He solved my problem with water heater over phone,  charge free. For the same problem, two other companies  recommended buying  a new water heater for 2k price tag. Both companies have 4 star rating in yelp and more than 50 reviews. They were not  bad guys either. they followed the book. based on error signal, the burner was faulty. replacing burner takes 3`4 days. new heater can be done in a day. However, Wellman went one step further, and tried to figure out the cause of that failure. It was a clogged air filter. And he just solved my problem over the phone. I called him back to thank him and pay him for solving my problem. He did not accept my offer while he totally deserved it read more

Trevor is an excellent plumber. He has done several jobs for us. He takes his time and does a quality job. He explains the details so you understand why he is doing what he is doing. It's hard to find honest plumbers, so we highly recommend using Wellman Plumbing. read more

Service call for our Takagi tankless heater. The heat exchanger was still under warranty. He insisted the unit was junk and gave me a replacement price of 5 grand to replace a $1,349.00 unit and labor of 3650. Had no equipment to check the trouble shut the code or electronics of unit. Even told me my Isolation Valves & Pressure Relief Valve were junk and he would cut them out and use Shark bites. Had new service tech come out. Amazing very Knowledgeable, had the equipment to check unit. Had my whole unit disassembled and put back together in the same amount of time that Wellman just stood there staring at unit telling me to replace it. 150$ and heat exchanger under warranty. Oh' by the way my traditional sweated pipes valves are fine and will outlast the unit. also, If I wanted to replace entire unit with a new updated model and labor to install. Well under the cost for just labor for Wellman. Make sure you do your research and get bids for the work. read more

No idea how everyone gave this company a good rating? Customer service was terrible! I would be hesitant to call this guy! Here's our story and why: We received a brand new Whirlpool water heater for our original water heater since it was under warranty. After installation, it was making a loud humming noise when the burner starts. The sound was echoing from our garage and we could hear it in our bathroom. Called the Water Heater Technical support center and  notified the  technician on the noise issue. The technician referred 'Wellman Plumbing' to replace the burner and to fix the issue. They ordered the part for this plumber to do the work. My hubby was told by the Whirlpool Warranty technician, they contacted 'Wellman Plumbing'  and expect a call from 'Wellman plumbing' to schedule the repair.   Two days later Trevor from 'Wellman Plumbing' called that morning he had the part and scheduled the repair. My hubby and Trevor both agreed for the repair on the same day between 11am-1pm.  My hubby went home early from work and waited until 1:30pm.   My hubby had to be the one to contact Trevor since he did not meet the appt.  Trevor stated his work van was not working and won't be able to do the service the day. It would've been nice to get a courtesy call earlier but nothing.  He apologized for the inconvenience and he would call once his van was fixed and reschedule the repair. Apology too late. Waited two days again and still no call.  My hubby called 'Wellman Plumbing' again and left a voicemail for Trevor.  He returned my hubby's call and stated he's too backed up  and couldn't provide a date or time to replace the burner on my water heater.  Really?? He already had a part and appt with us earlier?!? He should have honored our appt or at least, be first for next appt. He probably would rather take the other callers instead of us? It might be because this was a warranty service call and not a his direct business call? Trevor recommended for my hubby to call the Water Heater warranty again and to ask for another plumber to make the repair instead of him.  Is that a brush off?! We figured he did not want to do the repair/replacement but it would've been nice to get a courtesy call. We should've known better from our first encounter with Trevor.   We should've called the warranty service center on the first cancellation but 'Wellman Plumbing' had good ratings on Yelp and he already had the parts for the repair.  My hubby told him we would stick with him to make the repair. But in the end, he left us hanging and we would have to wait till next week for the repair with a different plumber. I gave him only one star for at least, calling us back and apologizing. The rest, beware. His service is ify!! Good luck people! [45/100] read more

He solved my problem with water heater over phone, charge free. For the same problem, two other companies recommended buying a new water heater for 2k price tag. Both companies have 4 star rating in yelp and more than 50 reviews. They were not bad guys either. they followed the book. based on error signal, the burner was faulty. replacing burner takes 3`4 days. new heater can be done in a day. However, Wellman went one step further, and tried to figure out the cause of that failure. It was a clogged air filter. And he just solved my problem over the phone. I called him back to thank him and pay him for solving my problem. He did not accept my offer while he totally deserved it read more

There was a loud noise every time I used the hot water from my new Whirlpool water heater science it was installed by my contractor. I tried to find the answer online by failed. I couldn't even find a similar case. It is under the warranty of Whirlpool. I tried to call them. The receptionist was friendly. She gave me phone numbers of 3 plumbers near me. After checking the reviews, I chose Wellman Plumbing. When I described the problem of the water heater, Mr. Wellman knew what's wrong through the phone. He came to my house several days after I called. He knew the reason immediately, and change the burner for me. And it was fixed! Mr. Wellman did everything carfully. He also check all the details of my water heater because I said I smelled the gas leak while I was checking the noise. I feel that I found someone I can trust for years. Highly recommended. read more

Wellman Plumbing - There was a loud noise from my new water heater. Mr Wellman changed the burner for me and the it was totally fixed. - Plumbing Near Me

Trevor was excellent. When I called initially, he recognized right away what the failure was. He thought it was a recall on the failing part. He told me to contact Whirlpool and verify the serial number and manufacturer model number. Sure enough, it was a recall. He came out and replaced the assembly in two hours from start to finish. I didn't have to pay for the part or the labor. He was very nice and observed covid precautions. He left the work area very clean afterwards. Good Job! Thank you, Trevor. read more

My 3-years' old Whirlpool water heater stopped working. It showed flushing error code 10. Since it is still within labor warranty, I called A.O. Smith customer support. They gave me a warranty #. Then I called a few service providers. Some of them never returned my calls. Travis from Wellman Plumbing retuned my call. Travis came in the next day. He checked my water heater, cleaned burner screen, restarted the water heater, etc. He also replaced the burner for A. O. Smith water heater recall. He is very knowledgeable and did a great job. My water heater works now. I do recommend his service. read more

So, Wellman replaced a defective AO Smith hot water heater in Feb of 2009. I reported that it had been failing often, and that I had a water softener. The plumber was a nice guy but didn't have any idea what the problem could be other than "luck of the draw". He offered to sell me an overflow valve - just in case. I agreed. Now, just 3-plus years later, the new tank sprung a leak. This time, it's not under warranty, and I decided to do a little research. It appears that A) the concept of an anode rod is well known, B) AO Smith has issued bulletins about it, and C) you can even get replacements at Home Depot. You'd think a competent plumber would have at least raised this as an idea! Maybe I should have known but I paid a professional over $800 (and that was with the tank being under warranty) to solve a problem. Do you think Wellman knew this? They sure didn't offer. Had I known, I would be replacing my anode rods regularly. Either Wellman knew, and hoped for a service call in a couple of years, so they kept quiet, or they simply had no clue. I'll give them the benefit of the doubt that they were simply clueless. Either way, it's not what I consider 'professional'. You may see it differently, but I'll be neither using them nor recommending them again. And it's something you should think about if you're considering using them. Oh, and in my research, I learned a lot about AO Smith quality, aluminum and magnesium anodes, and customer service sentiments. There seem to be horror stories about most of the vendors, but Smith is apparently not only poor quality, but a poor company to have to deal with. Apparently, Kenmore has the least number of complaints. FWIW. read more

Thank very much for your advice. I called AO smith for burner and gas contal unit. Ship by overnight. The water heater is running now.

Trevor originally responded to an urgent call (water heater died while my wife is recuperating from major surgery) and did all possible to get me at least back in business via phone until the repair work could be done. I got the new part in under manufacturer's warranty, and he slotted me into his full schedule the day the part arrived. He explained everything, answered any questions I had, and went above and beyond just the part swap out in the way he serviced my water heater. I heartily recommend this business! read more

Trevor from Wellman Plumbing was great! Showed up on time, masked and ready to go. Fixed our Whirlpool water heater with no fuss and no hassle. Now our dishes are washed and I'm clean and happy. :-) Not much more I could ask for. read more

I can't rate Trevor and Wellman Plumbing highly enough. We made the mistake of buying a new water heater through Costco three years ago (they no longer offer this). Costco's contractor installed an A.O. Smith water heater. About a month ago, the water heater started emitting loud bangs. Seriously, the bangs were like gunshots. Then five days ago, the pilot light went out and wouldn't restart. We've been without hot water since then. Not fun, but Wellman Plumbing to the rescue. Trevor told me he does a lot of these as warranty service for A.O. Smith. He was highly organized, respectful, easy to understand -- even non-technical person me understands the problem now -- just a nice, nice guy. I wanted to take him home with me except 1) I was already home, 2) my husband would probably object and 3) I'm sure he has other unfortunate A.O. Smith customers waiting! He even explained to me how to fix the recirculation pump on our system, which isn't even part of the water heater. read more

I had an AO Smith water heater installed by another plumber and had nothing but problems. Finally I was referred to Mr. Trevor Wellman (AO Smith service contractor). The first issue was recurrent. Water heater would shuts down with 10 flashes. The installer has called customer support and tried corrections to no avail. Trevor spent a good 4 hours to locate and fix the issue. It turns out that the gas nozzle was incorrectly installed in the factory and gas is not projected directly into the burner. 2 weeks later I had a different problem that when burner kicks in, it has this loud vibration noise that can be heard across the entire house. Mr Trevor Wellman fixed it again. Fixing a problem is given requirement to all service man. But I noticed what's different about Mr. Wellman is that he is always nice, calm, confident and humble. He does not brag or BS like some other plumbers. When the brand new water heater broke 4 times in the first 3 weeks I almost decided to call a lawyer and ask the original installer to take it away and give me full refund. I am glad I decide to give it one more chance when they referred to Mr. Wellman. I am extremely unhappy with the product (AO Smith water heater GCNH50 and have filed multiple complaints about it) but because of my confidence with Wellman, I decided to keep this water heater knowing that he can fix any problem under warranty. read more

Trevor is a nice honest guy . I would not hesitate to call him again for other repairs. Thank you !

Trevor is super honest and knowledgable. I had an issue with my AO Smith water tank and called him. He was very efficient and thorough on the phone. His estimate was reasonable based on others specialists I spoke to (some were just outrageous). He arrived at promised time. And once on site he saw that there was a less expensive way to fix the problem so he did it that way. He earned my trust today. read more