This is truly an AMAZING pharmacy. We switched from the chain drug store and so happy we did. It…read moreusually takes a couple hours to refill if ordering online or about five minutes if you bring a prescription into the store to be filled. Super nice employees that greet you by name and the store itself is a great place to browse for gifts, cards and/or candles and jewelry. Just a nice place with great employees and an excellent pharmacy where the pharmacist will actually talk with you.

I changed from the large chain store because the service was awful there. I walked in as a new…read morecustomer and my prescription was ready in 5 minutes!!! The best service I've ever had!! I will be changing all the families medication needs here. Thank you so much for a stress free experience and extremely friendly people.

Family Pharmacy is great. Calling during store hours yields a friendly, live human being to answer…read morequestions or take refill information. I've had a few situations where pharmacist consultation was required for selecting alternatives for non-stocked or shortage medications. The staff pharmacists have always been gracious and helpful when needed.

Family Pharm * My…read moredoctor increased my dose of Fludrocortisone from 0.2 mg to 0.3 mg. I asked that the prescription be sent to Family Pharmacy because I wanted to start it right away rather than wait for it to be filled and shipped by PillPack. Frankly, I don't like doing business with Amazon, but I had thought it was the only company to offer the special service. The packs have been very helpful. I hadl been waiting to get the additional medication at Family Pharmacy. It turns out I am being punished because I did business with a competitor. I was told I need to have PillPack fix their "mess." I explained it was not necessarily a PillPack matter because the new prescription was independent of the other. They could be merged next month. I was accused of knowing Family Pharmacy had a "pill pack" service and still chose Amazon. I was told I must have found out about PillPack online and saw on the Family Pharmacy website that they offer the same service. The fact is I saw an advertisement for Pill Pack on television. They gave a toll-free number. I didn't go to the Internet at all. I had never been to the Family Pharmacy website. Why Greg Evans could not ask me about the matter in a kind, professional and respectful way is beyond me. I had been a Family Pharmacy customer for some 20 years. And I take a couple dozen medications. During our phone conversation, Greg started getting quite disrespectful and I said so. He sought to justify his behavior by saying I was being disrespectful to him because I use Pill Pack, but expected him to spend several hours on the phone to fix Pill Pack's (nonexistent) mess. I was surprised Greg spoke to me in such a rude, unprofessional manner that could only make the situation worse. All he had to say was something like, "We did not make a mistake, PillPack did. But you have been a loyal customer for 20 years, so I was happy to deal with the problem for you. Did you know Family Pharmacy offers same service as PillPack?" I would have immediately returned to Family Pharmacy for my medication. I did not know Greg has such a volatile temper. He falsely believes I was not a loyal customer, but I felt I had to select a new pharmacy because of the service they offered with the number of pills I must every day. Rather, Greg was neither a professional, nor loyal vendor. I really like doing business with Family Pharmacy. If I had not, I would have chosen a different company. This review was written at 4:40 AM and I'm wide awake. Greg gave a bunch of unnecessary stress to a person he already knows suffers from depression and anxiety.

You just have to have patience and they will get you what you need. Walgreens was charging me over…read more$300 a month for a script that P'ville Pharm got me for $36. They are often out of my particular medication but I know that - and work around it. I know can't wait until the last minute to get it filled. But they always come through. This is a local business and they are doing their best. I am a customer for as long as they are here!

Small pharmacy which has pros and cons. Pros include them being able to get prescriptions that big…read morechain pharmacies can't. Cons are the lines are always long, they never answer the phone, the lady at the front desk has terrible customer service and they do not act like they want business. I don't like the Walgreens in town either but this place isn't much better.

CLOSED I regret that I cannot patronize this place, given…read morethe reviews (aside from the comedian in July2014). The place is closed, the phone number answers as a CVS answering machine. I wish it wasn't so. If folks don't patronize truly local businesses that provide good service, more and more of our neighbors will be out of work.

Best pharmacy I've ever went to. I have trouble finding my name brand medicine, while the big name…read morepharmacy doesn't carry them, and if they decide to take the time to, it usually takes 5days to get it. Lester & Mowery's normally have what I need and when they don't, they get it the next day. But more important, I've never had a pharmacist take his time, to stand up for me against Express scripts to get my prescription, an hour of his time to help me...LOVE THIS PHARMACY!!!!!! Thank you for everyone who works there!!!! For making people feel they are not just a number.

Okay, soo I needed my makeup done. I had a performance and Aidan the stylist helped me with makeup…read moreand he also did my makeup even though they were no services! He knew what to talk about and he did a fantastic job! My parents are asking who did it because it was soo fantastic and just what I needed!! Thanks and shoutout to Aidan! One of the best customer services I have ever experienced! WOW! Please give him Manager of that Sephora or assistant Manager... he deserves it 100% and he's a perfect fit to manage that store!

So impressed with the quality and quantity of products. The proprietor is very knowledgeable about…read morethe qualities and properties of the natural supplements and teas. I had a cup of herbal tea with a lion's mane tincture as they had recommended that it should be soothing for me. Spot on. It tasted wonderful and was quite relaxing. My friend sat for a card reading and was stunned by how much they knew about her life's experiences.

Came across this shop on our first visit to Winchester. It's a beautifully laid out store with…read moregorgeous products. We couldn't decide on a tea flavor so the owner offered a private tea tasting on any teas we wanted to sample. They were absolutely delicious and very high quality. Very lovely staff and owners. If love tea, this place is for you! We will be returning as soon as possible

Great prices and wonderful customer service! I highly recommend this location…read more Everything is authentic Thank you for serving stephens City and surrounding areas

Very good place and nice people that run the shop!! I will always recommend them! They have so much…read moreto choose from and it's very convenient since I live in Stephens city.

Dr. Amanda Morris and Tish who works with customers fitting glasses are phenomenal. The person…read morebooking and rescheduling appointments on the phone needs to learn some basic customer service skills. I had to reschedule a missed appointment, because of an extremely stressful week, and she treated me like a criminal and like she was personally insulted that I had the audacity to miss an appointment. After telling me I couldn't reschedule until I paid a $35 missed appointment fee (its not what you say, its how you say it) she booked me 5 months out. Lady, you should learn how to smile when you talk and try not to take things so personally. Yes, that's what it felt like...like I did something criminal by "missing an appointment." Like I was going I flee the country without paying you $35 before you would consider rescheduling my appointment. Life happens. I've spent thousands there over the years. There are other practices around. I did not appreciate your tone.

I just had an appointment here yesterday & can't say enough good things about the Doctors, Dr…read more Robson & Dr. Morris plus the staff! They are so thorough & take the time to listen to you! They are all so kind & helpful! I definitely recommend them to anyone looking for an Optometrist!