Popped in for the wednesday collab meal (opted out of the cherry syrup). All the sauces were good - first is a honey soy black pepper sauce, a spicy ketchup jam, vinegary ghost pepper sauce, and lastly a diluted scorpion pepper mayo sauce. Mixing the 2 spicy sauces makes it even better! The honey one is a bit sweet for me but still good. Reminds me of korean soy garlic sauce. The spicy tomato sauce one will be good with everything. I found the ghost pepper sauce the spiciest and also the most acidic. Scorpion pepper was too runny for me, wish it was more of a thick mayo sauce. Love the decor this branch put up in lieu of the new tv show season! read more

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Stopped in here with my friend to get the Netflix Wednesday meal. We ordered two and also asked for the frosty to be plain if possible (since we don't like Cherry). Worker was very much into the Wednesday show and the theming so she was sad she couldn't make it with the cherry to make it look bloody but understood and adjusted as we asked. Each meal came with 2 of the 4 sauces and we were hoping (but didn't ask) that we'd get one of each. We were happy to find that she did give us one of each sauce! Wendy's spicy nuggets are my favorite and they haven't changed. $10 for a frosty, fries, and 10 nuggets with specialty sauces, not bad. We liked the two spiciest sauces (ghost pepper and scorpion pepper) combined. Great service and theming at this location. Would come back. read more

Wendy's - Great Wednesday theming - Burgers Near Me - Brooklyn, New York

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Service is a little rude and for my baconator fries all 3 containers filled up to only half probably 10 fries each should've checked before hand. read more

Great customer service!!! "Amazing customer service! The cashier greeted us warmly, recognized my daughter, and helped us pick the perfect meal she loved. Patient, kind, and thoughtful--exactly what every food place should strive for. Thank you from me and my daughter!" read more

Wendy's - Excellent customer service!!! Thank you !! - Burgers Near Me - Brooklyn, New York

The Bay Ridge thoroughfare of 86th Street might no longer have the shopping Mecca known as Century 21 but despite this there are a wealth of fast food options to enjoy by those who find themselves in the general vicinity for any reason. In addition to McDonalds, Burger King and Taco Bell we have the long resident Wendy's franchise. For many this is the preferred option but I myself try to give equal time to the mainstays when I choose to have this kind of fare for supper or a lunch hang with friends. While I am not someone who can consider themselves a regular based on the infrequency of visits, I can say that its maybe once every six weeks or so. I do find myself stopping here when I work the Elections on the dinner break because of the location and relative value of what I purchase. What draws me here is the "4 for $4" option or their "Biggie Bag. The latter having been the choice for the most part as it came with a sandwich, small fries, nuggets and a drink. This would run you between $5 and $6 depending on your sandwich choice. My usual here would be the Chicken BLT and spicy nuggets and a Sprite with limited ice. There are no options for the French fries and its just a small order of them. I find that this fills me up rather nicely and as mentioned its easy on the pocket during a time when everyone is watching the finances. This location has a WiFi signal and a spacious upstairs seating area and bathrooms. All are great things to find when when is popping in and deciding to sit down for a little bit as opposed to getting right back to the hustle. I can close by saying that many of the other options might appeal to you more than this but they are pricier and right now I'm looking to save whenever possible. This lets me indulge reasonably. read more

Stopped into this Wendy's on a weekday around lunchtime. Service was quick and friendly, and the chicken nuggets I got were hot and fresh. The display screens seemed to be missing part of the menu when I was there, but other than that, the experience was good. Indoor dining was closed when I visited. read more

Wendy's - Exterior - Burgers Near Me - Brooklyn, New York

Came here to grab some food since I was in the area picking up an online order at Sephora. We ordered a few items to feed a crowd because it's a cold snowstorm and we were helping friends moved. Yes, our friends decided to move on the day of the snowstorm and was at the house finishing packing and loading the U-haul truck. So we decided to grab everyone some early lunch (it was 11:30AM). They were short staff and seems like everyone in the area wanted Wendy's. It was all staff in the kitchen making food and bagging food- the one cashier lady is the person bagging the food. There is a wait as she is bagging and taking orders; so you would have to wait until she was free to take your order/payment before she quickly jump back into bagging food. They messed up one of our order- our fault for not checking and we left. We missed 1 burger and 1 bottle water for a 4for$4 (didn't want soda) order. read more

Not sure why this place has so many low ratings. I've been here on several locations--service was always prompt, the location was clean and the employees were personable. Sometimes the line can get long because of all the people shopping on 86Th Street, but other than that, this place is just fine with me! read more

Oh man where do I start.... First of all this location is always busy so I empathize with the employees but management has got to start adding more team members cause this place is severely disappointing. On a good day, you go in store and wait maybe 15-20 mins for "fast food." Today's review is based on a Wendy's app mobile order. So when you order directly from the Wendy's app it schedules a pick up from a doordasher and you usually get the food within an hour. Today we got the food an hour and a half after ordering and it WAS AN ENTIRELY WRONG ORDER! The receipt taped to the bag said my correct order but inside there were items I never asked for! Nothing that I ordered was in the bag. It appears that they mixed up the bags when preparing it for the driver to pick up. I waited on hold for 30mins to speak to a Wendy's rep and was refunded but I would of much rather gotten my correct order and actually ate something I ordered. As for the quality of the food. This place is hit or miss! I definitely think the Wendy's in Caesar's Bay is much better than this location! Management needs to have a team just for mobile orders and another team for in store orders and maybe they can get orders out in a timely fashion and correctly! I'm done ordering from this place! I'll wait till I'm in Caesar's bay next time and order in person from their walk up window instead! read more

If you manage to fight past the gang of crackheads asking for change at the door here's what to expect, It literally doesn't matter if there's 20 people or 1 person you will be waiting an eternity, the whole staff is rude and act like your bothering them by ordering food! Can't even make a simple burger look like a burger! I'm 100% sure kids in kindergarten make food look more presentable than these people do. As for ambiance ha! If you can quite out the people complaining of there food taking too long or the 300 teenagers screaming at the top of there lungs then yeah this place is awesome! And god forbid you ask them for an extra dipping sauce they'll look at you like you just threatened to smack their mother, respectfully f*** this place! read more

Ordered today the Baconater with the small fries and was disappointed the Bun wasn't the Pretzel Bun it was the Bricoche Bun instead . And no one said anything. read more

Time to update this...because they've "turned my frown upside down!" Seems like they have a "no nonsense" manager behind the counter, and she is really good and on point. Fast and friendly service, had me out of there in 5 minutes at 11:30 during the week. I'll give them a stress test during busier times, but they are moving in the right direction. Thank you. read more

NO small frosty for $ 1 that was starting today, August 5th. This place doesn't follow any special deals that Wendy's should have. Don't bother going to this location. It has very bad management. I showed him the advertisement and he brushed me off today. read more

I told myself I wouldn't go back after last time but my little cousin wanted to get some and it was the same freaking problem again. We asked for no ketchup/no mayo and they added BOTH to our burgers. Did these workers graduate from elementary school because it seems like they don't know how to read. read more

They must have the biggest bunch if morons who work there. All three instances that I had ordered from this particular Wendy's they forgot items or completely messed up my order. Once they forgot my chili, another instance an entire meal and this last time they messed up every single item on the order except the beverages. Never again!!! To the fools who work there, take more pride in your work. read more

Ok I came back the next day and they made my day! The woman who served me yesterday was not there which was good because she charged me 5$ for my cheese fries! Luckily she got fired and the service was amazing!!! The only reason why I am giving it a 4 stars is because the cashier got my name wrong! Whoops but that's ok! read more

Save your money and time, don't go to this Wendy's. This is the worst Wendy's I ever went. I went to this Wendy's today, I ordered a 4 for $4, plus tax was $4.36. Because I don't want too many pennies, I wanted a nickel so I gave a cashier $5.01. She was supposed give me back $0.65 but somehow she gave me back $0.64, I told her the amount isn't right. And then she tried to lied to me and said she already gave me back one penny. I felt angry, I knew one penny is nothing but it's not about one penny, it's about a person's honest. Even one cent is nothing but you still don't have rights to cheat customers, and try to cheat their money, customers are absolutely have rights to give back what they are supposed to get. So I argued with her, I told her that she didn't give back one penny to me. But she insisted she did and she embarrassed me and said I don't know how to calculate and my brain has problems. I wonder what kind of manger hired such a person. Besides that, this Wendy's also makes customers to wait for a very long time even there are only a few customers. Not even have to wait a very long time but they also give very few portions of foods. This is a such disgusting place, I will never go to this Wendy's, and I absolutely don't recommend anyone go there. read more

Wendy's - Very small portion of French fries. - Burgers Near Me - Brooklyn, New York

The staff work so hard here and it's always so busy, and yet they will always smile and be friendly and work to fix your order right away if anything is wrong. Honestly 5 out of 5 stores for this Wendy's on customer service alone. Thank y'all read more

If I could give a lower rating then one star then I would. Place is absolutely horrible never gets my order correct always missing food from my order. I ordered from there and I realized I'm missing food I go back with my receipt and they tell me I got the food already they just lie to you. These people will lie and deceive and purposely mess up your order for the joy of it. Don't understand the hiring process at all. What type of management is being run at that location. Needs to be checked on immediately. They are payed over there to service the customers not be rude to them, fight with them or argue with them. Always looking to fight someone at that location. This place needs to be closed down immediately. This place is the worst read more

On my receipt, it says the girl who rung me up was Christina. She is black, and wears a thick chain like necklace. She is about 5'5". She doesn't have a name tag on, so I'm assuming she is Christina. I was standing in front of her long enough for me to grab my phone and take this photo of her. She decides that it is more important to her to finish her conversation on the phone than serve customers. She is seen wearing gloves, but she is holding her phone with her gloves on...her phone is probably greasy from the food served, so I can't imagine her phone to be clean. She is touching money, she is touching her face and her phone and EVERYONE'S FOOD. Her attitude is completely nasty, as she was yelling out "HELLO?!?!!!!" to the guests whose orders were ready instead of calling out their names on the order. Her is constantly touching her face, which is rather oily at the time and she looks tired and not on the mood to be doing anything. When my order was ready. She simply tossed it on the counter at my direction. I did not see management at this time as it was late and every one of the staff present were giggling and laughing. read more

Wendy's - On her phone with gloves on, as if its okay. - Burgers Near Me - Brooklyn, New York

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Horrible service with a side of attitude, 10/10 don't recommend, filler filler filler filler the hell with the word count

I love Wendy's and I am glad they opened one up here. PROS: - it's clean - service is pretty quick - there's more seating upstairs - great interior design - very modern looking - (better looking then the one at caesar's bay) - Chili is always good (affordable price too) - Love their value menu (a lot of options for just a little more than a buck) - e.g. fries; 4 piece nuggets CONS: - none really. read more

Great salads and selection , also love the baked potato with chili and cheese . Frequent customer , very reasonable prices too

This Wendy's is wild disrespectful never get anything right and didn't send sauce and it was cold read more

Wendy's - "4 nuggets " - Burgers Near Me - Brooklyn, New York

Best chicken nuggets out of any chain. We know this. I came here to recognize the supervisor/manager in charge today. I did not catch her name but she has bright red hair. She treated her colleagues with respect, showed them appreciation and busted her butt helping with the register, packing for the food, etc. Kudos to the leadership she showed which will hopefully result in happier employees thus better customer service. read more

Ambience: 3 1/2 Service: 2 Quality: 2 1/2 Overall impression: 2 1/2 There is really nothing worth mentioning about in this fast food establishment. The food is consistent and the service is slow. The employees aren't friendly (maybe they hate their life). I will give them 3 stars even though I really want to give 2 1/2. There are lots of seats upstairs however, they are always overrun by rowdy, loud, and obnoxious high school students around 2pm. read more

The worst service everyone has an attitude and they're very very slow been waiting 25 minutes for a big potato and then never agin

My experience here was a joke. There was no one on line when my boyfriend and I arrived and as soon as we were about to order, we were skipped by a very rude customer. What made my experience shitty was the fact that the cashier saw this, laughed, and took the rude customer's order. Maybe I was cranky and hungry, but come on! The rude customer acknowledged the fact that she skipped us, and instead of stepping in line, she was taken first. When I'm in the area I'll just walk over to Five Guys. read more

This new location just opened recently and I couldn't wait to try it. I love Wendy's chicken nuggets and this location is close to the R train. The location has updated amenities and is very clean. The cashiers are not really polite and a bit rude even when you try to be polite. There are no lines to organize the different cashier lines so it can be a bit unorganized to place an order. Also, make sure to check your bag as I ordered water and was told they ran out of water [and wasn't offered a substitute -- I had to ask for one] and I received the wrong order. read more

I was so excited when I found out that Wendy's opened in Bay Ridge. Tried it today on a whim. I ordered a burger. I took it home and was half way through it when something seemed weird while I was chewing. It was a piece of plastic. Maybe some kind of plastic packaging. There was plastic in my burger. I threw the rest out in case there were any more surprises in there. The fries were also pretty soggy. Will absolutely not be returning. read more

This is a late review I went when this place first opened up I lived right in the area and was excited because it was my fav out of all fast food between burger joints. It was all good. They shocked me with the whole name thing like starbucks and how nice it looked there. BUT I already knew it wasn't gonna last long. The attitudes of the workers became worst and worst the place started looking messy one time I came in and it was me and like couple of people eating inside already and I stood in front of the line only to be completely ignored while they were cracking up and talking bs to each other right in front of me eventually I had to say are you open and that's how she took my open. There's a couple more stories but It doesnt make a difference it just went downhill which sucks because it was my fave spot never went back again. You would think with alllllllll these horrid reviews not even the manager but whoevers higher up would get a handle on this. I don't get it if you want to work there or deal with costumers quick and give to people who would be a lot more respectful at least. That's something I will never understand. You need to start docking people their pay or something each time they mess up read more

No napkins? After being three bites deep into my sandwhich, I asked a staff member for napkins. He told me none were ordered. He then went on a hunt to find me something. Shame on the manager at this location. At least the staff cares. read more

Family day out. Decided to go to wendys to try the pulled pork sandwhich. We had ordered one spicy and one smoky as well as two kids meals. One with apple slices and a burger and one with chicken nuggets and fries. Upon looking in the bag, they had put two fries instead. Not that bad, honest mistake. We gave it back and he threw the fries away. Other bags opened and there were two spicy pulled pork sandwhiches. Okay. I had went back downstairs and asked for the smoky. Cashier was nice. He told the person in the back making sandwhiches and she replied rudely and loudly "did she even open it oh my god." Both of the sandwhiches were smoky once we did open it... Im not going to open them if off the bat, if i see a red flag, you know? Going to speak to a manager later. I work in the food industry. You don't do that. If youre going to speak about a customer, do it on your own time or on lunch. Not within an earshot. Did i mention our sandwhiches were cold? Completely cold. Not just the coleslaw. Edit: had went to the manager directly afterwards. I told her what had happened and she sincerely apologized and was confused about the packaging of the burgers too. She had offered to remake the burgers. That would have been gluttonous and i declined. She saw the kids and offered frosties instead. I had originally gave the store a 1 star but i bumped it up to a 3-average due to her help. :) read more

Wendy's - Burgers Near Me - Brooklyn, New York

The staff are very unprofessional and childlike. I ordered a kid's meal and they're throwing the toy back and forth at one another. I had to return after I drove off because they forgot an entire meal that I ordered... I love Wendy's out of all the fast food joints but I dislike this particular one due to the staff... read more

If I can give this location a one star I definitely would, the managers have nasty attitudes and poor communication skills. I ordered 3 fries 1 of them were hot and the other 2 we're cold I asked to switch them out and one of the managers with the hijab said and snarky remark. And the other with short hair argued with me. The Wendy's in bayridge need to train there employees or managers I should say on better customer service read more

every time I get a cheese burger there is hair in it. today there was hair in my cheese burger so I asked for another one and the one they gave had hair in it aswell. i wouldn't eat their if I was starving to death read more

Who doesn't enjoy being served barely edible fast food in a dilatory manner by surly, maladroit soon to be obsolescent cashiers? I normally wouldn't go out of my way to complain about a terrible employee, simply because I encounter so many of them on a regular basis, but I feel compelled to vent my frustration about this particular mouth-breather. I went into Wendy's to order a Flurry, which had been discounted to 51 cents. I handed the woman behind the counter-whose face was a masque of impassivity-a crisp dollar bill and gave her my order. She pocketed the change-which was not a tip-and handed me my order a few minutes later, then returned to her workstation. As an aside, one of the other employees was changing into his uniform while I tried to use the upstairs men's restroom before leaving. As much as I sympathize with his plight, I didn't appreciate his cheery banter-as if we were old friends who had happened to run into each other at the golf club-nor his blocking of the sink after I had used the facilities. In short, the Flurry is good but everything else about this restaurant is dreadful. read more

I usually get the 4 for 4 which should just honestly be the whole menu that's mostly what people end up ordering. It's affordable than most other fast food but isn't even tasteful. When it comes down to drink with no ice they give u like 3/4 the cup full like are just not ganna fill my cup because of the no Ice? Like it's cold outside ain't nobody really trying to get a cold drink if they taking it out or cold as it is read more

they have breakfast burritos on their menu on doordash but they dont even make burritos at the store... they should update their menu. food is good. read more

This doesn't even deserve a one star I would give it non if I could . Ordered chili with a lemonade just to get home and find out I have food poisoning . Don't ever go here I don't want anyone going through the pain I went through . The staff is very disrespectful and hope this place closes down or gets an inspection. read more