Visited Wendy's today and had a disappointing experience. My sandwich was made incorrectly, and when I tried to address the issue, the manager was very rude and confrontational instead of helpful. Customer service goes a long way, and if you're interacting with customers, a smile and a respectful attitude should be the bare minimum. Definitely not the experience I expected and will not go back. For this to be a new establishment, the service is terrible. read more