Stopped in today to get a new piece, the guy working (possibly owner?) couldn't have been more…read morehelpful and hooked me up with some extra goodies. Thanks dude!

A lifetime returning customer! I discovered Plume House at the beginning of this summer and have…read morenot gone anywhere else! They have everything you could need and more I have to stop myself from buying extra goodies. The staff is super knowledgable and helpful as well as we have had multiple great interactions with the owner! If you're in town don't go anywhere else!!

Amazing selection from glasses to tobacco grinders and an absolutely fantastic customer service!read more

Incredible service. I bought a bong from here, got home and the bowl had chipped. After bringing it…read moreback the incredibly nice lady at the counter told me when I left it was intact, but to have a replacement anyway for customer service reasons. 10/10.

Nice staff that doesn't make you feel awkward (like smoke shops can make you feel sometimes.) lots…read moreof cigar wraps to choose from and glass work. Staff is knowledgeable and will order most anything they don't have.

Always friendly and knowledgeable service. Convenient location and hours. Great place.read more

Great customer service and decent amount selection, parking is kinda hard but worth the prices and…read moreservice alone. I'm

great customer service and friendly staff highly recommend visiting the store if you are travelling…read moreon I81

Close to my house. Located next to a liquor store and grocery store. After 9 months I will be back.read more

I do not recommend shopping here unless you want to get charged a service fee by the Asian guy. I…read morewent in to buy some Delta 8 and asked a few questions about the products and he did not seem very knowledgeable and was rude. I will never shop here again and recommend everybody to go elsewhere. As no other place in Winchester charges a fee for asking questions and buying their products.