We had a pretty bad leak under our kitchen sink and into the basement pipes...with a 5 gallon…read morebucket we were emptying every couple of days. I had tried to reach other plumbers in the area, but my calls/messages hadn't been returned. John, on the other hand, called back literally within 2 minutes and was at my house the next day at lunchtime. Friendly, knowledgeable, professional, takes the time to answer questions and give a heads-up about possible issues that can happen. We have more work to be done, and I'm relieved we've found someone close, reliable, and skilled. Highly recommended.

I had a pipe leaking in my crawlspace and after talking on the phone to John telling him exactly…read morewhat the problem was and how it was in my crawl space, he said he could come out within the hour. He was able to fix the pipe and stop the water but when it came time to pay he added on a $150 "inconvenience fee" because he had to go into my crawl space. There was no mention of this ahead of time on the phone or when he got here. As a fellow small business owner this is just bad business. Had I known about the fee, I would have used someone else. I feel like I got ripped off and taken advantage of and won't be using him again. I've also already told numerous friends in the area and they won't be using him either.

The Vareschi plumbers returned yesterday and we now have a working sink in our kitchen. They were…read moreprofessional, efficient, explained everything clearly. The new plumbing makes sense. We bought this old house almost four years ago and had to put in over $100,000 of work. Electrical and carpentry went very well. In spite of hiring multiple plumbing companies, though, things have not been right. I would clean and clean to no good end; then our kitchen sink plugged up. I didn't realize until getting up this morning how depressing this has been and how much it clouded my attitude about the house. Suffice it to say that because of the work done this week, this property finally feels like home.

We've used Vareschi plumbing for our two businesses and they also installed the new tankless water…read moretank for our cabin. We've only had the best experience. Very prompt and professional. We love working with Joe!

I have been a customer of Franchini Plumbing for about 18 years. We were introduced to the Father…read more& Son business during a major remodeling project in our home. We were pleased enough with their quality of work, honesty, and reasonableness in pricing that we've continued to call upon them ever since as a situation arose. Our most recent need for service was to replace a hot water heater that I noticed was leaking on Christmas Eve. A call to Dave Franchini in the early morning of Boxing Day and he was able to come to the house in about an hour to examine the problem. His offer to replace the heater that very day was like receiving an enormous Boxing Day gift. Five hours later we had a new power vented gas hot water heater fully operational at a very reasonable price. There should be no doubt that I wholeheartedly recommend Franchini Plumbing. Please note that I've submitted updated information to Yelp to reflect that Dave's father, Marino, has retired, so the name, address, and phone number have changed to reflect Dave Franchini as the sole owner. Franchini Plumbing and Heating is located at 50 Longwood Dr. in Clifton Park, NY and Dave can be reached at (518) 858-6826.

Reached out to them regarding a plumbing issue we had. They were kind enough to help diagnose the…read moreissue over the phone via text; ultimately I didn't request them to come over due to their initial help. Strongly recommend, and will reach out to them again in the future!

This review is a year after my last one to follow up on the back fill of the orangeberg pipe…read morereplacement. I noticed a hole at the base of my foundation. I called thinking it was a sink hole/void that was outside of the earth settling. Wendling came out next day and dug out the hole a bit to assess that there was no concern and provided more dirt filling in the hole. Since then no issues and at no charge. Wendling stands by their work and is friendly and willing to prioritize the customer even on the smallest asks. Do business with this company and don't look back.

Our washing machine drain flooded into the basement. They were here promptly and the problem was…read morefixed quickly and professionally. And reasonably priced.

Replaced my flooding hot water heater quickly and professionally! Answered every inquiry…read moreimmediately. Fair and accurate estimate and convenient invoicing and payment. Thank you all for saving the day! Look forward to doing business with Reynolds Plumbing and Heating in the future. See you next week to service my AC!

Never again !!! over charges terrible two guys 165$ each to fix a broken pipe $330 per hour…read more Ordered wrong water heater at first then installed one without checking the power to the unit .$ 700 for an electrician to make it work . beware terrible

We had a toilet leak on first floor that was dripping down to the basement and panicked! Who do i…read morecall? Found this company had great reviews so within a few hours Ken showed up and had it fixed fast and efficient and affordable! Highly recommend ... Thank you Ken!

This was the first winter with a new propane furnace and it failed in the middle of the night when…read morethe temperature dropped to negative 4 degrees. I called a handful of companies and none were able to come out. I called Best Plumbing & Cooling Contractors and they asked for my contact information and then messaged me to say that there was a $300 "Emergency Fee". Although that seemed high, I had no other option. The technician arrived within the hour. He told me that he had to leave the truck running with flashing lights. My neighbor, who was also awake with a failed propane furnace, saw the vehicle in my driveway and called to see if I was ok. My neighbor told me to tell the technician to try going outside and warming up the propane regulator. He said he just warmed his up and his heat came back on. I relayed this to the technician, but he did not take him up on his suggestion. At one point he changed the flame sensor but that didn't fix the problem. He asked me if I wanted to keep the new flame sensor in or if he should take it back out. I said it was fine to leave it in. He continued to try different things and finally after an hour or so, borrowed a lighter and repeatedly put the flame up to the propane coming towards the flame sensor and got it to light. I asked the technician multiple times to please explain what he did. My husband was out of town this whole time and I wanted to be able to explain to my husband what we should do when this happens again. He kept ignoring my question but then finally said if you get it light up a few times, after a while it will stay lit. When it was time to settle the bill, I was flabbergasted at the price. It was the $300 Emergency Service, plus another $300 Labor Emergency Rate! All together, my bill was $720.79. The description on the bill was flame sensor installed, but again, the flame sensor was not the issue. After doing some research the following morning, it seems that my neighbor was correct and that the first thing you should try is warming up the regulator on the propane tank. It would seem the issue could have been fixed in 10 minutes. I have called and left messages 5 times to discuss my bill with no call backs. I am so confused as to why there are so many 5 star reviews when they won't even return my phone calls.

Richard was able to come out and help with our emergency, was honest and very diligent. We are…read moregoing to have him back for more planned work soon.

Richard was extremely responsive from the very first email. I barely hit the send button and he was…read morecalling me! We arranged a date to install my garbage disposal. He showed up on time & installed the disposal. He was efficient and took away the old disposal. He is courteous and knows his business. I will refer him to my friends and keep him as my plumber! Thanks for doing a great job! Kelley H

I had an emergency sewer backup plumbing situation earlier today and Jason was wonderful both times…read moreI talked to him. He assured me that they would be able to help and a tech would be calling shortly. Sure enough about an hour from my first (very) panicked phone call to Rotor-Matic, Zaden arrived and immediately went to work. Answering all my questions and providing extra information and recommendations. On a personal level, I am going through some difficult health matters right now, and the care and kindness shown to me by this company and it's employees will never be forgotten. This is the kind of company you hope you can find to do business with. I will be passing their information on to all of my friends and I will be recommending Rotor-Matic whenever possible. Top notch service. Great pricing. Good people.

I received updated communication from the company that a refund was made and a charge was applied…read moreincorrectly. My previous review should not be considered as they did rectify the situation.