This is my neighborhood go-to salon for the last five years. The ownership has changed recently but the service is still top notice. It's a little more expensive than other places but the aesthetics of the interior make it worth it to me. read more

This has been my go to nail salon since I moved to the area last August. What I love about this place is that they really care about the little things (La Croix and tea when you walk in, shoulder massages while you're waiting for your nails to dry, rewards punch cards, just to name a few!) The prices are reasonable but on Mondays they have a $30 mani/pedi special which is when I've gone. The one tiff I have is that the one time I received a no chip manicure, my nails started to chip only a few days later. Other than that, the service is amazing! read more

As I promised the manager I would, here is my review for my most recent visit to this establishment. After having received an email from the Wellness Nail Spa advertising a 10% discount throughout Mother's Day weekend, I decided to treat myself to a manicure and pedicure. The manicure and pedicure were average at best, and upon checkout I noticed I was charged the full price. I mentioned the 10% discount email I received and was informed that too many people had come in and utilized the discount today, and as a result he changed the promotion to a 10% discount on the purchase of gift cards. Mind you, no follow-up email was sent indicating the terms of the promotion had been modified, nor were any changes made to the signs which advertised the promotion throughout the store. So, in an effort to roll with the proprietor's oral modification to the very promotion that lured me in, and since my services amounted to $50, I asked for a $50 gift card with the newly disclosed terms of the promotion. But surprise surprise, I was now informed I would be unable to use the gift card for these services. After about 5 minutes of voicing my concerns with the manager and his disingenuous practices, I decided it was no longer worth my time to argue with the master trickster and went on my way. While the discount would have amounted to a mere $5, of which the Wellness Nail Spa was successful in taking from me that day, in the long run it is the Wellness Day Spa that has forever lost my business which surely amounts to much more than $5. So for those of you that get lured in by an advertised promotion, my advice would normally be to read the fine print, which in this case is subject to change without notice and wouldn't be of any help. Rather, I would suggest trying to become clairvoyant so that you can read the mind of the manager and know when he decides to change his mind with regard to preciously advertised promotions, so you aren't surprised at the time of check out when it's already to late. read more

The salon is decorated very nicely and the atmosphere is very relaxing. I really wanted to enjoy my experience here. However, my experience was one of discrimination as a person of color. I began my nail service at the same time as two other women. I was the only one asked to pay in advance. I held my feedback and thoughts until further observation- after all, varying circumstances could make for varying procedures for conducting business. At the end of my service I was sat under the dryer. It wasn't until I observed the other women receiving in chair massages that I had read about that I realized one had not been offered to me. The girl who did my pedicure saved my experience from being a complete right off and she was accommodating as I was running behind for my appointment. However, it was not enough for me to return to the salon as I do not believe I. giving patronage to support businesses that do not treat patrons equitably. read more

I've been here twice, first time a girlfriend took me here for my birthday and I got a no chip mani. It was the best no chip I've ever had, lasting well beyond 3 weeks, until I was finally just sick of the color and it had grown out so much, that I had it removed. The technician who completed that manicure took her time and was obviously invested in quality work. From what I remember, it was a bit more expensive that the average no chip, I think it was $40, but I would pay that much again because of how long it lasted and looked good. I was in the area again today and scheduled a pedicure. It's a Wed night and I called a few hours ahead of time just to make sure I got an appt, but I would not have needed to, only one other woman was in there getting her nails done, and eventually I was the only one there. Very cute, modern, and clean looking place. Even the bathroom is very nice. It was kind of awkwardly quiet - perhaps I'm more used to the larger, more standard cheap nail places, where technician are speaking loudly in another language. There was pretty much just no speaking at all here, though they had on some music (top 20 type songs). I eventually got used to the quiet and just relaxed. The technician had a different technique of cleaning my cuticles and painting my nails, which I was wary of at first, but the results were great. They have a nice scrub that is included, which felt glorious. The massage was very short lived, but was a good one. At the end of the pedicure, when my toes were in the dryer, I got a free 2-3 minute shoulder massage, which was AMAZING. The pedicure cost $30. Not bad, very happy with everything and I would definitely go there again. Unfortunately I don't live very close, so I will just have to go there any time I visit my friend who lives a few blocks away. :) read more

Exceeded all of my expectations!! The girls that I work with took our boss here for her baby shower (2nd baby so we wanted to make it about *her*). We made reservations for 5 of us to have mani/pedis on a Tuesday AM - they assured me that all 5 of us could go at the same time. A few of us arrived early before the spa even opened (around 945), and the hostess opened the door and welcomed us like we were best friends. We felt very comfortable immediately - and all of our chairs were ready to go. So when our boss walked into the salon for her surprise services, the staff was very attentive while we were chatting. We brought in starbucks and little bagged breakfast baked goods - the staff happily offered us silverware and napkins. One girl dropped her spoon and the hostess was quick to grab us another one. Each of the manicurists were professionally dressed, spoke english and laughed right along with us while we were telling stories. The spa itself is spotless and designed much like a spa at nordstrom than just any old nail salon. You instantly are relaxed and ready to get pampered. It helps that the staff is on the same playing field - nobody is on their phone or talking in a different language to make you feel awkward. When it was time to pay the bill (obviously we were splitting our boss's mani/pedi), everything was smooth sailing. No awkward rules or eye rolling. The hostess also alerted us to 'friend' them on Facebook (which we all did right there after checking in) as well as their closed circuit TV with constant viewing into their "kids room". That's right - there's a kids room in the back where you can drop off your children (for a fee) while you get your spa services. You can keep an eye on your kids the whole time - and this "kids room" looks awesome... sand, toys, bright colors, tables. This is a newer spa to open, and I cannot say enough good things about it! They also have a $35 MON and TUES mani/pedi special - you can't beat this with the ambiance and staff:) I highly recommend! read more

Wellness Nail Spa is the best nail salon in Chicago! The comfy, upscale atmosphere, nice, friendly staff, and competitive prices keep me coming back. My manicures always last at least a week. Most people make reservations for appointments so be sure to call before you go if you don't want to wait. I have been here ~10 times and have always had a positive experience. I'm really shocked by the negative comments users have posted. Examples of excellent service I have received here include: - If you provide your email address you receive a coupon for a free manicure during your birthday month. I wanted to use my coupon a few days before my birthday (and before I received the coupon). Staff was nice enough to honor my coupon in advance. - A couple times I have smudged my nails before dry, a piece of dust stuck to my wet nail, etc. and staff was very happy to redo the entire nail. I always receive a very high quality job. read more

I will start my review off by saying that I am EXTREMELY particular when it comes to nail salons (I often leave the salon thinking I could have done a better job myself). After hearing about Wellness Nail Spa from a friend of mine, I decided to try it out, thinking I would leave with a similar experience to any other nail salon. I was SO wrong. From the moment you walk in, to the final moments of drying your nails, it is just a fabulous experience. (1) The receptionist was so incredibly sweet and accommodating. I immediately felt "zen" just from walking in the door. (2) The atmosphere/cleanliness is IMPRESSIVE. The salon is incredibly chic, trendy, and most importantly, CLEAN. It's a little bit more fun getting a manicure when you're in such a cool place. (3) The manicurist was also SO sweet and very talented. She took so much time and paid attention to every detail. I was in the chair for probably an hour and have never been so happy with how my nails turned out. She cleaned up ALL excess polish, my cuticles have never felt better, and she just did an amazing job. I've never been so impressed by a nail salon, nor did I think it was possible to be this blown away! Thank you thank you Wellness Nail Spa! read more

This is my go to nail place. It's the best. The recently got new management and they are amazing. Always offer you something to drink (wine, water, le croix). Always clean. Always great mani and pedi. Anytime I call last min they always squeeze me in. Street parking, too. read more

The ladies at Wellness are always great. They take their time and include an inbetween top coat between color applications, which helps my manis last a full week! I normally start chipping by day three or four. Another thing I like about this salon is that it is quite and never too crowded. read more

I loved this place! I moved to Lincoln Park last month and have being trying different places since then. Wellness Nail Spa is the best! I called them at the end of the day and they were still available for manicure and pedicure. They were extremely nice, and did not rush the service because I was one of the last clients (actually someone else even walked in after me and had her manicure done as well) The complementary massage was very much appreciated after a long day of work. read more

I can't say enough good things about this salon. Julie, the owner, is so great and takes the time to remember your name, which makes the place really inviting. They do such a quality job and always have openings if you call in advance to make an appointment. Anji is so great and is very thorough with her work. This is my go-to holy grail nail place and I always regret when I try new places. read more

I'll title this review The Butcher of Webster and Southport...Wellness is lucky to get 1 star from me. Their technicians are incompetent and the manager does not care about her clients. Last week I stopped in for a manicure and I left within 5min. As I sat with my nails in the technicians hands, I felt a pain and looked down. To my surprise, I saw that four of my cuticles were bleeding and my nails were scratched up. Keep in mind this was a classic manicure - they were not removing no chip, so scraping should never have occurred. When I showed management, I didn't even get a sincere apology. There are many mani/pedi salons in Lincoln Park. My recommendation is for you to select a different spot. read more

I have mixed feelings about this place. My last mani/pedi was amazing. The lady doing my nails (Darema?) was so incredibly nice and spent so much time doing a great job. I left so happy and was so excited to go back with my friends in a few weeks. I called 2 weeks ahead of time to make an appointment for 3 people. The lady on the phone sounded a little confused, but I made sure to repeat the time, day and date, and she said I was all set. This past Sunday rolls around and we get to the salon right on time. No receptionist was at the desk, so a nail tech came up to help me. I told her I had an appointment, and she started looking at the computer and got really confused. She told me there was nothing there and started being very rude about it. I told her I called 2 weeks ago and set this up - I was even getting out my phone to pull up my call history. She accused me of calling the salon on Lincoln, but I assured her I called the correct salon. She kept being very accusatory and telling me I was wrong. She was extremely rude and told us to come back in the evening, but there was no way I wanted to give them our business after that. I've been a customer since just after they opened, and I was very upset to be treated this way. I've actually had an issue with an appointment before, so they need to improve their process and maybe send reminder texts just so we know they actually input our appointment. We took our business elsewhere, had great service, and were treated respectfully. I can't guarantee I'll be back at Wellness after this last experience. I really wish I got the nail tech's name because she was very, very rude. read more

So, less than 3 days after my manicure, my nails chipped. I do not work at an office typing, I use gloves when doing dishes, so nothing extraordinary to chip my nails. I realized that they do not paint around the edges like some spas. This isn't a deterrent to going back since it was a lovely spa experience, but next time I'll ask them to paint around the nails too for a cleaner and hopefully longer lasting finish. read more

I got their basic pedicure ($30), which was good, nothing special but good. They didn't spend much time scrubbing my heels or massaging my calves like some places do, but I did get a very nice shoulder massage while I sat with my toes under the nail dryer. read more

Normally don't go anywhere else but the salon I work at but due to my schedule going somewhere else was easier. First time here and I'll definitely be back. I had Megan and she did an awesome job with my pedicure and no chip. Quick but quality work read more

Hands down one of the best nail salons I've ever been to. As one reviewer put it, it more closely resembles an upscale salon like the spa at Nordstrom, rather than a "nail shop". One of my favorite things is that it's quiet. And I don't know what they do but I get at least a week out of a mani. Sometimes more! read more

Amazing! I love this place. Always great nails and great service- the nails last for so long!

I called and made an appointment, which they lost. They demanded to see my phone log, thinking I was lying about calling. After bumping another customer to fit me in, the mani/pedi was just okay. I had a chip on my thumb nail as soon as I walked out the door. I can't even believe I paid for this. read more

I was in the neighborhood for work and had time for a pedicure and this was the first place I came across. There were two nail techs working on Friday at 3:30 and no customers (they came later though). Nice pedicure, sweet and friendly young lady working on me, music videos on the TV, relaxing vibe. I'll come back again. read more

BEWARE! YOUR GIFT CARD FROM 2016 WILL NOT BE HONORED!...and that is ILLEGAL to have any gift card ever expire before 5 years in the US unless stated otherwise on the card! I can give 2 poops if you are a new owner, that is not my fault you didn't transfer the old owners customer's gift cards to your business. This place has had new ownership at least 3 times now since it's opened and I thought this time, we had a winner. I had a nice relaxing experience and decent mani/pedi from Anna, she was really great and the only reason I did both is because I had a gift card! But my experience quickly went soar when Julie, the owner, said she can't take my gift card because it was purchased with the last owner. Here's the thing, the gift card had their logo, address and phone number (used this # to make appt) on it and it was even in their system, they knew when it was bought and for how much, but they wont honor it? I was too nice to say, "let's at least split the difference, so we both get screwed a little instead of one of us 100%." She still fought with me and was not very nice when I said this is completely not fair to me as a customer, how am I suppose to know she is a new owner and wont take my gift card for the very shop that is not even a year old. She is a bad business person to not have the old owner transfer the funds of all gift cards to her new ownership. Good luck Julie, if you continue to work like this and treat customers like crap, your business will last like all the others...NOT LONG!!! read more

I had an okay experience. I had no-chip on my nails that had to be removed and instead of letting the nails soak for a bit in the acetone/foil, she went right in and started scraping off the gel, then proceeded to scrape the polish off with her nails. The cuticle removal was rather uncomfortable as well. My mani/pedi was EXTREMELY rushed and definitely not worth the amount I paid. All in all, my nails look just okay- but it was a less than relaxing experience. read more

I was VERY impressed with my manicure and pedicure. My manicure has lasted a week (a few chips, but still looks great!) The salon was super clean, and the staff was very friendly. I received my mani/pedi from Normunda (sp?) and she did an excellent job! Bonus: they don't do acrylic nails, so there was no smell/drill noise from that! The salon was very quiet, and it was very easy to relax. I will definitely go back. They also have a bonus program where they track what you spend and you can get cash back to use for future visits. Definitely a 5 star salon/spa. read more

Great staff and service! I love this place. Not really from the area so i decided to check this place out! Lovely spa and clean work.

I made an appointment for Brazilian bikini wax and this was my first experience, ever. I came ten minutes early as I was advised to do at the time of appointment. I came in as they were opening. The greeting was very poor. I felt like I was disturbing them as they were opening. I said I would sit down and wait. Ten minutes later a lady showed up and apologized for being late. Something about babysitter. I said it was fine. She took me inside one of the rooms and as we walked in I noticed there was no ceiling and the place was attached to kids cafe. I already felt uncomfortable with someone working on my lady parts while I hear kids playing. I told her it was my first time and I was little nervous. She said ok. At this point I expected her to explain the process and make me more comfortable. She did not. It was all just happening. Yes, as expected it was painful experience but I expected better communication and being more comfortable. At the end we proceeded to the register. I handed her my card and she said "do you want to put something?". I don't like to be asked to provide gratuity, especially not after the service I was given. Definitely not going back. read more

Selected this place because of the location and positive reviews. Very disappointed. Went with a friend, made reservations for two spa pedicures and one no-chip manicure. One pedicure so-so, the other painful and haphazard. Fortunately they were so clueless they only charged for regular pedicures. No-chip manicure was a joke. Didn't resemble a french tip manicure and the application of the polish was "bumpy". The manicurist didn't speak much English so asking for corrections wouldn't work. My friend went to another spa 2 days later to have it redone. Pass. read more

I had an excellent experience at this salon. I have been here several times for mani/pedis, and each time had a good experience. I'm glad I called for an appointment, because I wanted to come on a Saturday and the time they gave me was a little later than asked, but when I got there, I did not have to wait, so they know how to make and keep appointments! The tech did a good job of scrubbing the feet and she made a good color suggestion for a neutral nail for the mani (I work in a conservative office, no green for me!). I feel pampered every time. And there is always street parking, which is often a problem for other places in Lincoln Park. Very relaxing experience, not a "sweat shop" atmosphere. read more

I had a no chip done last year that pealed off within 2 days. To compensate me I was given a gift card for the amount of the manicure. Came in to use it and am told they are under new management and won't honor the gift card. Will not be returning with such poor customer service. read more

I made an appointment for 4:30 and was seen almost 45 minutes later. Then, after I left, I noticed that my technician didn't even clean the gel paint off of my cuticles making them chip and peal VERY easily because it's on my actually cuticle. I would like for them to redo my nails for free - no one should have to pay $$ for a gel manicure that does not last. read more

I have been coming here for a while now and was usually happy with the service. Recenltly, the management and owners changed,and I have been loving coming here ever since! Everyone is very friendly and I always leave feeling very relaxed. My manicures always last at least a week and the price is very reasonale too. read more

I had an appointment at 1 and was running about 15 minutes late. I called and the lady on the phone was very accommodating. I show up a bit late and realize why... they were completely dead! Not a single customer in the salon. I show up and Luda my technician is ready to go. The salon is really nice and she was very sweet. I took my mother with me and Luda asked if she wanted to sit with me while I get my nails done. I sit down for the pedicure and she is very nice and thorough. Not much of a talker but all things considered it was a very relaxing experience. She massaged my feet which was awesome as she was very gentle and took her time and fixed my nails really nicely as well. Next came my manicure which she did really well and involved me in every decision. New to me as most techs kinda just do their thing and don't ask if I like it. She did a really great job and took her time with it. Overall I really enjoyed my experience at Wellness and will definitely be returning very soon! read more

Terrible service! The lady doing my nails was outright rude and argued with me about my nails and what was "safe." I asked to speak to the manager who did not apologize and had no excuse for this terrible customer service. And while I was walking out with my nails half unfiled and obviously not polished, the girl behind the desk commented "we won't charge you for this service!" read more

I was pleased with the atmosphere and the technicians were very nice. I got a pedicure and I think they could have done a better job cleaning up my feet. They feel about the same as when I went in. I was also upset they do not do no-chip pedicures. read more

I cannot believe this place isn't packed to capacity every day! We brought our grandson to Kids Island, to play in the indoor sandbox, with a one on one sitter & took advantage of the spa next door. It's attached with a camera set so you can watch your little one while they play. We grabbed lunch in the cafeteria together so he could become acclimated before we left for the hour & 50 min. Then, I went in for a mani/pedi (Mon & Tues special is $35), which includes hand, feet & shoulder massage. The spa is very clean & well lit. My manicurist, Tanya did a great job. We will be back! read more

After reading another reviewer, I called the spa to see if they would still honor my gift card. At first the woman on the phone said no because the spa had a new owner. When I mentioned it was illegal to not honor the gift card especially since the new owner purchased the business and assumes all liabilities, she changed her tune and said okay. When we got there for our appointment, I asked again if they would honor the gift card. She said yes, but then said only half of the amount. She said I could call and speak to the owner if this was a problem. I said forget it. This is not a way to start a new business and has left a sour taste in my mouth. They were empty when we arrived so I can see that this kind of behavior and attitude is translating to their business. There are plenty of other nail salons that will go out of their way to accommodate you and take care of you in this city and this isn't one. read more

Since you cannot give zero stars I'm stuck giving one.But this place deserves ZERO stars. I went to this crap salon in June 2014. The lady that did my pedicure was so harsh using the callous scrubber/pumice stone she cut me in 3 spots. Mind you I am a HUGE germaphobe and was freaking out. I called to complain and the owner barely speaks English, of course, so trying to get an answer about sanitation was difficult. I got a refund and supposedly the lady was fired. Well lo and behold, it is November 12th, 2015 and CBS Channel 2 news just did a story about nail salons and the disastrous infections you can get from these UNLICENSED salons. SURPRISE!!! They spotlighted Wellness Nail Spa on Webster for no licenses and people getting cut. Guess I will be getting that HIV test after all. Who knows what bacteria, germs and viruses are lurking at this place especially if they make it a habit of cutting people. DON'T GO HERE!!! read more