Overall food is ok. Wednesday night i stopped and got an apple pecan salad and well let's see it was pretty bland because yeah it was just missing the apples! read more

We used to enjoy going to Wendy's here, but the last 2 times I have went, I've had a bug on my lettuce. the first time, the manager argued and said it wasn't a bug (even though you could see the wings). It's disgusting!! read more

Wendy's - Bug on the lettuce - Fast Food Near Me - Big Rapids, Michigan

I do not like this app, you see, It's quite the pain, oh woe is me! I tried to log in, but alas, oh dear, My password change was not so clear. In the parking lot, I fiddled and fussed, To change my password was a must. No offers good, no deals to find, But hunger called, I didn't mind. I ordered a biscuit, sausage, egg, and cheese, A Coke Zero too, if you please. A breakfast cookie, they call it something new, I hoped it would taste good too. At my desk, I took a bite, I did, The biscuit was small, really just mid. Once it was tasty, now it's just bland, The smallest sandwich in all the land. The cookie was yummy, a delightful treat, The Coke Zero cold, a fizzy feat. But the price was high, the app a mess, Wendy's breakfast, I must confess. The cashier was friendly, the service fine, But the food, oh the food, not worth my time. I'll skip breakfast here, that's my plan, But for lunch or dinner, I'm still a fan. Wendy's chili, I'll still enjoy, But breakfast here, I'll not employ. I do not like this app, you see, It's quite the pain, oh woe is me! read more

This place is terrible and they don't do anything to change it I left a review around a year ago and still nothing has changed food quality hasn't improved and neither has the environment when you go to order food their. they are the least helpful staff is you have any problem they never make it right I've bought a large fry multiple times and they never fill it up it's always a medium fry quantity or sometimes even a small! if you have to choose somewhere to eat do not eat here read more

Absolutely disgusting food, rude service and they waste peoples time by telling them wendys is hiring, making them come back day after day cuz the store is busy only to turn around and say there is a hiring freeze and to wait a couple weeks. Like hell no???? Excuse me? The audacity is mind blowing read more

Terrible. At 1pm, Tuesday, NO BAKED POTATOES for 46 minutes! Very dirty place. Why are the employees not watching the food inventory read more

the front desk worker DID NOT HAVE GLOVES ON and was touching peoples food with no gloves even after he went and got trays and still didn't have gloves on. gave me the wrong sandwich. multiple people had to come inside from drive through and complain about the orders. it is very gross when people don't have gloves on and touch peoples food read more

What a completely bad experience this was. First they only waited on one vehicle at a time in the drive up. Then when you go to the window the clerk with her short pinkish hair was rude no hi or thank you just thrust the order out the window and close it. I saw a total of 5 vehicles leave and people were honking. They had one table inside and no one at the counter. The food was subpar. The fries were old and I men like yesterday old. The burger had mayonnaise and we asked for none due to allergies. The buns were stale and crumbles when you grabbed them. The chicken sandwich was suppose to be spicy it was plain. The only fresh item was the napkins and the probably would have tasted better. read more

Stop to have breakfast there this morning hot, fresh, delicious, fast, and most important correct!

Shouldn't even get 1 star; the service was HORRIBLE. NOT my fault your understaffed, that doesn't give you the right to treat your customers rudely. My food was thrown in the bag (nuggets all over the bottom of the bag), didn't give us our drink so we honked the horn still waiting then the worker comes back to the window and said what do you need we are understaffed, we said we need a medium Dr pepper, the girl was VERY rude. We got all of our food BUT I WILL NEVER BE GOING BACK!!! read more

We got Wendy coupons in the mail. So off to Wendy's we went. We both had the large chicken sandwiches. They were okay. We got an order of the baconator fries. Not good. Cheese not melted and fries not crispy. They have one of those pop machines that give you 100+ choices. Chili was very good. read more

Wendy's - Pop Machine - Fast Food Near Me - Big Rapids, Michigan

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Oh my so very slow and no attention to the customer. Stood at the register as staff walked by not saying anything. Food took extremely long time and no sense of urgency. Food tasted fine, but no care for the customers. read more

Worst food, never gives sauce, horrible people working there. Officially done, and only go there because there are short lines, obviously because of how bad the food and customer service is read more

Im HIGHLY unsatisfied with my most recent visit here. Me and my fiance took our kids to eat here and first when she ordered them water they made us pay for the cups (michigan state law requires any establishment to give water for free when asked) then after watching several people who ordered after she did get their food first an employee told the manager "she has been waiting a while" the manager responded with "she'll just get over it." That is not a way to run a service industry, this will be the last time we eat here and possibly all wendys establishments, to allow such a bitter manager to run their store im sure its allowed in all Wendy's restaurants. read more

My husband and I visited this Wendy's today for lunch. I have to say the service was good . However the fountain machine and cup holders and benches , looked as if no one had wiped them down for a couple of shifts . looking around , everything was in need of a good scrubbing . We will not go back . They had no one in there so they were NOT busy . read more

My sandwich was sloppy. It's way to expensive for a sandwich like really who pays 7 dollars for a sandwich

Stopped in here tonight for a "quick" burger before an important hockey game. We went inside to eat. It was NOT busy. They take your name with your order and call out to you when it's up. After 15 minutes my husband went up to find out where our food was. Two burgers had been sitting on the tray for awhile with no fries. Well, those were ours, sitting there getting cold. FINALLY, we get our fries. By now we're pushing to get to our VERY IMPORTANT HOCKEY GAME! Both our burgers were made completely wrong! Cold and greasy as well! I honestly would normally give them a chance to make things right, but I didn't have time. On top of that, we paid for a bacon burger with no bacon. Over $15 for 2 burgers and 2 small fries! We didn't order drinks. Ridiculous! Not what I'd call a "fast food" restaurant either. Also, it stunk in there like wet dog. Avoid this Wendy's..there's plenty of other fast food places in this stretch. Disgusted! If I could post this without choosing a star, I would. read more

I had the Baconator and it was seriously so good. I've been to many Wendy's all over and here I got THE best burger than any other Wendy's. It actually looked how it's supposed to in the commercials! (Which as you know, NO fast food chains EVER do). Wendy's isn't even my favorite fast food restaurant but this one just had GREAT food and fast service! read more

This is where we go when craving fast food! My husband and I are on a low carb, high fat diet. We order Dave's triples with no bun, extra bacon. This particular location is always so friendly and great about our dietary needs. He put the burger in a little plastic cotainer and give us the mayo on the side. I definitely recommend this place if you're in the mood for fast food. read more

Slow counter service. At lunchtime they have one person taking the order, then filling another one, then taking another order. Takes forever, very inefficient. Food is OK. read more

Went through the drive thru and went home when I got home 23 miles away I noticed I had not gotten all my food. To late to go back! Make sure you check your bag to make sure you get ALL your food! read more