. I said but I got there before 10:30, I can't order breakfast and the lady said no! This is the second time this has happened to me at a Wendy's! They suck!! read more

Always slow Rude employees Slapped cup down and threw receipt at me Girl talked with an attitude and was rude to every customer read more

Employees walking around on their phones, laughing and cutting up. you have to remind them you are waiting. Extremely slow filling orders and you have to check your order to make sure it's right. extra extra long wait times read more

Lamyia took my order through the drive through and was rude and had a bad attitude. I ordered cheese fries with chives, didn't receive chives so I asked for a cup of chives and they gave me a cup of chopped up sweet onions. If y'alls employees don't know what chives are then maybe you need to find some new employees because y'all literally put them on the baked potatoes. I will not be returning unless some things there are fixed. And they didn't give me the sauce when they asked me what sauce I wanted. read more

Wendy's - the inside of a blender - Fast Food Near Me - Callaway, Florida

Not worth the 30 minute wait sitting in line. Always takes forever. I placed a mobile order and was then told I would have to wait 5 minutes for shift change? At 7pm during dinner? Who does that? The food still took another 10 minutes while waiting at the window but people seemed to be just standing around. The woman working the window was very rude and seemed like she couldnt be bothered when i said I was missing a drink. ​The food wasn't even very good and we got the wrong order. read more

I was at Wendy's today. They did not have baked potatoes ready when I got there and I had to wait a little bit, nothing serious. The manager accommodated me for this which was totally unexpected. The food was hot and tasted good. I really appreciate that my burger did not have salt on it . Very nice staff and it was clean. read more

This is the saddest Wendy's I have ever been to. Craving a frosty and fries we stopped here one night. We should have turned around and walked out when we saw the group of people milling around with sad and angry looks on their face as they waited for their food. A few made eye contact and tried to silently warn us. It took forever to have someone take our order and forever to get our frosty's with cold, poorly salted, mushy fries. read more

This store is the worst one in Panama city. They allow you to place an order for drive through pick up and after you wait in line for 10 minutes tell you that you have to go inside. I obviously chose drive through for a reason. If they aren't going to allow you to go through the drive through they need to take that option away. I mean seriously how hard is it to hand a bag and a drink out the window. Also the soda is always flat and they always have attitudes. read more

Card machine is always down and you won't find out until you sit in like forever and get up to the microphone to order. The service is VERY SLOW. I sat in line well over thirty mins and would've left if my kids weren't hungry! Wish they had negative stars because that's exactly what this store would get. Whomever hires the people at Chick-fil-A should do the hiring at this Wendy's. read more

I have to say I see lot's of bad reviews on here. But just maybe after Wendy's got a rebuild and new staff after the storm they will keep up the good work with being clean, good food and nice staff. I have been there quiet a few times over the past few months and I always use the drive thru window. My order has always been correct and they always get me whatever I ask for ect...napkins, sauces, ect. No problems with any of the staff at either window paying or getting food. The service has been pretty fast because I have been there with plenty of cars in front of me. My only complaint with Wendy's is where the hell do ya'll buy lettuce from. I don't care how many times i get a burger it's the same thing. One lettuce leaf with a huge stalk/stem in it that I have to remove every single time. Keep up the good work Wendy's I'm enjoying being able to stop by after a long days work and grab a bite to take home. I always come to this Wendy's cause I know my food has been consistent so far and that is what I look for in a fast food place. Thanks! read more

Sat in line for 20 minutes to find out they are out of Chili at the dinner hour. Really???

sh!t show ! inside and even thru doordash , you can order food and they always forget something or are out of something , it's disgusting inside ! and the people are rude ! never again !!! read more

I was just at Wendy and say at the mic for exactly 28 minutes after the Lacey said she will be back. She never checked in or anything just me sitting waiting on someone to say something back. The customer service here is horrible read more

To be frank if I could give -1000 stars I would this place was absolutely ridiculous I sit in the drive-through for 30 minutes this morning because they don't open until 1030 and I got here at 10 but people were standing outside smoking cigarettes I guess they really didn't want my money that bad. Then when the woman finally does come to the speaker she says what do you want I said excuse me she said your order what do you want please. The service is always like this the lady that took my Order was named Ashley and I really hope someone from corporate read this because when I asked for the number to corporate to tell them how we're being treated as paying customers I was told to Google that shit read more

Honestly everytime I come to this Wendy's they mess up my order. And they get an attitude even the managers give you attitude when you're trying too get it fixed. SO. This place sucks and it shoulda stayed messed up ‍ I'd give in -4 stars if I could read more

Horrible!!! They never have food in stock. Every time we go they don't have nuggets , chilly or baked potato. We always wait a long time .don't go here!!!! read more

Ordered a # 1 which is a single beef patty with cheese. After I drove all the way home in flood conditions I find out I have a damn fish sandwich and my receipt even says a single patty with cheese! I call and they tell me to bring it back to exchange it with the receipt. Cool guess I will have to drive through almost 2 feet of water just to receive the burger that I actually ordered! That won't be happening! Pizza delivery it is! read more

Came in last night and the manager was extremely nice his name was Josh and he was very inviting and friendly . It's managers like him that make customers continue to back. read more

Well, they did it again, worst service ever! Waited in drive thru 17 minutes, still got someone else's order! Wtf?! Should have done what two people behind us did, they got out of line and left. Who knew working in fast food was so challenging?! Worst Wendys anywhere. read more

Worst wendy's ever! Cold food. Order is wrong. Slowest service I've ever seen. They don't seem to give a damn. Will never go back!

Terrible terrible customer service..I was ordering through drive thru at this location. First off the lady on the other end of the speaker box was absolutely rude and rushed me to order..I get up to the window and no one was there to greet me. I was not given a recipt. And they had my order all messed up. I ordered a side salad and a few miles down the road notice that they did not even put it in my bags. Also I get home and my husband ordered a spicy chicken sandwich and they gave us a double stacker. I tried to call to talk to a manager countless times just now and no answer.. I regret coming to this location, if you want to have your day ruined go ahead, but I will be calling the corporate office for further complaining! read more