I had an urgent kitchen sink issue and was really stressed, but Raul was a lifesaver. He responded quickly, arrived on time, and fixed the problem right away within a couple days. Very professional, friendly, and honest about the work needed. Great service from start to finish! read more

The best plumber in the East Bay. Raul was extremely helpful, prompt, and professional. He helped with a new main line. He and his staff worked quickly and got all the necessary permits...made the entire experience painless. Really appreciate him and will definitely be calling on him again! read more

If I can rate this company 0 star, I would! The owner Raul is very rude! He really sounds like all he care about is money! He forgets about his oath as a plumber. Talking to him over the phone gives off the vibe of very authoritative and saying it's my way or the highway...he forgets that clients have choices and he's not the only plumber on the planet! Not to mention he charges very high, as another reviewer in here has written. Unfortunately, my home warranty sent my claim to his company. His company's response time is so slow. My claim was sent on Wednesday, the 3rd of December, and his company's response wouldn't come till Monday, December the 8th! Not only that! The appointment window was between 0700-1100am, and guess what? It was already 11:30am. & no one informed me of what's going on as nobody called or texted why nobody showed up! I even missed work that day just to meet the plumber. Not until I called the home warranty that somebody called me that a plumber was coming! It's already way past the appointment window that his technician arrived. It would have been okay but where's the courtesy of calling or texting? It was already showing from the get go what kind of company Raul has which is reflective of the kind of person he is! Now, speaking about charges...his plumber told me that the faucet allowance is $70, and I can text him if I want a particular faucet so he can text Raul to get it. Found a faucet that's $69.99 on Amazon but on sale for $56! Guess what? When he called me, I was charged $321. I was told by the Home Warranty company that my claim is covered! He said that he doesn't discuss his charges with me and I have to call the home warranty company for explanation. Where's the good faith service? He wanted to give me, the poor customer, the run around. As soon as I got back to him after calling the home warranty, all he uttered is you have to pay my technician $321 right after arrival to your home before starting the job, as I was opening my mouth about the faucet to discuss, he immediately hung up on me. Very rude! I did not refuse to pay. And I found out from his secretary who called me back that the $321 charge was including the portion he's charging me for the faucet which is fully covered by the home warranty. Talking about honesty and being transparent! The home warranty did not even get a breakdown of the charges. Good thing, my home warranty reassigned the job to a more reputable and reliable plumbing company. I'm writing this to WARN you future customers. What a horrible experience it was...don't want other customers to go through what I've experienced! And I want to highlight that I've written reviews and they were all 5 stars. This goes to show that I know how to acknowledge good service from horrible ones. read more

Rafael came about 2 hours after i called his company on a Saturday. He was friendly. Fixed my refrigerator water line valve. Most importantly, he cleaned everything up before he left.. read more

I had my toilet leaking at the base and Ignacio who came on time fixed the leak, cleaned everything up spotless, and sealed the base up perfectly. I'am a very happy customer. Came to my house on time. That's a big plus. Thank you so much read more

EBMUD found an external leak from the main water valve. I called and was able to set up an appointment next day. Raul and his assistant were able to come 2 hours early. We looked over the area that needed to be dug up and he got to work. They found the source of the leak, a failed joint seal and they remove a dead end pipe as well. It was replaced and resealed. We confirmed all the interior house faucets worked. Overall the service was pretty good. My rating is based on the sticker shock invoice. It was double other estimates and quite high for three hours of labor and minimal parts. Good service but I suggest getting an estimate prior to service. read more

Premium Plumbing - Plumbing Near Me

We were given this company thru our home warranty. This was after 2 other companies came out and couldn't find the problem. Gene came out & found the issue immediately. He was knowledgeable, communicative and polite. read more

Rafael's analytical approach effectively and efficiently identified the source of a water leak in my condo. He is experienced and knowledgeable in his work. My condo residents rely on him for any plumbing issues. I recommend him to anyone. Moser read more

5 stars! Honest and efficient service, they fixed my issue within seconds (garbage disposal switch had water build up) without needing any extra parts compared to another company that previously mentioned I'd need a new disposal entirely. read more

Raul installed Earthquake gas line valve and installed RO system...on time service and reasonably priced (relative to quotes I got from others) I had issues with my electric outlet to be used for RO system. He suggested a great idea to have a remote switch that saved me money for re-wiring the outlet. read more

I had a small leak in front of my house. I was able to reach Premium Plumbing and have them come over the same day. They were able to solve the problem. Jennifer, whom I spoke with over the phone was really helpful & able to squeeze me into their schedule on such short notice. Raul was professional, explained what needed done, and what it was for. Highly recommend this company! read more

Very responsive. Good work and reliable. Would recommend. Raul gave a quote, came earlier as he had a vacancy and was very clean in his work. read more

Quick response and they fixed my broken faucet right away. I was pleased with the cost, as well. They were professional (and vaccinated!). Thank you for good work. read more

Raul repaired a large leak in the buried Water Main to my home. Fast response to our requested service. Prompt arrival at the scheduled appointment time. Excellent clean-up after completing the job. read more

Professional, on time, responsive and got the job done! Not the cheapest but definitely good value in the work performed. Check them out.

Exceptionally quick response and a competitive quote. Raul and his crew came out the same day, diagnosed the issue quickly, and had my kitchen sink fixed within 30 minutes. Premium Plumbing will be my first call if I have any plumbing issues in the future. read more

I hired Raul to do the plumbing work at one of my wedding venues, and he is reliable and really professional, he came by and within a few days installed 5 toilets, 5 sinks with angle stops, 2 bar sinks, an electric water heater for the bar, an ice machine, connected our mainline, and did much more. I highly recommend Raul and Jenniffer they are a true team and can quickly turn your project on time. read more

Raul and his team came out promptly, diagnosed the issue, and gave us a fair price. The job was done the same day and finished before the day was done. Very satisfied with this service and highly recommend. read more

My toilet was backed up and they were able to accommodate me with in a couple of days. Once Raúl was here he was also able to look at some additional projects we needed to get done. I will be using them for my future repipe and bathroom additions. read more

We have used Premium plumbing 2 times now, Once for a leak in a pipe in the laundry area and again last week for a toilet install. Junior arrived on time both times and got right to work. I like this company a lot and will use them as the need arises. they are honest and fair priced. Junior works fast, efficiently and neatly. He is very knowledgable. I appreciate that if he does not have or is not 100% sure of an answer to a question, he will call the office for information and consultation. Jennifer in the office is very nice and professional also. If I could give them more stars I would read more

Raul Vega and his company responded quickly to my request for help and showed up on time. He was polite and patient in explaining the steps that he would take to fix my plumbing issues! Raul was professional and made sure to clean the areas after he was done with the work! read more

Raul & his crew were recommended to us by another reputable plumbing company in the East Bay. The other company couldn't fit us into their schedule, so thankfully Raul was able to come by first the the next day to help us replace our broken tankless water heater. Our water heater was installed in 2012 in the attic and had been giving us problems, finally one evening, it just stopped working - and that's when we started looking for someone to replace it. We're very thankful that Raul came over, did an inspection, and confirmed that we needed to replace it. He also gave us options of moving it to the garage from the attic, and switching from tankless to tank. Ultimately, we decided on a direct swap, and he purchased the Navien brand for us (higher quality than our old one which was Noritz). He and his crew (Rafael) came and replaced our tankless heater in the attic - they did a great job re-piping and installing it correctly. Within 5 hours, we had hot water again! They also had my husband go up and inspect the work, which was very clean and professional. The are also both vaxed/boosted and kindly disclosed this to us which made us feel more at ease. Their prices are extremely competitive and a little lower than 2 other companies that quoted us over the phone. Raul is very transparent and kind, easy to work with, respectful and just did a great job. Highly recommend him! read more

raul did a good job at fixing my leaking angular stops to the bathroom sink and replacing faucet. only charged 300, and the job went well.

I'm not much into giving reviews but, I was working on remodeling my house from the ground up and I had called a ton of plumbers for quotes and help. Long story short after about almost all of them flaked or just never came to give me a quote, Raul over at premium plumbing came to save the day! This gentleman Went above and beyond my expectations, helped me redo my entire house! bathroom, a bathroom addition, water heater, shower, toilet, refrigerator water line, and he also redid all of my pipe work and sewage lines. He was very helpful and I didn't even need to give him blueprints! We went over ideas I had in my head and he was very knowledgeable and helpful! I never knew how stressful remodeling a house could be but I'm just glad the plumbing portion went really smooth with this project. I wish I could say the same for different contractors I have used during my remodel, but hopefully this review helps others in the future. Will definitely do more business with Premium Plumbing in the future and would definitely recommend them to friends and family! Thanks for all the help Raul! read more