I'm not too quick to write a put review but they have their place. For the 3rd time I am visiting Wendy's drive through and for the 3rd time I couldn't be more disappointed. This visit, on a Friday at dusk, cost me 22 minutes between ordering and paying. I was the first in line behind 1 other car at the order intercom- it's not as though the line was doubled back on itself like at in-n-out. Both of my other visits have been similar, though this was the worst. There is a second star because the staff was pleasant, at least. The food wasn't even warm. Maybe the management will fix this. read more

Ever since it has been opened, I've gone there 3 times. They never get my orders right. Something is either missing or "it wasn't ordered at the drive thru" when I've blatantly said my order clear. The people at the drive thru never repeat the order. I feel like the food is okay; if they were not so overwhelmed in the back maybe they'd be fine and not provide stale fries most of the time I'd be okay with the place. I've never went to a drive though multiple times and left upset. Most places ask if you want anything for sauces they never do. I feel like the workers need to be more trained before they're left on their own. And actually double check everything it'd be a better place. read more

Yep it's a Wendys. But this one is brand new. I mean Ultra new. It's got monster TVs for the menu it's got a TV playing the baseball game it's got a very interesting new floor plan to see different groups and different tables of people. It's got the brand new super duper whiz-bang Coke machines where you can choose anything under the sun. The staff is all new and getting used to things and everything was perfect for my visit. It's a Wendy's. If standard Wendys food. And it's consistent and it's fresh and it's Wendys. I just had to come and had this baby in and have a double burger. It was exactly as expected. Thanks Wendys read more

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I just went through the Drive thru and had no problems at all. I ordered and paid but there was a bit of a wait concerning my order. The man at the window (I believe his name is Glenn) was extremely nice and courteous as he asked if I would pull around to the front. I usually get upset when places do this, because they are simply rude about it and do it to fake their window times. Glenn explained the situation to me first and politely asked if I was willing to pull around. It's because of his exceptional attitude that I had no problem doing so. We need more people like him in the service industry. read more

Reading the other reviews, I'm a little confused. Either I have come on days those employees are not at work, or I just got lucky. I have been here multiple times, and the waits have been quick, and the customer service has been friendly and professional. (I should also note that I have been here early lunch time, late lunch time, off time, dinner time, and after dinner hours). The food is always hot, fresh, and tasty. Drive thru wait times have been minimal. The restaurant inside is always clean, and has a nice ambiance including a fireplace. My ONLY complaint really, is that their soda machine seems to frequently be out of flavors. read more

We are in a day and age we're we are using contactless pay. No cash no card .Stop being cheap and update your systems for Apple Pay and phone wallets. Make it easy. read more

30 minutes drive thru for 2 cars... get it together! Terrible customer service, stop putting the new guys who don't know how to read at the drive thru window! read more

Order 2 breakfast sandwiches. Upon payment. Cashier never said thank you. Felt as though I was inconvenience her. Open sandwiches to eat. The mayonnaise was slop on so thick they were un eatable. I'm sure they would not have eaten these. Too bad. This will be the way I remember my experience at the Atascadero Wendy's. Fortunately there are many other choices in town for breakfast read more

Having Wendy's in Atascadero again is great and when they first opened service was outstanding but has since gone way down hill especially in the drive through, it can take forever to order and get food! Please work on this as speed and attention to orders is essential for a drive through right? read more

Customer service is sub par. Food is cold Remember to ask for your change that is due Check your order before leaving everytime no acceptions read more

Waiting 25 minutes in a drive thru with only 3 cars ahead then receiving day old fries and my food shoved thru my window in a huff is absurd

All I'm going to say is the employee who took our order repeatedly made fun of my four year old's speech impediment. Won't be back to this particular location ever. read more

I keep giving this location a chance and am disappointed every time. I went in an ordered 2 chicken sandwiches, a potato, baconator fries and nuggets. I ordered at 8:02 and finally got my food at 8:22. The spicy chicken sandwich the chicken had to be made "fresh" and that is what took so long while it was cooking the nuggets and fries were put on a tray and left on the counter after 10 minutes I asked if they were mine and asked if they could at least be kept under the heat lamps they were just set in the back and not under the lamps. They then made the final sandwich and gave us the smallest potato I have ever seen it was so small I heard them talking about it I finally asked them to make the nuggets and the fries fresh as they had been sitting so long when I got home the fries were fresh but the nuggets were not. They gave me the potato and I had to ask for my butter and sour cream they hadn't put it in the bag. So needless to say this was the last time for Wendy's we won't be back. read more

Wendy's - Small potato - Fast Food Near Me - Atascadero, California

We have gone to this Wendy's several times and always found it to be clean with good customer service. However, this past Labor Day weekend when we stopped, none of the employees were wearing masks. In addition, at 9:30 a.m. the bathrooms were dirty and not serviced for routine products (ie., no TP) When we informed the 3 young male employees of the problem they did not seem too concerned. We went to the McDonald's down the road in Paso where all were wearing masks and the place was clean. read more

Wendy's closed this location for years. When they re-opened I had high hopes things would be better than the average hamburger fast food restaurant. At first, they were very good. The drive thru employees were the best. Friendly, efficient, my order was always correct and fresh. Fast forward to today. After those first few months, I noticed that the quality of the employees and food were on a steady decline. My orders were frequently messed up. Long wait times sitting in line and cold food were becoming more frequent. Upon getting up to the window, the chaos inside was evident. It was obvious to me that these newer employees were nowhere near to being as competent as the ones who worked there when the place re-opened. From the looks of some of the reviews, my experiences are not unique. When the Wendy's management goes to figure out why their business is going into the toilet, they need not go any further than the quality of their employees. It will be interesting to see how this plays out, especially with other high quality hamburger restaurants getting ready to open in the near future. If things don't change, Wendy's may be forced to close this location a second time. read more

Always disappointed with this location. They never get my order right. I will no longer be going to this location. I will make the drive to Paso IF I did go back to Wendy's. read more

Went and spent $22 on Wendy's right now and got home to only see that my fries where not filled up halfway and that I was missing an item. Night before went to Wendy's and got no ice in my drinks, the gentleman who was on headset sounded very annoyed when we continued to order and kept asking if we were done ordering yet. read more

It is hard to believe this business has already failed once at this location, then boarded up and shuttered for years and then is remodeled and reopened to serve some of the worst fast food I have ever consumed. The french fries were lifeless and limp being soaked in oil for an eternity. My chicken nuggets were the most sad little shriveled up dry pieces of jerky the size of a quarter any one can imagine. If you have the pleasure of eating here I hope it is better than my experience as Wendys has once again lived up to its horrible reputation in Atown. Good luck. read more

I never write negative reviews and it's especially hard because I love Wendys but I feel obligated to after being served a burger that had 3 bites taken out of it. I opened it while I was In the car. I didn't go back because I had my kids. I called and immediately the manager answered and said he was the one making the burgers and I can make a complaint if I want. I don't want a free burger, I just want to give people a heads up. Shady service to say the least. read more

It was actually good I'm not sure if I trust it to be good again. I went out of my comfort zone yesterday. But it is expensive. read more

Disappointed, closed up tight today, nothing on door to explain why not opened. Left a lot of potential customers not served.

Longest wait time ever. There were only 3 cars in drive through lane and we still waited 30 min to get 3 milkshake a d French fries. During our order the person in the phone ran away three times to do something else. He ask us two time what we ordered and then the lady ask us again what size of Fries we wanted. Something seriously wrong with system or personal. read more

I normally love Wendy's and their freshness, especially with their chicken. But disappointingly, this Wendy's hasn't honestly lived up to its name! Fries are consistently old and dried out, orders are messed up, and food isn't always fresh. It's a hit and miss when coming here and they ought to raise their standards. read more

Bridget & Ryan are the sweetest people my family has ever met ! They provided awesome customer service & had such sweet friendly personalities ! Definitely will stop by this location on the way back home ! Thank you so much for a great fun experience ! read more

The food is good and the salads are great, but wished they still had the baked potatoes. A Few drawbacks are, the tables are not always clean or wiped down properly and the music gets a bit crazy for our age. Once we noticed some very inappropriate stuff on the kids video screen, so we reported that. We prefer the drive-thru, it's fast & convenient. read more

I can't say enough about this place. My kids and I stopped by the drive thru a little after 6:00p on Christmas Eve. The cashier told us they were closed, so as I wished her a Merry Christmas and proceeded to drive thru to find another food place Brigette (I assume the manager) flagged us down and asked if we wanted a Christmas Frosty. Never one too turn down a free Frosty, I accepted. Needless to say, what started out as a Frosty turned into a dozen or so chicken nuggets, two large fries and a loyal Wendy's customer for life. Even though it was Christmas Eve, and even though her and her crew were trying to get home, Brigette made this weary traveler and his two kids very happy and appreciative. This Wendy's staff displayed a great Christmas spirit and should be commended. Keep up the great work! read more

Stopped by yesterday to try this fast food place for the first time. Very disappointed! They put some sloppy sauce on the hamburgers that makes the entire sandwich very wet and runny. By the time I reached home, the sauce had soaked through the wrapping and the bottom of the bag was wet and ready to break! I couldn't taste the pickles, onion, lettuce or tomato because everything was so wet and runny! Yuck! I used the napkins provided to clean up the bun so I could eat the cheeseburger! The french fries were so so. The "frosty" was tasteless! I will definitely never try Wendy's again! Total waste of money!!! read more

This place definitely serves fresh never frozen beef for their burgers, and you CAN taste tell the difference. Using their Wendy's app is veey good too. Deals, offers, etc. Good food here. read more

Always fast, always hot food and my orders 100% correct!! Thank you!!! I went through the drive thru and my card didn't work?! Turned out I had fraud on my card and needed to call the bank-someone came out and said don't worry about it. Just come back and see us again:) I didn't think people did hat anymore, I was impressed! I'll be back and thank you for being considerate as I tried to scramble and contact the bank. read more

Awhile back, I had gone through and ordered a triple burger with no bun (I know. I'm low-carbing, and yes it does suck). They accidentally gave me a single, and that was okay. Accidents happen. However, I paid in full for a triple, and that's a fair price difference. Next time I went, I politely told them about it. I paid for my meal, but they did give me a coupon for a free meal next time to make up for it. For any combo I wanted. Weeks later, I'm like, "Hey I forgot about this coupon. I'm going to use it." I go to the drive thru and I'm like "Hey yeah. I have a coupon for any free combo. Can I get a Triple cheeseburger with no bun? I don't even need the fries or drink." The lady taking my order was like "OKAY I NEED TO SEE THAT COUPON AT THE SECOND WINDOW. WHO SIGNED IT?!" Like girl, I don't know your guys names.... but I could see someone with the initials 'BK' had signed it. I tell her that, and she's like "WELL SHE DON'T WORK HERE ANYMORE!" I'm like "Okay... regardless, I have this coupon..." I guess when someone stops working at Wendy's, they cease to exist, y'all. It was news to me, too! I was going to explain the situation, but got cut off by "PLEASE PULL FORWARD." I get to the window, and the lady goes, "I'll honor it this time, but NOT for a triple. You can have a single." We exchanged a few kind words, but I don't think she was comprehending that this was an issue from a wrong order in the past. I really wish I had my receipt so I could say "You know what?! Give me the money you owe me from the mistake, then. Pay up, thanks" but I had already given the receipt the first time, which in turn got me this coupon. Wendy's is like my go to place when I don't feel like cooking because they can accommodate my diet, but after dealing with this lady I'm over it. Kthnks bye! read more

Sooooooooo slow. Every time. I come for the awesome sauce. That's it. Don't come if you're in a hurry.

It pretty okay. the fries are crunchy and the burgers are too. The cheese in my burger is kinda soggy but the meat is filling.Defiently would come back. read more

Brigette, the manager took my order today. I asked for a #6 , right after I asked for chili cheese fries instead of the regular fries and a strawberry- watermelon drink. She then made a very obnoxious sigh and kept telling me that now she had to void the combo she had placed in and that corporate was not going to like that. She kept going on about how that effects their restaurant. I didn't find that necessary to express the process and thought it was quite rude. read more

Meh... not so good. I ordered a spicy chicken sandwich. I received a non spicy sandwich that tasted like fish...I tossed most of it. Fries were ok. read more