Just took my Range Rover into this store and was very impressed. The young man who helped me was…read moreJavier. He was very polite and answered all of my questions. He used a device to read my engine fault code. (Something I wasn't aware existed). I thought I would have to have it towed to the Seattle Land Rover shop to find the issue. Thank you Javier!!

I need a fuel cap for a diesel motor home. The clerk at napa knew what he was doing and got me…read morejust what I needed. They are very friendly too.

My daughter is a nurse living and working in Wenatchee, and with winter weather approaching, I…read morewanted to make sure her vehicle was properly equipped for the snowy and icy roads, especially when traveling across the mountain passes. Unfortunately, her demanding work schedule made it difficult to secure an appointment. I called the store, explained our situation, and the team was incredibly understanding and accommodating. They went out of their way to fit her into their busy schedule and get her new tires installed. As a father living hundreds of miles away, knowing that my daughter is driving on safer, more suitable tires brings me tremendous peace of mind. What impressed me most wasn't just the service itself, but the willingness to help when we genuinely needed it. That kind of customer care makes a lasting impression. To the entire Discount Tire team in Wenatchee: Thank you for taking such good care of my daughter. You have earned my trust, appreciation, and a loyal customer. I highly recommend this location to anyone looking for exceptional service, professionalism, and a business that truly cares about its customers. Special thanks to Jake, Junior, and Jose V.

In March 2026 went to have our snow tires removed / summer tires remounted and were told they would…read morenot remount them for safety reasons. Their scanner measured them at 5/32" depth. I said state law says 3/32" is the minimum and pointed to their chart in the showroom. Salesman said "Sorry, but our minimum is 5/32". A customer can't help but view this as a marketing tactic to sell more tires. We're done.

Went in for a turn signal bulb which is getting tricky to find for a 17-year-old car. Not only did…read morethe Store Manager, Jesus S., look up the part for me and take me to the aisle to find it, but then when I said that the base of the bulb looked different than the one I took out of the car, he went outside with me and checked the fit. It fit despite the slightly different base design. That's an 11 out of 10 for great customer service, and my turn indicators all work again.

All employee's at wenatchee auto zone don't know how to look anything up or be of any service. I…read moreeven brought the part in and they said we don't know..... I simply looked up the part online and ordered it myself. You should really consider hiring all new staff!

I had the pleasure of dealing with these guys yesterday for an oil change. They were very…read moreprofessional, thorough and knowledgeable. Any upcoming maintenance work that needed to be done in the next oil change they showed me exactly what it would be- air filter for example. Everything was done in a timely manner. I will definitely be back for another oil change or for any other work done that they could help me out with!!!

The price online was not the price. Quoted 109, then I looked online. It was 99, I then asked why…read morethe difference in price, and was told that it was $127. After speaking to the manager, coincidentally, who is the manager, linzy, I was told that her employees always tell the price when asking for full synthetic. I then asked her, so you're calling me a liar? There was no response, this place will rip you off and at the same time be rude. Just go to Valvoline across the bridge. Way better customer service way better prices.

After a bad experience at a local Seattle area dealer, walking out 5 hours later at signing when…read morepromises were not kept, I sent an inquiry to Cascade for a 2017 Kia Sedona. I heard from the dealer the next day. Carlos knew I had a lot of questions, so he sat in the van to call me back and answer everything about the Sedona in real time. He arranged a talk with warranty when I had questions. He let me have time to think about it, talk to my spouse and I didn't have to walk into the dealer and wait around all day as I did a few days before. The price on the van was more than fair and significantly better than I had seen elsewhere. We decided to call Carlos and let him know we were ready to move forward. After emailing in the credit app, Carlos called back with the financing details and then upon approval, arranged the paperwork. He even offered to deliver the car to us at no cost. Ted from finance called me the next day to go over the numbers and terms and verify all the information. The numbers came out as they should, no surprises and everything Carlos promised was in the paperwork. The price was great and I didn't need to even haggle. It was a relief. We decided to come in the dealer the next day, honestly still nervous things were not as easy as they seemed. . Everything was exactly as they said, and we spent a maximum of 15 min in the dealership. Buying every vehicle should always be this easy. Though they are a solid 2 hours from our house, it was worth it. It is the first time I left a dealer and really felt good about the entire experience. I am now glad my first van fell through. I paid 3800 less for the whole transaction and the van had 6.5K less miles. We will be back for all our vehicle purchasing. Honestly, best car transaction in 30 yrs. Thanks Cascade and Carlos for redefining the car experience and saving me from anymore misery. I really appreciate it. You guys are the best.

Not a good place to trade your car in full stop . You might get auction price. It just seemed that…read moreit is all about cascade chevrolet.

The service manager apologized for the mix up in not doing the oil change in the first appointment…read more While that was nice, some sort of discount or another car wash voucher seemed more appropriate. Dennis in the service department was very helpful. My car's display screen is now working.

Hands down , the best place to purchase a vehicle and to have any service done ! Shout out to Jason…read moreBell , best salesman ever . Thoroughly explains the vehicle and process . This won't be our last vehicle from this dealership and I'll definitely recommend to anyone looking to purchase.

Been traveling up the west coast for the last 5 months when we were unexpectedly informed of a leak…read moreby another oil change provider. Mike Wolfe got us in same day which has been extremely rare, so for that small deed we were thankful. They needed to replace a part which they were able to obtain in one day and fixed our leak for a great price. These people are honest and great advisors for your vehicle. I wish they were back home for us so we could make this our permanent shop

I had the smallest of small jobs: right-front turn signal out, and I had just discovered it while…read morepacking for the next leg of my trip, which was to cross the border into B.C., so I didn't want to put off getting it fixed. The manager at Mike Wolfe Service -- Frank V. -- didn't hesitate to squeeze me in the same afternoon as I called despite the fact that the shop already had multiple other jobs going. Then he hardly charged me anything. I am grateful to have been able to hit the road the next day 100% road-worthy. Also, they are across the street from Stan's Merry Mart, and next door to Keyhole Security, both of which are also very good businesses, so you can get other errands done while you wait.

Larry and staff are very conceinteous. They will not let the…read morejob leave the shop until it's correct.

FIVE BIG STARS!!! Quality work, and honest pricing. These guys are the real deal! We had some…read moredamage done on our motorhome while visiting family in Wenatchee. Larry was able to order the parts and fix the damage before we drove back home.. They truly care and enjoyed helping us. Larry is a vietnam veteran too, we love to support patriotic businesses, and the service was top notch.