Top notch service. I had a drain line clog that was making a mess. They responded quickly,…read morediagnosed the problem and fixed it after an hour of very hard work. The service man took the time to explain what the problem and the solution were. Great job. John Robitzek

As a heating professional who has had the "pleasure" of following this company to fix what the…read morecouldn't, I feel I would be remiss if I didn't share this experience. The customer called for a leak in a steam condensate return line. This company showed up and hit them for $1800! (With a $200 courtesy discount!) the repair applied was not only wrong, WAY over expensed, and it leaked a short time later. The customer was then told the additional repair would be an additional $1000! The invoice for the steam boiler repair quotes line items for a circulation hot water boiler NOT a steam system. The work quoted was totally inappropriate for the system. The quote also stated 23' of copper piping would be installed, instead it was 15' of PEX and some galvanized compression couplings. (They did use about 2 feet of copper to make the transition to PEX easier). They also totally missed the plugged steam control pigtail, and gauge class port clogged. The main boiler drain (they left it completely open) was so plugged full of sludge it wouldn't drain. They charged this elderly couple $1800 for 3 hours labor and $100 worth of parts. I just redid the line in mailable iron (proper for steam systems) for 1/3 rd the cost. I will definitely be assisting this customer with a complaint through the NYS attorney General as this is clearly an attack on the elderly. Please find a reputable company and pass up on calling this one!

Kerns retrofitted my historic home with dual gas boilers (2 apartments) and baseboart circulating…read morehot water heat. The job was done on time and on schedule at a very reasonable cost. We are very happy with the equipment and the installation and support. We would recommend Kern' to anyone!

The best of the best!! The most responsive, the most professional, the most courteous and the most…read morepatient with explanations and details! I can't say enough good things about Kirtis and his team. He installed a full new heating system for me and the. did simple thermostat replacement....don't hesitate, you won't be disappointed! Carol

Quality work done quickly - Reynolds responded quickly to my inquiries (their web portal and…read moretraditional phone communication tools are both effective and efficient). All staff I interacted with were professional, helpful and friendly. Kirtis was able to fix a leaky pipe so quickly - very impressive. Reynolds will be my 'go-to' for any future plumbing and heating needs!

Our furnace died just before Easter. We called another company that came and promised to call with…read morea quote. They didn't and we suffered that day. We called them back and they said they couldn't get into their computer but would call soon. They did not. We called Ouellette's they came immediately and said they would call back with a quote, and they did. They knew we were suffering for days without heat and hot water, they were on another job but would start that next day. We have heat and hot water. I could not be more grateful. Ouellette's were kind and caring. Thank you

My New Well McClain Boiler it's a W97 Hangs on the wall. had Ouellette come out was owner Dan. said…read moreit's the igniter. He will order one a week later this guy comes out with the part in his hand. no tools asked if I had a screwdriver told him i'll look a bit later he said I have something goes out get a drill with a 8 in. extension told him those screw are so tiny they will strip he said no first push strip it. said I got get a pair of plier snaps the head on the screw inside the boiler head pull igniter off put knew gasket on it. said all set told him the gasket need to be compressed so the gases and flames and carbon monoxide don't leak out or air do seep in. said I got put some paster around it. now I'm looking at this idiot thing you on crack or something. called company said he'll fix it. three months later about 15 calls heard nothing. People told me that company should be closed They know nothing about furnaces or boilers. call other company said you can't drill into those heads they crack it's not mental. and will need all new gaskets for each part being removed. looked in manual and called Well McLain's said it dangerous. you can't run any type of boiler or furnace with the gaskets not being compressed it will cost upward of a $1000.00 to repair. now I will be taking that incompetent Company Ouellette's Plumbing & Heating in Adams Ma. 4 E Hoosac St to court and to get it paid for and if need be, I'm getting very nervus about being in the house knowing the risk. I leave to stay at hotel it will be at Ouellette's cost. Stay away from them ask around. let your family and friends know to stay away from them most people in Adams already knows not to hirer Ouellette's Plumbing and Heating.

Our washing machine drain flooded into the basement. They were here promptly and the problem was…read morefixed quickly and professionally. And reasonably priced.

I had to replace my sewer pipe from my home to city sewer. I had orangeburg pipe from the 70s…read more Wendling Sewer service was recommended to me and I haven't looked back. The team is professional, friendly, and knowledgeable. They have professional levels of competence and execution which their work clearly shows. The work performed is clean, exact, and my neighbors all comment on how fast and good the work looks. They built out the quote and worked with my insurance to complete requirements. They performed the work in a timely manner with all new and working equipment. They pay attention to the details and communicate clearly with the customer. Wendling will be my first call going forward for plumbing needs. I highly recommend this company.

I contacted Allfaze mechanical early on Saturday evening , December 21, because we had no heat at…read moreour new to us condo and the forecast in Lenox was for single digits for the next few days. We were told by someone else that we probably needed a new igniter . Kevin looked at several resources to see if he could get the necessary part and told me he would keep trying in the morning. We were lucky enough to hear from the plumber who had serviced the condo for the prior owner so I let Kevin know that we were probably all set. I was very impressed by his responsiveness and would not hesitate to recommend the company and would go back to them in the future . Thank you so much, Kevin

Contacted this company about a new furnace and spent alot of time on phone about furnace. Was…read moresuppose to get back with a price. and never heard anything.I guess this shows what type of company your dealing with. And I surely wouldn,t want them to install a new furnace for me.

When you have leaks and problems of concern, an individual who can explain options such as:…read more I can replace this 75% corroded sink for $120 or the parts for $100. To hear the options and them explain that they can do either but wanted us to understand that it eventually would be best to replace and it's not much of a price difference to replace it versus repairing it. Overall, this plumber went above and beyond and came the next day. They gave notice before they arrived as i had requested. They were professional and respectful. Their prices were reasonable and fair and their work was more than sufficient. If you need a plumber, I recommend Green River Plumbing. Get your pipes fixed right at a good price. And never forget, every company is always learning. This company is not afraid to learn. As a customer and new business owner, i was able to assist them to send me their first invoice using Square. That made the experience memorable for me especially to be able to help them finish their job and for me to pay them. Also, they cleaned up after each job before starting the next area of concern.

From the owner: 25 years of experience in plumbing trade. Fully licensed and insured. Residential & Commerical…read morePlumbing & Heating services.