This is the WORST Wendy's around the west valley. I live in Buckeye and when I feel like being dissatisfied I end up here. Not really, I normally go thinking this time will be better, but they never fail to disappoint. EVERY TIME I go they either mess something up on an order, completely lose my order (via mobile - only did that once), or something is always missing from my order when I get home. The quality of the food is subpar compared to others. I have tried to call in about an issue only to be met with a never ending busy signal. (Pretty sure they leave the phone off the hook.) - I will NOT be back to this location after my last issue and I just emailed the "District Manager" listed on the bottom of my receipt. Doubtful I will get a response. Bottom line - if you are local to Buckeye or even just stopping off the 10 - choose another place to eat unless you want mediocre food and horrible service. read more

I ordered a Daves triple, I come back home and open up a chicken sandwich with a burnt top bun read more

Wendy's - Burnt bun wrong order - Burgers Near Me - Buckeye, Arizona

Have only been here twice. First time got nothing but attitude. Decided to try again door says open at 9 and they didn't open the door for us until about 9:10. As soon as we get inside we stood at the counter for no less than ten minutes before anybody acknowledged we were standing there, when we can see five or so people walking back and forth intentionally ignoring us. All together this trip has taken us thirty minutes and we are STILL waiting on our order. Needless to say most likely will not return. Management really needs to work on their staff. read more

Ordered through doordash on 1/17/2023. It was the absolute worst fast food meal I've ever purchased. Dave's single was thrown together with only a few terrible looking onions, no lettuce or tomatoes. Bun was falling apart. I will NEVER patronize this Wendy's again. read more

Got my order wrong (only 8 nuggets in the 10 count and gave me one of the wrong sauce when I requested 4 multiple times) and horrible for drive through, this is my third time here and each time it takes about 5-10+ minutes per car to even order. I'd recommend just going inside and triple checking your order when you receive it or going elsewhere if you are on a time crunch. read more

I'm normally not one to leave comments/reviews on food but this was laughable. My girlfriend brought me a breakfast burrito and this is what we received. The teaspoon of filling inside was decent tasting but if you actually expect even a small breakfast burrito I would pass. I gave it three stars because the rest of the food we got was fine. read more

Wendy's - Same tiny Sausage, Egg & Cheese Burrito - Burgers Near Me - Buckeye, Arizona

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I tried giving this place a fair chance.. considering this is the closes wendys in buckeye. Consistently messing up the order. Do the employees just don't know how to read/do their job? I'm so frustrated, months and months of waisting my money. I warn you.. DONT EVER COME TO THIS LOCATION. read more

They forgot to give us sauce and a straw. And I had to repeat my self so many times for them to hear my order

Went inside to see If the service would be better this time. Nope, not at all, worse actually. I ordered, took 25 mins. I understood because I knew they were busy. I finally get my order and my hamburger is not right, so I asked politely if they could fix it. The cook rolled her eyes at me and slammed my new hamburger on the counter. I get it, people have bad days, but I wasn't the only one coming back because my food was messed up. My daughter wanted a strawberry lemonade, they forgot the strawberry. I had a chocolate frosty, they forgot that too. Another person and I asked if they could fix the soda because the carbonation was out. They did nothing about that. I asked if I could change my drink, they said no. I'm just honestly done with this location. No more chances for them from me at least. read more

Went there last night, got a spicy chicken sandwich, the temperature was so HOT that it scalded the roof of my mouth! But not to worry, I just put out that fire with those nice cold as hell fries read more

Personally I'm big on customer service, especially when it comes to fast food I expect a speedy service. Unfortunately, it was slow and long. The food on the other hand was average considering is fast food. I must say good deal 4 for 4 is a steal, literally cash in your pocket. Overall decent experience slow service is all I must say. read more

Horrible service. Very rude woman working the counter. Handling food without gloves. Sticking her hands in the fry and chicken tender containers touching the food while trying to bag it. Slow, unhelpful, rude, annoyed and annoying older woman at the register was slow and everyone else working there was avoiding her and the counter. 20 minutes to get a burger and chicken tenders at 730pm. Never had it this bad here before. read more

24 May 2015: My cousin, her husband, and I needed a late night something-to-eat. Since I was the guest, I got to choose, and decided on Wendy's 'cause I wanted chili cheese fries. The food was everything I could have hoped for, especially since I drank HEAVILY the night before. The drive-thru didn't take long, at all. Once we rolled up to the window, we were handed our food without incident. ..It only took long because the guy in front of us was hauling an empty trailer. read more

email sent to c.rodriguez@wendyscos.com (email on actual receipt) sent Fri 2/15/2019 1:36 PM Store 10623 Watson & Yuma Buckeye AZ Complaint 2/15/2019 11:19am Take out order of Apple Pecan Full Salad - Half the meat on salad, very disappointing. Have had problems with quality control in the past. Ended up paying $7.64 for order with half the chicken. On this particular order, I sent my granddaughter down to order and pick it up. Never imagined that if I was not there to actually watch them prepare the salad, that I would be shorted on the meat. Review - Do not expect your complaint to be answered by c.rodriguez Where there are food quality control issues, there are management issues, there are customer service issues, there is a lack of respect for customers. read more

I came back from a dentist appointment over 1 hour or so and i was offered Wendy's as it was a long drive home, I agreed and had a burger but the patties were PERFECT. They were soft and perfectly made(fresh) and I didn't have to bite to hard on the things on the burger to make my teeth hurt and in all reality it made them feel a bit better. read more

It was 9pm and they said we closed early do to short staff but online said they don't close till 11 pm so that's embarrassing

Went in yesterday took my daughter and mother to eat we were help by Darlene who was extremely rude I decided to try something new they offered and she acted like I'm supposed to know the new menu items and kept trying to give me the total when I had more to order but was very sweet to the gentleman behind us and she continued to praise how handsome he he was and made sure the staff knew that he shouldn't have to wait to order I watched as she picked and chose who to be nice to I'll continue to just go threw the drive threw for now won't be going in for a visit there aren't many fast food choices in buckeye just yet we drove a good distance to get food for shitty service not a good experience read more

This is the third time my husband and I have stopped at this Wendy's drive thru on the way to California, and let me tell you...I'm not one to review much, especially fast food, but their burgers, fries and chicken nuggets are soooooo good every time we have been here. I live in Scottsdale and have tried a few Wendy's hoping they have gotten better again, but nope. Nothing compares to this specific Wendy's. I literally crave it but it's disappointing eating at other Wendy's. We are going to stop by again on our way back. The customer service was great too and they even gave a chicken nugget just for my dog, which was the sweetest thing! read more

I agree with everyone's reviews. Even the drive through is slow. It isn't the greatest location but I do have hopes that they plan to upgrade the location. There isn't many choices in buckeye for food add it is read more

Wendy's - Burgers Near Me - Buckeye, Arizona

Excellent food, good clean environment. I personally like going here for the 4x4 deal, it never disappoints me and fills up my stomach. Thank you Wendy's read more

I tried to go back there to give them another chance, but they always mess up my order. I am not gonna be going back there again. They even repeat the order back to you and they still get it wrong. read more

So I went into Wendy's this evening I totally enjoy their chili it is the best they could improve on their hamburgers I ordered a junior cheeseburger which was cold then I order a fresh jr. Cheeseburger that was cold so how fresh can that be I was pretty disappointed about that read more

Just waited a good 15 minutes in a drive-thru and 10 of those minutes were behind the car that was at the speaker. When we decided to leave, they hadn't even begun to take their order. Doing your job isn't this difficult, guys. There's literally no excuse to leave a car at the speaker that long without taking their order. read more

Ran to Wendy's today to get a salad and burger. The cashier was so rude. Asked for a Garden Salad and a small hamburger with just pickle and ketchup. She had such an attitude. So after my burger sat there and no one is packing my order, I said something and got a dirty look! So they get my order I get to the car and the burger has everything on it! Ok, go back in for some more attitude, wait again, and get my burger the same flipping way! It took a 3rd time to get a lousy burger with just pickle and ketchup. Is this rocket science? I did not receive an apology or a thank you for anything! Just attitude. I called the corporate office to complain, and tell them they need to hire people that want to work! I'm sure they don't really care! So sorry Wendy's that I took up your time to place an order and make you earn your salary! No worries, won't be going back!!! read more

Don't waste your time or money at this place! I have tried it several times hoping it would get better and it just got worse. They would never get my order right and their customer service is horrible! The last time I went there was through the drive through, I was buying food for my four kids plus my two nefews. They messed up my order (shocker!) plus it wasn't even complete. Only four of the six kids ate and I had to drive back to wendys for the rest of my order(and I live 5 miles away from wendys) I was so angry I called their corporate offices, they didn't care either. read more

Worst and Sloeest don't waste your time in line right now and 30 people in front of me none with a mobile order,can they atleast staff people to handle a "Rush" if my fries are cold or burgers are cold then so help me they are getting an assfull of beef back! read more

Drove through here for lunch today and wow I must say, very polite workers and speedy service!! Thank you, Ian, for being so welcoming and helpful at the window. This was our first time at this location, usually have trouble with the Litchfield location so decided to come here! We'll be back for sure. read more

I've never experienced any like this before. This is my second time here and the drive thru introduction is immediately "give me a minute."Both times I'm waiting for 10 minutes just to place my order. First time the service was so slow that 7 cars left the line. Once I got to the window I was informed they didn't have the materials to make the honey biscuit chicken sandwich and it was no longer breakfast. I explained I had been waiting in the line for 30-35 minutes so I would have made breakfast if the service wasn't so slow. The young lady apologized and ask if there was anything else I'd like. Wow! Here I am this morning waiting again after being told "give me a minute!" I wait patiently only to be told after 12 minutes "we don't have chicken!" Well wouldn't it be customary to maybe put up a sign or something so patrons wouldn't sit waiting for extended periods of time only to be told "we don't have the materials to meet your request or we don't have chicken to complete your order?" This Wendy's is generally packed with customers but if someone doesn't get a hold on this inconvenience you are gonna lose substantial business!!!!!!! read more

JOKE of a fast food place sat in the drive thru tonight got there at 10:58 there were 5 cars in front of me. I got to the loud speaker at 12:11 and they closed after the car in front of me mind you there were people BEHIND me who got there at around 11:30. Like that's OVER AN HOUR in that drive Thru WASTING my time just To close because you were to slow and took a MINIMUM 11 minutes to take someone's order? I'm confused as to how tf you guys are even still open. read more

Went to Wendy's tonight for dinner and ordered chili and when I get home it is half filled. So Arizona passes a vote now owners have to pay more per hour then what these people are worth as the cannot even fill a bowl full. read more

Wendy's - Here my bowl they gave me I guess the worker was hungry and had to have some - Burgers Near Me - Buckeye, Arizona

Normally when I frequent this location, the service leaves something to be desired. However, today, I was very pleased. Jermarion, the cashier, made sure my order was correct with a smile. He even made sure my name was spelled correctly . This is a small insignificant detail, but it shows good customer service as well as adds a personal touch. The manager was on top her staff as well. The service was so good, that my order was ready as I turned to walk away and select my drink. Keep it up Jermarion! read more

Had a pleasant experience here the first time I went, so gave it another try after my 2nd visit was horrible. The third experience was just worse. The girl was extremely rude, I asked for a ranch at the window and she proceeded to moan out an OK, rolled her eyes, and heavily sighed as she closed the window. They were also all out of green tea and asked that I wait 5 minutes as they brewed a new batch. 5 minutes turned into 20. Furthermore, I opened my baked potato and the inside was black and completely rotten. No quality control of their products or proper training of their employees. read more

Wendy's - Disgusting, this is the food this facility is putting out. Completely black and rotten. - Burgers Near Me - Buckeye, Arizona

Went thur drive thur today. Service was fast and friendly. Window cashier was very nice. It was nice to be greeted with a smile during lunch rush. I had an issue with my salad and China, a sweet lady, replaced no promblem. It was nice to be treated friendly instead of the 'your just complaining' attitude that some Fast Food workers have. Thank you Wendy's. read more

Great Wendy's!!! The customer service was great, everyone greeted us and even checked to see how we were enjoying our food, the Freestyle soda machine also great, and Keyena's great attitude is what motivated me to 'Yelp it'! Keep up the good work Wendy's in Buckeye!! read more

If I owned this location, I would fire everyone and start from scratch. There are two customers in the building and every table it's dirty. The staff lack social skills. Ihonestly forgot that I don't like this location, or I would have gone somewhere else. read more

I go here often the staff is always super friendly and even gave me free food when the machines were down one time since they see me there all the time. Never had a problem with the food. My go to of wwatson for sure read more

I have gone here a few times since moving to Buckeye and have been unimpressed each time. This last time was the last time I will go here. About 2 weeks ago my wife and I went inside to place an order for our entire family. What a disaster. The menu board and the signage in the lobby were showing different prices for frosty's and when we pointed that out the cashier, who I believe was the manager, said "Yeah we need to get new numbers for out there" This was a .30 cent difference on 4 frosty's. The staff was extremely slow in their attitude and urgency to take care of the customers. Finally all of our food was made and we took our bags and drove home. Every single sandwich was made wrong. 5 Cheeseburgers with no cheese or ketchup on them. I double cheese made the same way. 2 fish sandwiches plain just fish and bun.....these were made with everything on them. When I called to let them know....whomever answered the phone told me to call corporate and hung up. Really? It has been 2 weeks and corporate is blowing off all of my calls and has not responded to a single e-mail. Wendy's as a corporation has officially lost my business as well. I have eaten at Wendy's locations that were decent. This one is a major beware. Heed the rest of the reviews and stay away. Trust us. read more

When you walk inside the place looks extremely outdated nothing like some of the other Wendy's restaurants. Aside from the cosmetic part I do agree with a lot of the other reviews. The staff indeed isn't the friendliest, but the food is like any other Wendy's restaurant. read more

Still one of my favorite places to eat. Have to agree with everyone as far as the speed of the drive thru. Went inside this time for takeout and it was much faster. read more

Well they f'ed me at the Drive thru. Simple order just 2 double stacks paid cash just under $5 and drove away. I made it home and opened bag to 2 singles. Not worth the drive back to complain would have left survey if they would have put a recite in bag like they said. I did try to call location just rang and rang. Well at least they gave me correct change. To think fast food workers want to make $15/hour. They can't even make a burger right. read more