Everyone who helped us at Sangster was amazing. We made a deal over the phone & drove over 300…read moremiles from Oregon. The pickup had a couple small issues & the crew made it right & really hit it out of the park for us. Special thanks to Johnny & Rachel for their friendly help!

Professional, excellent , total white glove service and they delivered our new truck ! Highly…read morerecommend !

My 2012 Jeep Grand Cherokee failed near Orondo on a Saturday afternoon. I live in Puyallup and,…read morewithout knowledge of the surrounding service options, I looked up Jeep service in Wenatchee. After a phone call where I was told service was closed until Monday morning but could use the drop-off service, I had the vehicle towed to Town Chrysler. I left a brief note stating the basic issue and the keys, with a promise to call and answer questions. I was contacted before I could call and was promised a rough diagnosis later that day. As promised, I was contacted that afternoon. Bent pushrods, probably a timing chain failure. We agreed on a engine replacement. Expected time for the new engine was 5 days; they had it in 3. Installation and checkout took about a week and a half. They were very thorough and kept me informed along the way. My service rep, Doug, was extremely friendly and knowledgeable. Overall, a great experience for an out-of-towner.

They have had my truck in their service department for 6 weeks, (warrenty work) they've tried to…read morefix it 4 times and then call me and say they thought they fixed it but didnt. They still are holding my truck, the GM Clayton Walker told me he wont do anything about it and the service manager Matt wont answer the phone. Or call back. The owner at dodge and town toyota Tony told me to get an attourney and do something about it.

Our daughter recently bought her first new car, and we couldn't have asked for a better experience…read more Mark Lenicka was absolutely wonderful from start to finish. He was so patient, kind, and genuinely caring as he walked her through the process and made sure we all felt comfortable every step of the way. He even came in on his day off to help us, which says so much about the kind of person he is. Buying a first car is a big milestone, and Mark helped make it such a positive and memorable experience for our family. We are truly grateful for all he did. We highly recommend Mark and Cascade Subaru!

Found exactly the car I wanted and received exceptional service through the process. I worked with…read moreLeon Comeau, who is the most knowledgeable person I've ever met in all things Subaru. He showed me features that I had no idea existed, and provided tips and tricks for maximizing the benefits of the Costco Auto Buying Program. He followed up timely and supportively after my purchase. Nothing about the process felt high pressure or unclear. This was the best car buying experience I've had to date!

The service manager apologized for the mix up in not doing the oil change in the first appointment…read more While that was nice, some sort of discount or another car wash voucher seemed more appropriate. Dennis in the service department was very helpful. My car's display screen is now working.

I would NEVER recommend Town Toyota. Although our salesman Daniel was extremely easy to deal with…read moreand we enjoy the new vehicle we purchased, I do not appreciate shady business practices and low ball offers on trades. We were told we would only get $8K for our 2014 Toyota Tacoma 6-speed manual transmission with lift/new wheels and tires because it had 200K+ miles and "rust." Now today, I see Town Toyota has listed it for $20,000. I understand making money but that is absolutely disturbing. I knew I should have gone to Parker Toyota. Thanks Town Toyota for reminding me that shitty dealerships still exist.

super helpful, quick, and efficient! had my best interests in mind. :) was able to get the car I…read morewanted within 2 hours of seeing it in person.

I'm always a bit nervous about car dealerships. My daughter was looking for her first car. They…read morewere easy to work with and did not push us at all. I really appreciated that. What made this car dealership stand out was 2 days later, my daughter's car battery died. They not only replaced the battery for free but drove her to her workplace and then when the car was finished, they drove the car to her workplace and gave her the key. They went above what was expected and we really appreciated it.

Customer service. When you say you are going to return a…read morecall you could do what you stated you were going to do. When you gaslight your customers and they call you on it you could apologize.

These guys are awesome! My truck was making funny noises. So I took it to them. They figured it…read moreout, gave me a quote, got it scheduled, and fixed. It was all so quick and now I'm back up and running and my truck sounds great. As a female, I don't feel taken advantage of, and they're always there for a quick question or concern. I even took it to them when my check engine light came in, they plugged the diagnostic meter to it, and found it was because I didn't get the gas cap screwed on quick tight enough. They reset it and sent me on my way. I feel confident that they will help me with anything I need. Wonderful place!

They are Great at fixing the problem and Roland is a very Honest man. I've gone there for my oil…read morechanges. Very Professional

Frankly, Roland at Kwik-Lube & Tune in Wenatchee is one of the only mechanics I trust. My family…read morehas been going here for decades now and Roland has always taken good care of our vehicles and advised us in ways to help us save money. I never feel like I'm being swindled or paying for services I didn't need, and he won't charge me just to diagnose an issue which is a lot more than I can say for the dealership I bought my vehicle from. If you're looking for a trustworthy mechanic, look no further. Roland is your guy.

I had the smallest of small jobs: right-front turn signal out, and I had just discovered it while…read morepacking for the next leg of my trip, which was to cross the border into B.C., so I didn't want to put off getting it fixed. The manager at Mike Wolfe Service -- Frank V. -- didn't hesitate to squeeze me in the same afternoon as I called despite the fact that the shop already had multiple other jobs going. Then he hardly charged me anything. I am grateful to have been able to hit the road the next day 100% road-worthy. Also, they are across the street from Stan's Merry Mart, and next door to Keyhole Security, both of which are also very good businesses, so you can get other errands done while you wait.

Been traveling up the west coast for the last 5 months when we were unexpectedly informed of a leak…read moreby another oil change provider. Mike Wolfe got us in same day which has been extremely rare, so for that small deed we were thankful. They needed to replace a part which they were able to obtain in one day and fixed our leak for a great price. These people are honest and great advisors for your vehicle. I wish they were back home for us so we could make this our permanent shop