Buyers beware. I purchased it 2013 Scion from them before I got the title or plates the motor had a…read moreknock and was no good. When you pay $9,000 for a car it should last more than 3 weeks everything that comes out of their mouth is a lie

Went to test out a $36k two year old vehicle, and the sunroof didn't work. Had a shock/strut that…read moremade a popping noise and had dirty oil with the oil change light on when we went for a test drive. Salesman said they'd put it in the agreement to fix those things if we bought it, but those things should already have been done and fixed regardless. Gave us the ick and so we went to a different dealership to get great service. Hope they see this and start doing maintenance on their vehicles before selling them.

Everyone who helped us at Sangster was amazing. We made a deal over the phone & drove over 300…read moremiles from Oregon. The pickup had a couple small issues & the crew made it right & really hit it out of the park for us. Special thanks to Johnny & Rachel for their friendly help!

Professional, excellent , total white glove service and they delivered our new truck ! Highly…read morerecommend !

Not a good place to trade your car in full stop . You might get auction price. It just seemed that…read moreit is all about cascade chevrolet.

I recently brought in my 2017 Subaru Impreza for a tune up and diagnostic/repair on my thermostat…read more When I received my vehicle back. They told me everything they completed on my vehicle (including tire rotation). I immediately noticed my tire pressures were not within specification, and they read the exact same pressures prior to bringing the vehicle in. This was evidence that my tire rotation was not completed, nor was my vehicle even thoroughly inspected, as stated in my discharge paperwork. Their technician also overfilled my oil by 1 Quart, which can damage the motor. They did not bother to call my warranty company for the repairs needing done on my thermostat. The repair would have in fact been covered under warranty & could have saved me money out of pocket. Instead, David in Subaru Service Dept. brushed it off like he did not want to deal with the warranty company and charged me out of pocket. I left the dealership with my vehicle, and about a week into driving noticed my vehicle is STILL experiencing the same issues with the thermostat & also rough idling. When I called to speak with them, I was made to feel like I was in the wrong for noticing these major discrepancies. I brought my vehicle in for a second opinion from a different maintenance shop, and they diagnosed/fixed my issues right away. They also found the discrepancies with my vehicle listed above. Eric, the manager of Cascade Subaru Service, wrote me a check that covered only the diagnostic and thermostat repair. I appreciate the gesture, but based on my experience that is not satisfactory to me & I will never go back. I do not trust them after this experience. This has me concerned for other's safety, costly vehicle repairs, as this dealership is not trustworthy.

long time customers and they are the best. bought a fiat 500 years ago and have a hyundai elantra…read morethat are services. Excellent ppl with all the skills to do the job - on any make or model. truly the best!

Swindled! An older family member of mine was charged almost triple for a repair. After the repair…read morethey convinced her to trade her car in for one of their cars that was almost $10k less in value. When another family member confronted them, they made excuses, got defensive, and said he has to work hard all day. Apparently a hard days work for these guys is ripping off an 80 year old for $10,000.

Wenatchee Euro, what a Great place to buy a car! Very open communication, very up front about what…read moreyou're looking at and what you're getting. They provide complete documentation and information about the vehicles, they maintain them to a high degree, and the vehicles are very clean. We just bought a car from them, and they worked with us over the course of a week, looking at several cars. They even suggested several cars that were not ready yet, but were being prepared for sale. they worked hard to meet our needs. they even worked with us on days they were CLOSED! Me being a car guy, i have bought and sold many cars over the last 10 years, i have dealt with a large number of dealers in multiple states, and i have to say that THIS experience... was one one the BEST i have had, ever.

The service manager apologized for the mix up in not doing the oil change in the first appointment…read more While that was nice, some sort of discount or another car wash voucher seemed more appropriate. Dennis in the service department was very helpful. My car's display screen is now working.

I would NEVER recommend Town Toyota. Although our salesman Daniel was extremely easy to deal with…read moreand we enjoy the new vehicle we purchased, I do not appreciate shady business practices and low ball offers on trades. We were told we would only get $8K for our 2014 Toyota Tacoma 6-speed manual transmission with lift/new wheels and tires because it had 200K+ miles and "rust." Now today, I see Town Toyota has listed it for $20,000. I understand making money but that is absolutely disturbing. I knew I should have gone to Parker Toyota. Thanks Town Toyota for reminding me that shitty dealerships still exist.

They are Great at fixing the problem and Roland is a very Honest man. I've gone there for my oil…read morechanges. Very Professional

Frankly, Roland at Kwik-Lube & Tune in Wenatchee is one of the only mechanics I trust. My family…read morehas been going here for decades now and Roland has always taken good care of our vehicles and advised us in ways to help us save money. I never feel like I'm being swindled or paying for services I didn't need, and he won't charge me just to diagnose an issue which is a lot more than I can say for the dealership I bought my vehicle from. If you're looking for a trustworthy mechanic, look no further. Roland is your guy.

My 2012 Jeep Grand Cherokee failed near Orondo on a Saturday afternoon. I live in Puyallup and,…read morewithout knowledge of the surrounding service options, I looked up Jeep service in Wenatchee. After a phone call where I was told service was closed until Monday morning but could use the drop-off service, I had the vehicle towed to Town Chrysler. I left a brief note stating the basic issue and the keys, with a promise to call and answer questions. I was contacted before I could call and was promised a rough diagnosis later that day. As promised, I was contacted that afternoon. Bent pushrods, probably a timing chain failure. We agreed on a engine replacement. Expected time for the new engine was 5 days; they had it in 3. Installation and checkout took about a week and a half. They were very thorough and kept me informed along the way. My service rep, Doug, was extremely friendly and knowledgeable. Overall, a great experience for an out-of-towner.

They have had my truck in their service department for 6 weeks, (warrenty work) they've tried to…read morefix it 4 times and then call me and say they thought they fixed it but didnt. They still are holding my truck, the GM Clayton Walker told me he wont do anything about it and the service manager Matt wont answer the phone. Or call back. The owner at dodge and town toyota Tony told me to get an attourney and do something about it.