I have been a customer of Bradway Plumbing for 5 years. They installed a hot water heater for us,…read moreand have completed multiple plumbing jobs such as toilet installations, sink faucets, UV light systems, and more. This morning I called requesting help with our aging mini-split a/c system and was told they would no longer provide service to us as a result of an incident that occurred last Fall when driving past the owner's house. The workers they hired were installing electrical conduit and a box truck in front of us stopped before starting again. My wife and I, with our two dogs in the car, began to proceed. I assumed it was safe to proceed. The truck suddenly stopped and the reverse lights came on, so I blew my horn, knowing they could not see us behind them. Suddenly, the two workers startied screaming at me, cursing and calling me names and verbally abusing me for proceeding. My wife and I were very shaken up by this and called the local police to report this violent behavior. I am extremely upset as well as disappointed that this company would turn their back on me as a customer. The only reason I am giving them two stars is that we have always been satisfied with their work. Knowing that this is how they operate, I would never even want to use them again. They actually should get 0 stars for treating a customer in such a way. EDIT: to be clear, I never said the workers who verbally abused us were employees of Bradway Plumbing. But it is Bradway Plumbing who we just discovered will no longer do work for us. There is no misplaced blame, other than Robert now trying to blame me. I guess he thinks we should just accept being verbally assaulted and cursed at by the people he hired to work on his house? Maybe he should have spoken to the people he hired about the incident. Anyway, I am now fully aware of the type of business owner Robert Bradway is and will happily move on.

Was recommended to this company by a very trusted (5 star) contractor to address an emergency…read moresituation on a weekend day. Their response was almost immediate with technicians to address both a plumbing and heating emergency; a furnace failure which had resulted in a frozen pipe to burst causing catastrophic damage to our entire home. Within hours Mike had found and repaired the broken pipes and faucet and Josh had the Peerless furnace up and running allowing the Servpro team to start their remediation work. Thank you all on the Robert Bradway team for your excellent service!

Awesome job appreciate Tom thank you for helping fix my porch leak. Kind professional and knows…read morewhat he's doing.

Excellent service. Arrived the same day. Problem solved…read more Would recommend and hire again.

We had our furnace replaced recently and they were great to work with. Alex and his colleague were…read moreprofessional and thorough. Even though there were a few hiccups they were responsive and finished the job in a timely manner. The system is only a few days old so fingers crossed everything stays running smoothly over the winter. Leprevost is our go to for plumbing and heating needs because of their responsiveness and always professional crew.

A usual, LePrevost scheduled our furnace service within a reasonable time, scheduler was…read moreknowledgeable and friendly and Peter was professional and efficient.

Jet Plumbing is the absolute best! Our toilet wasn't filling last night and today he has it working…read moreperfectly by the time I got home! Tony is so responsive to our calls and he always gives a fair price and incredible quality work! Not only has he fixed our toilet in our older home, he has fixed our bathroom sink and even the ancient steam boiler and water tank in our basement that was a huge job! He came out in the coldest day of winter on his day off to do it. Tony is amazing! Always call Jet Plumbing!!

Highly recommend JET Plumbing. We hired JET Plumbing to…read moreremove and replace our old water heater. Tony, the owner and operator gave us top tier service. The things that stood out about our experience with JET Plumbing were the excellent workmanship, great communication and flexibility, integrity, helpfulness, kindness and overall positive attitude. Tony went above and beyond today exceeding our expectations of service! Excellent value! Thank you again, Tony!

Chose Same Day Swap based on local reviewers and like the idea of supporting small business. Was…read morenot disappointed. They are courteous, fast and do a great job for a fair no nonsense price. highly recommend.

From the owner: Welcome to Same Day Swap, your go-to destination for expert water heater replacement, installation,…read moreand repair in Auburn, Massachusetts. We focus exclusively on water heaters because we believe in doing one thing and one thing really well: We fix water heaters - Fast! Whether you're experiencing a frustrating malfunction or need a new installation, our specialized team delivers fast and reliable service to ensure your hot water is back up and running in no time. Trust us to handle your water heating needs with unparalleled precision and speed. At Same Day Swap, our expertise ensures your satisfaction.

rapid response very knowable on my gas boiler very clean and quick not overly expensiveread more

I called the business for weeks on end.And they don't answer the phone or return phone callsread more

John was great to deal with. He was very friendly and communicated frequently with me on when he…read morewas going to come out to my house. Unfortunately, he wasn't able to service the type of system I have but he suggested other companies that might be able to help and didn't charge me for coming out. I felt he was very honest and I appreciate him being up front with me.

Saggese Plumbing replaced the water lateral. Vincent has great communications, unlike other plumber…read morecompanies who were playing phone tags. Vincent is talented with multiple licenses. He also figured out installing a valve per my request instead of simple capping. Thank you Vincent.

Vincent installed a NAVIEN on-demand hot water heater in my home. I was very pleased with the work…read morethat was done and the professionalism in which it was accomplished. A couple of weeks after the installation we began experiencing issues with the hot-water and Vicent was quick to provide support and in the end, the problem wasn't even related to new hot-water heater or the work Strictly Water heaters provided. But I was very appreciated by the fact they were there when I needed them. I highly recommend them for your hot-water needs.

For the four plus years I have been using Kimball Fuel for oil delivery and to maintain my furnace…read morewith annual cleanings, they have always been responsive and helpful. However, on Friday I had an issue with my furnace and they really did a fantastic 5 star job! Stanley, my technician was so knowledgeable and patient. He answered ALL my questions and was quick and efficient with my repair. In a world where excellent customer service seems to be a thing of the past, Kimball Fuel really excelled and went above and beyond to fix my issue and create a very satisfied customer. I highly recommend them for your furnace repair and oil delivery!

Peter is the best. He has helped us through a long house project, going above and beyond. He's…read morewilling to explain to a dummy like me what needs to be done. His rates are reasonable and his work is top notch.