Had to get a new compressor air hose, but Spencer was able to fix it at no cost. He and another…read moregentleman were very helpful!

I have shopped in the store five times over the past month. Each time that I have gone in, the…read morestaff has been exceptionally nice and helpful. I will definitely continue to give them my business.

This company does not return phone calls, and clearly is not invested in Customer Service. That's…read moretoo bad because we spent almost 2 grand on a new bathroom vanity elsewhere.

From the owner: Dresser-Hull is a family owned business specializing in offering quality products and services for…read more116 years. We offer many services, including a highly trained sales and support staff that can answer any of your questions. Over the years, Dresser-Hull Company has developed a solid relationship with not only their customers but also their employees. We are very pleased to introduce the sales and support staff listed in our staff directory as evidence of years of service with Dresser-Hull Company.

I have visited Home Depot many times over the past 25 years because they are the only store in town…read moreother than local hardware stores. I try to avoid Home Depot whenever I can. The store is usually a mess and there is never anyone around to help you. Occasionally, there is someone that is helpful and knowledgeable, but those times are few and far between. The last visit was to purchase a new microwave during tax free weekend. I expected the store to be busy, so I arrived early. The microwave I wanted to purchase was not in stock (Of course), so I asked to order it and have it delivered to the store. I was told by the associate that it could not be delivered to the store, and would have to be delivered to my home. I asked if there would be a delivery fee, and was told that there shouldn't be because he had just sold a new refrigerator that was going to be delivered at no charge. I placed the order, and when we got to the delivery page of the order, I was informed that there was indeed a $39.00 fee for delivery. I asked why it couldn't be delivered to the store at no charge, and was told he didn't know. It was busy, so I let it go with the intention of contacting Home Depot directly, but I wasn't happy. I contacted Home Depot through their website Chat window and the person I was chatting with told me to go back to the store and ask the store manager why there was a delivery fee. When I asked to speak with his supervisor, I was told it would be a 5-10 minute wait, and at the 11 minute mark, I was hung up on, and the chat window disappeared. When I returned home, I emailed HDCares.com and asked the same questions and found out that not only do they not care, they don't respond to emails. Pretty disappointing. I will give their delivery service a good mark because the microwave was delivered in 4 days, and they communicated well via email. My suggestion is to avoid Home Depot whenever possible. There are a couple of Lowes stores, but they're over an hour away. I have always found Lowes to be a clean, neat and well run store, at least the 3 I have visited in the past few years. The associates I have spoken to when there have been plentiful and helpful. I wish we had a Lowes that was local.

I went to Home Depot the beginning of January when my refrigerator died. I was told that the…read morewarehouse had 100 of the make and model I chose and it would be delivered in 4 days. Needless the say, I did not get it in 4 days. it was rescheduled for delivery now 6 times! it's been six weeks and I still have no refrigerator. I don't recommend buying an appliance from them! I am looking elsewhere now.

They completely lied about the price. They wouldn't drive 20 minutes to do the install even though…read morethat was supposed to be included. I had to pay someone else to do it. Ver unprofessional

We had a fantastic experience with the team at Lee Tile & Stone for a recent bathroom and kitchen…read morerenovation. Their showroom has an amazing selection, they knew what was readily available, and also did beautiful solid surface counter installation. We look forward to working with them again!

I went to Herrington's yesterday and had the good fortune to run into Arlen in paints. I was there…read moreto buy paint for my front door -it's black , the house is Saybrook Sage. I love the combo but i can't tell if my door is shut from the street or I'm just seeing the hall,lol. Anyway I explain that to Arlen and say maybe a coral? She says oooh I love the black/sage scheme too. Do you have any of the green left? Why not try using it as an accent around the windows/lights on the door?I bought some tape and some small brushes and it looks awesome! And I can tell the door is closed That folks is why you use a store like this rather than a big box store. She listened and came up with a creative and cheaper fix. I always use Herrington's because their employees are the best!!!!

They charged me $300 more than they quoted me, ordered a pre- framed door when all I wanted was the…read moredoor, ordered it in the wrong color and delivered in by dumping in on the front porch which was CLEARLY in the process of being painted When we weren't there to supervise. It will now cost me more money to have the doors installed and painted. Because of course they don't provide installation. I've renovated houses before in several different parts of the country and this place is not the place to go for materials.

I came in here looking for a screw for my RV door. The service I received was far beyond my…read moreexpectations. Gary not only walked me downstairs and took all the time needed to find me one little $0.69 screw, but because it was a specialty screw I needed and this one was a little long, he actually grinded and polished it down to fit my RV door! And didn't charge any extra. I have never experienced this high level of customer service before, he was amazing. So I asked if he would help me with a wrench needed to adjust my Vespa mirror. I'm looking at it he said instead I needed a hex key and got me one that fit! This was the best hardware store I've ever been to, waaaayyyy better than any Home Depot. I only wish they existed in my home town in Irvine CA, I wouldn't go anywhere else. This hardware store is what hardware stores used to be like when I was little, with everything under the sun and friendly knowledgeable people, who are plentiful in this store. Not like one where you have to hunt 5 mins to get anyone to help. This hardware store and its staff are the best!!!

I have been going to the North Street Carr Hardware location for the last 35 years. It's one of the…read morebest stores around. Through the years, they have put together a knowledgable staff, and maintained excellent customer service. They go out of their way to help you get exactly what you need to do the job. I highly recommend them, especially the downstairs team!

Can't get past the attitude of several warehouse workers... as if being left to guess which…read morewarehouse to actually go to to retrieve my items, the few nasty (not all) warehouse men turn a bad situation into a never coming back one! There are other issues, but all seem to come from the top

From the owner: L.P. Adams Co., Inc. is a family-owned lumber yard. You'll find the high-quality lumber you need to…read morebuild decks, porches, additions and new construction homes at our home improvement store. Beyond that, we offer many of our services FREE of charge.