Had to take my car in for oil change next door to Wendys at Firestone. Problem is that the entire place was closed for business at 7:30 a.m. The drive thru window was also closed which makes no sense at all. After my car was serviced I drove down Route 130 and stopped at a Wendy's in Delran which was open at 8:15 a.m Everything normal at this location. So my question is simple. Why was the other Wendys closed? read more

7:30 pm and the doors are locked so foolish as a Business owner to have that type of service. what if I can't make it through the drive through because of high restrictions shame on management and as a franchise never will stop here again read more

This Wendy's is trash I just moved down The street and both times I've been here waited over 20 minutes to get the wrong food and drinks. Go some where else! read more

Literally writing this review as I stand in line. This place is absolutely pathetic. I waited in the drive thru for 9 minutes, YES 9 minutes with no acknowledgement and there was a car/customer ahead of me, he had the same issue. I'm not even going to get into the fact that there were 3 cars behind me with customers who left. So, I decided to go inside to see what the problem might be. There is a line 10 people long and the employees are literally operating on turtle speed. There is no sense of urgency or even a concern of care for the customers. One has a headset on, but I have yet to see him take an order at the drive thru. I never visit Wendy's bc I try to stay away from most fast food places, but I had a taste for nuggets today. I can honestly say I will NEVER step foot in this establishment again or stop by for ANYTHING! This place should be shut down for customer service reasons alone!! Your workers simply don't care and I assume corporate doesn't care either!! By the way, Chik Fil A is about 2 miles away, I bet I will see some old Wendy's customers there. read more

I am at this Wendy's currently in the drive through and literally waisted no joke 38 mins waiting in line for someone to take my order. The employees are coming outside to take the trash out and cigarette breaks as we wait outside. This happened last time I was here too. Terrible customer service and when I get to the machine to take.my order it's not even working properly and the guy puts me on hold for another 7mins and people behind me start honking at me! This place is total trash! Don't even waste your time! Go to McDonald's across the street!!!!! read more

I am convinced that every fast food joint around the Willingboro area is the worst places to eat this service is awful the food is awful This is what happens when you hire uneducated people who have no morals or manners They can't read you can't write how in the hell are they ever going to get your order right Save yourself the agony drive 10 minutes out of Willingboro to go get food somewhere else read more

Wendy's - This is their junior bacon with cheese this is the most pathetic sandwich I've ever seen in my life - Burgers Near Me - Burlington, New Jersey

I came here hours before close. The woman through the drive through speaker was incredibly rude with no patience. My boyfriend doesn't frequent here and she was rushing him as well as laughing at him. I have worked this whole pandemic, and a little patience and kindness would be appreciated. read more

By far the WORST Wendy's I've ever been to. The food is always old, and nasty. The fries are cold, dry, and greasy. The burgers, and chicken nobody can make because its always hard. Dont make me even get started on the nuggets . Lets just say rocky mountain nuggets (). If i use the bathroom I gotta push for my life they're so dry, and hard. I dont know how this place stays in business. I always seem to give them another shot, and nothing has changed. How hard is it to put the microwave on 60 seconds? Probably leaving it in there too long or something. Wendy would be ashamed. read more

I AM SO SICK AND TIRED OF THIS WENDYS HOW HARD IS IT TO GET MY ORDER RIGHT? Every so often I go to this Wendy's and order a 4 for 4 and either these people are deaf, inattentive, or simply don't gaf about their customers Wanted to reward myself for passing test and I order a crispy chicken bLT no tomatoes a craving that I have been having since forever and this is what I order EVERYTIME I GO ----- why the hell do I always wind up with burgers, no bacon, and one time even wound up with double nuggets and no sandwich. Out of 10 times I have given them chances they have only gotten my order right twice - how hard is it to get the main piece right every other part of the deal is the same ‍‍‍ This store is going to utter SH*T and someone needs to get a handle on this --- Only reason why I go here is because it is right up the block from my house Hire better employees because I am about to bring this rating ALL THE WAY DOWN read more

Do not ever go this Wendy's avoid it go down the road 20 minutes and get it somewhere else you will still get home quicker slowest Wendy's I've ever seen. Dumb employees who don't listen don't look up don't pay attention wait in line 20 minutes and get your order wrong. Avoid at all costs. Franchise owner needs to step yo and improve his staffing or Wendy's should take his or her franchise away read more

Only rated this place 1 star because that's the lowest it'll go. Food is always cold; staff has no clue what they are doing. Wouldn't survive a day when they were actually busy. Easily the worst Wendy's you can go to. Save yourself the money and the time and go somewhere else. read more

Food was cold I don't even understand how but yes it was cold and when I approached them about my food being cold they just shrugged it off like it wasn't a big deal I try to stay clear of fast food placed but since today payday I decided to treat myself definitely won't be coming back I wish I could give them 0 stars. read more

I just sat in line, behind TWO cars, for 22 minutes and my fries are stale and cold I don't frequent fast food locations very often it's kind of like a treat for me ....First and last time I ever go to this Wendy's read more

They legitimately "FORGOT" to give my friend her card back after going through the drive thru. we had to spin back and grab that. at least they were nice about it but HOW do u forget to give a card back??? read more

I have been here a few times to grab a quick lunch while running out to get some work errands done. What can you say about the food. It's fast food. In my opinion One of the better burgers from the fast food places. It is always clean inside. Service at the counter is usually quick. No complaints. read more

The best frosty, I almost stopped getting them then circled back to this one and PERFECT . Super quick and friendly cashier

The staff don't believe in washing hands with soap. Went there yesterday around 7:15 I like to wash my hands especially when you're grabbing the doors are coming to the facility. I made a cashier aware of no so she asked me did I want it now or later I said I would like it now. The cashier and a girl working at fries thought it was funny I did not get soap for 15 minutes. Prior to this 15 minute wait there is a large man dressed in black with a brown beard went on break he heard me saying it was no soap in the men's bathroom and he continues to use the bathroom and came out and wipes his hands on his pants by his kneecaps and he is one of the cooks in there. The manager with the red shirt tall guy with a potbelly put soap in there after 15 minutes and no one said sorry for the inconvenience he is a rude person and so is the rest of the staff. read more

this fast food restaurant is so ghetto, they were very rude to the people in front us through the drive-thru and they were also rude to us as well. -10/10 I DON'T RECOMMEND!! terrible customer service. they need to shut it down or get a whole new staff crew. period. read more

The worst fast food experience. Starting with the drive thru order. The young lady was rude and rushing me just to get my order completely wrong. I understand it's fast food and you get what you pay for but there should still be professionalism in the workforce. Never going back. read more

I saw commercials for Wendy's breakfast meals. I usually buy egg mcmuffin at MacDonald's, so I gave Wendy's a try on a Weds. morning at 7;30. Never again. The #9 entre was barely warm, cheese not melted, on a small roll and over-priced. My iced coffee vanilla was not stirred as they do at McDonald's with all the vanilla on the bottom. I will be going back to McDonald's and try Burger King breakfast. Maybe it's a problem just at this location. I won't be back. read more

I can't wait for the day they replace human error and ignorance with machines that get your order right. Planned on treating myself with a $9 baconator meal but it was more like a dollar menu item and just one big waste of money. read more

I hated my experience at Wendy's it was so bad that when I went you to drive through i was like "hi" and they said "Wendy's how can I help you" in a rude rushed tone and I'm just like woah like calm down there buddy then I order my food he goes that all $13.42 next window at this point I'm like damn I don't even want the food I could've went to somewhere good and got the food with nicer service and then I got the food and I go home and this food was so stale I had chicken nuggets that were seem to be frozen af and were made the day before because they were disgusting and then I got some dusty ass burger that was terrible like I could've went to Burger King or McDonald's and got a burger and nuggets way better than that you guys say your homemade burgers square ass burgers are better Dadadadadad but then I try that shit and it's awful y'all need to step your game up you suck! you suck! you suck! you suck! you suck! you suck! you suck! see I had to write all that you know I meant it read more

I would love it if the drive through person would stop calling my wife cute and asking her irrelevant questions to his job description that makes her uncomfortable. You don't talk to and treat customers that way too unprofessional. Wendy's needs to do a better job setting expectations and monitoring their employees. This just happened tonight 12/22/16 around 10:20pm read more

Says the drive thru closes at 2am multiple times coming here no later than 1:45am to no service and when I'd get there before 1:45 there would be an obvious attitude from the man taking orders and there was no meat for any "big burgers" whatever that means read more

Decided to attempt to eat here again via the drive-thru. Very stupid decision. The third time I got blocked in with somebody in front of me just sitting there for about 15 minutes. Yes I got extraordinarily angry as this is now the third time that this has happened. I can't say for sure if it was the person in front of me's fault or the restaurant but the blame is on the restaurant because they could have told the person to move forward. They simply don't care. They never have coffee they don't understand what hot tea is, and apparently now they don't know how to make a baked potato. This is the worst fast-food restaurant I've been to in the entire world and I've actually been to many countries. This is not a diss on Wendy's in particular it's just this one. I don't like leaving bad reviews but this place is just sad. read more

I wish I could give a zero...they are the worse Wendy's I have ever been to. they take forever with your food and they still get your order wrong. Their food is nasty, under or overcooked and prepared sloppy. And they have no customer service skills what so ever they are rude and argumentative. I ordered at the drive thru today I asked for a chicken pub meal with baconator fries, large. The lady puts it in as a burger I say I'm sorry (I apologized even though she was wrong) I asked for chicken. She huffs and puffs in the microphone then gives me my total. I get my food and processed to pull off and realize they did not give the bacanator fries. So I turned around and bring this to the girl at the Windows attention. Her response was not I'm sorry I apologize or coming right up she tells me, you specifically voided the baconator fries. I say What! no I didn't (I'm confused because I know what I said). she says yes you did it says it right her. I say how are you going to tell me what I said when you didn't even take the order? She says, you got what you paid for! now, while she was arguing with me about what I asked for, the women who actually took my order was making the baconator fries. Because she knows she made the error not me. Instead of her speaking up about her wrong doing or someone telling this girl she is not getting paid to argue with the customer she is getting paid for CUSTOMER SERVICE no said or did anything. I was so discussed by how I was treated I WILL NEVER ORDER FROM THERE AGAIN! read more

Depending on the day you go you get for customer service, but the food is usually good. This time the day chicken sandwich was dry maybe because it was during around to long and it was late at night. read more

Trash absolute trash. If I could give negative stars I would. They've completely messed up 2 of my orders. Food is always cold and they take forever. Recently I ordered a burger and the patties were stale like they've been sitting out all day and the fries too were cold and stale. This last time I asked for a large coke and they gave me cup of seltzer water with a splash of coke flavor. Like you guys didnt see that it was clear coming out of the machine?!?! They also gave me a regular chicken sandwich instead of a spicy one, and I asked for a some dipping sauce and they completely forgot about it. Lastly some of the workers there can be down right rude, so in conclusion dont waste your time or money please. read more

All 4 people at the window charged me without scanning my coupon, when I asked to see receipt they started an argument over it. They "didn't understand what I wanted", my coupon back if you're not gonna use it. Icing on the cake they can't even remember to put half the correct elements in the bag for a simple salad. read more

This Wendy's location has been on a downward spiral. It takes longer and longer to get your order and it is never correct. The workers are rude and are more concerned about socializing than customer service. This was the last time we will be back with this experience. We starting going into the restaurant for take out as the drive through takes forever and the order are guaranteed to be wrong. The order placed today from start to finish with no other customers in the restaurant it took 19 minutes, the order was wrong as always, and the quality of the food was horrible. The large fries were half filled, cold and stale. The burger patties were cold and stale, the cheese was not even melted. The side salad was half full. There were no choices of light dressings as there are at other Wendy's. The Dr. Pepper was poured as Diet Coke. There are multiple fast food in the vicinity of Wendy's. We will not be back and its a shame as we used to be big fans. read more